they have on sight laundry washing and drying

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

there was a smell in the hall when you went to the laundry room

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

they do have vending machine and a laundry site able for use

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

closeness to airport. great breakfast offered at early hours. shuttle was right on time

w had to leave at 4am and they brought out some cold food items for us for breakfast

staff were friendly and the continental breakfast was very yummy

breakfast was delicious and fresh

closeness to airport. great breakfast offered at early hours. shuttle was right on time

rooms are very clean. breakfast was good too!

clean and comfortable. breakfast was good

booked here over other options because of the pool (kids needed something to do)

no shuttle because of covid but the walk is around 200m and it is very easy to do with small

clean and good location. shuttle available

everything from check in to breakfast to check out.

for her services i also want to thank the older gentleman who helped me in the morning with late check out

breakfast had lots of choices

breakfast was good

also gym is quite outdated and there is a weird smell in the whole

the pool was nice, the rooms clean and bed was comfortable.

location . free shuttle to airport and hospital

we didn't use the pool or gym so i can't comment on

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads done by mom), flexibility- they

pool was great to help keep kids occupied

breakfast could have few more items.

cleanliness, excellent , helpful hotel staff and great breakfast.

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

indoor poolud83dudc4d

loved the kitchenette - good size fridge/freezer

permitted early check in. 6th floor head maid nice.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

small gym, no slipper in bathroom, no one told me about a business center

there was a very convenient and reasonably priced parking with free ev charging stations!

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

i loved the gym, very clean

we had no pillows or bedding for the kids

jason at the bistro and bar was especially nice

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

the lobby, bar, rooms, starbucks coffee, the pool

6 kids (6 - 14) unmasked running in hall all nite and no experienced staff at the desk

pool was clean, hot tub was very nice, pillows on the bed, awesome

had a junior suite and was very small. not worth price. paying for parking. bar closes early

great gym. room was good sized. hotel in walking distance to some good restaurants.

the pool wasn’t open on this stay

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

clean and pool area is nice.

didn't like the kids(pre-teens) out in the hallway across from our room banging on the door and wall late at night

pool is great

breakfast was excellent with many options

every time we went to the pool, we had to ask for towels

breakfast was great, those were the fluffiest eggs

wifi didn't work and there was hot water sporadically in the shower

parking lot was in a weird spot and hard to figure out how to get into it when they have the valet

restaurants and jazz bar excellent

also, the complementary breakfast items were scarce and when i asked if there were any granola bars he looked and said all

downstairs restaurant and bar bonus

it would be nice if airport shuttle service available.

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

it was clean and beautiful and the staff were amazing! loved the bar area!

fast easy early check in.

modern, comfy bed, bar in lobby

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

beautiful bar on the roof and great restaurant in the lobby

great gym with well maintained equipment and rowing machine.

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

top bar beautuful with great outdoor fire pit and best views of the city but small

breakfast was good, quick, and not over crowded

the breakfast was so good.

parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking on

it was clean and comfortable. the gym was great.

pool was not heated and we chose a hotel with a pool for the kids but it was freezing

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

the gym needs to widen its range of weights

we could have 2 beds, had to sleep kids on the floor but made the best of it because they were all sold out

has a pool and a gym

the water dispenser in the gym was empty the entire time i was staying at the hotel despite reporting it was empty

we didn't use the in-room kitchen (see photo) on our overnight stay,

great breakfast variety and the staff was very friendly and cheerful.

free laundry was really nice as well, especially with 3 kids

the system of the hotel, the room with a mini kitchen and the staff.

a pool, gym, laundry & seating areas, parking

great location, nice atrium, pool, and fitness center.

absolutely loved the bar staff

the bar staff. we ate there. didnt have good customer service experience

convenient location . like the fact that it has a restaurant and bar on the property

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

not enough handicap parking

group of kids was out of control in pool/spa area and adults and staff did nothing

gym and spa size

we were 2 adults, 3 kids

there were also issues with kids on the 6th

maybe they could have used a couple of more workers during the breakfast service.

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the

there was a nice selection of breakfast food, although there was a full house

no pool

our room was clean and the kitchen made us feel at home

my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

the breakfast spread was lacking, but fine overall

didn’t eat breakfast

facilities were in good condition and the breakfast area was very well stocked and included a pancake maker for a hot breakfast

it almost smelled mechanical as if the filter needed to be changed but i suspected the next door gym or the near by indoor pool may have been factors

they serve an actual hot breakfast; and every staff member genuinely enjoys their job and will trip over themselves to make

gym wasn't cold enough and there weren't any cups for the water dispenser

very clean enjoyed pool '' and delicious fresh breakfast

i like that it offers the pool and gym which i didn’t visit

like the gym open even for one person at a time

one very important point for me is that they have ev chargers

the gym was much smaller than expected

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

breakfast immaculate (healthy choices cold and delicious )

nice motel, free continental breakfast, nice and clean place.

breakfast was lame

enjoyed the breakfast, bath, peace

breakfast. no one from staff brings another food. no one cares about you

no hot breakfast served. no use of pool

the breakfast. hotel employee for the sunday breakfast was awesome.

breakfast super friendly staff

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional fee

check in staff was great. lifeguard at pool was very nice to us and kids. room was fine.

shuttle service was an added perk

they might have had a shuttle into town

i saw they had an indoor and an outdoor pool, although i didn't use them this trip

students housed there are very respectful and genuinely nice kids…

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

excellent spa facilities

location, free parking, bar and restaurant were great

staff was amazing, the spa experience was amazing!

the spa was just down the hall from our rooms

clean, pool, outdoor seating area! mini bar at front desk

pool more than compensated for this missing piece of exercise equipment

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

pool was great for the kids and the fire pit

pool water needs to be heated.

also it was nice to be able to use pool, hot tub, and gym

breakfast was nice and the atmosphere was cheerful

staff was very welcoming! the breakfast was great! room was very nice!

breakfast was good

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

was super welcoming and helpful with room and pool access

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

the pool was nice but freezing cold

the indoor pool

also appreciated the complementary bottled water and chocolates for guests

stay, kids kept knocking on our door, of the third-floor had loud music all at the front desk was very

the pool is nice (even though we didn't use it because we were already in town for a swim meet)

the bed was so comfortable and the breakfast was very nice

of room; good tv channel variety; quietness throughout: very good breakfast; very helpful

my husband went down to check the pool ( we knew there were quite a few kids staying this weekend)

location and the breakfast was beautiful.

the breakfast was very good

conditioner, shower gel and lotion already in the bathroom in big bottles and having a real breakfast than just donuts and cereal was a huge plus for our family

breakfast was perfect!

the breakfast in the morning was delicious

seems that the pool area and pool wasn't very clean

breakfast was fantastic

everything was clean and beautiful. bed super comfy! breakfast,pool and gym a+! staff amazing!!

room was perfect, almost too good for one night :) nice clean gym facilities

knowledgeable and accommodating, location for our purposes was terrific, plenty of safe parking, breakfasts were good and filled with different choices

pool not open even though it was advertised do kids were disappointed

was very nicely decorated, the spa was great and front desk staff could not have been nicer

the outdoor pool was closed. the gym was closed and there was no place open to have lunch

very nice grounds. indoor and outdoor pool. restaurant and bar onsite. close to everything.

restaurant and bar staff also fantastic

parents leaving there kids at the pool when there 15 kids it gets dangerous...

then the breakfast was amazing, i honestly wished they served it all day long lol

75.00 pet fee for one night was exorbitant and unexpected

room was amazing. breakfast was great and location was perfect for us

rooms are clean and great breakfast! staff are nice as well.

an excellent home style hot breakfast with fresh fruit

pool was wonderfully warm, the suite was spacious and clean and we love having the fridge and full

only complaint was the pool wasn’t available

this was a very clean hotel. nice pool and hot tub

hot tub, breakfast , pool and cleanliness

the breakfast was very good!

clean, friendly staff, price, amazing breakfast, everything!!

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

the staff was very friendly and i liked the on-site laundry.

breakfast was above average, coffee was available 24 hours (and cookies

loved the breakfast, the pool, and the staff

pool was cloudy and hot tub not open

the pool was not open which was somewhat important in our choice of this facility, but heh, things

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

pool and hot tub were nice

breakfast hours were inconvenient for my party

i enjoy the breakfast and the entire hotel was so clean .... staff were friendly

a great stay; from the friendly staff at check in, spotless room, comfortable beds and wonderful breakfast

we were able to eat breakfast and then enjoy the pool and hot tub for a bit before checking out

free coffee 24/7 and breakfast in the morning from 6-10am

the breakfast

nice staff clean rooms pet friendly the free breakfast was delicious and everyday was something different

nice and clean and good breakfast

went for my daughter's gymnastics states competition and we stood one night

no hot breakfast and high carb sugary options

pool was small

also i was charged for a pet fee which i had no such pet with me during my stay

bed was so comfortable. nice pillows! good breakfast , quiet...

the pool was very chilly so we weren't able to enjoy it.

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets