beds are nice. big rooms, and the pool is nice.

kids at pool were loud and playing music. my room was by pool area.

last time i stayed here with my friend they had some breakfast items, like juice, coffee, snacks

very cozy loved our balcony and the breakfast was great the kids loved the waffles!

loved the pool and spa pool. very clean and relaxing

laundry room only on one floor.

great breakfast

convenient location. great friendly staff. clean. nice breakfast buffet. pool!

pool and fitness rooms are closed!

pool bed breakfast staff location

i like i how they can cater to both the parents and kids

free shuttle to universal studios, friendly staff. nice pool and courtyard area.

free tram to city walk. bar on site.

we brought our kids and were worried it wasn t going to be kid friendly

on site was phenomenal, we needed up eating most of our meals at the restaurant and with room service after long days at universal studios and disney

family with 2 young kids stayed march 2024

with two older kids who do not like sharing a bed we appreciated being upgraded to a room with two queen beds and

that we had to pay for early check in.

friendly staff, clean room, accommodated us nicely with early check in and late check out

sure there isn't any kids staying in the room about yours, we kept hearing screaming, jumping & running around the room

kids and teens in crowded hot tub and pool

staff was very welcoming and nice, room was nice and clean, and they had a gym

my kids loved the pool and convenience of bar was amazing for me

it's a typical sheraton with sheraton standards. the gym is nice and big.

breakfast buffet i would if they ore section for kids to eat!

pool was outside

the bed was super comfortable and the kids were at the spa both nights

or wear a wristband indicating that i and my family were vaccinated just to eat or use the gym was overkill and, franky, just felt wrong

service at the hotel bar and restaurant were

being permitted to pay $75 plus tax for 4 hours late check out at 2pm so we could catch our late flight

not a problem we just had cocktails in the bar while we waited

too expensive room service

we ordered breakfast in bed both days and it was perfect

everyone was kind and very professional, very clean rooms and pools gym and bar.

the pool!! the bar!

were great, cleaning staff was amazing, they are environmentally conscious, parking is included, gym is small but descent, location and access to 101 and 405 are great

big bed, wifi

parking, decent wifi speed

very full parking lot

connecting to wifi took several calls to the hotel's tech support.

pool. food. location

of covid-19, the bar and eating facilities in the hotel were not available during my visit

no room service

pool was lovely room had everything you needed

no amenities at the hotel

friendly staff especially sam, the exceptional manager and merva in the breakfast area

breakfast until 10a, across the street from a target/cvs, near freeway entrance/exit, lobby doors

the breakfast was good and convenient

exceptional breakfast

staff being flexible with early check in clean rooms.

breakfast consisted of good quality pastries plus tea and coffee

sunny swimining pool

awesome baked goods freshly made at breakfast

pool was great, clean and relaxing

also, the facility has 24hrs free coffee and free pastries at breakfast

the pool could use a little cleaning, other than that no complaints!

they have a heated pool open until

the pool is not heated, only has snacks for purchase and no laundry facilities

no outside pool but still was okay

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

i asked where extra towels also when we were at the pool there is no towels at the pool for my kids when they got out of the

pool was clean and safe

was our second time staying here with kids and we enjoyed everything from the ambiance to the room service

my kids were starving

it not only did it have a free shuttle to and from the airport but to the theme park as well

drinks by the pool bar for sunset is gorgeous, and the drinks were reasonably priced

a full on pool party, now if it was just the adults, it would ve been a blast but we had the kids and the whole pool was 21+ fortunately they let us sneak in before the party kicked off and

poor service, the restaurant was closed, the kids couldn’t use the pool after 6:00.

kids can use pool until 1pm

om service, poolside, restaurants in hotel)

are included in the price of room service and many other things, much easier for european customers

only thing that bothered us was the lack of room service and the early closing hour of the market place downstairs

the breakfast was great value & lunch & drinks at the pool were delicious

room service sucks

rooftop pool is awesome

the rooftop bar and restaurant are perfect spots to relax, and the heated pool invites you to spend the whole

oftop)

only complaint would be that the restaurant and bar didn t offer many vegetarian options, would've loved to see a bit more variety there

location, stylish rooms and amazing rooftop bar and good value for money

stunning property with a rooftop restaurant and bar with bird's eye view of la

great spa and pool

spa and treatments were really great

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

younger crowd don’t recall seeing any kids in the hotel or pool

staff at the pool was very kind as well

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution, no problem

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution, no problem

the server at the bar in the evening was great and she made the evening enjoyable

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended earlier than expected and i had to pay for an uber versus waiting 1

the pool, outdoor common area and of course the neon sign

great atmosphere in the bistro bar due to dennis and luke who were the tenders there

ved the bottle opener on the wall), nice pool

used bar of hotel next door highly recommend it there dennis will make you welcome and keep you laughing

the look of the hotel very retro, staff were lovely, room service breakfast lovely, film crew outside our door in the car park, excellent what more

you also get a pass to the equinox gym across the street for the duration of your stay

booked a suite to accommodate our family of four, two adults and two kids

we also took advantage of the day passes to equinox

space of our room class was very big, and the quality of the gym and the restaurant/food was amazing

- we've traveled with two kids (11 and 1 years old) and for each of them the hotel gave the small gifts (like pieces of (+)i enjoyed the intimacy and privacy of the hotel. the pools were nice for my kids. (+) the kids were in love with the gift they had when we arrived (+)and other travelers here we felt comfortable as a family but it didn't feel overrun with kids (-)booked a suite to accommodate our family of four, two adults and two kids

certain rooms do face a local school and during the week you can hear kids screaming and school bells ringing

breakfast has a good assortment

we loved the quality of the hotel inside, the rooms, cool bar and the excellent breakfast

the gym was good for general cardio and upper body workout

certain rooms do face a local school and during the week you can hear kids screaming and school bells ringing

live music in the bar was a fantastic touch

gym ,which we did not take advantage of

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

the gym is amazing

too many 20 somethings on large floating pool toys so no room for kids to swim

rooftop pool/lounge was amazing

enjoyed the roof deck, pool & poolside mojito

amount of little kids

stayed as a family of 4, kids 14 & 12 the rooms were very spacious and clean - loved the marble bathroom

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

for the price should have complimentary breakfast

overpriced and bar closed early.

location and pool

quiet and family friendly even tho we have no kids.

spacious n clean and loved the comfort essentials and rest room and that it had a pool and the staff was amazing, above and beyond great

small area for continental breakfast wish had more choices

the breakfast

big room, super clean,breakfast

laundry machines were not working properly, no computer was provided for customers to

amazing location to explore la. large rooms, comfortable beds. cool bar next door.

t an issue for us, but there were lots of kids

the on-site restaurant,kitchen24, was very convenient as you don't have to go far for breakfast or lunch

staff were extremely friendly and we had a quick room service

ghly recommend the waffles

that’s a really cool hotel with layed back atmosphere and an amazing roof terrace with a heated pool

bar staff this time around were really less friendly than the past two times we were there

quirky, different, boutique. fantastic pool, bar and restaurant area. great staff.

such a fun stay and the bed was cozy. loved the pool and location

the friendliness of staff. the rooftop bar and pool.

shuttle, breakfast, lobby hospitality

the complementary breakfast. the cleaness of the hotel and the hospitality of there staff

pool and gym.

didn’t have laundry place i would like to wash some of my kids clothes

continental breakfast included in the room charge was beyond my expectation

our kids absolutely loved it

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry facilities

are awesome and it is a great hotel for kids

my laundry from our road trip was sent down as we went out for the day and back before we got back

the kids loved the popsicle hotline

property is beautiful and immaculate

pool area was terrific too

also pool bar service was fantastic, overall: the only place where i felt like home

is a wonderful hotel all the staff are top class and nothing is too much trouble for them , pool and bar staff excellent and

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

kids used the pool to cool off

room was super clean, the location fabulous and the adjoining bar restaurant was excellent

pool not working

a lovely pool and spa area which is always kept clean and has fresh towels

staff were helpful and pleasant, helped us with early check in and late check out at the end

the beds are amazing and comfortable with a beautiful pool and restaurant all within the compound

room service didn t answer the phone and wasn t easy to get service on the roof deck

pool was great for the kids and the espresso martinis made at the bar were superb

it would have been nice to be able to check in just that little bit sooner with kids in the car and having just got off a long flight

we were provided all kitchen utensils and this made our stay

breakfast cereal choice normally limited to fruit loops and other unhealthy brands

we booked this partly for the laundry which was broken whilst we were there but we still had no regrets at this choice with

self serve laundry facilities onsite

ice machine and laundry room are outside in the very back of the building.

we could hear noises from upper floors throughout the night, like dragging the luggages / chairs, kids running around, and even flushing water noises

the staff are absolutely amazing even breakfast was so

good laundry facilities

pool is as great; gym was good

1 washer/dryer in laundry room is not enough

the breakfast . it was like a elementary kids lunch at school

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided to overlook it and

stunning lobby, pool and bar area

also, there's no complimentary bottled water in the room, and the breakfast menu at the restaurant is very limited

my breakfast hash still had half an eggshell on it

service was sorely lacking. food options minimal. no coffee in room. no room service.

well equipped gym

room service/kitchen staff are friendly & courteous

excellent gym

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check out and breakfast

also, complimentary upgrade and amazing room service in the perfect

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

drinks at the bar are outrageously expensive and made me resentful.

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

spa was very exclusive and a premier experience

location, pool, wifi are brilliant

we forgot my puppy s food and we order room service, we got a whole care package

big room and nice view to hollywood sign , nice gym and pool

received late night room service

the bar was a bit over priced.

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

it was very clean, and room service was always available for everything you needed

clean, daily room service

the hotel was very clean and the staff kept asking if room service was needed.

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

the bed was big and fits me and my two kids comfortably

clean, stylish, central location, free breakfast, nice staff

close to everything and staff was great!! the rooftop complimentary breakfast was perfect

the complimentary breakfast and rooftop lounge were impressive

breakfast was delicious

the design of room, lovely rooftop bar and delicious breakfast- staff were amazing and very attentive

4 years) we we re really hungry, and he told me to wait half an hour so they could

kids are not allowed in the restaurant, other restaurant at pool closes at 6pm

this was a nice hotel in terms of design and cleanliness. the gym was above average, too.

the pool bar is terrific but wished for a bigger menu during shoulder times.

great stay with kids

from the valet, front desk, waiters, pool valet, and aldo our driver, just great folks

like closure time of gym and swimming pool housekeeping very bad ,no proper supervision, dusty tables after a wk, and

customer service and room service was excellent.

the rooftop pool is spectacular

generous size rooms. v good location. beautiful rooftop bar and restaurant.

the fact that pool is not open 24/7

fi password renewal and late check-out possibility), the response was curt and dismissive

like the mini bar drinks to choose from

when i later asked about some basic information

the gym was also really nice with peloton machines