robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

spa was lovely

food, plants (inside and around the hotel), spa and location.

booked this hotel as i wanted a solo spa break/some peace and quiet

the spa cannot be used unless you pay 12 euros per hour for the spa

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

plenty of sun loungers around the pool with shade if required

the spa is lovely and again, the staff are great

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

spa services and staff were exceptional

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

had a lot of facilities, shops, swimming pools, bars, spa and others

the small spa area/jacuzzi didn't appear to be open

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly,

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

also found it disappointing that extra charges are made for wifi and safe rental

the spa is located in a neighboring hotel with a direct access and requires an extra fee

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

no spa in the hotel

great for families and kids

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

spa is bad

first, the spa is extremely small

gym and spa hours should be longer

we specially enjoyed the spa and the billiards room

prices at the spa felt a touch heavy

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

good games room and spa treatments

spa and we could have more towels available.

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

should provide free wifi in rooms not just the foyer

everything exept wifi

bar or entertainment

the pool at the top floor, some clients played loud music on external speakers at the same time, very

no bar or music around the pool

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

the spa and pool area were brilliant

the spa was also closed on our trip and the towel system at the pool could be better

the spa and the cocktails at the pool bar

spa and gym

i enjoyed the spa and the 2 pools outside.

staff where friendly especially at the spa we had an amazing couples massage

only the gym was free , for the steam and any spa service you need to pay > 15 euros

spa and the food

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

no spa facilities e.g. steam room etc

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa was excellent and so were the meals

new comfy sunbeds were great right next to the spa pool

hotel with great roof top bar and infinity pools with the spa treatment centre

spa and massages

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

s was almost perfect except quality of spa services

rooms were very spacious with balcony with street and sea view

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

spa looked amazing

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

staff, deluxe lounge, food, everything. the spa was lovely too

the spa the location

lack of information provided on check in about facilities and when asked at spa reception

the spa was wonderful

our club room (with spa upgrade) was fabulous

spa time! till 1800!

especially the spa and rooftop terrace

the air con works perfectly and the kitchen is well equipped to make light meals and lunches

staff were super friendly and helpful, breakfast was really good with plenty of options to suit everyone,

room didn't have any wifi

we loved the area, very nice to stay there with kids.

we loved the area, very nice to stay there with kids.

we had massages in the spa and that were great and the pool bar was also quite nice

pool was nice and not too cold, staff very friendly , room 811 clean big and have all the utilities

we did not use any facilities, pool gym etc but they all look good from the out side

the mini golf course is fantastic

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

service was non existant in the spa and generally reception were stand offish

location, friendly staff, delicious food, flexible clean service, free parking, gym (small but was never crowded

some gym equipment broken and the pool was a tad cold, but otherwise all great

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

spacious room, good breakfast. excellent spa and a great location.

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

pool area great, spa fantastic, mediocre massage

be nice to have the spa open a bit later in the evenings

the spa was lovely too

the nail in spa was really expensive and poor quality

how clean it is spa is good and also very close to oit you need

stayed in deluxe room with spa bath

the pool and spa area are a dream

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

pool areas

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

the spa is simply incredible, the massage is simply one of the best in life

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

pool, 3 different restaurants, spa etc

games, gym and the spa - we spent an afternoon in the spa and sauna

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

they always had a smile to spare even when it got hectic

i visited the spa and had a treat which was amazing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the pool, the spa was great

the location, the room, the pool and the spa (i got a massage and it was super)

the spa was absolutely

spa option was super, had a fantastic facial, best yet

loved the roof top pool, which had a great view

only the food at pergola bar was not up to the standard

the downstairs bar area where entertainment is held could do with some refurbishing

the spa was incredible, i got an amazing massage and the thermal suite was divine

really nice spa too and we both enjoyed the massage on offer

spa was fantastic

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

gym very modest

the breakfast was excellent.

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

everything was amazing the breakfast, the room, the view and the staff

a proper adults only hotel

the spa facilities also have an additional charge

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

spa was closed because of covid.

spa closed due to covid

the spa is great and reasonably priced

the spa facilities were on point as were the staff in that area

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

enjoyed the family private spa hour for 60 enjoyed immensely

our bedroom was very clean and spacious

spa dispointing steam and sauna were not in operation and no disabled access

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

entering spa disabled access non existent

thoroughly enjoyed the massage i had in the spa too

excellent service from spanish david in public relations who is a credit to the hotel

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

spa is fantastic. best sun bed policy i have ever witnessed.

issues post renovation which weren t yet complete, some toilets not working and spa not

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

the biggest bonus for me was the room size which was so spacious

with the spa area

spa and staff there were brilliant

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

we also enjoyed the spa and tennis court

spa experience when checking in for our treatments was not user friendly.

the spa was closed due to refurbishment, but nothing to complain about.

great spa facilities with huge variety of treatments

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa is also incredible

loved the pool, spa and bar to watch the sunset

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa was also stunning

facilities and especially the spacious suite and value for money

spa was far, it is outside the hotel

spa is not worth visiting

confusion regarding the spa facilities

spa was closed!

the spa treatments are also incredible and cynthia was amazing

breakfast a bit mad extend breakfast hours on sunday/monday when block 4 closed

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

the gym was not equipped and did not even have a single dumbbell.

great location beautiful views of the sea. close to golf courses staff friendly and helpful

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa area pleasant

i wanted to use the spa but it was closed because of covid restrictions.

spa still closed ( covid ) but offering massages one of the best massages i have had

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

hotel is more older group orientated, i think we were the youngest there beside the families with kids

the spa is overpriced and did not match expectations

spa and pool area and closeness to la caleta.

was surprised that sauna and spa area pools were not included in already high price of the room

hotel staff and spa exceeded our expectations

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

prices for the spa treatments were affordable

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

spacious bedroom, with a comfortable bed and a large bathroom

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

menu was delicous, the views were stunning and all the staff was very nice, was sad ti miss breakfast but i had

wonderful view and amazing building, nothing like other hotels. warm owners, tasty breakfast

breakfast of cereals, nuts, fruit, yoghurt, eggs, meats and pastries was superb

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

everything. the spa and pool are my favourite

we had a relaxing afternoon in the spa and wellness centre

our room was clean & very comfortable & the spa was wonderful

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

big bathroom with spa bathub, excellent water pressure

there is a lovely private spa , for who loves massages

stunning location, beautiful pool and amazing spa (massage therapist was unreal

spa treatments were excellent

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

the spa is lovely and really good massage

the spa was exceptional as were the treatments

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

spa facilities are amazing and the massages are to die

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

villa with spacious rooms and beautiful terrace with private pool

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

excellent service, facilities, equipments and breakfast

a rich breakfast with a wonderful view

beautiful views, room, bathroom, service and gym

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

spa treatments were exceptional

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

the spa area is a bit dated.

the spa was also great and showed a wonderful view of the coast

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

spa area was also decent but could have been opened a bit longer in the evening

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

there is also a relaxation spa with is a great addition

spa use is not included

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

pity we had no time to try the pool it looked great

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the spa treatments were top notch

the gyms weights were too light , no machine for chest work out and the spa is not included

my husband used spa and said it was great

spa - fantastic

we were also given free 1 hour spa vouchers, which we didn't expect

spa complex, delicious food, great attitude

hotel with spa and infinity pool

view, sweets, spa and swimming pool area

only little complaint was about the spa

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

rooms were spacious and beds super comfy

(free private parking

location is absolutely exceptional. great food, lovely breakfast fantastic stuff.

location and great restaurant above the pool at hitos with fabulous views

enjoyed the hotel it was real great for 3 star hotel in terms of location breakfast rooms, it's a specific

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room

reservations for the spa need to be made in advance.

enjoyed the relaxing spa facilities

the spa is great, with a sauna and a jacuzzi

the hotel has an enjoyable spa and a great restaurant

fantastic food & spa facilities which was great after a long day hiking

great place with spa wellness and delicieux restaurant

is an excellent mountain spa hotel with great staff who make it special

spa could open a little later

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful