the massage at the spa was dissapointing for the price

property is beautiful. adult pool is great.

there should be a kids pool area

that they try to charge you for any extra (like specific cabanas on the beach or classes at the gym)

gym, spa

spa very good

nice spa facilities great buffet breakfast friendly staff

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

amenities, nice pools with very comfortable pool beds, great for families and adult only

water slide for the kids, multiple pools including an adults only pool

texting the butlers when we wanted our complimentary coffee delivered and room service was a delight

renee at catina restaurant was an amazing waiter, all of our butlers were really great, the gym was good

serving two type of customers, the group that enjoys drinking and partying with loud music on the pool and the

had breakfast in the room on the terrace

one of the butlers, and cesar at the adults pool were the absolute best

the magic show was the best for having kids be engaged and watching every movement

the family pool was perfect for our kids who are not very confident swimmers yet

selection has a great pool and poolside food options

the magic show was the best for having kids be engaged and watching every movement

gym may need an upgrade in treadmills but overall has good equipment and space for exercises

we really enjoyed the spa and watersport activities

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

we also visited the spa and really enjoyed it

the spa was smelly

the spa was nice for a relaxing massage

she booked us a cabana, a romantic diner for two and spa and massage

breakfast buffet, the bedroom size, the bed quality and the spa service

the spa was exceptional as well

pool loungers were broken or used so badly they were uncomfortable and we would have to switch them

secrets is adults only and dreams is for families with children

beautiful spa with a cold dip and giant relaxation area

friendly staff, variety of food, huge rooms, pools, & huge resort were all fantastic

they said i have to pay extra for the kids

food, all the restaurants are simply amazing, nice kid s pool area, good evening shows, beautiful rooms, comfy

hotel with kids was attached to and shared facilities with an adults-only sister hotel

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

the buffet breakfast is pricey at about $40 pp but you can order a la carte, which they don't immediately tell

the lunch menu at the adult pool was a little limited

we had to go to the bar for our own drinks 2 days in a row

the decor , the details , the food , the fabulous breakfast buffet , the beach ....

-: the spa is very very

the pool and the beach were great, but service and the food were horrible

infinity pool fabulous

great bar tender.

breakfast is top notch, buffet you have a bit of everything highly recommend

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

breakfast is good quality - we tried dinner at the buffet (only restaurant) and at the hibachi

thermal water in basically every pool, the lazy river and kids area

experience with small kids wasn't ideal - food was so so, sea entrance is not good for toddlers

the spa staff was not available on some afternoons because they were in training sessions

the snack bar a la carte food was delicious and fresh

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

-breakfast the first day was delicious and so was lunch and dinner

the adult pool was the best part

beautiful premises with very nice views and a beautiful pool

was no resturant or bar front recieption was was very minimal

wifi in the room was not very good and we were not able to use it much

no restaurant, not even a coffee maker, no bar or restaurant at the infinity pool

there are two pools in the property one in between the villas and the other one up the hill like infinity pool

food was decent, the staff friendly, beautiful beach and nice swimming pools

i didn't like how early the pool closed. 6:00 pm seemed a bit early to close up.

the parking beside that everything was great

the beach right next to the resort and the adult pool.

salad bar was almost empty and we were first in for the seating

there is a gym and spa on the property

full kitchen and super market 8 minute drive away

kids were entertained

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before

there is a gym and spa on the property

the spa is exceptional

at least in 2402b spa was great beach guys were good

setting, lovely facilities, great spa experience

our college and high school kids had a blast

swim up bar is very fun and the pool staff were exceptional

the views were amazing, the spa was heavenly, and the beach was breathtaking

in 2023, the pool was very cloudy and the water fountains weren't working

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

we love the pool and the pizza/bar and italian restaurants

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

and for room service and cafe purchases you have to go to concierge to make purchases and even restaurant

did not work very well and although they had a sign up about reserving chairs around the pool, they did not

wifi didn't work, food below average, line up for reservations at a la carts, horrible check out

spa didn t reply to requests

friendly employees, great food, snack bar had a good variety, nice beach, pools were

need to supply a few rubber mats around the pool area especially

in the pool on far right the concrete loungers were very uncomfortable

nothing we didn't like but maybe a couple more restrooms around the pool.

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

was pretty good, amazing food, cool pool (a little bit dirty but ok), comfy rooms and a fun animation team with

liked the most the bar at the pool, the pools, the variarty of restaurants (the breakfast is simply wonderful,

staff is great and attention to kids is pretty good

parking is far away and located behind the hotel s boiler area