pool was nice

pool was closed the lights in the parking lot were not working breakfast could have been a bit

parking a bit spread out. no breakfast.

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

burglary of multiple cars in parking lot made us feel unsafe in the area

they also allowed these kids to ride their bikes up and

it was a spacious room. comfortable for my kids.

there were very noisy families with multiple kids making constant excessive noise

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

early check in

only thing was the pool

i love the pool time with my fam.

breakfast was great both mornings

and breakfast was very good

use but liked that it had a pool and used it to help teach kids how to swim via local partnership with local business

the pool is always nice for the kids

the complimentary breakfast is good

pool was great

the water temperature in the pool could have been warmer. it was quite cold.

loved the beds and pillows, very clean and great breakfast.

the breakfast was the best that i've ever had in a hotel... well done ! :)

kids loved christmas decorations and crafts

it was also nice to have a kitchen with the refrigerator, microwave and mini stove

the room was amazing especially free breakfast my kids love that so much and the pool was wonderful

pool was not working properly so it was cold

i felt very safe, parking was good, front desk clerk was great

easy parking and good

clean, quiet, easy access, plenty of parking, central location...

the parking was also close to our room which was great

cleanliness, room service from excellent italian restaurant next door, nail salon next door - handy as i had

swimming pool is very small size

room & breakfast

was no one at the checkout desk and i asked on of your employees who was setting up breakfast for help

very clean nice size pool for the kids and the breakfast was great

the breakfast.

coffee is always available in the lobby, free breakfast was tasty and the spa is beautiful and gym is great w free water bottles and chilled towels

to covid procedures, you need to park in the parking garage about a block away

mini bar was well stocked with a nice variety of items

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

gym was super nice and had a lot of equipment

breakfast was great, the room was beyond clean and the entire hotel was spotless

i even went the gym and its was spotless, with disposable cleaning items to use on the equipment

the free breakfast offered many good options

no access to da pool but otherwise great stay

the breakfast was good

the gym said it was open until 10

the breakfast was really good with many choices

yes pool and gym was closed

breakfast was fine location was also fine

in breakfast if can replace egg and ham with just egg

the bed was soooo comfortable. the breakfast was good. this was an excellent, affordable choice.

gym

clean rooms. hot breakfast.

a charge a $250 fee for children that messed up a room like normal kids down but not worth $250 fee that i was charged and i never received my deposit

very clean, modern rooms, excellent breakfast.

wish the bar was back open!

the bar should of been open a little later for new years.

they said pillows were uncomfortable, no complimentary breakfast for the amount paid, young kids running through the halls late at night, soccer team

clean, spacious room. indoor pool.

awesome first floor for hangout with bar and tvs

staff was soo friendly and the pool was nice

the breakfast was great! management was very helpful and accommodating.

they will provide food facility in future for the guest and they need to put a small sing for the breakfast timings 1 more thing that keep some drinking water in the

good free breakfast

comfy beds, good gym

no free breakfast for the kids.

pool not in service.

there very nice staff and lots of things to do fire pit bar dinning and swimming

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

the bar next door

staff were great and the restaurant and bar were amazing

hotel bar opened late and starbucks.

friendly bar also

location was good for new years activities. pool was great for the kids. room was comfortable.

bar has a crummy wine list and mediocre snacks

location, gym, and pool

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it was very clean an neat

didn’t get to check out the pool but i suggest you do

it should have a free breakfast (at least continental) for the price you pay for a stay.

restaurant for dinner and breakfast was very good.

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

kitchen, living room & bedroom on different levels

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

from the front desk staff, to the housekeeping staff, to the amazing woman who set up the breakfast buffet and kept it clean and restocked

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

everything was great and the breakfast was a nice added bonus

pool

no one else could use the pool and the gym facilities

the only negative was that the pool was too cold for the kids.

the breakfast was first rate!

of the main reasons we booked this hotel was being had a kitchen

kitchenette is not stocked w/ pans and have to borrow from the hotel locker

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

fitness room and pool are new and nice

hotel had great rooms and a kitchen very spacious

gym exercise bike was broken

breakfast was good & a plus

gym and the size of the room

staff , quick service and decent breakfast

staff very nice, breakfast was great

no room service unless requested and someone before me smoked in non smoking room

gym closed to early at 10pm

later they held the pool open 15 extra minutes, bless their heart so i could relax after a 5

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

there was ample parking and it was conveniently accessible to the hotel's entrances

indoor pool , closed fitness center , not good enough deals for long time customers bring back breakfast

no option for breakfast.

breakfast, there wasn't really much

is definitely recommended if your needing somewhere to stay with children as there is an outdoor pool

i came for the poolud83dude02

cleanest room i've stayed on n all year. breakfast was hot and delicious!

the pool was great had so much fun with

staff was great free breakfast was so easy with the grandkids, pool was very nice

breakfast was exceptional of a variety of foods cooked well very clean

pool was outdoor and closed

the breakfast was good and the evening 'snack' could be your

to add: very clean room with kitchenette, pleasant staff and great amenities

pool and grill

breakfast was amazing

the rooms were beautiful with a full kitchenette! great value!

breakfast

location easy to access. clean parking lot and maintain ed appearance

stay, went to breakfast at 8:40 a

was no breakfast due to covid, but i did have a good cup of coffee in my room

i ate at dennys. no breakfast at hotel

we extended for another night, just for us to enjoy more the swimming pool

perfect for a family with young kids who need big space to run around

extensive onset activities for a family of four. pool, ping pong, fire pit, restaurant etc

the only problem we had was that the wifi was very weak and pretty much useless.

the outdoor pool was amazing

i liked the comfortable room and fridge and microwave. the pool was great for the kids and i.

but the room was spacious and practical, the staff was cheerful and helpful, the pool and gym were great

beds. pool area chlorine way to strong

put us close to everything we needed during our stay decent breakfast selection for for picky

guest above us 3rd floor had many kids running around had hardly any sleep maybe the hotel can place guest with children on the 1st

the gym & pool were a plus

the pool was great for children and the lobby was very inviting and relaxing

staff was extremely helpful providing shuttle service to and from the hotel.

friendly staff, nice gym, perfect breakfast

in the sports bar left much to be desired

was good, hotel is spotless as it was opened only this spring, nice staff, great warm pool and hot tub at the hotel next door that you can

my only complaint was that we would have had to walk outside to go to the indoor pool and in november that wasn't happening

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

the little kitchen in the suite was sweet and useful as well

the breakfast was cheap and nasty… if they did better on that this would be the perfect hotel.

the room service attendants were very friendly in passing

the room was so nice the kitchen area was a plus !!! the pool was very nice as well.

breakfast was great, catered for a wide range of tastes

the pool and gym were very clean

very nice hotel, clean, people friendly, good breakfast, nice kitchen and good fitness center

pool was closed and fire pit outside wasn’t working

fitness room is open and limited to 2 ppl at a time

kids allowed alone in pool

rented this room just to use the pool and have a little family fun and the pool was great

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

quiet, even though we were up against the parking lot

parking on the street.

covid, kitchen, bar, pool, fitness center not open

was not cleaned on the only day when i was returning there that evening

great location right in the middle of town. the rooms were clean and spacious. the pool was ok.

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

our kids loved the pool and we all enjoyed the food at the restaurant

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

overall property very nice and staff great. early check in was great and smooth.

love tea and coffee service laundry is great

the staff here are great. breakfast is standard. parking and restaurants are convenient.

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

laundry facilities could have been in working condition

said there was a gym and breakfast in the morning

not much. maybe the fact that there was a « gym »

the comfort of the room, the room decor, privacy, hot breakfast , gym and business center.

late check out at 1:00, no problems with getting to location

the best part was no pet fee

was super clean, everything is easily accessible; room location, pool, gym, ice machine, and the beds are really

my kids out for the night, they really enjoyed the pool and i was over all very happy with the

indoor pool area is like a sauna, sitting in the chair watch the kids swim and i lost 20lbs, lol

went to bar at 10 pm and bartender says sorry i'm closing

the only thing is the pool was really cold, couldn't get used to it so i wasn't able to enjoy it

would have liked breakfast to go to 10:30 am.

they gym did not have hand sanitizer or water

everything was clean the rooms were nice and presentable pool was great for small kids.

my daughter was injured in the pool

breakfast was great. and we loved the pool and gym!

i wish there was a bar and place to eat downstairs.

no towels in room pool out of commission gym out of commission

i appreciated shuttle to and from the hotel

too much to like - shuttle was unavailable to airport - which is why i booked this location

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

location and comfortable bed and breakfast was great.

they also had yard games for the kids to play

guess, it was room service but when i responded no one there

no free breakfast included and the bistro was a little expensive.

would have loved free breakfast

the breakfast options were wonderful and extremely tasty.

my grandsons loved the pool

of the better breakfast buffets we've had

the pool and jacuzzi were both clean and well maintained

specifically for pool and hot tub for kids, but was not open due to lighting issues

the hotel was overun with kids that made the pool area unusable as well as the gym

was woken up at 6am to kids screaming & running up and down the halls

spacious bar and lobby areas

the bar was nice and food

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

the location and friendless and the pool area

use the pool or hot tub because there was too many kids in it

pool

the pool and jacuzzi was also perfect

bar had draft beer assortment along with bottled

the bar closes 10pmud83dude15

called before arrival to request early check in

had a family medical emergency and they gave use late check out upon request

air conditioning in the gym was not too good

the hotel was clean and the breakfast was amazing

from the front desk to the ladies working breakfast, they were all great

breakfast was a nice

the breakfast was excellent each day.

location, kitchener, laundry facilities and staff

they could have complimentary breakfast and longer pool hours

loved the pool area and good gym setup

the pool is very relaxing and the breakfast is really good

the customer service the dining area bar area was excellent

lobby was nice hotel employee was an excellent bar tender

friendly staff, great breakfast and ideal location with quiet room

was a very quaint fun experience. breakfast was great!

room size was great. had an on site gym, comp breakfast.

breakfast was little to be desired

the gym, had old rusted and run down equipment: one treadmill which wouldn’t reset, one bike that

wifi down. no atm no elevator

i did not hear kids voices from all the families there

parking lot was dark, there were not enough towels, only garbage can in the room was a small one in

and the shuttle driver accommodated our early flight and started his shift early to get us there

exit door to the parking lot next to our room slams shut when people come in and out

not much. next to a bbq place i guess. good gym and pool

pool and hot tub well-maintained

beautiful seating at breakfast and generous availability of breakfast selections

staff, clean updated hotel & spotless warm pool & whirlpool

was not feeling well, and did not have breakfast

chlorine/ph in pool was very high and burned the kids eyes.

loved the bar facility after a long day eating turkey and visiting with family

fitness center and pool were nicely maintained

though we were a family of four

- wifi wasn't working - although several people complain about wifi, the person in the front desk

comfortable and right next to the airport shuttle.

loved the ability to have breakfast before taking flight at 6 a

keys malfunctioned daily . bathroom exhaust very loud . breakfast poor . tv in gym not working

wish breakfast was available earlier for early flights.

good breakfast, cheerful staff that was helpful booking a morning shuttle and late night greeting

loved that they had a kitchen with everything you need to cook

free laundry

the studio suite kitchen

the gym was small but had everything we needed, the laundry room is attached to the gym and free

i like the rooms and access to the gym and laundry services

room service was quiet and unobtrusive

the early morning room service delivery man is excellent.

it would have been great to at least have room

no room service

liked that you had a little fitness area

staff was extremely friendly, shuttle service was great

shuttle service to bradley was great with very extended hours

i just wished that the fitness center was a bit larger.

get breakfast or use fitness center due to the corona virus but hopefully in the near future i will get the opportunity

very clean. and the breakfast in the morning was awesome. i had waffles made to order.

wish pool was open kids really want to swim when we come.

sofa was not clean and had stains. pool and gym were very small.

manager and staff were very professional, the room is very spacious, parking, and access to the gym

. the hotel was close to the airport . they offer a shuttle service. nice staff ud83dudc4d

accommodated an early check in which we appreciated

i have not tried the pool yet because at the time i went there were just too many kids hollering but they seemed to love it

breakfast and the pool for the kids

the location is decent, the place is decent for the price. it also has a pool and gym

pool seating area lacked gym could use some weights

breakfast and the pool for the kids