also, we had some issues upgrading our free to high-speed wifi, and i thought it was not a big deal

confirm pet friendly price called, registered, checked out

beds were very comfy, suites were spacious, well equipped, bathroom nice . breakfast adequate

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

no sponge provided in kitchenette

spa services are very limited and extremely expensive.

everything great the spa could be better

we enjoyed the pool, gym, and in-room dining

clean large room quite modern indoor pool excellent spa

charge for wifi service

complaint was it was still hot in september and their pool and spa were closed

pool was not open as stated on website room was not cleaned thoroughly, even the kids noticed.

used bar of soap left in shower from previous guest

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

there were other ammenities like the gym room that i didn't take advantage of, but a brother of mine did and

no pool or spa anymore.

spa was not hot - it was less warm than the pool

location was great for visiting and rooms nice. gym was awesome

room was spotless enjoyed bar area

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

room service actually surly and aggressive

there was a used bar of soap in the shower when we checked in

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

perfect place for family! the little kids loved it, so did our parents.

wifi on lower levels

kids didn't want to leave

the gym was great and spacious

there was no room service due to the kitchen not yet reopened

it was clean, the bed was comfortable, plenty of parking available, and the staff was great

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

dirty -room smelled like smoke {we bought air freshener to plug in} -wallpaper was peeling -daily room service

coming in the room even though i asked no room service

the cavernous welcoming lobby, plenty of free parking

the l2 ev charger on the non handicap spot is broken.

also disappointed the ev chargers were not working

little tired. water bottle machine broken in gym.

the breakfastand the bar tender the night i che ked in was very good..nothing

great location for shows at cap theatre. decent bar food.

the spa is great too

the spa staff was also

the massages at the spa were heavenly

spa is nice but the massages were mediocre

my spa appointment got mixed up but it was sorted out.

a lot of free meals, gym, free drinks and night life and attentive staff

room was spacious and clean and onsite parking felt safe

free tasty breakfast, free parking. spacious, clean, nice

they could convert some of the parking spaces

loved the restaurant food though, so good and filling and offers room service

room service not being available.

and the room service was good also, the room was clean including the bathroom

did not know there're spa services available??

room service was really good

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

arrived and wanted dinner but were told there was a party and we'd have to order room service

wi-fi needs an upgrade and the swimming pool is only open on weekends which it s kind of a bummer considering

surprised at the size of the accommodation, full kitchen, large bath.

that they offer gluten free breakfast since i have celiac :) the bread is amazing wish i knew what the bread

i told the desk but a while later i came back down, those kids were still there with no adult supervision

due to covid restrictions the breakfast could have had more of a variety choices.

there was only one person working the kitchen and he was trying his best

very comfortable bed and bathroom was spa like

spa and workout facilities

i cannot wait for my spa appointment this afternoon

spa was fabulous

the spa was booked all day for the facials and massages

i didn't like that we didn't have the funds to utilize their spa experience

also the spa is closed on sunday and monday

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

we also enjoyed the indoor pool with the kids

over 100.00 dollars worth of room service left in the hallway by the cleaning lady. ..

parking the car was difficult

comfortable accommodations. great fitness facilities.

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

long walk from parking lot to hotel.

parking is a little far from entrance

there was not a bathroom spa as it was advertised at the time that the reservation was made

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the

i got the king spa room

it would be nice to update the bathroom and spa

of spa room reservation is a bit pricey for my liking

the pool was heated and the sauna was great

clean. incredible breakfast and customer service from the fritz desk to all workers.,

great breakfast. handsome libby and bar in historic downtown.

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

the gym had no water or towels

just the rep broken things couldn t use what was described as description meaning hot tub or spa tub which

we had a full kitchen, dining room, living room and a killer view

i like everything room, bathroom, clean, and kitchen very very nice excellent coming here.

and extremely helpful, and i appreciated the little extras like the kitchen area and free parking

laundry cards were not during our stay --> we left the third day

there was even a spa and a transport agency within hotel premises

very accommodating professional staff! the room was great especially the spa like shower!

spa too expensive

the restaurant for breakfast, definitely the spa & the pool.

agora spa was sensational

my love the pool area.

the parking lot curbs and sidewalks need fixing and could trip up older travelers

pool

very friendly especially guy in bar on monday 16th jan

parking accommodations was a nightmare

room was very clean and spacious

the front of the building and the lobby was pretty. they gave us early check in

wifi is not good: some rooms get a better signal than others

a little far away from my grand-kids , but worth the drive t the north shore

of $50 was added to the price of the room that was not mentioned on your website when you bring a pet

room was very spacious, clean & comfortable

person a room up from me was never going to sleep always up and i couldn t sleep and the bath spa was a little

spa bath was really amazing everything was clean the bed was very comfortable first time i have

spa tub

the restaurant & bar & spa tub

we went for the spa tub

couldn t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

room and room amenities were great. breakfast was a disappointment.

rooms were fine and wifi good

not recommended for anyone with a pet because there are several dogs that run around loose and are aggressive

very comfy bed, loved the fireplace and terrace

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down