the pool is amazing and my kids love it so much we will return

breakfast was good

staff was very welcoming! the breakfast was great! room was very nice!

the breakfast and breakfast staff were awesome

excellent breakfast the next day

the kids enjoyed the pool

the pool was nice but freezing cold

enjoyed the spa and pool area

the staff. the location. the pool.

fitness center and pool were top quality

had kids knocking on my door first 2 hours

pool was great for the kids and the fire pit

pool

the room and the pool

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

lovely bar area.

spa is the best in the area

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

the service at the bar was mediocre

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

turn into parking area mind of hard to find. handicapped parking far away from hotel entrance.

all in one- swim, golf, and spa.

rooms were spacious and clean

we were unable to explore the ground or go to the pool since we had to check out at 11

beautiful, peaceful setting. greatroom, hot tub, and pool area. starbucks in lobby.

room was amazing. breakfast was great and location was perfect for us

minimal fitness equipment

kids loved the pool

the cleanliness, the staff, the buffet breakfast'

the lady who sets up the breakfast buffet was outstanding

breakfast was great

breakfast very good and the pool and jacuzzi provided much needed relaxation

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

hot tub, breakfast , pool and cleanliness

this was a very clean hotel. nice pool and hot tub

they don't serve the most elaborate hotel breakfast, but it was fine

we had asked for late check out when booking on line

showed emergency exits; but it did not show how to navigate interior hallways to get to lobby & breakfast area

the breakfast was adequate and there's a laundry room which was handy.

the staff was very friendly and i liked the on-site laundry.

the breakfast offered several options and was perfect for a traveling family

the staff was very friendly and helpful. the breakfast was good they had a good selection.

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

the pool could have been cleaner.the water was a little bit cloudy.

the continental breakfast was a good addition to our stay it makes my kids happy

i was at a golf tournament + turned off my phone for the time that we were at the course

another sign that if you choose early check in or out, the hotel will charge you by the hour

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

pool which was open was very cold

great facility! breakfast was delicious and the staff were so helpful and kind

we were able to book a pool slot and the kids had a wonderful time

the pool

breakfast, cleanliness, the pool

the pool is nice (even though we didn't use it because we were already in town for a swim meet)

pool closed on second day of stay for maintenance

staff and the breakfast

location and the breakfast was beautiful.

pool & hot tub

was an excellent choice of food for breakfast, check in was efficient, and the accommodation was just what we wanted for our overnight

pool and whirlpool was great

location,staff and a good breakfast.

everything was clean and beautiful. bed super comfy! breakfast,pool and gym a+! staff amazing!!

the breakfast was very nice and had a good variety of food items.

room was perfect, almost too good for one night :) nice clean gym facilities

breakfast was hot and delicious

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

beautiful bar on the roof and great restaurant in the lobby

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

lovely rooms and outdoor bar area

absolutely loved the bar staff

the bar staff. we ate there. didnt have good customer service experience

great location, nice atrium, pool, and fitness center.

convenient location . like the fact that it has a restaurant and bar on the property

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

would have liked more hot food available for breakfast

free laundry

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

room was clean, kitchen area and fridge were clean

liked the location, the gym, the room size, the well equipped kitchenette.

staff was great from check in to coffee/ bar

fast easy early check in.

it was clean and beautiful and the staff were amazing! loved the bar area!

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

there is a bar downstairs

friendly staff and very comfortable beds! good variety of breakfast items and tasty beverages.

the beds are very uncomfortable. the gym had broken equipment. breakfast was cold food only.

breakfast was just what we needed for the kids and adults in our group

breakfast was amazing

the room was on the smaller size. breakfast selection was rather basic but ok to start the day.

room was also comfy and gym was pretty decent

friendliness of staff and amenities (pool and gym)

ev car — no signage to prevent this from happening, pool temperature cold, locks to pool and gym area not working requiring staff to unlock rooms with physical

price and lots of kids running thru the hallway

pool is great

great options for breakfast that is included and a great pool my kids didn't want to get out of

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to grab a piece of candy and lay down and watch a movie

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it dirty, but as a hotel you really

the breakfast was great plus the gym and swimming pool were excellent.

friendly staff. spacious room. so many amenities. breakfast.

in-hotel bar was closed on sunday night.

favorite location close to spot s cafe), room was big with

really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the basement

also, the complementary breakfast items were scarce and when i asked if there were any granola bars he looked and said all

would ve liked a mini bar and a jet tub but those are minor things.

bigger pool towels but was fine

jason at the bistro and bar was especially nice

we did not want to venture out to buy food stuffs for the kids, it was snowing badly and the roads were nasty

the pool and hot tub were well needed, the beds were great as was the staff

loved the pool and whirlpool and room was very cozy and clean

very clean, great pool, amazing staff, the best beds!

location . free shuttle to airport and hospital

also offer shuttle service

staff and helpful shuttle service to university of rochester athletic facilities - gym

staff was amazing, clean, quiet nice bar downstairs

i loved the gym, very clean

the breakfast was not cooked properly using substandard products such as prepackaged potatoes, lame

caused the pool to be closed for the first 2 days and the lobby level/check in was a bit mixed up

the lady at the bar last night (i’m terrible with names

another question about an ingredient she started yelling to the point we had to take our young kids and leave

the pool wasn’t open on this stay

pool was closed

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

pool was a bit too cold

had a junior suite and was very small. not worth price. paying for parking. bar closes early

everything was fine though laundry long walk from guest room with bags of laundry

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional fee

they have breakfast by the way

the fitness room had no extra towels and requested that we clean off the equipment after use, but there

pool and fitness center were

the breakfast. hotel employee for the sunday breakfast was awesome.

breakfast options are decent

lot of hair were in the swimming pool and the water seemed not clean.

breakfast was great

outstanding breakfast

the fitness room, most of the machines didn’t work

the rooms were very clean and comfortable, the stafff was friendly, and the breakfast was good!

very nice great breakfast

front desk was very helpful with early check in - even upgrading our room for only $5

clean, comfortable beds, & accommodated a early check in.

the spacious and clean room. pancakes for breakfast and the very nice exercise facilities.

a wendy's within walking distance, and i had room to park my 30ft work

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

breakfast was lame

nice motel, free continental breakfast, nice and clean place.

the breakfast could be a little better.

the staff was amazing, and the pool area. the whole hotel was very clean inside and out.

breakfast was convenient--plenty of hot coffee

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the free breakfast was actually hot (which has been an issue at other hotels)

bed was comfortable, breakfast was great,staff was friendly and helpful.

large hotel, with good free breakfast

kids loved the jacuzzi

really appreciated the laundry, and breakfast was good

pool was great

breakfast offered could've been better. more selections and maybe hot items as well.

breakfast poor at 4 am!

breakfast

had to be at the airport at 4 am and the shuttle was right there to gete when called

when i called from home about the airport shuttle (not knowing how close the hotel actually was to the airport), i enjoyed the joking from

beds are very comfortable, rooms are spacious, breakfast is good, and if you have too much luggage to walk across the street to the airport, there

really liked the pool

love the pool, and spa

a lot of college kids working and they are all pleasant and very helpful

they might have had a shuttle into town

long waits for shuttle

a shuttle picked us up within 10 minutes

closeness to airport. great breakfast offered at early hours. shuttle was right on time

w had to leave at 4am and they brought out some cold food items for us for breakfast

great location for airport travel, and has a shuttle

fitness room...keep me in shape& more energetic

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

laundry facilities on site

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

they have on sight laundry washing and drying

there was a smell in the hall when you went to the laundry room

little gym was cute and it’s next door to a gas station- they have many car charging

also gym is quite outdated and there is a weird smell in the whole

i also ended up choosing this one for the gym

close to the airport and breakfast provided

the gym was closed. there was hair on my towel(s) and wash rags.

the breakfast was nice and expected. i like having several hot options.

the room was very big and had a beautiful kitchen.

cleanliness, excellent , helpful hotel staff and great breakfast.

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

spacious suites with kitchen are a nice touch

my kids were very excited for the pool and were upset that we couldn’t do any swimming due to the

rooms, pool, mini golf course on turf and the complementary bfast had plenty of

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the breakfast, waffles were a hit with the kiddos

maybe they could have used a couple of more workers during the breakfast service.

it is a very nice hotel, our kitchen had all the basics needed to prep a simple meal in room

inn express across the highway the last two years and they have an excellent breakfast but no pool

wish the gym had a few different machines.

very clean enjoyed pool '' and delicious fresh breakfast

i did use the gym, it’s small, as most are, but it had all i needed

breakfast

limited close parking.

the rooms are very clean && the pool/spa is nice.

restaurant was amazing and we loved the hotel and pool area.

a sign for the gym would be helpful, as there was none and it was located below the

sounded like they were doing gymnastics all

they helped me figure out the laundry room

didn’t eat breakfast

my husband was in the hospital and needed a place to sleep and do laundry

the breakfast. not much which was healthy or low calorie.

very comfortable and good breakfast

spa and rose tavern

the food at the restaurant is expensive and portions are small for breakfast

pool could be bigger. for the number of guests you host, it's too small.

breakfast and all meals were spectacular

we also booked the saunas at the spa

enjoyed breakfast, coffee was good too.

wuld be nice if they offered oat milk at the breakfast spread

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

what breakfast!!!

unhealthy breakfast

early check in

also liked the free breakfast buffet

breakfast was not good

due to covid, breakfast limited to yogurt- grab and go

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

paid for a lake view, but it was more like a parking lot, pool, and tent view

beautiful grounds with a lovely pool and outdoor cabana bar

could have better robes to attend pool/hot tub

great location. nice bar and restaurant. walk to many bars.

location on lake, bar outside, fire pit