there is a parking in front of the house, and areas in the garden to sit and chill

location, super kitchen, nice and friendly hosts

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

some facilities for kids

was reasonably clean and room service satisfactory

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the spa was disappointing as the water was cool and the saunas were only male or female

the location of their spa is rather strange - one has to go outside to reach it

spa was nice but really just sauna and changing facilities basic and very small

wifi did not work anywhere except lobby, which is preposterous

no lunch time food available at pool bar for guests not staying on an all inclusive basis ..

breakfast, pool, staff...

pool basic but kids enjoyed

room with 3 beds are friendly for family with kids

the breakfast was fantastic, the dinner was great

helpful attitude of the staff when we checked in, for parking our car

their wifi was unsatisfactory. no connection in our room and not good in the central area.

very nice staff. the location is great and the breakfast has all you need.

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

wifi was unreliable in the room. it worked properly in the public areas only.

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

enjoyed the relaxing spa facilities

reservations for the spa need to be made in advance.

the hotel has an enjoyable spa and a great restaurant

the spa was fantastic

the spa is great, with a sauna and a jacuzzi

the spa is just wonderful, the outdoor pool is lovely and warm

the spa was excellent value and facilities especially the couples private package.

various places like pool bars and spa and other things to hang out and try

spa & pool are fabulous, water in pool is warm

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

great spa food catered well for vegetarians staff were really nice good breakfasts

great place with spa wellness and delicieux restaurant

spa could open a little later

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

if you have kids, there is a public kinder park right in front of the hotel

00 can't use balcony on night room basic no entertainment nowt for kids

breakfast included in the price was exceptional

its only a small village but it has a good vibe and the kids will love the

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there is also a relaxation spa with is a great addition

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

spa use is not included

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with

parking is very convenient

we travelled with our grandchildren and spent most of our stay around the kids pool which was perfect for us

parking and breakfast buffet

free parking is provided and good-quality wifi is in the room

reviews, but i must say the hotel was very nice, modern and in excellent location with on-site parking

breakfast was included and was plenty of options

wifi in the room is terrible

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm,

size of the beds and choice at breakfast

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

breakfast service atmosphere spa gardens

great spa facilities for relaxing and quieter swimming pool by the spa

the staff are really great..the spa facilities were excellent.

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

everything was great ! people make this place amazing. the garden and spa make it unique.

spa is broken

staff. facilities. activities for the kids.

tennis, mini golf and gym room are given, and are in full use all day practically

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

pools are very nice with palm trees and exotic plants around

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

the staff are the best so friendly and helpful. the breakfast was lovely so much variety

wifi did not work at all during our stay

the hotel garden was beautiful and fascinating, pool area tidy and cozy, and the food at breakfast as well as

the wifi was also really bad, but luckily the 4g was fine

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

- fast wifi

large part of the spa didn't working due to water problems and the lady there spoke just spanish

we also had a relaxing massage at the spa by eric which was great

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

spa and the gym should slightly improve, just because it looks a bit outdated

spa could be better but we still had a nice time there

also the entertainment guy did a great job, my kids loved the kids disco in the evening

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the

15 mins away from beach or the area with main bars and restaurants

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

stayed for one night and loved it ,the room was probably newly refurbished and breakfast was served buffet style

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

spa is lush, as is the food (and unlimited sparking wine at breakfast

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

we paid the 15 each for the spa, and pretty much had it to ourselves

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

immaculate comfortable pool areas

the views are fantastic and the pools, pool area and grounds are spectacular

delicious breakfast and dinner

breakfast was very good with plenty of choice

lovely breakfast with huge choice of hot and cold food

i liked the person at the bar but i never got his name

the location, cleanliness and the breakfast

there are snacks around the pool too in the day

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking

the food for breakfast and dinner was delicious, vibrant, fresh and interesting

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

our terrace, heated pool with a nice area to relax and enjoy the sun, also rarely seen such a big gym in a hotel

loved the spa and the fact it was included in my room price

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

spa was nothing special in our opinion, just inside pool with a few showers

the spa was

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

sauna not working and a spa area would have enhanced the hotel

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

but when i wanted to book one at reception i was told they don t have that, but i can use the gym instead

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

-spa isn t included in the price you have to pay extra to use the indoor pool

could only access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

additional amenities such as spa and parking were very over

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

am not satisfied with the opening hours of the gym&spa

breakfast lots of choice and very fresh and hot

the breakfast was amazing, it had everything and all of it was very fresh and tasty

it was also a quiet hotel with friendly staff + free wifi

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner),

the pool is rather large for real swimming

there is a spa and even a ping pong table

the gym was great to work off those calories

clean as a whistle and breakfast was excellent

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

small spa in the hotel was a nice extra: they always have some offers for massages

the hotel has a spa and two rooftop pools

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

beautiful room, great food and the spa was fabulous

the gym and the spa are completely underground so the air is a bit claustrophobic.

the spa is also absolutely worth it and a great place to relax

rooms very spacious and clean

everything was simply great, the spa was a great treat on the stormy days.

size room with sea view, large hydro spa bath in room

wifi no parking neither of this was a problem and we were directed to a free car park nearby

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with

the breakfast buffet has everything you can ask for

the view was amazing, the breakfast was very nice and it had many options.

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

who likes massages, i can recommend the aroma spa nearby

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

room service

no bar open on premises but value for money breakfast was lovely

well equipped gym, massive reception area

very comfortable, great location, breakfast and dinner available for a good price

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

great breakfast, pool and spa pool

sauna and spa were both good and enjoyable

spa & jacuzzi at no extra cost

sauna and spa area

the large bar with palms, like a traditional patio, is elegant and

the only minus is the wifi, only in the lobby, the rest was great

also the breakfast was very nice and tastat

wifi wasn't working at our room at all

the wifi was a bit iffy

also, the room service wasn't perfect

the bed is very comfortable and the kitchen is very well equipped

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

but in the living room and kitchen it is fast and reliable

the cabin was large and cozy, with a nice kitchen and good wifi

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

we love kids club

pool and cliffside views were awesome

we love kids club

my kids never wanted to leave the pool

pool heated, but the water was still chilli (especially for the kids).

central good breakfast lovely staff great barricados

only real problem was the lack of decent wifi

had a big room with huge bed and two balconies with nice view to the pool

wifi was working only partially

very nice and helpful staff, nice pool and spacious rooms

the spa is in another building so you need to cross a small road to reach it

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

the spa area is a bit dated.

the spa was also great and showed a wonderful view of the coast

it also have a spa which unfortunately we did not have time to enjoy

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i

staff at the spa were fantastic and the massages were great

spa, 10 each just for privacy, for an overheated pool, and spa treatments that they hurt more

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

unfortunately the wellness/spa service was poor

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa bath is nice

spa staff never actually seemed to be there so nobody to talk to about services etc

to use for services was not well utilised, in some cases i had to follow up requests such as room service

the spa was not available during our stay, which was a bit disappointing

there was no spa and there was no info about it on the website

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

great breakfast

hotel is small but with large rooms, invidual verandas, a lovely large pool area and extremely friendly and

the location is quite windy the spa was not open due to staff shortages

our room was clean & very comfortable & the spa was wonderful

the spa and sauna was not well maintained and could be much better if it was cleaned

had a massage in spa with denise it was exceptional

big bathroom with spa bathub, excellent water pressure

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

bedrooms were spacious and clean

confusion regarding the spa facilities

spa was far, it is outside the hotel

facilities and especially the spacious suite and value for money

the spa treatments are also incredible and cynthia was amazing

wifi sucks

golf plaza bus stop

they offer you tastes horrible sometimes the quality of food was poor (packaged meat and stuff) wifi connection

good breakfast, great choice of swimming pools.

hillside i'd live there ;) ) it's placed right in the middle of vacation homes, other hotels and golf courses

the kitchen was not well equiped

i liked that there was little kids pool for small children and that all of the rooms on the ground floor

also wish they had made use of the bar on the top floor

i like that they bring your drink to you when ordering at the pool bar -quiet

we had massages in the spa and that were great and the pool bar was also quite nice

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

big swimming pool family friendly great for the kids to play and have fun every one can bring pool toys in to

view, fully equipped kitchen, parking on site, swimming pool heated, big & nice, very nice mini golf included

room spacious and silent, equipped with all you need

we had free access to the spa which included sauna, jacuzzi and gym

spa with whirlpool and sauna

a kilometre walk into town centre. spa area towels not always there

facilities the location the spa and jacuzzi and sauna and the staff

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

additional charge to use the spa facilities

the room is spacious with cooking facilities if you wish to cook