room service not being available.

and the room service was good also, the room was clean including the bathroom

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead

fully functioning kitchen in our suite

location, breakfast, comfortable.

that they offer gluten free breakfast since i have celiac :) the bread is amazing wish i knew what the bread

the studio rooms with full stocked kitchen, ie: plates, silverware, pots and pans.

outdoor pool was a huge plus!

great breakfast,beds,pools and beautiful grounds and very pet friendly

such a beautiful property. we were so impressed with the amenities (pool and gym).

grounds are beautiful and evening fireplace was a great place to congregate with our friends

we walked over to the bar/restaurant and enjoyed a game of pool in the adult game room

the gym and pool stocked with towels

the bar staff was amazing along with the food and drinks

balcony, large tv, safe, good room service.

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

hotel was close to the gmc bridge for a walk and the gym.

elevator was grimy and slow, the bar needs a bit of music

the bar is cozy and the bartender is wonderful

wedding took up the whole lobby and entire to the pool area

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming

the parking, the beds, the location

wifi service issues. interval connection during time of stay.

we loved the area and also free parking

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

the food room was very small, for such a large size hotel there was only a small bar eating area

a lot of free meals, gym, free drinks and night life and attentive staff

no pool or spa anymore.

spa was not hot - it was less warm than the pool

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

parking lot got very full

late check out wasn't problematic-free parking

breakfast was not great but everything else was really good

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

breakfast was sufficient

amazing, the room was very large, having the kitchen was a great bonus.

my room was spacious, i liked the kitchenette and living was separated.

spa services are very limited and extremely expensive.

everything great the spa could be better

we enjoyed the pool, gym, and in-room dining

great location and pool was awesome!

the swimming pool and gym were a great addition.

we went for the spa tub

couldn t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

a continental breakfast and fresh coffee the bathroom needs a little work, the coffee in the office is

a little wider variety for breakfast...maybe bagels or english muffins instead of 3 breads...

not recommended for anyone with a pet because there are several dogs that run around loose and are aggressive

friendly staff, ease of check in/check out, clean room and great breakfast

there could ve been more parking

easy checkin, clean room and gym.

the indoor heated pool should be any time, not close at 10pm.

plenty of parking with access to many malls

free parking

parking

it was a nice place to stay, and breakfast was delicious. will definitely stay there again.

it did not feel safe and comfortable for family with young kids

wish they offered plant based or vegetarian options for breakfast

did not know there're spa services available??

possibly offer a set time and option for complimentary breakfast

online it states the pool was closed but when we arrived it was actually open.

the pool was very small and the hours of operation were too short.

breakfast was good!

complaint was it was still hot in september and their pool and spa were closed

clean friendly staff. pet friendly

the outdoor pool wasn?t open yet.

there were groups of kids running through the halls till late too

that the room was so clean and nice all the way down to the furniture and the outside with the pool and grill

there was not a bathroom spa as it was advertised at the time that the reservation was made

spa tube not working

loved the spa tub in the room free breakfast was great

it would be nice to update the bathroom and spa

of spa room reservation is a bit pricey for my liking

spa hours.

the breakfast accommodations are also excellent, the hotel was very clean, and i felt safe

the fact that there were eateries available on the lower level of the hotel since there was no room service

bed so comfortable. glen bar excellent service and food

awesome gym , with full amenity

and comfortable room, spacious room, enough parking space, located near malls and eating places

parking is a major problem

breakfast changed daily, and the parking was ample

gym had no weights only cardio

wish the pool was open for the kids to use ud83dude15

long walk from parking lot to hotel.

parking the car was difficult

parking is a little far from entrance

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

comfortable accommodations. great fitness facilities.

spa tub in room

the rates, our spa room, free breakfast, late checkout

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen

the king and spa bath highly reccomend it. my wife loved it.

hotel spa tub rooms seperate shower are amazing no other hotel has anything like this for the

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

the omelet was made to perfection, i mostly used the room service, and it was very good.

the workers in the bar area and pool.

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

room service actually surly and aggressive