was excellent service and clean and fit for a comfortable stay. also a great breakfast

space

good variety of breakfast, kids and adults were satisfied

i wish they had a taller toilet seat. when my little kids say it's low.

we had a big group with lots of kids so everyone was very disappointed

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

the room service was very attentive and resolve immediately.

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

plenty of parking

wish the pool was open

i didnt like the fact that the pool, gym or the breakfast was not available

the hotel was clean. the space was good. parking lot was nice.

told the guy at the front desk at check-in that we would not make breakfast because our flight departed at 6am and would have to be checking out around 415am

was perfect, easy access to the highway, lots of parking space, well lit areas with front and rear exits

was really nice and so was the room service people

in like the clean rooms, pool kids loved.

the humble yet friendly staff everyone is down to earth, and the pool area is great.

floor in my room didn't have carpet. very dark in back parking area

convenient shuttle

did not like. no shuttle no breakfast dirty bathroom.

had good selection for breakfast

very clean and the pool and spa were clean as well as the fitness center very well kept

i like the complimentary breakfast, and pool, fitness room available too

great staff great breakfast!!

i like the complimentary breakfast, and pool, fitness room available too

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

red roof is a good value. i really appreciate that they don't charge a pet fee.

it’s quiet, good location, had laundry room

early check in

close to airport and with free shuttle service--both appreciated

room had freshly glued floor planks in the kitchen area from repair work that likely occurred shortly before we arrived

i like the rooms and access to the gym and laundry services

kitchen was so convenient the fact that i was able to cook and save money buying out food and the

loved that they had a kitchen with everything you need to cook

nice and quiet. shuttle was great.

staff was extremely friendly, shuttle service was great

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

corridor still a tad smelly, breakfast was mediocre - no eggs

the front desk folks and shuttle drivers were very kind and helpful!

the staff were very friendly and the complimentary breakfast was a hit

really, i do wish you would add a few gluten free offerings at the breakfast buffet

to bradley with a shuttle to the airport

room great for sleeping and nice gym! loved the microwave and refrigerator.

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

pool water was warm great for small kids. ample breakfast options.

the pool was smalland not very warm. everything else was fantastic!!

big room. airport shuttle. breakfast!

the noise in the hallways kids running back and forth

no outdoor pool

the breakfast options were adequate. on-site laundry was a plus.

my carpet was soaked from a leak in the laundry room

keys malfunctioned daily . bathroom exhaust very loud . breakfast poor . tv in gym not working

location to the airport and airport shuttle offered

there was an annoying noise from the laundry room that adjoined my room

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us at a table we had to order from the bartender

though we were a family of four (two adults and two kids), there was only enough toiletries and towels for two people

fitness room was cramped

good communication from front desk about eta of shuttle

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

staff, clean updated hotel & spotless warm pool & whirlpool

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

there was no breakfast due to covid-19 restrictions, but that was understandable

the breakfasts.

i hated the coffee and no free breakfast.

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

no free breakfast

breakfast ended too early

free shuttle to the airport and convenient breakfast place

, staff was so nice and friendly, this is my second time staying in the property i love it,my kids love it and we recommend it very

the room was beautiful, clean and spacious enough for my 2 kids and i

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

it was clean and the rooms were bug and comfortable. breakfast was great.

convenient location, quiet, room very nice, very good breakfast included

i wish there was a bar and place to eat downstairs.

no towels in room pool out of commission gym out of commission

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

the restaurant and bar were only open 6a to 10a and 5pm to 9pm monday through wednesday.

the bar and restaurant area

the bar was nice and food

fitness center was outstanding - lots of treadmills, good variety of weights

loved the convenience and the bar staff was fantastic!

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

breakfast wasnt great but was ok, staff was the best ive ever had at a hotel in any country, bed

breakfast could have been better i tried to get dinner but there was no one at the bar to order my

location. close to highway price was good. great breakfast

complementary breakfast was great

faculty has a bar inside and love the breakfast in the morning

it would have been great to at least have room

the room service menu was weak

very happy restaurant and bar was open

the early morning room service delivery man is excellent.

there wasn't room service but i understand due to covid

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

the 3 machines in the gym, one treadmill was not working

she was very nice and accommodating when we needed a late check out.

very clean and staff was very pleasant. the pool and hot tub was great

pool and jacuzzi were warm and made the stay so much better

the water at the gym taste bad.

friendly staff, great breakfast and ideal location with quiet room

breakfast was little to be desired

very clean, great breakfast, staff very helpful

the gym, had old rusted and run down equipment: one treadmill which wouldn’t reset, one bike that

they have a great set up for usage of pool and fitness center

staff was very helpful and accommodating. very family friendly. pool facility was great.

the pool and jacuzzi were both clean and well maintained

breakfast was good and adequate

my grandsons loved the pool

didn't really like the size of the pool and i wish the store had more variety and things that were a little inexpensive

the pool opened at nine am but on our first day the kids arrived ready to swim at 9 only to be told they were doing maintenance on the pool and we

when there was six empty rooms from my room up i had to rent it that far away i asked how old the kids had to be to swim they said 18 years old to go by there self crazy

kids with not supervision, horse play, music

it's kid friendly and great workout gym

the pool was not heated and the hot tub was out of order.

parking was easy and hotel was easy to get to

the location is perfect, located in the same parking lot as the basketball hall of fame and less than a $10 uber ride to mgm springfield and the

laundry facilities weren t utilizable

easy to access from i91. good bar restaurant next door

went to springfield to go to mgm casino the hotel was with walking distance- great hotel was very clean and employees helpful

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

travelled with kids so having an extra seat would have been nice

luckily we have kids so i was able to wipe a lot with baby wipes

choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed it

very clean hotel with pleasant staff. rooms are large and have decent kitchens and workspaces.

kitchenette is not stocked w/ pans and have to borrow from the hotel locker

of the main reasons we booked this hotel was being had a kitchen

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

stayed for a week so having the small kitchen was nice and especially the complimentary laundry was fantastic

room was on the first floor next to the gym and kitchen swimming pool so all the noise throughout the night and early morning kept me

older kids playing football without supervision while the little ones were trying to enjoy them selves

no one else could use the pool and the gym facilities

all of them are just awesome hotel is very clean they even give snacks in evening there's indoor pool as

the kids enjoyed the pool so much

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

from the front desk staff, to the housekeeping staff, to the amazing woman who set up the breakfast buffet and kept it clean and restocked

no breakfast because of covid

breakfast was not really good, but oh well.

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

the pool and fitness room is great

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was top

thing was we wished the restaurant stayed open longer for breakfast by the time we woke up it was already

restaurant for dinner and breakfast was very good.

the bartender was very nice and social! love that the gym is 24 hours!

my wife paused, my kids slowly laughed and asked,

all the kitchen facilities are fully equipped

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

it was nice having a full size table for meals and kids’ homework, too

should have some paper towels or hand towels in the kitchen

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

staff were great and the restaurant and bar were amazing

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

it has swimming pool and little gym

l bar in lobby was great

the gym and pool facilities were also very nice and clean

great king bed. sauna was a nice addition to the pool/gym area.

breakfast was great and yummy

kids in the hotel were loud in the hallway

hotel is very nice, just not suitable for young kids

indoor pool they don't promote that it's not heated and very cold, too cold to swim in with young kids

good variety considering pandemic, close to amtrak/bus station dunkin’ donuts right next door, laundry on site, small game room, indoor

charged us 20$ for pet fee, we have 2 cocker spaniels

breakfast was awful and a insult to adults the pool was clean private and very relaxing the rooms

didn't even get a smile nor the time breakfast was to be served nor the time of the pool operation hours but i enjoyed my stay very much

the pool area and little arcade for kids is a plus

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

employee in breakfast room very helpful (sorry) didn't get his name

no breakfast- no room service- very tiny room- no gym- no computers to use

staff, breakfast

hotel was well maintained. had a nice pool too. liked the laundry.

staff was great and so was the breakfast

was excellent, except the dining room was not cleaned in a timely manner for those coming in for breakfast

full kitchen was exceptional

full kitchen, huge bed, huge bathroom, living room

the room i stayed in had a lovely little kitchen, a living room area, and a fantastic bed

breakfast was cheap food but it always is at these type of hotels.

the gym is available 24/7 which is convenient when you have a jet lag

service, room was top clean, breakfast was great

the pool and hot tub were my favorite party

- good number of choice, hot (egg and sausages ) and continental gym - small but has basic machine bed - comfortable size of the room - reasonably good parking -

the pool was nicely cleaned and heated

the bar was available late enough to enjoy a cocktail while visiting with family

it was clean. had a pool. had a small bar in the nice, up to date lobby.

the room it self it was nice and clean, everyone fit it wasn t uncomfortable, and mostly the pool, it was a good size not crowded with people

building is a brick building with a big parking lot

the kitchen

we like the pool, the hot tub the hotel room

having kitchen facilities was a bonus

big rooms, the pool

laundry basket if you needed to do laundry

and shower, the filet-mignon with sides of brussel spouts and grilled small potatoes, a lovely breakfast in the morning

love the pool needs some attention

a simple grab bar would be a great idea when getting in and out of the shower tub

close parking

lovely location. staff very courteous and efficient. breakfast was delicious

mini bar was well stocked with a nice variety of items

i asked to have late check out the did give until 1 pm

great full breakfast in a lovely restaurant space, complementary valet parking, nice fully equipped work out room

no onsite parking

breakfast was delicious!

nice pool

pool, late check out time, clean & cozy

inside pool.

breakfast although free, could really be a whole lot better

the pool.

the gym was great

there was a lot of food choices in the area and was pretty close to the mgm casino.

i thought they would have more variety for breakfast but the waffles was amazing!

breakfast didn't work for me. had to walk to office from unit..

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

i absolutely loved it and the free breakfast was great, i

then charged it twenty dollars anyway then the toilet constantly ran the supplies were none the kids next door were loud 24/7 n threw legos into my room

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

we liked the complementary breakfast. we liked the addition of a gym room and a pool.

location, that they served breakfast, and that they had a pool

kids loved the pool

free breakfast,laundry on premises

it was very clean and smells good. i love the hot water on the pool ❤️

used the gym and was sufficient to get a workout

very nice breakfast in the morning, easy checkout

much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

the pool and gym was

pool

the amenities- fitness gym and indoor pool

the gym is great

it looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

the gym and pool are out of order

the gym said it was open until 10

convenient, clean, descent breakfast options and great customer service.

happy to see the hot and cold breakfast

breakfast was very limited

the fact my kids enjoyed the pool.

would have liked to have tried out the pool or fitness center but wasn't sure if included

the pool hours ! wish it had opened up earlier and stayed open later

kids had a blast in the pool

it was nice enjoyed the pool

breakfast, clean rooms easy access to highway

gym lacked towels and water.

add additonal option for breakfast

5 hours here from long island and my children have golf tournaments in the next days very early in the morning

no indoor pool ud83dude43

location, room, late check out possible

burglary of multiple cars in parking lot made us feel unsafe in the area

morning coffee was a nice treat. bed was super comfortable. hotel bar and restaurant is great.

no breakfast,small swimming pool.

i think the bistro was falsely advertised along with the pool

excellent breakfast and front desk staff

the room, breakfast was just what we needed

breakfast was great! pool was warm and clean

pool too chilly

breakfast was quite tasty as well

location,breakfast

breakfast as excellent

love the quietness the smell of clean bed was comfortable and breakfast was great

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

breakfast and coffee was good and staff was very pleasant

very nice selection for breakfast. our room was clean, comfortable and quiet.

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

breakfast was hot and delicious with plenty of options which is important to me

early check in request was accommodated,

pool smaller than expected

kids love the pool

everything was clean the kids loved the pool

and of course there were other people there but i was the only one to have a complaint that my kids were too loud not cool

kids love the pool

the breakfast was ok but could have been a little better especially the eggs.

tons of kids in the gym area just playing around so that was off limits to anyone who actually wanted to exercise

breakfast gym and pool were nice. bed was comfortable.

breakfast gym and pool were nice. bed was comfortable.

wish the pool was warm but overall it was great

was excellent, and the workers were very polite and especially the woman who sets up the breakfast