the infinity pool was beautiful with great pool and bar service

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

out of 4 restaurants, 3 restaurants accepted kids under 12

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

piaf (adult only) was our favorite restaurant, and lucca was second with kids

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

the spa day. the employees in the spa.

- no internet, about 12 hours without internet - i requested the bottle of water from the frigo bar at 9am and

at the 7th bar there was an older gentleman who always questioned when we asked for drinks

wifi internet was very slow in the rooms

in the pools, management needs to buy more shades; the rooms are showing needs of renovation; wifi not the best

spa service was good

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

good for kids.

breakfast was good with a lot of variety. the location was perfect.

and loud rooms near the pool

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

cleanliness, room with private pool

pools are small, basically for kids or to stand there

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

the waiter with the hat on the pool was very nice and attentive

spa was great!

the spa and hydrotherapy was nice

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much

the kids club is a great option for the children, they have a lot of fun

was small and had a poor layout, adult pool was full of kids, construction noise was constant, food was not good

check out, another guests spa bill was added to our room

+ beach + spa

the spa charged me for cancelled services

clean, staff, ac the spa and overall the private beach!

the restaurants were full and queuing was long for breakfast

proximity to the pool and ocean

pool, cafe, and access to the ocean were nice.

they charge for valet parking and don't tell you you can park on the road in front

the view from our room over to the sea was awesome and the pools were lovely

the pool and ocean were a hop, skip from the lobby

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

there is no room service and they can't even send you a bottle of water or anything to your room

food, pools, chapoteadero for kids, and the beach view are excellent.

the restroom) the balcony had a loose glass barrier (very dangerous specially with small kids) elevators are

parking is far away and located behind the hotel s boiler area

spa didn t reply to requests

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

loved every minute :) 3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love,

pool overcrowded,with kids in the pool bar running & jumping

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

the pool area looked like a waterpark full of kids

no vegan options and the wifi sucked

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

i had to call the hotel from my cell phone to get to room service

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

the views were amazing, the spa was heavenly, and the beach was breathtaking

kids had fun

junior suite should have two chairs and a kitchen

in 2023, the pool was very cloudy and the water fountains weren't working

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

there is a gym and spa on the property

that there was no room service. and the coffee maker was dirty

kids were entertained

the kitchen was well equipped

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

at least in 2402b spa was great beach guys were good

setting, lovely facilities, great spa experience

the spa is exceptional

he was particularly great with our kids

it seems that pool area could benefit from a little more umbrellas.

we came here 15 years ago for our honeymoon and enjoyed it so much that we wanted to bring our kids

the kids liked the desserts

the place is very nice the parking

food at best is barely eatable, same things everything day at the buffets, nothing changes, breakfast, lunch

breakfast was well presented

great place to get away and relax. spa is awesome!!

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

would be great if there is a walkway through the golf course to get to the beach club

pool and gym are fantastic

spa wasn t heated.

they don’t allow kids in the jacusi but they don’t have any sing that said ud83dude14

more food options in your bar would have been good

the gym has lots of equipment and great view

was super comfortable, buffet breakfast was very good & room was clean & staff were friendly & offered great

only negative review would be that the spa services were extremely overpriced for the quality of the services

nice gym and spa area, although the jacuzzi did not work well

spa was great, but i feel like given the price of the services, i expected some more amenities

loved how clean, beautiful and spacious the hotel is

we visited the spa and all but one restaurant on the property

the spa was completely closed when i arrived and i didn't see that posted on the website

bar by the pool and staff are very friendly and helpful

friendly and caring staff. fun pool slide for kids. right on the beach.

pool and restaurant velas

several pools and one for kids

family chose this all inclusive resort primarily for the newly installed kids water park and the location

liked the kids pool area, friendly staff, food was okay, and the location of the hotel

that made zero sense (boogie boards and pool is ok but not kayaks

liked the kids pool area, friendly staff, food was okay, and the location of the hotel

the buffet area both at breakfast and evening was similarly full of people in a reduced space

spa was great and the staff one of the gardners roberto was great with the birds and the grounds

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

spa was good but could have had a bit of music while getting the messages

property, exquisite landscaping, wonderful layout, separate quiet adult pool/spa area, beautiful views

loved the spa massages

the spa became a kiddy pool and was the same color as milk

and adult section, plenty of space

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

wifi is good for normal browsing

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

spa was closed all week

the spa is also nice

they have some dedicated space for kids and teens but wasn't advertised too much

the kids activities were nothing fancy but just with my 3 year old needed besides a pool and a

the spa staff was not available on some afternoons because they were in training sessions

able to find room around the pool with few people arriving early to save a spot and not use until much later

the pool service

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

the bartender in the blue sky bar was great and also the servers at the private beach

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

there was a blackout for several ours are which caused the water slide don't work, also the kids zone

staff for childrens activities were very kind to my kids and we enjoyed the japanese restaurant but found it

staff also did not enforce adult only areas as kids were in those pools and hot tubs, too many kids running

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

pillows horrible spa so

the spa was very overpriced

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

spa also excellent

beautiful room beautiful beach spa was spectacular pools were beautiful

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining

the spa was very nice

i was expecting more of a spa like environment and it was definitely more of a frat party

spa was a bit pricey, as well as the laundry services

room was spacious; gym was amazing; breakfast buffet had so many options

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

the breakfast was great and they have a resident falcon which was really special

large pool areas (two) with lots of seating, one pool quieter than the other

great breakfast

the spa maiave was awesome and well worth the money spent on the services provide such as the couples

the pool was warm and the spa is great

spa staff of elizabeth and betty were wonderful as well

room service breakfast

not everything was included in the all-inclusive. the music at the pool was often too loud.