covid, kitchen, bar, pool, fitness center not open

quiet, even though we were up against the parking lot

hard to find on gps. parking not clear.

parking lot wasn t plowed

no restaurant, no room service, no tea in the room

i loved the pool. the rooms were clean and the bed was very comfortable.

staff was pleasant, breakfast was decent and pool was big.

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then constant screaming

the swimming pool was open during this corona virus felt good getting in a pool for the summer!

there very nice staff and lots of things to do fire pit bar dinning and swimming

the breakfast is simple but there's diners and food not to far away

no option for breakfast.

they have a laundry and machines are reasonably priced

unfortunately due to the covid there was no free breakfast

breakfast, nice staff, clean beautiful pool

however maids and kitchen personnel were friendly and helpful

friendly kitchen staff, very attentive and helpful too

that the pool was closed for maintenance

nice pool great staff good value

staff , quick service and decent breakfast

had a girl working with one arm in the kitchen the other one was in a cast and working the front desk at the same time

put us close to everything we needed during our stay decent breakfast selection for for picky

plenty of parking and a washer/dryer as well

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

and professional the atmosphere was comfortable the pool was nice

late check out at 1:00, no problems with getting to location

the comfort of the room, the room decor, privacy, hot breakfast , gym and business center.

the best part was no pet fee

not much. maybe the fact that there was a « gym »

laundry room old and was surprised machines only took quarters- also very out-of-date

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

hot food for breakfast

very clean. very good breakfast.i am comfort.

has a legit breakfast, beds were comfortable.

air conditioning in the gym was not too good

the bar closes 10pmud83dude15

bar had draft beer assortment along with bottled

had a family medical emergency and they gave use late check out upon request

carpets were clean, the gym was newly renovated and nice; it felt clean

for a weeknight, the breakfast was disappointing, bar hour was short-lived for those who have a difficult time winding down from traveling to the

they could have complimentary breakfast and longer pool hours

wish the bar area was open sat.night

ample parking and easy access to highway

room was large, clean, the lobby gym and pool area were very clean

salt water pool and late check out accommodation

was a bit bland and expensive for 2 adults 3 kids

clean, spacious room. indoor pool.

my husband and i got a night away from our young kids and i picked it bc it had an indoor hot tub - most in the area do not

restaurant / bar closed

complementary breakfast & the times that the pool was open

breakfast great! service was professional and friendly.. i will recommend to friends and family!

breakfasts were not always ideal in previous years

pool is nice, but it was a little cold

the pool area and pool was very nice and clean. the gym was as well.

the suites and them accomadating me for early check in

easy on and off the highway. spacious suite with kitchen.

location, kitchener, laundry facilities and staff

was good, gym facility was pleasing, the peloton bike was a great bonus, room was

location, kitchener, laundry facilities and staff

breakfast was awful, loud doors slammed to close, loitering in halls and kids running around in halls all hours of the night couldn’t sleep with the yelling, lack of

5 hours here from long island and my children have golf tournaments in the next days very early in the morning

so i just walked to the laundry/room service room and grab towels

my family and i spent one night in this place, and even though they denied our request for early check in for been fully booked, we enjoyed our stay

clean rooms. hot breakfast.

was excellent, and the workers were very polite and especially the woman who sets up the breakfast

only thing i would say is you should offer salsa at the continental breakfast everything else was

only laundry was broken but accepted money

free hit breakfast in am and pool

only thing was the pool

the pool and gym were in disrepair and it was not relayed to me by booking.

the pillows and bed was extremely comfortable. and breakfast was great

in breakfast if can replace egg and ham with just egg

the gym and pool are out of order

the breakfast was really good with many choices

however if you choose to do laundry the hotel does not provide required change to use their

there were very noisy families with multiple kids making constant excessive noise

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing the whole night

i ask for a non smoking bedroom because i was with mi two kids but always the cigarettes smell get in the room trough the bathroom vent

they also allowed these kids to ride their bikes up and

room was very clean, breakfast area was spotless, food was great

noisy. could hear people in other rooms. kids running hallways early

pool was open and clean

requested early check in and it was honored, very much appreciated

i was there with my family including yound kids and i ensured that they weren't loud

vast amount of parking and easily accessible for all including those with physical accessibility needs

my only complaint i could make is that the lights in the parking lot are a little dim, which resulted in me pulling blindly into a parking spot where

location, fun decor, good breakfast, pet friendly, great parking and easy entrances, ac worked well on the hot day

for dining, i would recommend que whiskey kitchen just across the parking lot for guests who like good whiskeys and pretty good barbecue

location easy to access. clean parking lot and maintain ed appearance

very clean nice size pool for the kids and the breakfast was great

fitness room had high quality equipment and was open 24 hours a day

i wish the hours breakfast was available were until late morning

was no one at the checkout desk and i asked on of your employees who was setting up breakfast for help

my kids enjoy the pool, restaurant had live music and ok food.

breakfast was super nice and all staff excellent

bar prices were also overpriced

location for our needs, very clean, plenty of towels, pool for the kids, comfy beds, good breakfast, too

the only thing is the pool was really cold, couldn't get used to it so i wasn't able to enjoy it

to the pool and the floor was very wet and slippery

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

kids allowed alone in pool

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

didnt warn us about making a reservation about using the pool.

rented this room just to use the pool and have a little family fun and the pool was great

parking was convenient and location was good for my family gathering

easy to find, safe, ample parking

kitchen could have a few more utensils, forks,etc

the cute little kitchen and nice big shower

breakfast was good with a nice variety to meet different ages taste and wants

comfy bed and room. great location. free parking.

morning coffee was a nice treat. bed was super comfortable. hotel bar and restaurant is great.

pool was closed but i understand why

liked parking on premises that was free

no breakfast, no pool & no fitness center ud83dude1e

comfort

the equipment in the gym didn't work, tvs didn't turn on and peloton adjustment screws broken

it was clean. had a pool. had a small bar in the nice, up to date lobby.

bathroom flooded and room service took their sweet time to show up

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

wonderful selection for the grab and go breakfast

pool and grill

to add: very clean room with kitchenette, pleasant staff and great amenities

full kitchen was exceptional

kitchenette

the breakfast was great! management was very helpful and accommodating.

breakfast was cheap food but it always is at these type of hotels.

the lady that provided the breakfast was beyond outstanding

the gym is available 24/7 which is convenient when you have a jet lag

pool was

in addition, the pool and hot tub made the evening g lovely

i liked the free breakfast and gym.

the gym was very nice also

gym was open

the pool is always nice for the kids

free breakfast

the breakfast could get a boost or at least a refill on items mid way through

didn't know the hours of breakfast and the food seems to have down scaled from my last visit (about 15 years

spacious suite (a true 2 room suite with a nice kitchen)

liked the location, the warm pool, the size of our room, quiet at night, breakfast was great

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely need to vacuum rugs around the bed and in the halls and the stairwells i seen

rooms were very accommodating, free continental breakfast in the morning was a nice bonus

thk u to dennis, jared, melissa n ann breakfast was really good n prepared with such care

breakfast was delicious

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

in the sports bar left much to be desired

also they had a nice little sports bar on site

paying for parking at this hotel is really insane i guess anything to make more money ..

parking was not convenient

the bar has great food as well as the breakfast menu

the price the breakfast was sufficient

maybe breakfast.. fresh fruit? not bad though.

pool in other building..

excellent breakfast. clean room. good pool.

if i had to say something- it would be you need to use the pool next door at the double tree.

bed not very comfortable. bike seat in gym would not adjust.

good little gym, fridge to share.

- wifi a little weak in some parts of my room (suite) (-)wifi very slow and tough to get connected to. (+) wifi worked just fine (-) wifi was very slow (-) wifi was poor in both rooms i stayed in, can't recommend for work (-) i had very spotty wifi connection and the tv did not work (-)wifi service was a nightmare (+) wifi access was good (-) no wifi the last night (-) barely getting any signal of wifi

free parking and great location

this is the second time i stay at this hotel for kids graduation

hotel is in a good location with friendly staff, valet parking, complementary breakfast and large, clean rooms

the valet service was uncomfortable and disorganized. no self parking option was offered

spa

great room service

location, breakfast, room

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

it has swimming pool and little gym

l bar in lobby was great

location was good for new years activities. pool was great for the kids. room was comfortable.

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their parents to the point where i’m not sure it was safe

breakfast was good. bed very comfortable.

breakfast was good

the pool wasn’t tiny so the kids loved that

pool was very warm and great for the kids

pool. and exercise had breakfast.

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

breakfast had a variety of offerings, but a lot of the food was cold and not very appetizing

breakfast was not really good, but oh well.

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

location, gym, and pool

location, gym, and pool

restaurant for dinner and breakfast was very good.

pool was cold and not appealing to swim in but the hot tub and sauna was great

free breakfast

fitness room and pool are new and nice

very clean hotel with pleasant staff. rooms are large and have decent kitchens and workspaces.

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

hotel had great rooms and a kitchen very spacious

kitchenette is not stocked w/ pans and have to borrow from the hotel locker

new hotel that was great. awesome breakfast.

gym ok mssed breakfast and had house keeping banging on the door at 10:45 for 11am check out

most equipment in gym didn't work & it was

the spa (hot tub) was small but i greatly appreciated it

the lady who was in charge of the breakfast bar was phenomenal.

coffee bar and breakfast

the pool had a little too much chlorine.

well appointed rooms. good breakfast

breakfast was great. and we loved the pool and gym!

didn't really like the size of the pool and i wish the store had more variety and things that were a little inexpensive

beautifully done. great breakfast. nice pool indoor.

we plan on going back when the pool is open

there would be a hot breakfast but it was not

woke up late and housekeeping was very accommodating for the late check

room service should not be per request.

kids had to sleep on floor in lobby till they found a

friendly helpful staff. excellent breakfast and surprise of happy hour

the guy in the breakfast was so rude.

the breakfast options were wonderful and extremely tasty.

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

breakfast was good with nice range of choices and well stocked.

good location, very nice hotel, clean nice pool

the location and friendless and the pool area

indoor pool, coffee in room, nice size bathroom.

very clean and staff was very pleasant. the pool and hot tub was great

services not available, bar closed due to staffing.

i had a facial at the spa which ended the day on a special note

due to the pandemic the spa was closed and bar area had limited hours

friendly staff with a nice big bar and excellent food

the only concern was a golfers buffet under the tent one evening

due to the pandemic the spa was closed and bar area had limited hours

amenities galore include fridge and microwave in each room, ice machine, breakfast, dependable internet and cable, up to date heating and cooling adjustable in each room,

they tried to tell us breakfast closed 30 minutes before the posted time.

hotel was really worn out, the equipment in the gym didn't work

room size was great. had an on site gym, comp breakfast.

was a very quaint fun experience. breakfast was great!

i totally loved the starbucks breakfast offered by the hotel

convenient coffee bar downstairs

breakfast was wonderful

breakfast was separate

if you can serve breakfast, you can open the bar and restaurant, unless there is a non-covid concern about serving alcohol in that part of new

old blanks run down, pool was broken, very

pool of sticky liquid on the floor manager couldn't be bothered about it

didn't look like the pool was accessible as there was caution tape around the deck leading to it

rugs, a hole in our door stuffed with toilet paper and duck taped, the lock not working…pool is in a disgusting building…hmmm i could go on

the pool hadn't been used in years

appreciated being able to book a large room that could accommodate our whole family (2 adults, 2 kids)

there is a nice outdoor pool to use in the summer

free parking right in front of the room

the pool was well kept and perfect on a hot summer day.

clean facilities, friendly staff, parking in front of room

comfortable bed, really friendly staff

good gym, extra places to sit in the lobby and other floors

convenient. staff is very friendly. gym is fine.

also, kids on a prank set off the fire alarm at midnight

isn't free and it would be good if u could schedule room service, i spent 2 night and was never asked about room service, which never happened

lobby windows to soak up the natural light was a treat, as was the latte served up by the coffee bar staff

the gym/health workout facility is subpar.

location, bar atmosphere, food, pet friendly.

gym was clean but very small and it would have been nice to have a more legitimate hotel gym space

clean. good coffee in the lobby. the gym.

spacious modern rooms, very clean, stylish bar area

clean rooms, kitchen in the rooms, friendly staff

nice gym

and bars amazing lobby area to work, chill, have a drink great bar spacious rooms amazing gym

good to have a full fridge and kitchen

no bar or restaurant and breakfast was a help yourself snack selection but these were all well

on an upper floor was a small gym for guest use and beyond that was a laundry room that we made good use of during our stay

towel bar in front of sink seemed in the way

excellent staff, clean gym with excellent equipment

there's also a laundry room available for guests

the gym is great; clean and modern rooms

we had drinks at the bar which were very good

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling/room/hot

atmosphere, clean and green interesting story and architecture quiet - nice view bar was comfortable easy

appreciated the many, many ev chargers in the parking area

sat at outside bar for two hours beautiful and enjoyable waiting for friends

spa was excellent, service was good, best clam

maybe an gym update in the future but i was eating burgers so all good

the restaurant, a buffet could be an easy solution for reducing the waiting time, especially when kids want to go swimming in the morning

good beach for mobility impaired thogh the hill down is a bit steep