the spa was excellent value and facilities especially the couples private package.

various places like pool bars and spa and other things to hang out and try

the spa was limited due to covid

the spa is just wonderful, the outdoor pool is lovely and warm

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

slow wifi

bar always closes at 9

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

wifi is not good, kind of on and off again

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

few minutes drive away from the south airport, in between small fish villages and offers free parking (therefore

late check out for reasonable price (15 eur), perfect option if you have an evening flight

free parking is provided and good-quality wifi is in the room

wish they would cut out the copyright free background music around the pool, it will send you crazy after a

spa, 10 each just for privacy, for an overheated pool, and spa treatments that they hurt more

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i

i had to critique a little i found the spa to be noisey

spa staff never actually seemed to be there so nobody to talk to about services etc

spa bath is nice

unfortunately the wellness/spa service was poor

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

room service and poolside service could improve

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

big bathroom with spa bathub, excellent water pressure

the location is quite windy the spa was not open due to staff shortages

the spa and sauna was not well maintained and could be much better if it was cleaned

had a massage in spa with denise it was exceptional

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

spa use is not included

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

best breakfast we ever had in our entire life

spa was far, it is outside the hotel

spa was closed!

confusion regarding the spa facilities

bedrooms were spacious and clean

spa is not worth visiting

the spa treatments are also incredible and cynthia was amazing

staff friendly and early check in which was great

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

in the evenings, there was a mini disco for kids followed by different shows for adults very entertaining

under the new management some of the outdoor amenities such as the petanq courts, darts and mini-golf had

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

were really impressed with amarilla golf residents the staff are really lovely and helpful and are always there

all perfect for us as we played golf. breakfast excellent.

the christmas dinner was not kids and vegetarian friendly

my teenage son also made good use of the gym

the spa was fantastic

the hotel has an enjoyable spa and a great restaurant

fantastic food & spa facilities which was great after a long day hiking

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

enjoyed the relaxing spa facilities

the spa area is a bit dated.

spa area was also decent but could have been opened a bit longer in the evening

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

room was comfortable, spa was relaxing and breakfast was lovely

nice spa pool

is an excellent mountain spa hotel with great staff who make it special

spa could open a little later

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

beautiful and calm place, relaxing spa area, very friendly staff

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

the breakfast and dinner were great as well

nice rural location, with nice views and a pool

view from upper hills , enjoyable property with swimming pool and sauna nice meal for diner at a convenient

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

pool is beautiful

the adults-only pool area was quiet and relaxing, exactly what we were looking for

when the staff brought round a late morning drink of fresh blended juice, drinks from the pool bar to purchase

we had massages in the spa and that were great and the pool bar was also quite nice

cold pool

pool was heated

pool area was amazing and the sauna and gym was a big bonus

the staff was amazing and the activities for kids and adults were well organised nd the girls have been amazing

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

the spa is lovely and again, the staff are great

food, plants (inside and around the hotel), spa and location.

booked this hotel as i wanted a solo spa break/some peace and quiet

2 lovely swimming pools and a spa pool

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

good games room and spa treatments

gym/spa didn't open until 10am and closed for lunch

first, the spa is extremely small

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

gym and spa hours should be longer

spa is bad

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

pool and bar area lovely and chilled out

the small spa area/jacuzzi didn't appear to be open

fresh ( the poached eggs were perfect every time) although we didnt use them, the pool area and gym were good

perhaps, the one only thing that would have been nice, was if the pool area was opened for a little later than

breakfast buffet was also very good choice if hot and cold food

an ice machine in hotel a place or bar to buy a soft drink if needed room service if needed.

kids spa for nails and massage

the spa was lovely and claudia was excellent

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

spa and the food

only the gym was free , for the steam and any spa service you need to pay > 15 euros

i enjoyed the spa and the 2 pools outside.

staff where friendly especially at the spa we had an amazing couples massage

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

friendly staff - spotless property with nice pool breakfast bar - highly recommend

we liked the heated pool, the bar (reasonable prices), comfortable beds, big terrace, kitchen is well equipped

pool area was lovely sun all day until early evening

airport and many others) very nice staff; ready to help and advise quite big room with equiped kitchen corner

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

the breakfast amazed us, it has everything you want and more

hotel is well kept pool lovely and clean very friendly !

young solo travellers - seems to cater almost exclusively to elderly couples and families with kids

ready to support, personal in the restaurant is extremely kind, room was clean, and food for breakfast and dinner

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

a regular user of gyms i found that the gym equipment was very old and dangerous

s not the hotel s fault but there are coach parking bays just yards from the sunloungers -albeit separated

the pool area on the roof had amazing views, plenty of sunbeds but unfortunately no bar or snacks

no bar by the pool

the wifi signal in my room was a pain.

bar or entertainment

no bar by the pool

the spa was excellent and so were the meals

the spa on the last floor is also good value for money, considering the alternative is to have a

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

new comfy sunbeds were great right next to the spa pool

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

the spa was too expensive and i did not know prior too booking the facility

spacious room, good breakfast. excellent spa and a great location.

pool area great, spa fantastic, mediocre massage

it has a massive swimming pool and very good spa facilities

no spa in the hotel

the spa is located in a neighboring hotel with a direct access and requires an extra fee

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

loved the rooms overlooking the pool and sea - sun shone on the balcony all day

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

if the spa area was bigger

the spa is dated . some of the guests were chav.

spa treatment was class

the spa (very small, in the close by hotel) wasn't free as i thought

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

s a different choice to cater for your needs, food is available from 7am - 9pm, whether it s breakfast,

food was lovely, bar had all named spirits

there was also a small kids pool and that would be my only concern - other than that there was nothing that

pool, dinner breakfast

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

waiting time for check in and out and the spa was not included in the price.

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

spa and gym

heated jacuzzi pool was great, gym and spa also good

really friendly staff. great facilities including the spa area

everything was excellent slight disappointment that the spa was closed during our stay

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

could no t access wifi from our room

kids club was good. location was very good.

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

at the check-in location breakfast gym cleanness of the room comfy mattress and pillows great view from the

gym was okay, but a few of the cardio machines have seen better days

the spa was lovely too

the pool and spa area are a dream

with the all inclusive package the mini bar and the spa was free of charge

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

how clean it is spa is good and also very close to oit you need

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

spa was nice but really just sauna and changing facilities basic and very small

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

very clean , comfortable hotel with swimming pool , gym etc

we loved the area, very nice to stay there with kids.

wifi wasn't working properly

definitely the best breakfast i've ever had at a hotel ever, strong statement but true

perfect facilities for families, great location and the breakfast buffet is amazing

returned from a wonderful week stay with family and two kids

the spa is simply incredible, the massage is simply one of the best in life

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

spa experience could be much better

the spa experience was also great

spa was great, entertainment was really good.

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

our club room (with spa upgrade) was fabulous

spa time! till 1800!

the spa was wonderful

the food choice was very good. the rooms are huge. the spa was excellent

lack of information provided on check in about facilities and when asked at spa reception

indoor thermal spa was fantastic, we used it during a rain shower

however, there is a new spa being constructed and so i would request a quiet room if possible

the spa booking was hit and miss. we couldn t get clear info on the treatments.

i liked the location, the new spa and breakfast.

would be good to have more seafood and to have good spa service would be the best.

spa is enjoyable and the food is good

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the spa was out of this world

poor communication between spa and the front desk

the wifi didn't work in our room, my wife said the massage at the onsite spa was

as in hotel kids are considered up to 12 year old

a pet hate for all spanish resorts if you want a double room you in ireland or england get a double

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

facilities and very good buffet breakfast

the spa the location

the spa is excellent

spa looked amazing

staff, deluxe lounge, food, everything. the spa was lovely too

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the location, the room, the pool and the spa (i got a massage and it was super)

the food and drinks were amazing; the spa services made you feel heavenly

very nice spa for massage and facials etc which was a surprise

i used the spa once for a happymum massage and it was very relaxing

the spa was absolutely

spa option was super, had a fantastic facial, best yet

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so

the downstairs bar area where entertainment is held could do with some refurbishing

we thought the choice of food at the poolside bar very good and prices very reasonable

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

good location. very clean room and bathroom. breakfast was good. wifi was very good.

my kids enjoyed a lot

spa and massages

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

rooms were very spacious with balcony with street and sea view

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

wifi connection poor, no air con in the

location, swimming pool & good vibe of the place

the roof top bar and pool was a bonus attraction too

just a wire fence we laughed we were like animals in a zoo directly outside room was a pool table kids playing

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

spa was closed

spa is fantastic. best sun bed policy i have ever witnessed.

naturist pool, no spa included in room price

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

fantastic, a select few around the pool, no noisy music or building works or children

room service menu was poor the main restaurant was only open a few days per week

we don't usually do all inclusive but did as the spa was not open and it was very good

spa was closed because of covid.

the spa facilities also have an additional charge

to circumstances beyond their control the spa was shut

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

our bedroom was very clean and spacious

enjoyed the family private spa hour for 60 enjoyed immensely

the spa is great and reasonably priced

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

could improve spa (very small)

the pool and the spa was great. the views from the property were amazing

the spa was amazing and very reasonably priced- we had three treatments each

pool beds were surprisingly comfy, and spa treatments were

spa and persian restaurant

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

entering spa disabled access non existent

thoroughly enjoyed the massage i had in the spa too

had the gold level room with a spa wirlpool in the huge patio

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatment was amazing

helpful friendly staff, great facilities spa gym

spa treatments very expensive

didn't use the spa or any of the other facilities

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

spa and staff there were brilliant

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

the spa was also stunning

the spa is also incredible

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

we also enjoyed the spa a lot

spa experience when checking in for our treatments was not user friendly.

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

the indoor pool and spa was closed and that was the main reason for booking that hotel.

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

the spa was closed on a sunday

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

a little more for kids to do maybe would be good

in the spa people using sauna etc naked

the spa is overpriced and did not match expectations

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

the spa was closed

spa and pool area and closeness to la caleta.

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

spacious bedroom, with a comfortable bed and a large bathroom

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

spa treatments were exceptional

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

cute spa facilities that were available after reservation

spa was really amazing and clean

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

rest and relaxation was spoilt by very small children (toddlers) screaming and shouting in the pool

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding

breakfast was delicious

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the lady at the spa was lovely and extremely helpful and accommodating

villa with spacious rooms and beautiful terrace with private pool

spa facilities are amazing and the massages are to die

we book a massage through the app and when we got to the spa they said they had no record of it

we had a relaxing afternoon in the spa and wellness centre

i also wish that someone would have told me in advance the spa was closed and maresia too

the trash bins are hard to find and not enough in the spacious room like this one

everything. the spa and pool are my favourite

really lovely staff, pools , spa and treatments were very high quality.

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

spa treatments were excellent

the spa was exceptional as were the treatments

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

only thing is there s no spa specifically in the hotel.

kids club and swimming pool

kids loved the entertainment and claudia & gary were so good getting them involved

only beer available after 11 o'clock in the snack bar at the square

there is the gym and spa facilities

my husband used spa and said it was great

the gyms weights were too light , no machine for chest work out and the spa is not included

the spa treatments were top notch

the general information was that the use of the spa facilities was included in the prestige rooms but this is

room was spacious and stylish with great views

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

only little complaint was about the spa

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome