everything was great: room size, room equipment, gym, heated pool, bonfire.

the cafe eats in the bar area ?.....very good.

time for breakfast is short

no free breakfast lol

i appreciated the gym

overall dated hotel areas like pool and the hottub. wasn't even there 12 hours so it worked.

paying for parking

desk attendant nice at late check in, but didn t give info about breakfast or pool hours or locating snack room

the terrace, the pool and jacuzzi and comfortable room.

room service food was delicious

totally not nice when you arrive late after a long flight with two kids

like having to walk through the spa to the outdoor pool

only indoor pool for kids use !

nice scenery, the staff was very helpful, the rooms were very clean, the food was good, the gym was very good , and the pool was nice too

so comfortable - great gym - fantastic spa services

there is a heated pool which was great for the winter weather we had

24/7 gym, heated swimming pool

very nice pool area

incredible hotel with heated pool, small gym and hiking trail on premises.

best pool always warm

patio was wide open no privacy as we saw a lot of people walking in front or passing by with golf

we were able to see the golf course slightly instead

nice clean boring golf resort.

hdmi ports locked out on tv , kids couldn’t plug in their game console

they went ahead and took it to room service to help us out

i think if my kids weren’t here with us these would of been ok

the smores for the kids were great

it was a weekend so there were kids running up & down the corridors awful

location ,spa and pool

could have been cleaner, but i think all these issues are from the numerous kids sports teams staying during our stay

my sisters, kids and i had to sleep in one bed

above stomping around , can hear dumpster trucks very loudly overall noisey area overpriced snack bar in

walls are thin heard kids running around all night

facillities where clean, and a excellent bar and cafe

dryers at the laundry were really slow we waited until 12

pool was warm bubbles and spa to ourselves annoying faces the traffic so hars to hear over it bed was cozy staff was helpful

the soft beds,free wifi, and late check out.

filtered drinking water available; close to food and shopping; they have an agreement with gold's gym down the street where you can go for free

tiny room with barely enough room to walk around the bed, definitely not suitable for 2 people; gym advertised, but is not on site

the pool is nice, people were nice and welcoming, it is very easy to access

the pool was awesome and the breakfast was good. the staff was friendly and helpful.

the breakfast was good

nice options for breakfast with a different menu every day

the pool is the size of a large hot tub

nice breakfast included, courteous staff

staff, very clean, nice pool area with hot tub, fresh breakfast with a variety of options, laundry facilities with detergent

only 1 laundry room

and every question i asked after that, such “what is the wifi password” or “where is the gym” or “what time is breakfast” was a terse one-word response, delivered in an irritated

would have liked if the pool was open a little earlier in the morning and a little later at evening

this to be close to a golf course for my dad's birthday they gave us a room on the side as per request and handicap

breakfast was excellent. location was excellent

nice reception crew, clean room, free breakfast w/nice attendants

the room was small but clean and comfy, pool was nice.

breakfast was good/fulfilling

the staff at the breakfast area are also very helpful and

price and location. breakfast was great!!

pool and hot tub was clean and well tended to also

night the guests above me would not stop their kids from jumping up and down and screaming

the breakfast was great! good variety of options for adults and kids.

breakfast was great

like the pool in and out the hot tub and gym

do big hotels charge for parking and wifi and hotels like choice don't and include some free breakfast

wifi was only free to members.

95 per day charge for wifi

ich should be standard) and having to pay for

stayed with 3 kids, but they refused to put in an extra bed, although we booked 2 rooms

i needed early check in and they were so accommodating

breakfast was great, especially for children

the pool is small and there didn't seem to be enough chairs.

unfortunately that was disappointing as i travel with my kids and need two beds but definitely would've been better having those two items

reasonable price, clean, nice pool and comfortable

however, i was able to request for a late check out without any hassle

breakfast and room service are excellent

didn't have the breakfast... location was great

had a view of the parking lot

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

the bar closed too early. no room service.

pool, large lounge chairs, stocked kitchen, ocean view, large rooms, free bikes, small store

bummer that there was no bar until after pool time (6 pm)

comfortable beds, quiet, convenient to shopping, dining, the freeway, loved the pool and jacuzzi, very clean

the staff was excellent iand the amenities are great! beach chairs, towels, surfboards wifi.

arrange surf lessons, private yoga on the beach, beach towel and board rentals, in-room massage, room service

the rooftop bar and restaurant was only available to guests which means you don t have to leave if you

they also charged us for the use of wifi extra on top of the

location, amazing kind staff, cute rooms and the best roof top bar with music of all kinds

great location, good staff, laundry room on site, clean room and property

laundry $4 wash and $4 dry. that wasn't cool.

close to the 1 oh one and businesses i needed to use and that it had a laundry facility

the pool is not heated. it was freezing cold.

and the pool/patio area are super nice

there is no spa on site and there is no gym on site

view from room, swiftness of room service, staff very friendly, bidet toilet was awesome!

the hotel also has an arrangement with a terrific gym across the road from the hotel

the bar and restaurant downstairs is great with a terrace overlooking the water and all the staff, from

great spa treatments

even though the pool area is right next to the freeway, it is nicely landscaped, appointed and maintained - a good

the bistro bar and hotel was clean and very friendly staff

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

restaurant, just bar food

i did like the pool and thank you for some things for the children to play with in the pool

room service is prompt and staff is friendly, but not familiar

i enjoyed the room service, but i thought the prices were way too high!

i appreciate the fact that had a gym, but would have liked a pool as well

stayed for 10 nights total at hilton woodland hills with our two kids, we were in the wonderful corner room in a high floor, the room is spacious and so comfortable

tried inquiring about getting in from laundry but had no response

the rooms were clean as were the bathrooms. pet fee was only $100 which wasn't bad

the breakfast bar always takes too long to serve food. it shouldn’t take so long

very small suggestions: wine glasses available in room by mini fridge & bar complimentary snacks when you are having a drink or 2 but don't need to buy a meal

i paid over $130 on a slow weeknight for a 3star hotel and i got no breakfast, no gym, no pool/jacuzzi, no business center, bad wifi, inconsistent air conditioning

pool was loaded with kids that took up the whole pool, jacuzzi and tables all weekend

i was with kids and there was nothing to do at the hotel except sleep

the pool and its surrounding space was also much smaller than presented online

pool was dirty and not heated

bookings said their room service (which there wasn’t) and a pool (which was closed)

the pool is very small and again the roadside location must not make the experience memorable

kids really enjoyed their stay

beds a bit uncomfortable and bathtubs would hv been nice for the kids to bath in

and comfort, spacious lobby w bar and opening area

the pool is more like a big tub and was usually filled with kids

the room had a kitchen , with the plates , glasses, coffe cups

we loved the pool and jacuzzi, and found the room and bed quality excellent

like the laundry on site and the amble amount of restaurants surrounding the hotel

staff the service was awesome, the free breakfast and wifi were great, the pool and bbq area were great as well, very quiet and relaxing

they are clean and over looking the pool

breakfast was very limited but if a cup of coffee and a donut is adequate for you, then this is

updates, especially coming from an immaculate sonesta with scaled down, but open restaurant and bar in redondo beach, ca

corona-caused breakfast replacement could have been a bit more robust and the coffee station needed a little

n/a breakfast wasn’t included.

i wish they offered breakfast that’s about it

fire pit was broken, the pool was not heated, the water pressure was not good, the shower water fluctuated between hot and

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

handicapped room shower and breakfast selection.

stayed 1 night with my two kids to attend a sport event for my son

employee, at the breakfast room was very attentive

hotel staff was very friendly, the rooms nice and clean, and a good breakfast as well

i got in late, so only street parking was available but there was plenty of well-lit space on the side street - perfect

the parking was a bit odd, but functional.

the laundry facility is a coin op machine, which was disappointing

wifi was in and out at times, especially when kids were on ipads and it kept kicking them out

parking was a little difficult

and the daily breakfast baskets were wonderful

an additional choice of bread and include orange juicein the breakfast would be great

great location, small but beautiful room, light but healthy breakfast.

service was exceptional - from friendly check-in to support with our breakfast, parking, and bags

clean, comfortable and friendly staff, extra parking, and continental breakfast.

gym could be a little bigger

price for the room mini bar dry cleaning and valet parking other than that it's an excellent

not including in the price breakfast

we enjoyed family time in the city with our adult kids for a celebration

the overall quality of the room and room service are outstanding

the facility , restaurants , gym and the proximity of the hotel from nearby attractions

spa area was a mess and complete disaster late at night when i wanted to use the sauna

the fairmont has a gorgeous pool and an awesome incredible gym

a shower chair and eventually allowed us to shift rooms so that we got my room with a good grab bar system for the last two nights

kettle in the room :( people leaving their loungers by the pool for ages, but not freeing them up - we didn’t get a pool lounger for days - suggest a

small gym

any extra were high: tip-free restaurant with an additional 15 % discount: $250 for 2 adults, 2 kids

gym was poorly equipped. i passed. not worth the effort

nice spacious room, restaurant with a wonderful view, small gym

food / view from the 17th floor, but one of rhe room we took for kids was not cleaned for one day, towels not changed - seems like housekeeping team skipped the

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other separated from the bar and the restaurant-with quite a walk up or downhill to reach

pool just as beautiful as it looks in the photos

the gym isn't 24 hours. given it is unattended, it seems like it could and should be 24 hours.

pool, tennis courts, beautiful resort surrounding with plenty of trees right in the middle of la

great food from the restaurant/room service

the pool was small and busy, no chairs or room available to lay out.

wifi not stable, over priced, balcony with parking lot view, no coffee machine in room

the restaurants are also incredible, as is the gym

to their work front desk was especially charming roof top restaurant was both delicious and warm bar downstairs was a great place to meet up with

the adjacent roof bar and restaurant was also a very nice place to be at night, albeit probably better in the summer

every time the elevator would arrive there would be a hotel worker with a luggage cart, or a laundry cart

also upon check in i was given a laundry basket to help carry my luggage to my room

i asked for an early check in and they graciously accommodated us

rooms were clean and my kids enjoyed it

rooms were a bit small, we booked a family room for 2 adults and 2 kids and i felt it was a bit small

room service food is mediocre at best

was splendid and amazingly organized the location self is extremely good and the room service is

anyone can use the pool as no key card required to enter.

spa was way too ud83dudd25 hot

and pleasant- from the reception desk to the ancillary staff we met in the hallways- even the pool staff- from the moment we got in and to the parking area

close to pier, a lot of restaurants around, swimming pool, gym, big room.

pool was closed fue to construction

outdoor pool was heated and the kind room had an extra king bed that fits up to 4 people and the mattress

great that there is a pool and laundry too

myself & my husband along with my 2 kids under the age of two basically had to stay in a full sizes room

the pool was really heated

no breakfast included

very clean nice coffee shop beautiful pool

not much! no hot breakfast if you wanted one but plenty available very close by.

we had to have our kids sleep on a roll away cot

to the location it was very noisy early due to deliveries at the bar next door

there is a cool bar across the street called chez jay

got early check in

heater/ac didn’t work in first room. beds are really hard. gets loud from bar next door.

love the restaurant and bar next door

the gym is not 24 hours, and you have to make a reservation for using it.

need to reserve to use the gym, which was unexpected and meant we didn't use it when we needed to

if you are more than 2 people in the gym, you can't actually ues

small gym.

gym was good

however the gym & pool facilities certainly made up for us not being able to cycle along the shore line

not very good service in bar with friends and charged $40

the room service experience was very professional and great

pool area is lovely, plentiful loungers and was never busy (although pool itself is quite small and (+) staff are friendly and very helpful, the hotel is to an exceptionally clean standard, swimming pool is (+) she offered me a room with a pool/ocean view at no additional cost (-)the pool area was small and crowded. (+) the facilities including gym and pool area were excellent (+)staff was very friendly. pool was warm on a cold night. room was quiet. (+)the pool was lovely (+)layout, pool, location, clean, comfortable, great staff (+)stuff, very helpful, best consierge service ever, food is fantastic, pool area is very family oriented, beautiful sunset by the fire near the pool, very pet friendly, (+) pool, wifi, location, absolutely amazing

staff is great, breakfast is very good, pool is nice, they re truly good with kids

were screaming kids running around the lobby in dripping wet bathing suits, which i thought was a bit

our room service was cold when it arrived as well

pool outdated and not staff to moderate the kids’

customer service and overall experience, room service order was wrong and hotel was oversold.

bar and outside deck was excellent

laundry room was fantastic to

the restaurants /breakfast buffet was the best we've had

the staff were extremely helpful, including allowing us a late check out, and there were many seats in the lobby with charging ports for customers who had

some time to kill in the afternoon before leaving for the airport but very limited bar facilities

breakfast included was great

only things i think can be improved: more room in fridge as it’s used for mini bar but we didn’t need a mini bar; and the door for bathroom is a “barn-door” style door

staff; nice and comfortable room with great view of the ocean (we were on 4th floor); very nice pool/bistro area with fireplaces at night; nice atmosphere

the accommodation was perfect - family of 4, two late teenage kids

bar area is hip, bedroom was clean and comfortable - gym reasonably good too

gym really nice