it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

facilities were beautiful with stunning views from the rooms and infinity pool

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking

no wifi could be accessed from our room

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking

the pool was a lil bit dirty

was charged twice for a room service item and the rooms were very warm

the pool area was really nice and we reserved a slot at the hot tub during our last night

playground (without the kids club) needs benches/sitting possibilities with tables for drinks, shade and is

clean, great location. staff was super friendly. great pi for families and kids!

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

pool/spa area was lovely and we basically had it all to ourselves

spa and massage services are top notch

the spa was a plus

the overall spa experience was amazing too

did not try spa at all but nice touch

nice garden and own patio and access to spa (paid)

the gardens was beautiful and the spa services were very nice

lively garden, very nice staff, spa services, restaurant

it has private bathrooms and a great wifi connection

if you have kids, they have an excellent play area, including trampolines and playsets

lunch / bar is rather expensive

the pool didn t seem nice to me

kids crying in the morning

parking was unavailable during my stay

excellent small cafe on the grounds and a beautiful infinity pool overlooking the lake

have loved to use the pool but it was pretty cold

staff is really helpful and our kids had lots of fun interacting with them

the staff was helpful with setting up a jetski rental for myself to take my kids

they have a small kids that s my daughter got to enjoy at the end of our day

there is no spa in the hotel. and the low-level massage by an external source

also the wifi doesn t work in the rooms, only the communal areas

wifi wasn t very strong in the room but ok in lounge area.

the bar was also great with fabulous cocktails

needs better wifi and a little upgrade

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

at the resort was good except the wifi was very weak

we enjoyed the kitchen and living room and terrace - and especially the pool

peaceful clean room, pool, and direct access to the lake was fantastic

needed go to the pool / parking lot / beach to have some network (wifi or carrier)

for example the pool has a price to use

terrible wifi and cel service

wifi didn t work

not the best wifi connection incase you need to work online!

felt like we were being treated like kids queuing for a school meal

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

also there are spa treatments like sauna, massages, hot tubs and swimming stops

served us room service dinner even though we got there late and the kitchen was almost ready to close

be more well serviced in terms of having some staff come check up on you frequently, service your bar orders

the wifi is spot on

wifi works pretty good most of the time

restaurant porch coffee bar was available for early risers and that workers in the restaurant arrived earlier

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

the pool is beautiful

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

friendly staff, great amenities like yoga and free breakfast

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over

great hostel, very nice staff. breakfast is amazing !

staff was incredibly, lake access was great, the free breakfast lovely.

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

spa was not 100% functional and sometimes food would take too much time to arive

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

steps away from the pool, jacuzzi, restaurant, etc

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the place being so awesome i wished there was a spa pool

wifi is blazing fast

garden with swimming pool, gracious, helpful friendly staff, convenient location, comfortable

there is also a small swimming pool nestled within the garden

wonderful garden easy friendly check in good wifi comfortable bed

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast is available but opened too late for us since most of the touristic activites start quite

the view is really amazing!! nice breakfast

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

the kids enjoyed the pool

excellent food. very nice outdoor pool. lovely paths down to the lake.

wifi a bit patchy in the room.

the pool is fantastic for kids

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just

wifi good

i got the pool to myself both times

location, super friendly owner, private parking space which was included in the price

spa was out of action, you had to pay for the sauna

only that there was no wifi in the rooms, only in the restaurant.

com had laundry services listed in the facilities however when we asked one staff member they said there

breakfast was really generous and the evening meal delicious

the wifi was bad, but this seems to be the case across central america