pool was closed last day

she gave my kids each a bottle of water to take to school with them as well as a snack

breakfast was warm n ready

clean friendly staff breakfast pool

great options for breakfast that is included and a great pool my kids didn't want to get out of

very clean, room temperature perfect when entered room, delicious breakfast

loved breakfast

kids were very disappointed

gym equipment was broken and no disinfectant available

has a pool and a gym

would have liked more hot food available for breakfast

breakfast was grab and go which i appreciated with covid still being very much a concern

choices for breakfast

they have thought of everything; it’s basically your own little apartment with substantial kitchen and lots of workspaces

nice, clean, modern, larger than normal room with compact kitchen with everything you need and full size fridge

great location, nice atrium, pool, and fitness center.

the bar staff. we ate there. didnt have good customer service experience

convenient location . like the fact that it has a restaurant and bar on the property

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the location was great. the bar was great. the accommodations were fantastic. had a great time.

the lobby, bar, rooms, starbucks coffee, the pool

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

the sliding glass door did not lock & the security bar was not placed to keep the room secure prior to me entering

loved the pool and whirlpool and room was very cozy and clean

pool was clean, hot tub was very nice, pillows on the bed, awesome

cleanliness, friendly staff, large rooms, continental breakfast. check in was fast and easy.

the breakfast place a little bit small...

ev car — no signage to prevent this from happening, pool temperature cold, locks to pool and gym area not working requiring staff to unlock rooms with physical

friendliness of staff and amenities (pool and gym)

didn’t go away hungry from the breakfast

the gym was much smaller than expected

my kids who swim in farm ponds wouldn't swim it

super clean room, the pool was nice, a few restaurants right down the road,

very comfortable bed, my kids enjoyed the pool and we all enjoyed the snacks.

like the gym open even for one person at a time

enjoyed the breakfast, bath, peace

coffee was much to strong but the rest of the breakfast was very good.

breakfast immaculate (healthy choices cold and delicious )

breakfast was lame

a wendy's within walking distance, and i had room to park my 30ft work

pool was great to help keep kids occupied

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

no one took out our garbage during our 4 day stay , no exercise mats in gym

no shuttle, no room service despite both being listed here and being reasonable i made the choice of

shuttle service to strong mem hosp

pool. pool, hot tub.

the dryers in the laundry room took several cycles to dry a small load of laundry

it was a little farther from the school and parking at night was tight closet to the rooms

check in staff was great. lifeguard at pool was very nice to us and kids. room was fine.

suited our needs as an overnight stay on our road trip. the kids loved the pool.

not advised there was no shuttle operating due to covid

rooms are very clean. breakfast was good too!

its so close you don't even need a shuttle because i it is right outside the terminal

love the early breakfast (starts at 4 am)

clean and good location. shuttle available

the shuttle started promptly at 4am

fitness room...keep me in shape& more energetic

early breakfast that i miss at other shows

w had to leave at 4am and they brought out some cold food items for us for breakfast

staff were friendly and the continental breakfast was very yummy

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

close to the airport and expressway. no pet fee for my cat.

the room size the vending area the laundry area

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

they have on sight laundry washing and drying

there was a smell in the hall when you went to the laundry room

thought room came with breakfast. it didn’t. buffet a bit expense for what was offered.

we had no pillows or bedding for the kids

not a real space for a dining restaurant. a very low key gym. no spa.

the pool was closed.

the morning waiter at breakfast was polite and helpful

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

top bar beautuful with great outdoor fire pit and best views of the city but small

lovely rooms and outdoor bar area

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

the bar with live music was awesome

it was due to covid, it was still disappointing that there was no restaurant or bar open

great staff - very friendly and helpful. pool and gym facilities outstanding.

had a junior suite and was very small. not worth price. paying for parking. bar closes early

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

modern, comfy bed, bar in lobby

it was clean and beautiful and the staff were amazing! loved the bar area!

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

fast easy early check in.

free shuttle to our event

it was centrally located, had onsite free parking in the mid of downtown

the front desk person was very nice and got me a cup of coffee from the pot they have in the kitchen for the staff

really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the basement

thout a drop in price)

love that the restaurant and bar are on site and open

at the hotel there was again no information in the room concerning spa facilities nor meal times

the spa was just down the hall from our rooms

staff was amazing, the spa experience was amazing!

spa is the best in the area

the service at the bar was mediocre

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

everything from check in to breakfast to check out.

also gym is quite outdated and there is a weird smell in the whole

awesome breakfast

pool water needs to be heated.

the room and the pool

pool more than compensated for this missing piece of exercise equipment

clean, pool, outdoor seating area! mini bar at front desk

pool was a plus

the breakfast. not much which was healthy or low calorie.

very comfortable and good breakfast

up for graduation and this was clean, has free breakfast, staff was very personable

they helped me figure out the laundry room

clean, has a decent breakfast, convenient.

the pool was small but a great place

did not use pool this visit

i didn’t get to try it but the work out room and pool looked lovely and there was a fire pit outside with seating which was particularly nice,

the breakfast was fantastic and staff and location was great

i was driving a uhaul truck and the parking was very easy

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

were big beds were comfy the pool was just the right temperature and breakfast was

the pool could have been warmer.

the refrigerator and semi- kitchen set up was great

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

fitness center and pool were top quality

the kids enjoyed the pool

enjoyed the spa and pool area

fitness center and pool were top quality

the staff. the location. the pool.

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional fee

the breakfast. hotel employee for the sunday breakfast was awesome.

pool and fitness center were

free breakfast was great

pool and fitness center were not open but still paid the same price for the room as if all the amenities

then after that, just kids running around in lobby loud and obnoxious, yelling playing on elevators and no supervision or

we also liked that the golf course was right there

room service is worth every cent

they even had parking lot plowed and created access to snowed in vehicles by snow blowing between cars

no complimentary breakfast, kids screaming and running thru the halls

cleanliness, the lobby and free coffee, tea and breakfast

friendly staff, great breakfast, comfortable bed, spacious room, convenient location

the rooms is also nice fit for us as it had a separate room for kids to sleep

pool was quite cold.

room was beautiful from the kitchen to the bathroom i traveled with my son for the weekend to go to the strong museum we

snacks in the lobby in the evening and full breakfast

our kiddos loved the pool! it was clean and heated!

breakfast was a little weak

kids loved the pool

excellent lobby buffet breakfast.

clean, friendly staff, free parking and shuttle to the airport.

the rooms are very clean && the pool/spa is nice.

the indoor pool was warm and the gym perfect for me

group of kids was out of control in pool/spa area and adults and staff did nothing

spa or hot tub was out service

gym looked pretty nice too

the pool was nice, and the breakfast was good

friendly very clean heated pool and nice hot breakfeast

hot tub, breakfast , pool and cleanliness

breakfast was great

it was very nice. my kids enjoyed they self. the staff was excellent.

we'd love to have been able to check out the pool

the fitness centre was small and not well maintained

wonderful breakfast.

change pool to saline (salt)

breakfast was above average, coffee was available 24 hours (and cookies

was expecting a little more in the breakfast

showed emergency exits; but it did not show how to navigate interior hallways to get to lobby & breakfast area

they don't serve the most elaborate hotel breakfast, but it was fine

the staff was very friendly and i liked the on-site laundry.

the staff was very friendly and helpful. the breakfast was good they had a good selection.

breakfast was awesome

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

not much for breakfast. same food all week. out of pancake mix the whole week.

great facility! breakfast was delicious and the staff were so helpful and kind

breakfast was one of the best that i've had at a motel

gym equipment

the room and the pool was good and the food

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

stay, kids kept knocking on our door, of the third-floor had loud music all at the front desk was very

no more hot breakfast... but certain that is no fault of theirs... most likely covid.

of room; good tv channel variety; quietness throughout: very good breakfast; very helpful

breakfast was hit or miss.

breakfast, cleanliness, the pool

clean, the staff was friendly and helpful with ideas of what to visit and where to eat, and the breakfast each morning had a wide selection from which to choose

the breakfast in the morning was delicious

clean, everyone was friendly. pool and hot tub

breakfast buffet was awesome and staff friendliness was really good

breakfast was great, use of the gym and the pool was nice.

very clean and late check out when needed.

breakfast , the coffee , tea, hot coco in the lobby , the pool and hot tub

it’s always clean with a friendly staff and a good breakfast

stones around the pool were wet and extremely slippery. a bit of a danger to me.

pool and hot tub were appreciated

we were able to eat breakfast and then enjoy the pool and hot tub for a bit before checking out

the pool and gym amenities were great too

she loves the pool and hot tub as well as the breakfast in the morning

bed was amazingly comfortable, cleanliness, pool and hot tub availability.

besides the great room and very helpful staff, i thought the breakfast options were wonderful.

the breakfast

went for my daughter's gymnastics states competition and we stood one night

although i enjoyed the breakfast, the coffee was not good.

homey and friendly atmosphere and good fresh clean breakfast experience

love the breakfast space and the food was good