very accommodating professional staff! the room was great especially the spa like shower!

agora spa was sensational

the restaurant for breakfast, definitely the spa & the pool.

spa too expensive

there was even a spa and a transport agency within hotel premises

just the rep broken things couldn t use what was described as description meaning hot tub or spa tub which

breakfast was good

the food need more breakfast things to choose from like waffles

it was an extra large room with a fully equipped kitchen (one suggestion include a basic toaster) but other

we had occasion to use the laundry - it was complicated and expensive

outdated tv, no bar restaurant, gym could use some sprucing up

affordable, great breakfast in a clean and comfortable seating area

beds, nice bathroom with all necessities, great affordable parking, really nice, clean, warm pool

i was the only other guest i saw at the hotel that i *saw* and i move around a lot (use the gym, pool, go

clean. incredible breakfast and customer service from the fritz desk to all workers.,

person a room up from me was never going to sleep always up and i couldn t sleep and the bath spa was a little

spa tub was nice

spa tub

spa bath was really amazing everything was clean the bed was very comfortable first time i have

room was very spacious, clean & comfortable

also the spa is closed on sunday and monday

i didn't like that we didn't have the funds to utilize their spa experience

the wifi didn't work in my room, the ada shower had no way for the floor not to get soaked.

the tv is huge and high quality. food from room service was amazing! we truly enjoyed our stay!

wifi works well even for streaming

the hotel, the room, the food, the staff, the spa and the pool

very comfortable bed and bathroom was spa like

spa was fabulous

the spa was booked all day for the facials and massages

location, cleanliness, staff rooms, spa restaurant little coffe shop

wasn t able to get a spa appointment

natalie at the spa was sweeter than sugar and the body scrub perfect

the spa is great too

the spa was excellent as was the restaurant l escale

my spa appointment got mixed up but it was sorted out.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

cleanliness, room service and location.

the omelet was made to perfection, i mostly used the room service, and it was very good.

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

the front line staff was very personal. we had kids running up and down the hall.

we arrived around 1am and we were upgraded to a beautiful suite with a late check out

the bar was open. the room was clean.

great location parking free awesome accommodation. there are 2 restaurants inside.

loved the pool and the fact that towels and sunscreen were provided

it's a pity that there is no massage service (spa center)

we enjoyed both the bar and restaurant

good location. wifi was fast. breakfast is good. staff is very friendly.

ben behind the bar is a great barkeeper

the room was amazing loved the gym

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

great location for shows at cap theatre. decent bar food.

nice gym

no bar or restaurant, very limited breakfast available.

complaint was it was still hot in september and their pool and spa were closed

the pool was nice

food is available from the bar on site, but they close relatively early if you want to have dinner later

work computer had difficulty connecting to the free wifi, but that could be a personal issue with my company's

the price i paid, i expected way less then what i got, the room from the kitchen to the closet was beautiful

everything great the spa could be better

spa services are very limited and extremely expensive.

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

great location and pool was awesome!

great suite, fantastic wifi and sumptuous breakfast!

confirm pet friendly price called, registered, checked out

parking is extra. no vegetables in breakfast. everything else was great.

there was a laundry in the building

spacious in living and bedroom and breakfast was excellent

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down

very comfy bed, loved the fireplace and terrace

room was very clean and spacious

nice breakfast included

lot of teenage kids running around the property with no supervision

the bar is fun and has games which isn't totally a selling point

breakfast buffet was great, the property is a beautiful old mansion.

they stored the baby s milk and yogurt in their big kitchen frig

would have liked a yogurt or fruit option for breakfast as well as a toaster for the bagels

i paid a $100 bucks for the room they could have included the breakfast in the fare.

diana at the lobby bar is a total asset to this inn

breakfast was pricey when you added in juice and coffee

the spa at the other location was a full experience but this was just a simple massage and it was very

couldn t get appointment for spa treatment.

we didn't have time for the spa aspect but would look for it the next time

breakfast is perfect, the bed was comfortable

parking regulations were a little vague on the street.

the basement gym is large but there were no free weights, just an old universal machine that did not work

was a bag of trash in our hallway and room service dishes

free breakfast and free parking, free wifi

and he also was looking out for my car in the parking lot to make sure that nothing was happening to it, which

noisy room i was next to laundry room place needs a total renovation

did not know there're spa services available??

the on-site bar was open late, which is great for late arrivals

the location of the hotel is great. room service staff was awesome.

the pic of the pool shown is not what the pool looks like at all

breakfast was not an option. at least free breakfast was not offered.

near the train to the city, the arrangement of the rooms daily, very spacious rooms, a small kitchenette in the

ordered room service and took a while to get food

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

room service did not restock towels or coffee items after use!