the spa staff was not available on some afternoons because they were in training sessions

the pool service

the food and drinks at the beach bar were also great, with another set of excellent staff

the buffet was a bit shabby when it came to the options (dinner) i never had the chance to try breakfast or

and some servers at the breakfast and dinner

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

we also had a massage at the spa which was very good

the breakfast buffet was a bit better but the quality of juventino is terrible, and there is no fresh

pools and aquapark for small kids

thermal water in basically every pool, the lazy river and kids area

-: the spa is very very

breakfast is top notch, buffet you have a bit of everything highly recommend

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

quality of the food in a la carte restaurants was good excellent breakfast

lovely infinity pool with spectacular view of the pacific ocean

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

really the only suggestion is that you not allow people to claim space and chairs at the pool or beach by

pool and beach are great for kids

pool and beach are great for kids

the decor , the details , the food , the fabulous breakfast buffet , the beach ....

no where for kids to swim after 6pm other than the ocean

the snack bar needs to have more selection of foods

the wifi in our our room was not strong enough and we were losing the signal so we missed out as the

food at best is barely eatable, same things everything day at the buffets, nothing changes, breakfast, lunch

in the main lobby and bar area while we were there was a minor inconvenience

there is a gym and spa on the property

the kitchen was well equipped

full kitchen and super market 8 minute drive away

that there was no room service. and the coffee maker was dirty

there is a gym and spa on the property

the spa is exceptional

at least in 2402b spa was great beach guys were good

setting, lovely facilities, great spa experience

the pools, the restaurants and quality of food, the gym, the gardens

gorgeous grounds, landscaping, pool, and beach

the views were amazing, the spa was heavenly, and the beach was breathtaking

kids had fun

day we arrived we found it hard to find a lounge chair at the pool since so many people had saved chairs and

it was spotty at best and the rooms did not have wifi

was great, staff at grill and pool area were all friendly and accommodating

beautiful spa with a cold dip and giant relaxation area

they said i have to pay extra for the kids

luckily, we are more pool-goers anyways

hotel with kids was attached to and shared facilities with an adults-only sister hotel

food and amenities for my kids.

wifi didn't work, food below average, line up for reservations at a la carts, horrible check out

wifi sucked

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

the pool area looked like a waterpark full of kids

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

spa didn t reply to requests

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

it would be nice to have an adults only pool area and restrooms near the pool.

wifi was a little inconsistent, but overall very good.

the pool opened at 10am. maybe earlier.

breakfast buffet, the bedroom size, the bed quality and the spa service

she booked us a cabana, a romantic diner for two and spa and massage

the spa was exceptional as well

the layout, design, architecture, gym, spa, restaurants, views all incredible

breakfast buffet, the bedroom size, the bed quality and the spa service

food was great. staff helpful and happy. spa massage was very good!

we also visited the spa and really enjoyed it

the services at the spa were ridiculously overpriced

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

the spa was nice for a relaxing massage

kids loved it

my husband and i love fun games by the pool. this resort doesn t do that but not a big deal.

the family pool was perfect for our kids who are not very confident swimmers yet

the magic show was the best for having kids be engaged and watching every movement

the family pool was perfect for our kids who are not very confident swimmers yet

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

the kids pool area was a hit for my kids

older kids would have liked more options for slides in deeper pool

an example, no nuggets for kids

pool closes way to early

cleanliness, room with private pool

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

pools are small, basically for kids or to stand there

the waiter with the hat on the pool was very nice and attentive

spa service was good

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

free breakfast included

amenities food kids activities

kids stuff

the spa day. the employees in the spa.

the food at breakfast and the other restaurants was good

the food options were okay, nothing that really stood out (breakfast hall was good)

the room-service breakfast - made-to-order eggs was

the breakfast was good.

big pool and beach access was a plus

yeah, they r breakfast it was good i like it everything you guys

the infinity pool was beautiful with great pool and bar service

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid

best pool service of any all-inclusive

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

the spa and hydrotherapy was nice

spa was great!

everthing was close by the pool and food was great

the pools and sea beds are clean and comfortable food and drinks were good the rooms were clean,

service in the restaurants is very slow so clean out the mini bar snacks before you go if you re very hungry

nice spa facilities great buffet breakfast friendly staff

spa very good

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

pools, very lovely rooms with great comfortable beds and balcony

the pools are beautiful and generally quiet and the pool staff esp jorge and miguel were very attentive

+ beach + spa

clean, staff, ac the spa and overall the private beach!

check out, another guests spa bill was added to our room

the spa charged me for cancelled services

great resort for family as lots to entertain kids

proximity to the pool and ocean

pool, cafe, and access to the ocean were nice.

the pool and ocean were a hop, skip from the lobby

they charge for valet parking and don't tell you you can park on the road in front

the view from our room over to the sea was awesome and the pools were lovely