the pool was clean and comfortable in temp

nice pool and work out gym

i was glad it had a laundry room specially for long staying guests

had a laundry a restaurant w/room service

it has your basics (dining restaurant/diner, pool and tiny gym) nothing to brag home to mom

staff was very friendly, breakfast was great and our room was comfortable and clean

nice options for breakfast with a different menu every day

really liked your pre order breakfast. hotel cleanliness

the pool is the size of a large hot tub

pool was to small

was great the pool was beautiful and clean staff was respectful and nice enjoyed our stay overall

nice reception crew, clean room, free breakfast w/nice attendants

nice staff, close to my business, close to everything, nice free breakfast, easy free parking

had a pool and gym, but we did not visit there

nice breakfast and plenty of viewing choices if you need to watch tv

too many kids ud83eudd37ud83cudfff

pay for parking i'm woodland hills, no. outrageously expensive room service charges.

pool area could use new lounging furniture more comfortable open bar at 2 o clock.

in fact one day after room service, the door was not fully closed

friendly, very clean, great price, take out bar and starbucks, and pool open which we avoided with covid still active

1 grab bar in tub

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

the room and bathroom were very nice and comfortable. the wifi also worked very well.

i was hoping their pool was heated.

the bistro bar and hotel was clean and very friendly staff

breakfast is good and there are enough choices for the kids

gym was open 24 hours and was kept clean

kids really enjoyed their stay

did not expect a full kitchenette in the room, which was a big bonus

breakfast wasn't what we expected it to be

pool area is very nice and child-friendly

small pool outside which kids played noisily in till 11pm

gym facilities could could be improved.

they also offer complementary late check out to

hotel has restaurant and bar inside

we wished there was a pool and laundry facilities on site.

i wish there were more varieties of food to order for room service!

the gym had everything we needed

room service is prompt and staff is friendly, but not familiar

tried inquiring about getting in from laundry but had no response

there were a couple of amenities nearby, a small grocery store, a couple of eateries, and a gym, so it's not like it was in the middle of nowhere, but not terribly close to anything

wasn’t exciting options but helpful for my kids to have

the cafe eats in the bar area ?.....very good.

did not have continental breakfast.

minutes from malibu beaches which is why we initially booked here - guess what the kids loved the pool and hotel so much we didn’t make it to malibu beaches

quiet. lots of free self-parking. nice bar area.

even though the parking was full close to the lobby there was still lots of spaces

the bar closes too early

did not receive room service so if i needed more towels i guess i would have had to go to the front desk

paying for parking

the bar and restaurant downstairs is great with a terrace overlooking the water and all the staff, from

shout out to jessie on the bar and jessica in the restaurant for being awesome

the gym was across a huge highway, the restaurant and bar seemed like an after thought and not

have been nice if the guy at the bar would have not ignored us when we were trying to get change so we could tip the valet upon

the staff so nice and the restaurant and bar are excellent

the staff was excellent iand the amenities are great! beach chairs, towels, surfboards wifi.

the rooftop bar is worth every penny

kitchen wasn t open and menu was much reduced and we were charged the same, morning room service menu was coffee we had to ask for tea

you have to try breakfast room service on your patio overlooking the ocean - breathtaking

arrange surf lessons, private yoga on the beach, beach towel and board rentals, in-room massage, room service

so comfortable - great gym - fantastic spa services

booking the stay, tried to get spa reservations but everything could not be accommodated until 2 or 3 days after the long weekend

also, there was no information in the room for the 24/7 room service request if needed

superb service and facilities. wonderful and attentive staff. outstanding spa facilities.

coffee bar in lobby is wonderful

no room service

no room service , no coffee no breakfast at 10:30 am no room service at 10:30 am

eakfast, pool, gym, etc

pool. food. location

the rooftop pool area was nice but could use a good cleaning

sitive energy making us the consumer feel confident to

the place was so beautiful, the pool was clean and the pool side bar food was delicious

:) that said, room service and movie

hdmi ports locked out on tv , kids couldn t plug in their game console

gym and pool could be larger

near my kids

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

kids were playing and running around the hallway very late and some woman talking extremely loud on

but just charge an extra $25 for cleaning or if staying 2 or more days having leftovers from room service would be nice if you could heat up those hot cakes or burger from the previous night

the location and the spa rooms were very comfortable and quiet

friendly staff especially sam, the exceptional manager and merva in the breakfast area

i arrived from lax early and they allowed an early check in

the breakfast was really delicious, and the staff was all so kind and attentive

breakfast until 10a, across the street from a target/cvs, near freeway entrance/exit, lobby doors

the breakfast was good and convenient

place was very clean , the food from room service was very good.

good location in the heart of westlake village. comfortable beds. nice bar with friendly staff.

i thought the hotel was beautiful. we had room service for breakfast.

my kids enjoyed the stay very much

though i didn t get a chance to partake)

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing and dance

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

very busy and breakfast staff had a hard time keeping up

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

breakfast was good. the hotel was clean. the staff was nice.

i wish the breakfast would stay open until 10 am and maybe had one of those waffle irons too. :)

the pool was dirty at night and we couldn't enjoy it

clean and breakfast was great

that the spa was closed, but it happens.

pool deck was dangerous ,,, i tripped over a loose tile...

the staff ran away when they saw me and my kids. i had to search for help

outside the room we absolutely loved the pool and small gym area

ordered room service for breakfast the first day and it was excellent

ordered room service for breakfast the first day and it was excellent

the kids liked the fresh apples at the gym

gym could be brought into 21st century

pool, tennis courts, beautiful resort surrounding with plenty of trees right in the middle of la

food was lovely in the restaurant and they were very child friendly great kids menu

the restaurant room service as also very good

the pool area and gym are excellent features

the design of the hotel, breakfast, little cozy backyard, staff, free parking, etc

an additional choice of bread and include orange juicein the breakfast would be great

parking included is great in la - and complimentary breakfast very good

and the daily breakfast baskets were wonderful

clean, comfortable and friendly staff, extra parking, and continental breakfast.

the free breakfast. the front desk staff & the early check in

the breakfast was top-notch

staff were very friendly, early check in was available too

complimentary omelette and breakfast bar were excellent.

breakfast is incredibly delicious with lots of options

the room service and the size of the rooms

express check in and pool

room was really spacious and had a view overlooking the lovely pool area, it was quiet and the bed was extremely comfortable

called to ask of i could have late check out at midnight - nope

the amenities. gym, refrigerator, microwave, pool, spa. most of all cleanliness.

the pool was comfortable

a corner room off the elevator on the ground floor and a hallway leading to the ice machine and pool/patio area

to swimming pool

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

bummer that there was no bar until after pool time (6 pm)

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

drinks at the bar are outrageously expensive and made me resentful.

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

we were traveling with our toddler and they had a treasure chest for kids so she was able to pick out a toy to keep - that was a sweet touch that we really appreciated

hotel is beautiful and stylish, breakfast in the restaurant is very delicious

e penthouse) is so convenient for meals in-house and/or room service as needed

t of the two).

there was no fridge to use for the kids.

so we decided to take the kids down to the pool, fun right

facility poor, spa a bit expensive and not too service oriented

we chose a suite to have space for our two kids and it worked really well

was excellent and the free exhale class each day and pool area make this my new go-to to relax in la

a demonstration about pay outside the hotel at 7am on our first morning which woke up our kids reinforced that

don t miss the rooftop bar and restaurant

wall at rooftop pool is too low.. kids could climb it. needs immediate attention.

fully equipped for fitness with a professional gym and yoga studio, as well as a great spa and sauna, cold plunge

the pool and rooftop are beautiful and complimentary coffee downstairs was delicious

location staff at the bar and the valet was just correct a bit to expensive for what you get

room service was good breakfast and dinner

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

there was a lovely gym i used a few times, and it was well supplied

we ordered room service from planteia - a burger and margherita pizza

desk could be friendlier, not tipping was strange, mattress not great, room service took one hour then i called and came quickly after

need to reserve to use the gym, which was unexpected and meant we didn't use it when we needed to

the gym is not 24 hours, and you have to make a reservation for using it.

the gym was very small and not air conditioned

nice hotel and gym

if you are more than 2 people in the gym, you can't actually ues

every time the elevator would arrive there would be a hotel worker with a luggage cart, or a laundry cart

i asked for an early check in and they graciously accommodated us

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time before our departure (as the laundry was not picked up at the

staff were great. early check in was a bonus. also bag storage on last day in usa was helpful.

there was no pool or area to play with kids

only breakfast room service available, low water pressure.

didn't really have a bar where you could grab an end of evening drink and have a quiet chat.

e heated pool & spa were great

great location with comfortable rooms. pool, spa and plunge bath were nice.

anyone can use the pool as no key card required to enter.

location, friendly staff, starbucks on site, early check in ; etc

had very noisy neighbours and woke to kids stomping on the floor above

the pool was really heated

safety hot tub pool cleanliness location staff starbucks

+ location + wifi + friendly staff + in-house starbucks and breakfast bar

i was with kids and there was nothing to do at the hotel except sleep

pool wasn't open (but that wasn't a surprise)

pool was dirty and not heated

comfortable bed for us and bunks for the kids

great pool area

it was a real turn off when you are traveling with your kids

fantastic location , excellent food and bar , wonderful yoga and bike access and great staff

great that there is a pool and laundry too

no restaurant/gym/pool whatsoever, the hotel is under renovation

the pool is right next to the freeway, it's a bit loud with traffic noise

nice original california retro hotel, good food at the bar and restaurant and live music really fun had a great

not a really quiet place (noisy from the bar in the neighborhood and the traffic) - walls are very thin and car parking is nearly beside

to the location it was very noisy early due to deliveries at the bar next door

close to beach restaurant and bar next-door

cute bar next door

the outdoor dining space by the pool was a great option for kids + teens

staff is great, breakfast is very good, pool is nice, they re truly good with kids

breakfast was good and there was a choice of a la

my kids wanted some upscale t -shirts or resort wear and there was none really nearby either

didn't feel very comfortable/safe with are 2 small kids

beautiful, spacious room, very tasty breakfast, clean hotel, nice pool area, and a gym

modern. pool, gym facilities. the beds were very comfortable.

laundry room was a useful option but wish it didn t cost so much for the detergent & to use the

we were five in a room with two queen beds and a sofa bed, so one of the kids had to sleep in the sofa bed, which

the staff at the reception and the bar were all very friendly and welcoming

pool outdated and not staff to moderate the kids’

only bar stools on balcony to sit on

that was scary for the kids

i enjoy my stay at the hotel - also late check out still 13h00

no breakfast or room service

excellent location, beautiful rooms, gym

and drinks were very expensive, not many good options for kids

staff; nice and comfortable room with great view of the ocean (we were on 4th floor); very nice pool/bistro area with fireplaces at night; nice atmosphere

the accommodation was perfect - family of 4, two late teenage kids

the hotel was great including the bar and pool area

kids at pool were loud and playing music. my room was by pool area.

had an early check in, it was great! front desk clerk was amazing very helpful & friendly.

clean rooms, comfortable beds friendly staff & pool w/ hot tub

the location for me was good for the areas i had to visit and the breakfast, i do not have the opportunity to take it because i leave early

very spacious and the breakfast buffet. totally worth the money!