comfortable bed. good breakfast. the kids loved the indoor pool. convenient to i-84 and i-91.

maybe i would have liked an additional stationary bike in the gym

comfortable bed, over the top friendly and helpful staff and the breakfast was better than most hotel breakfasts

the complimentary breakfast is good

the precor equipment in the fitness room were newer and better than our gym at home

the pool was a great size for the kids

staff was nice and accommodated early check in at around noon

everything was perfect for my kids and i.

the pool was a great size for the kids

pool was not working properly so it was cold

the water pressure in the shower was good, according to some of my family the gym and pool were good

sink was clogged in bathroom. gym is not very well appointed.

liked parking on premises that was free

) pool area was very small

comfy bed and room. great location. free parking.

breakfast adn coffee were fantastic loved the bacon, yogurt,eggs and waffles, the room was

we reserved this place specifically for the location and the pool for the kids

on-site gym, lots of extras

decor/ interior design, a very cozy, place, great breakfast room, very friendly and helpful staff, cheese & wine in lobby every night- my favorite

everything was clean, good shower, huge comfortable bed, parking, helpful staff

some ppl live here and so there's kids playing in hallways during the week when they have a park bushnell park to go to

early check in

we able to go back into the room the alarm was still on and didnt go off until 7am me and my kids got no sleep and still had to be out by

the ppl next to me and asked for another room they were just loud and screaming they had little kids

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

kids enjoyed the pool, and the breakfast

was no one at the checkout desk and i asked on of your employees who was setting up breakfast for help

the security, cleanliness and breakfast were all superb

an easier way to bring breakfast back to the room.

very clean nice size pool for the kids and the breakfast was great

only thing was the pool

no salsa on the continental breakfast

use but liked that it had a pool and used it to help teach kids how to swim via local partnership with local business

breakfast gym and pool were nice. bed was comfortable.

only laundry was broken but accepted money

coffee is always available in the lobby, free breakfast was tasty and the spa is beautiful and gym is great w free water bottles and chilled towels

to covid procedures, you need to park in the parking garage about a block away

mini bar was well stocked with a nice variety of items

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

gym was super nice and had a lot of equipment

the wonderful breakfast

noisy. could hear people in other rooms. kids running hallways early

location, staff was great! breakfast is always good!

the pool was great had so much fun with

breakfast was exceptional of a variety of foods cooked well very clean

the place is nicely clean and parking was available

was no breakfast due to covid, but i did have a good cup of coffee in my room

knocking for room service at 830 or 845am

there's a gym

breakfast was kinda meh though.

parking was not convenient

the bar has great food as well as the breakfast menu

the pool was great for children and the lobby was very inviting and relaxing

also they had a nice little sports bar on site

friendly staff, nice gym, perfect breakfast

i only spent one night ,i didn't get time to use the gym.

only dislike, which is really only an issue of convenience, was the pool/hot tub and restaurant they offer their guests is located in the hotel/building next door so

brand new. nice gym. big rooms. clean.

if i had to say something- it would be you need to use the pool next door at the double tree.

excellent breakfast. clean room. good pool.

the breakfast was good

the pool area and pool was very nice and clean. the gym was as well.

room clean, like guest laundry, staff friendly

complementary breakfast & the times that the pool was open

breakfast, parking, staff, room.

rest was closed - no room service when we arrived at 9:45pm

breakfast bar was lovely

it has a chess board table that my toddler jst loved playing with and a complimentary breakfast that starts at 4:00am

room service should not be per request.

the wifi was terrible no breakfast like was it said

i like the fact that they had a outside pool and an inside whirlpool and breakfast was included in the price too

didn't know pool was out of order

i wish the pool were open. the gym was tricky for me to work the equipment by myself.

they will provide food facility in future for the guest and they need to put a small sing for the breakfast timings 1 more thing that keep some drinking water in the

the location and the staff and the breakfast was amazing it was very good and fresh

breakfast was very limited

the gym is not good the machine are not perfect condition some machine plastic found damaged.

breakfast needs to offer some fresh fruit and cranberry juice

the gym said it was open until 10

gym

the bar and restaurant area as well as the club lounge

was a bit bland and expensive for 2 adults 3 kids

pool, bed, new netflix and other internet availabilities on tv.

kids playing in the parking lot and trash/dog poop all over the property

rooms were clean. pool area was nice also. quiet. i loved that checkout was noon.

laundry bag or pad and pen in the room

didn't use the gym, never went in that room

very clean, modern rooms, excellent breakfast.

so i just walked to the laundry/room service room and grab towels

the bed was soooo comfortable. the breakfast was good. this was an excellent, affordable choice.

we think someone left the kitchen job suddenly and unexpectedly

the room was so nice the kitchen area was a plus !!! the pool was very nice as well.

the breakfast was yummy, generous and filled up our family

everyone seemed to be enjoying the pool and the gym

the room service attendants were very friendly in passing

we had to say there was something we didn't like it would only be that the pool was full at the 3 times we went there

thing was we wished the restaurant stayed open longer for breakfast by the time we woke up it was already

free breakfast

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it was very clean an neat

location, gym, and pool

friendly bar also

didn’t like that it was kids in the pool with no supervision and no staff said anything about it i couldn’t believe it

helpful staffs! we arrived early at 10am, they let us early check in!! super :)

food options were too highend if traveling with kids

location was good for new years activities. pool was great for the kids. room was comfortable.

breakfast could be a bit more imaginative but was fine, overall

no breakfast because of covid

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those staying multiple nights

room with little kitchen. it helped me to take care of kids.

the loft was like a separate bedroom and it had a full size kitchen

staff very nice, breakfast was great

the pool was warm and the breakfast very good. the room was clean and spacious.

friendly kitchen staff, very attentive and helpful too

the room smells like the inside of a gym locker.

staff , quick service and decent breakfast

staff was pleasant, breakfast was decent and pool was big.

the pool was warm and the pool room had a nice atmosphere

i love the location and many gym facilities

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then constant screaming

everything pool people location over all beautiful place going back very soon

breakfast, nice staff, clean beautiful pool

no bicycle rack for cyclists to park a mountain bike. there is no pool , and there is no gym.

breakfast, there wasn't really much

the back side of the hotel days inn berlin turnpike has a clean pool and a small gym with breakfast included

didn't like the fact they took the easy way out and bagged breakfast while other hotels actually have breakfast and a hot one not just

fitness room and pool are new and nice

kitchenette is not stocked w/ pans and have to borrow from the hotel locker

hotel had great rooms and a kitchen very spacious

very clean hotel with pleasant staff. rooms are large and have decent kitchens and workspaces.

of the main reasons we booked this hotel was being had a kitchen

pool

pool. and exercise had breakfast.

room was on the first floor next to the gym and kitchen swimming pool so all the noise throughout the night and early morning kept me

very clean, love the indoor pool.

proximity to everywhere we were going breakfast pool coffee in lobby clean

she helped us with the check in and also with a late check out

didnt warn us about making a reservation about using the pool.

the pool was too cold

wish the pool could have been warmer. too cold for my 4 year old.

fitness room is open and limited to 2 ppl at a time

have suppose to have a little kitchen sink in the room, but i didn't

was confoetable and give us breakfast. the parking good and free.

beds. pool area chlorine way to strong

theres a pool, a gym, what more could you want

the only bad thing i have to say is that their laundry facilities were not working.

told me i shouldn t have parked near the neighboring hotel

the bar staff was awesome and the front desk clerk was the best

plenty of parking and places to sit and relax

called for someone to get all my bags and bring them around when i asked where the handicapped parking was

comfort

the laundry room was clean and very useful

the breakfast was good and the evening 'snack' could be your

too bad there’s not an indoor pool/hot tub

they need more tables by the pool

the room i stayed in had a lovely little kitchen, a living room area, and a fantastic bed

very comfortable bed; had breakfast in the small cafe and it was very good.

overall property very nice and staff great. early check in was great and smooth.

our kids loved the pool and we all enjoyed the food at the restaurant

we had a handicap room and the bar in the bath tub is below the soap dish

love the pool needs some attention

was super clean, everything is easily accessible; room location, pool, gym, ice machine, and the beds are really

went to bar at 10 pm and bartender says sorry i'm closing

location for our needs, very clean, plenty of towels, pool for the kids, comfy beds, good breakfast, too

the surprising (for a holiday inn) availability of a very nice bar with food menu was really excellent

terrifying my kids

billed as having a bar & restaurant but had neither.

laundry room old and was surprised machines only took quarters- also very out-of-date

the gym on the same floor as my room was a plus

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

smell all through the hotel smoking smell. very noisy. gym was outdated.

not much. maybe the fact that there was a « gym »

the comfort of the room, the room decor, privacy, hot breakfast , gym and business center.

late check out at 1:00, no problems with getting to location

the best part was no pet fee

no restaurant, no room service, no tea in the room

om front

was not cleaned on the only day when i was returning there that evening

the pool and hot tub were clean and very enjoyable all the staff members we interacted with

nice room & bathroom. good pool. great location.

1 grab bar in the bathtub is not enough

it's worth the money if you have business locally, in house bar and restaurant

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

wonderful staff and greatly appreciated early check in as we had work commitments

i like the shuttle driver ozzie

the kids loved the pool we loved that we chosen this hotel

breakfast was adequate

they also had yard games for the kids to play

i hated the coffee and no free breakfast.

the bar and restaurant area

the entire lobby area and bar is beautiful

front desk staff, staff at the bar area, room was and overall experience was great.

was woken up at 6am to kids screaming & running up and down the halls

the bar was nice and food

breakfast included was great for the kids

loved the customer service and the continental breakfast in the morning

breakfast was nice and hot. quite and relaxing

first room was across from the gym and the guests began to open and shut the door at about 5:45

the pool opened at nine am but on our first day the kids arrived ready to swim at 9 only to be told they were doing maintenance on the pool and we

breakfast was good and adequate

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

they have a great set up for usage of pool and fitness center

the folks who facilitate the breakfast really work hard to run a nice operation

the pool was great

a grab bar would have helped immensely

bar had draft beer assortment along with bottled

carpets were clean, the gym was newly renovated and nice; it felt clean

called before arrival to request early check in

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

the room was organized perfectly—with kitchen, living area, bedroom, and bathroom all slightly separate

the suite was perfect for a small family breakfast during the holidays

very spacious, nice layout, beautiful bathroom and kitchen areas, and an amazing (and extra huge

was good, gym facility was pleasing, the peloton bike was a great bonus, room was

breakfast was great

she was very nice and accommodating when we needed a late check out.

services not available, bar closed due to staffing.

good location, very nice hotel, clean nice pool

pool and gym and hot tub were open

the family monopolized the entire lobby/ bar area leaving guests no space for enjoyment

they could have complimentary breakfast and longer pool hours

loved the pool area and good gym setup

the pool is very relaxing and the breakfast is really good

the customer service the dining area bar area was excellent

lobby was nice hotel employee was an excellent bar tender

/pool combo was spectacular for adults/kids

also, maybe add a shuttle to the hartford amtrak station

they shuttled us to and from the airport and to and from the car rental agency

staff, clean updated hotel & spotless warm pool & whirlpool

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

kept my small kids up all

i had an over all good experience with my husband while we just tried to get a way from our kids for little bit

bar and breakfast very nice also

i had my grandkids with me and these older kids were swearing and jumping in safely

kids loved the indoor pool that was open until 11pm

fitness room was cramped

black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

stylish, nice, pool, fitness center, restaurant, cookie

they have room service in the breakfast is dee-licious

kids running up and down halls causing noise at night

gym open 24hrs thats good

top floor hallways seemed clean and quieter. ample parking. close to highway.

we love staying here! the kids love the pool and staff is very accommodating.

in the hallways talking loud at like midnight yelling, laughing having their doors open for their kids to be screaming and crying

my flight came in early and the hotel accommodated me with early check in!

the breakfast options were adequate. on-site laundry was a plus.

upon room change, i was placed directly across from laundry

i was allowed early check in which was great. bed was comfy

friendly staff, very comfy bed. good variety at breakfast

we were going to use the gym but none of the equipment was working except the free weights

was a very quaint fun experience. breakfast was great!

the gym, had old rusted and run down equipment: one treadmill which wouldn’t reset, one bike that

room size was great. had an on site gym, comp breakfast.

the water at the gym taste bad.

no restaurants were open. had room service for dinner and it was great.

only the bar area open for meals which were not great..disappointed

atmosphere depressing in bar and food poor

liked that you had a little fitness area

there wasn't room service but i understand due to covid

i like the kitchen area. especially the cooktop with the kettle.

room was comfortable for 3 adults. loved the airport shuttle. on time and very friendly.

thank you for free laundry machines

my room came with a kitchen

with a free shuttle from the airport

close to the airport, shuttle service, staff was great.

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary and quick price- economical valid advertising

clean, very close to airport, good shuttle service

i love the breakfast selection.

nice and quiet. shuttle was great.