spa is not worth visiting

spa was closed!

facilities and especially the spacious suite and value for money

bedrooms were spacious and clean

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

the spa treatments are also incredible and cynthia was amazing

in the evenings, there was a mini disco for kids followed by different shows for adults — very entertaining

however, the breakfast was great, with a selection of eggs, cakes, bread, and more to keep us satisfied

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

clean, nice big rooms, beds for the kids were good size

apartment with separate ac in the bedroom and living room, a big balcony and a well-equipped kitchen

the christmas dinner was not kids and vegetarian friendly

the pool area is quite small, but not crowded, well laid out, there is a pool bar for lunch and drinks

would suggest that they provide a service to bring you to amarillo golf club

with a great range of amenities and we loved all that we could make use of a fully kitted out kitchen

staff at the spa were fantastic and the massages were great

too without full menu only pizzas are served for lunch , but it isn t mentioned any where also spa is very

spa was not available many activities were not available the beds were on wheels(like the hospital

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i

the spa and sauna was not well maintained and could be much better if it was cleaned

had a massage in spa with denise it was exceptional

the location is quite windy the spa was not open due to staff shortages

big bathroom with spa bathub, excellent water pressure

our room was clean & very comfortable & the spa was wonderful

spa staff never actually seemed to be there so nobody to talk to about services etc

spa bath is nice

unfortunately the wellness/spa service was poor

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

great on site gym good location place looks great

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

there is also a relaxation spa with is a great addition

lovely hotel with open air pool and beautiful gardens, really good breakfasts

late check out for reasonable price (15 eur), perfect option if you have an evening flight

stuff was helpfull, they have private parking

wifi in the room and pool area strong and good enough for calls, streaming und all the other stuff

enjoyed the hotel it was real great for 3 star hotel in terms of location breakfast rooms, it's a specific

parking and breakfast buffet

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

there's a mexican/cocktail bar, the bar staff will make you any cocktail you want

breakfast was good, varied and enjoyable

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

its only a small village but it has a good vibe and the kids will love the

the spa was limited due to covid

spa & pool are fabulous, water in pool is warm

various places like pool bars and spa and other things to hang out and try

the spa is just wonderful, the outdoor pool is lovely and warm

the spa was excellent value and facilities especially the couples private package.

the spa is lovely and again, the staff are great

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

had a lot of facilities, shops, swimming pools, bars, spa and others

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

spa services and staff were exceptional

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

wifi was incredibly strong and stable the entire time, even during the brief thunderstorm

if i must, i suppose it would have to be the lack of a kitchen towel in the kitchenette area

the pool area is serene, and guests may find themselves treated to a complimentary fruit mock-tail

we had massages in the spa and that were great and the pool bar was also quite nice

mini golf, playground, and many games for kids

well equipped, multilevel room with pool level access

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

pool area was amazing and the sauna and gym was a big bonus

food, plants (inside and around the hotel), spa and location.

spa was lovely

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

booked this hotel as i wanted a solo spa break/some peace and quiet

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

spa area was not something to write home about

fun little crazy golf at the front of the hotel which also made easy access to the paseo where there were avoid

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

spa and we could have more towels available.

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

the small spa area/jacuzzi didn't appear to be open

fresh cooked breakfast, great. staff very good.

the time the pool closed & there was no bar.

excellent breakfast all cooked options included

the pool which is on the roof with the bar and sun bathing area is so beautiful and peaceful

first, the spa is extremely small

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

gym/spa didn't open until 10am and closed for lunch

gym and spa hours should be longer

we specially enjoyed the spa and the billiards room

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

wifi was a nightmare, it didn t work in our room

pool to be warmer

the parking available, the quiet

the spa is in another building so you need to cross a small road to reach it

room was comfortable, spa was relaxing and breakfast was lovely

it also have a spa which unfortunately we did not have time to enjoy

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

nice spa pool

kids spa for nails and massage

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

the spa was lovely and claudia was excellent

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

hotel was lovely and clean, pool was nice and warm and spa was amazing.

only the gym was free , for the steam and any spa service you need to pay > 15 euros

staff where friendly especially at the spa we had an amazing couples massage

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

spa and the food

friendly staff - spotless property with nice pool breakfast bar - highly recommend

choice of 2 pools was great for the kids section & the adults section

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

the room is large and clean, and you can see the pool in the room balcony

brilliant pool area and lovely apartments

was lovely and clean and quiet, but wasn t adults only.

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

the wifi signal in my room was a pain.

wifi in the room is not free and needs to be

8 a day for wifi is overly expensive

the spa (very small, in the close by hotel) wasn't free as i thought

plus their day spa is heaven

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

if the spa area was bigger

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

breakfast , pool, staff

wouldn’t say there is much for kids

hotel room cleaned every day great food good wifi great game competitions (water polo,mini golf, ping pong)

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

beds, clean, nice pool outside the hotel, parking available inside the complex (they have outside parking and

spa pool jets excellent for joints

waiting time for check in and out and the spa was not included in the price.

staff were exceptionally friendly, let us use the towels and spa showers after check out

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the room was beautiful, i loved the spa and the pool

the spa on the last floor is also good value for money, considering the alternative is to have a

new comfy sunbeds were great right next to the spa pool

no spa facilities e.g. steam room etc

the spa was excellent and so were the meals

hotel with great roof top bar and infinity pools with the spa treatment centre

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

beech, the staff was very friendly, the entertainment was wicked you get plenty sun around the pool, the pool

beds could be a little softer. gym could be a little better equipped.

heated jacuzzi pool was great, gym and spa also good

the spa and the cocktails at the pool bar

the spa and pool area were brilliant

spa and gym

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

be nice to have the spa open a bit later in the evenings

the spa was too expensive and i did not know prior too booking the facility

pool area great, spa fantastic, mediocre massage

the wifi was not great and kept cutting us off

returned from a wonderful week stay with family and two kids

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely

pool area was always neat and tidy and lots of interment

pool was lovely, life guards were really helpful when trying to get sun beds for 11 of us in a

it doesnt have spa and neither heated swimming pool during the winter

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

spa and rest of pools to be open especially when hot outside

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities

staff, kids clubs, adults activities, bars and swimming pools

lack of information provided on check in about facilities and when asked at spa reception

the spa was wonderful

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

our club room (with spa upgrade) was fabulous

especially the spa and rooftop terrace

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

the spa the location

spa looked amazing

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

staff, deluxe lounge, food, everything. the spa was lovely too

how clean it is spa is good and also very close to oit you need

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

stayed in deluxe room with spa bath

one back and upgrade my room staff very helpful and spa was

the pool and spa area are a dream

borderline hostility from spa receptionist

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

spa and massages

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

s was almost perfect except quality of spa services

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

nice pool areas

gym very old and broken

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

it s hard to come up with anything, but if being picky, a better children s pool area with a slide or

the entertainment was amazing pool area very good and the food was good as well plenty choice

was good pool area spotless

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

the spa experience was also great

the spa is simply incredible, the massage is simply one of the best in life

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

pool, 3 different restaurants, spa etc

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

indoor thermal spa was fantastic, we used it during a rain shower

however, there is a new spa being constructed and so i would request a quiet room if possible

i liked the location, the new spa and breakfast.

the spa massage was excellent service in the restaurant was excellent

location was great. the property was nice and the spa was fabulous

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

spa was great, entertainment was really good.

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa was out of this world

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

poor communication between spa and the front desk

spa is enjoyable and the food is good

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

i used the spa once for a happymum massage and it was very relaxing

the food and drinks were amazing; the spa services made you feel heavenly

i visited the spa and had a treat which was amazing

they always had a smile to spare even when it got hectic

the wifi didn't work in our room, my wife said the massage at the onsite spa was

many facilities for kids

no wifi in the rooms

beds, lack of wifi in room.reception area very dull

a lot of kids out their seats so you need to have your wits about you

the spa was absolutely

spa option was super, had a fantastic facial, best yet

free in room safe and free wifi

by the pool on the bottom level there was a bar that served food and drink, then the dining area for food inside

cosy and luxurious at the same time, nice pool area, delicious breakfast, good location near the duque

enjoyed the relaxing spa facilities

reservations for the spa need to be made in advance.

make sure you book the spa ahead

the spa was fantastic

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

well equipped kitchen

entertainment, apart from kids pool nothing else for them although it’s

wifi connection poor, no air con in the

complex is on a slope so many hills/steps inside. no cleaning materials in kitchenette.

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

we could not get into the spa because there was no one there and we were looking for an employee for a long

we took the half-board package and we enjoyed every breakfast and dinner

property is located at about 10 minutes stroll from the beach, and 5 minutes from the parking where the weekly

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

really nice spa too and we both enjoyed the massage on offer

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

room service menu was poor the main restaurant was only open a few days per week

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

however the staff at breakfast could be a lot more attentive i think

to circumstances beyond their control the spa was shut

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

spa closed due to covid

the spa facilities also have an additional charge

we don't usually do all inclusive but did as the spa was not open and it was very good

spa was closed

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

the biggest bonus for me was the room size which was so spacious

naturist pool, no spa included in room price

issues post renovation which weren t yet complete, some toilets not working and spa not

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa is great and reasonably priced

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the spa facilities were on point as were the staff in that area

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

excellent service from spanish david in public relations who is a credit to the hotel

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

thoroughly enjoyed the massage i had in the spa too

entering spa disabled access non existent

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa and persian restaurant

pool beds were surprisingly comfy, and spa treatments were

the spa was amazing and very reasonably priced- we had three treatments each

the pool and the spa was great. the views from the property were amazing

could improve spa (very small)

is an excellent mountain spa hotel with great staff who make it special

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

the spa and gym are part of the package and are a very nice treat

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatment was amazing

spa treatments very expensive

helpful friendly staff, great facilities spa gym

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

we also enjoyed the spa and tennis court

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

the spa was also stunning

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool, spa and bar to watch the sunset

the spa is also incredible

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

great spa facilities with huge variety of treatments

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

we also enjoyed the spa a lot

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

the spa was closed on a sunday

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

i wanted to use the spa but it was closed because of covid restrictions.

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

spa still closed ( covid ) but offering massages one of the best massages i have had

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

, no control on kids jumping in the swimming-pools the all day long , not enough fireplaces on the evening

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

hotel staff and spa exceeded our expectations

spa and pool area and closeness to la caleta.

the complementary chocolates and spa access were a nice touch

the spa is overpriced and did not match expectations

spacious bedroom, with a comfortable bed and a large bathroom

spa area very small

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

prices for the spa treatments were affordable

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we had a relaxing afternoon in the spa and wellness centre

we book a massage through the app and when we got to the spa they said they had no record of it

i also wish that someone would have told me in advance the spa was closed and maresia too

the trash bins are hard to find and not enough in the spacious room like this one

the spa is lovely and really good massage

i highly recommend to visit spa and to get deep tissue massage from carmin

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

the spa was exceptional as were the treatments

we went to the spa and was amazing as well

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

spa was really amazing and clean

cute spa facilities that were available after reservation

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa treatments were exceptional

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

expendive at over 400 per night, not all the gym machines working

breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

) to the service we received at the bar and restaurant

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

only thing is there s no spa specifically in the hotel.

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the general information was that the use of the spa facilities was included in the prestige rooms but this is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

there is the gym and spa facilities

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

the spa is phenomenal, the heated pools and amazing thermal showers are a must

rooms were spacious and beds super comfy

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

only little complaint was about the spa

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

hotel with spa and infinity pool

spa massage was not very good.

spa was a wonderful experience

spa - fantastic

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel