one of the attractions to this hotel is that it has the only pool in malibu, which is not even ready for use

the pool and its surrounding space was also much smaller than presented online

bookings said their room service (which there wasn’t) and a pool (which was closed)

comfortable bed for us and bunks for the kids

pool wasn't open (but that wasn't a surprise)

the rooftop bar is worth every penny

rooftop bar was amazing

room service was slow and food was average but pricy

the rooftop bar and restaurant was only available to guests which means you don t have to leave if you

they also charged us for the use of wifi extra on top of the

the staff so nice and the restaurant and bar are excellent

view from room, swiftness of room service, staff very friendly, bidet toilet was awesome!

have been nice if the guy at the bar would have not ignored us when we were trying to get change so we could tip the valet upon

great spa treatments

no gym, expensive room service menu

even though the parking was full close to the lobby there was still lots of spaces

the restaurant and bar were closed due to covid.

ac in the room was extremely loud and the parking was terrible.

the terrace, the pool and jacuzzi and comfortable room.

nice pool and very nice personell.

8 pm could not get a hold of anyone till i called the front desk and then finally got somebody in room

lastly, the bathroom door was huge

the place was so beautiful, the pool was clean and the pool side bar food was delicious

nice clean boring golf resort.

we were able to see the golf course slightly instead

i appreciated the gym

there were a couple of amenities nearby, a small grocery store, a couple of eateries, and a gym, so it's not like it was in the middle of nowhere, but not terribly close to anything

minutes from malibu beaches which is why we initially booked here - guess what the kids loved the pool and hotel so much we didn’t make it to malibu beaches

spacious sitting area in lobby & a very nice bar & staff

breakfast and pool and gym were really nice.

when we arrived all of the staff were extremely nice from the valet to room service

i did room service for some of my meals

totally not nice when you arrive late after a long flight with two kids

totally not nice when you arrive late after a long flight with two kids

like having to walk through the spa to the outdoor pool

i think if my kids weren’t here with us these would of been ok

wish the pool and spa were open.

the gym was clean and well equipped

all but functional)

room service meals were prompt and tasted excellent

i appreciated the laundry room

there was a small but lovely outside area, as well as a friendly bar and small restaurant with a very nice menu and a wonderful cocktail and wine list

very nice pool area

gym area could be bigger, add fitballs

contacting the front desk to go scoop the ice in the bar area was a bit taxing

pool was warm bubbles and spa to ourselves annoying faces the traffic so hars to hear over it bed was cozy staff was helpful

the soft beds,free wifi, and late check out.

filtered drinking water available; close to food and shopping; they have an agreement with gold's gym down the street where you can go for free

tiny room with barely enough room to walk around the bed, definitely not suitable for 2 people; gym advertised, but is not on site

the pool is nice, people were nice and welcoming, it is very easy to access

paying same price with no breakfast and no pool access doesn’t seem fair.

room was super spacious and the breakfast buffet seemed to accommodate many diets from vegans to meat eaters

breakfast is great. nice hotel, good location.

they closed the pool so early we couldn’t use it.

cost for unsecured parking. no complementary breakfast.

to have access to laundry

laundry $4 wash and $4 dry. that wasn't cool.

but nice clean bathroom, beds comfortable and clean, nice tv, location is great, laundry and vending area are very clean and nice, staff are polite

pool being open was great! staff was always friendly

pool was absolutely freezing

one bar of soap

a bit of laughter down at the pool, but behavior just right for the evening

24 hour gym and water filter, clean facilities, welcoming lobby

the gym and pool were closed.

i had a pleasant and quick check in and it's 9:30pm (food/ bar closes at 10) - i'm hungry and eye balled their photo of yummy french toast topped with

for parking, several dumbbells in the gym were missing, having to proactively request cleaning (seems opposite of most hotels), loud

my sisters, kids and i had to sleep in one bed

if you are traveling with family and kids, this hotel is not for you,

moldy smell near guest laundry room

the pool was nice and my kids loved it

staying there for several days know that you need to bring your beding sheets and towels to the laundry room to be washed as the cleaning ladies won't come to your room to replace them

guest laundry room

appealing pool

the pool was unusable due to colder weather

staff the service was awesome, the free breakfast and wifi were great, the pool and bbq area were great as well, very quiet and relaxing

the kitchen ran out of some

nice breakfast included, courteous staff

hotel is in process of getting a much needed renovation. pool was small.

the pool was too small for my granddaughters or wife to enjoy

loved the breakfast

it was clean, good tv and pool and near the shops

needed an early check in and late check out and contacted the property

did not have breakfast, had to leave before it started

breakfast was great

was great the pool was beautiful and clean staff was respectful and nice enjoyed our stay overall

the hotel does not have room service . food available horrible

nice bed. cafe onsite was convenient. free wifi

the room and bathroom were very nice and comfortable. the wifi also worked very well.

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

breakfast no bar open being charged for parking $10

wifi was only free to members.

service was exceptional from bellman, reservation desk, valet parking, maid service, room service, and in hotel starbucks

pool and hot tub for kids

a bar and restaurant as well

location to our event. the indoor pool was very nice.

gym was open 24 hours and was kept clean

restaurant was part of the bar and very casual

my kids had lots of fun

kids really enjoyed their stay

more gym equip

the gym had everything we needed

excellent views, all new decor, breakfast and meals were amazing, restaurant and bar excellent, gym was small but had all the right equipment, staff was incredibly friendly

i appreciate the fact that had a gym, but would have liked a pool as well

laundry needs to be dropped off before 9am, they will not pick it up in your room

there is no pool or on-site laundry. the construction outside was noisy in the mornings.

corona-caused breakfast replacement could have been a bit more robust and the coffee station needed a little

i did not appreciate the look that were given to my kids when we passed by them

pool was not heated rust in tub slow to drain tub very thin walls 10$ per car parking fee hubby and

for breakfast was perfect, there was a plaza in walking distance, everything was

i would have an info screen on the hotel on location of ice machines, location of fitness room, pool hours, etc that came on the tv when it was turned on, to assist guests

the design of the hotel, breakfast, little cozy backyard, staff, free parking, etc

an additional choice of bread and include orange juicein the breakfast would be great

breakfast came in a picnic basket with a thermos and consisted of only high quality ingredients

the shower took a little getting used to, and breakfast was average at best.

clean, comfortable and friendly staff, extra parking, and continental breakfast.

the foyer gets very busy in the evening with people waiting to go up so probably not a hotel for kids

wifi didn't work in our room particularly well and the shower was pretty weak

the hotel isn't designed for kids -- altho the rooftop bar was friendly to us -- we had to leave at sunset

the foyer gets very busy in the evening with people waiting to go up so probably not a hotel for kids

breakfast downstairs and the food was beyond great, along with the lady's that worked there my kids love it there

the parking lot was full so we had to find a parking spot on the street.

bedrooms were private, oven / microwave combo was good, clean, wifi was good once we got the pw for the old town cafe, dimmers on lights was good, toilet room

the laundry facility is a coin op machine, which was disappointing

have a laundry that runs almost all the time

wifi connection was really bad.

i like that they offered early checkin and late check out as well as options to upgrade the room

friendly and offered late check out at no extra cost after i told them i was picking up hire car at 12

accessibility & great location. early check in clean & quiet.

appreciated late check out option and good

we have asked for a late check out as our flight was departing at 7 pm back to germany

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other separated from the bar and the restaurant-with quite a walk up or downhill to reach

the gym isn't 24 hours. given it is unattended, it seems like it could and should be 24 hours.

t that we spent much time away from the

upscale hotel, very comfortable bed, lovely pool, good equipment in the gym.

was very nice, the room service was great and all personal was professional and great service

the room service and the restaurant with 360 view was

ere being no restaurant/cafe on premesis), easy & $reasonable delivery for dinner/breakfast, to supplement our road-trip picnic

disappointment as we'd partly chosen this hotel because we wanted to go swimming with our young kids

good wifi, and nice bathroom

the kids liked the fresh apples at the gym

breakfast was amazing

breakfast was very delicious, and loli the lady werking their at the kitchen it so sweet, very

breakfast, especially eggs and sausages didn’t taste good

safe, convenient, comfortable, with a very reasonable gym, a spacious room, a comfortable bed, and a nice lounge that doubles as the breakfast area

breakfast was good. the area was easily accessible to restaurants, shops etc.

pool was nice, and it wasn't so busy. breakfast was in and out.

location and i was able to have late check out

i could hear the kids upstairs running back and forth

loved the staff and how helpful and nice they where my kids loved the breakfast and their beds

made use of the gym, which was fine

was an issue with the wifi, the front desk advised the what the issue was

soft, comfortable beds. good gym and bar/restaurant and the staff were all very nice.

the towels were not very good and

the other thing i didn't like were the dumbbells at the gym that start at 25 lbs versus 5, 10, or 15 lbs

the free wifi didn't work well at all

no bath for small kids.

strong and steady wifi. comfortable bed.

the location, the lobby, the gym, the restaurant and the staff

poor wifi

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

drinks at the bar are outrageously expensive and made me resentful.

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

nice size room. clean facilities. good size gym. wine happy hour.

pool hours are like office hours

gym is very basic. my room.was not cleaned for a couple of days.

pool not warm enough shower curtain should be longer

room service

the contental breakfast

the weather. wasn't able to enjoy the pool..

the sharp room and the great breakfast

breakfast was amazing.

toilet handle was a bit messed up, and when i booked the room i thought i was getting a spa tub

clean food was amazing and swimming pool

service, 24 hour gym, and the location

they also have a coffee bar where you can order specialty coffee

the restaurant and pool

the gym was also better than most 5 star hotels

-no pool

the room also has microwave , and they have laundry room for guest so i can wash my clothes

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

pool, although it was a little chilly at the time

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

great gym

spa treatments of course not, that’s obvious

staff are good. gym is very good and clean. close to shopping centre.

pool it’s super cool being on the roof but it april is was far too cold even though it is said to

the location a little bit far from everything and the pool was not useful

great staff, superb breakfast, fantastic service, even offered rolls royce drive to rodeo drive shopping and restaurant

menus at the belvedere, the lobby bar and rooftop garden offer excellent choices and well executed

the breakfast

breakfast is popular among los angelinos and you find many people just coming for it

breakfast was wonderful and the staff thoughtfully provided a cake / pastry for our anniversary

breakfast is yummy. the pool area is so comfy and relaxing!

facilities

room service was not good

style decor... very hollywood chic loved the spa and wet rooms

enjoyed the lobby bar and patio; the hotel staff was fantastic and always willing to go above and beyond