was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

free breakfast was very good

great breakfast

breakfast was awesome!

the breakfast was great

i was concerned about picking a safe place with my kids having never been to california before and i felt perfectly safe the whole time

my kids and me enjoyed the pool and hot tub the most

had an early check in, it was great! front desk clerk was amazing very helpful & friendly.

breakfast was delicious!

got the double bed room with a family of 5 (kids ages 8, 15, 17)

the food was brilliant, we did get room service and they were fantastic

location and the amenities it provides are excellent, clean pool area and with towel service at all disposal when it is open to guests

was a child dance convention or competition or something and the place was crawling with kids and moms

liked the gym as well, just missed rowing

good food options close by and coffee available at the bar in the lobby

the newness of the hotel. modern and efficient comfortable beds. nice gym

modern, location is exceptional, ample parking, nice gym 24h

live music in the bar was a fantastic touch

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

room clean and updated. nice lobby and gym.

the pool was under renovation

shuttle, breakfast, lobby hospitality

convenient hotel; excellent breakfast; excellent service. th

breakfast was delicious

so kids couldn't go swimming like they wanted

there were no restrictions on the opening hours of the pool, which is very convenient.

they also have great coffee and some good breakfast

pool.hours need to be longer

the pool was a bonus

find anything i didn’t like, other than leaving to early to get the breakfast

we brought our kids and were worried it wasn’t going to be kid friendly

pool space feels luxurious, and evening movies are a nice touch

the pool area is awesome we had dinner and a drink the kids swam they even had a movie on in the pool area

i like i how they can cater to both the parents and kids

the laundry was super convenient

for the price should have complimentary breakfast

we got in close to the drink bar closing and the guy was very nice and made it worth our while

beautiful outdoor pool area very clean

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

overpriced and bar closed early.

we all enjoyed the property s amenities like the pool, jacuzzi, and bar

great breakfast and pool, gym

room service menu has plentiful options and having a tasty breakfast in my room was more than

the room was clean, spacious and quiet and the bar serves the entire menu until 11 pm

room service was bomb

sunny swimining pool

clean great location to eateries heated pool

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

great location, added bonus of pool which was great after a busy day in the heat

a wonderfull time in la, we've loved everything since the super welcoming staff to the beautiful pool area and lovely room

was good for me and my kids 11,13 for one night

didn't have a pool and my kids wanted to swim

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

spa tub to small and it took 10 min for water to get hot

when others came later, they were very loud upstairs and kept my kids awake

room service was amazing they didn t have fettuccine alfredo in the menu but they made for me

their kids were running around all the time, needs better

key card access would t work into the gym, the hot tub was not heated: my room was not as updated as the previous time i stayed

wifi was not free

no free wifi in the rooms ...

the y provided a shuttle ride to the park

bar and restaurant staff were neglectful and it was frustrating both times i was there

gentleman working the front restaurant bar area was friendly by greeting us every time we walked by and had great customer service

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

website could be clearer about your shuttle service

location is awesome. appreciate ev charging.

i wish the bar restaurant was open later, but i understand staffing and it was during a weekday.

the buffet brekky was delicious, and we also ate dinner one night at the lobby bar and that was great too - in my daughter’s words, best chips ever

pool area was great and the drinks from the pool bar were fantastic (spendy… but tasty)

the pool is so fun, with good food, and excellent service and it’s open till midnight, so no matter

shuttle available to visit universal studios

very nice staff. laundry room has a microwave and rooms have fridge.

guests also have pool access, and their sister property features an amazing restaurant called 'retro bistro,'

shame bar and restaurant not actually on site

the room service and food was really good.

facilities in gym and having a laundrette onsite. good breakfast

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

the breakfast was good and convenient

staff being flexible with early check in clean rooms.

the breakfast was very good

would love room service etc but it s a motel..

there is a nice laundry room, and there is a pool and hot tub

near my kids

and maybe room service

reasonable cost for laundry

my kids like the play area and pool

nice bar inside the hotel

the kids also liked the koi garden

everyone was super nice from the moment we checked in , the bar tender and the young lady s that worked in the cafe in the morning

the view and laundry room and room service

requested pool view, but the girl at the front desk was so rude and gave me the last room on the hall way

breakfast was great, lots of options.

two bedroom family suites were great and had a kitchen

staff are very friendly and welcoming, breakfast great coffee and plenty enough selection food for breakfasts

it was very nice having an in room kitchenette and separate tables for dining and working

the pool was a little on the small side but that was not a deal breaker for my family

two nights as they told me my reservation was cancelled and made me purchase another night and early check

the pool is not heated, only has snacks for purchase and no laundry facilities

no outside pool but still was okay

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

nothing but young kids working the front desk with attitudes

very comfortable bed, very clean room and bathroom, salted water outdoor pool.

of kids and pool was full of kids, so we didn't get to use the pool both nights we were there

nothing but young kids working the front desk with attitudes

the tv wasn’t working when kids woke up. had to call for assistance.

great breakfast

very busy and breakfast staff had a hard time keeping up

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

handicapped room shower and breakfast selection.

breakfast was good. the hotel was clean. the staff was nice.

gym equipment was not working

pool. food. location

a very quiet room and was told i'd be on a higher floor but i was on the 5th floor right over the pool

eakfast, pool, gym, etc

the pool, lobby, other areas were very nice

pool open late, we really enjoyed it here

the cabanas and rooftop bar made our trip extra special for adult time

the pool is amazing! breakfast was good, staff was very friendly

could spruce up the pool area

we liked the outside activities for the kids, checkers, connect for fire pit and hot tub

cleanliness. amenities. restaurants. parking. near freeways.

parking and wi-fi are free

small, clean motel. free parking

arrival the parking lot was empty, which was a sign of what was to come next

there is no restaurants within walking distance you will need a car, the on site parking was great and free

we were traveling with kids and being able to get them something to eat before heading to the park was the plan

just needed a onsite laundry to be perfect

spa tub and room was perfect

staff were helpful and pleasant, helped us with early check in and late check out at the end

room was super clean, the location fabulous and the adjoining bar restaurant was excellent

the ladies working at the breakfast area were exceptional

comfortable and spacious rooms. nice facilities like laundry and breakfast included.

were placed a floor right below the gym so heard people on the treadmill all morning

gym was small, but again pretty useful

pool closes early

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry facilities

my laundry from our road trip was sent down as we went out for the day and back before we got back

staff were amazing, very welcoming, and great with kids

the pool is small but warm

free snacks and breakfast was awesome

the room service isn

from the pleasant staff, beautiful views, comfy beds, luxurious bath towels , the rooftop bar with lovely cocktails and the complimentary in

room service hours could be extended.

only thing that bothered us was the lack of room service and the early closing hour of the market place downstairs

rooftop bar is very cool with amazing view of the city

room service was pricey

between the pool, the bars, the fine dining, 24 hr room service - and just about anything - literally - you may want

wish there were more food options in general

staff were amazing - gave us an upgrade to an amazing suite and let us have a free late check out

the gym is very small; however, i just ran the street and hills that were just across the street and

roof top pool, bar and restaurant a highlight and staff super friendly and helpful

the steam room in the spa wasn't very strong and the shower pressure was not very strong

stunning property with a rooftop restaurant and bar with bird's eye view of la

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

the customer service and they were very flexible with early check in

self service laundry facilities, fridge etc location is fantastic, just a street away from hollywood boulevard;

only had straight backed chairs around table by kitchenette

arrived at 9am after a 14 hour international flight with 3 jet lagged kids, the reception staff were amazing

traveling with kids can be stressful, but he made every ride smooth, safe, and completely worry-free

most rooms have a kitchenette to cook so now i know to bring my own if needed but honestly not a big deal

the gym needed maintenance on multiple machines, otherwise the hotel was excellent

the gentleman that delivered us room service on two occasions was a wonderful man very knowledgeable and gave extremely good

gym could of been bigger

stayed on the 20th floor in room 2036, we could see the entire city and the hollywood sign, my kids were very excited about that

received late night room service

also, complimentary upgrade and amazing room service in the perfect

was no communication from the hotel when i directly messaged 4 times asking basic questions about late check out and breakfast

pecially the pool and spa services)

pool is beautiful, good size gym for travel

awesome. relaxing late check out was so appreciated.

clean, daily room service

the hotel was very clean and the staff kept asking if room service was needed.

it was very clean, and room service was always available for everything you needed

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

legendary hotel with a lot of musical history, it has all the amenities you could ask for

star gym) across the

the pool area is very inviting and has services for handicapped to alos enjoy which was fabulous to see

nother seating area ) so everyone doesn t

- we've traveled with two kids (11 and 1 years old) and for each of them the hotel gave the small gifts (like pieces of

staff at the pool was very kind as well

love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful

rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant

beautiful rooms, great views, amazing rooftop pool and restaurant, lively nightclub in the basement, and all right in the middle of weho

the bar is worth spending a late night

the bed was big and fits me and my two kids comfortably

breakfast is good and the gym is nice

breakfast was not so good

bed great view quick room service on mother's day convenient bar great service quick valet big bathroom w/ soaking tub

cheap toilet paper in the bathrooms. expensive room service. slow service at the pool.

breakfast amazing and included

also very convenient that there were ev chargers in their gated parking garage

great location. amazing staff. great facilities. pool and gym were great.

front-desk staff felt inexperienced, as if the hotel has hired high school kids to run the show.

the hotel is the pure definition of a luxury experience with beautiful spaces, a gym, a bar/restaurant overlooking a patio and finally a pool on the rooftop

location and pool