s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the bar was reasonable for drinks considering the standard of the place

the phone and wifi didn t work

we had massages in the spa and that were great and the pool bar was also quite nice

my kids loved it very much

the staff was really helpful, the pool and mini golf were our favorite parts of the hotel

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

gym was small and poor

spa and we could have more towels available.

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

gym/spa didn't open until 10am and closed for lunch

first, the spa is extremely small

spa is bad

we specially enjoyed the spa and the billiards room

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

the spa is lovely and again, the staff are great

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

only that the spa was closed (i guess due to covid), but the massage treatments were still the same price, even

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

helpful staff lovely pools spa gym etc

staff where friendly especially at the spa we had an amazing couples massage

spa and the food

hotel was lovely and clean, pool was nice and warm and spa was amazing.

i enjoyed the spa and the 2 pools outside.

service was non existant in the spa and generally reception were stand offish

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

a regular user of gyms i found that the gym equipment was very old and dangerous

the gym was small but well equipped

the small spa area/jacuzzi didn't appear to be open

very good breakfast, roof top pool and sun terrace with amazing views

fresh cooked breakfast, great. staff very good.

the pool which is on the roof with the bar and sun bathing area is so beautiful and peaceful

no early breakfast available. no bar snacks after 3pm.

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

parking is not big but there always was a place (guess because most of the guests arrived without a

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

hotel restaurant and the bar menu could be available little longer in the evenings.

all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be

the wifi is fast, the food is delicious, and the pool area is excellent

views nice pool i missed breakfast but its included so very good price

great walking distance to several attractions, bar and restaurants

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

we did not have breakfast included, but the kitchen was well equipped

bar underneath hotel can at times be noisy - but didn't wake my child

tommy and the bar staff are fab

food, plants (inside and around the hotel), spa and location.

2 lovely swimming pools and a spa pool

spa was lovely

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

wifi went down for a day. not there fault.

wifi connection was very fast (able to video call / stream netflix and spotify)

food was delicious, drinks were strong and pool area fantastic

pool access was nice too and they had some event (rock band/magic show etc) going on every evening

spacious room, good breakfast. excellent spa and a great location.

the spa was too expensive and i did not know prior too booking the facility

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

be nice to have the spa open a bit later in the evenings

pool area great, spa fantastic, mediocre massage

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

was not enough bar staff between during the day or at night, you need to employ more bar staff, i waited 45

location, gym, pools, buffet restaurant

the nail in spa was really expensive and poor quality

how clean it is spa is good and also very close to oit you need

with the all inclusive package the mini bar and the spa was free of charge

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

brilliant location very clean friendly staff fantastic spa and pool areas loved it

the spa on the last floor is also good value for money, considering the alternative is to have a

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

pool side bar but nothing said regarding bring your own drinks in

roof top pool and big rooms

should provide free wifi in rooms not just the foyer

a small rooftop bar would be great during the day for those relaxing at the pool.

the pool area on the roof had amazing views, plenty of sunbeds but unfortunately no bar or snacks

it doesnt have spa and neither heated swimming pool during the winter

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

spa and rest of pools to be open especially when hot outside

perfect for hens and stags i wouldn t take kids there as this is so near the strip but was perfect for us

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities

pool, 3 different restaurants, spa etc

games, gym and the spa - we spent an afternoon in the spa and sauna

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

the spa is simply incredible, the massage is simply one of the best in life

spa experience could be much better

would be good to have more seafood and to have good spa service would be the best.

indoor thermal spa was fantastic, we used it during a rain shower

i liked the location, the new spa and breakfast.

the spa booking was hit and miss. we couldn t get clear info on the treatments.

however, there is a new spa being constructed and so i would request a quiet room if possible

spa was great, entertainment was really good.

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

location was great. the property was nice and the spa was fabulous

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

the spa was also closed on our trip and the towel system at the pool could be better

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

the spa and the cocktails at the pool bar

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

heated jacuzzi pool was great, gym and spa also good

the spa was out of this world

spa is enjoyable and the food is good

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

poor communication between spa and the front desk

perfect facilities for families, great location and the breakfast buffet is amazing

wifi was very slow and kept disconnecting all the time

were very good however we were out next to the kitchen and had noise from 3am but didn t ask to move with it

the breakfast is always excellent both for kids and adults

breakfast 10e which was really good

the spa is located in a neighboring hotel with a direct access and requires an extra fee

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

no spa in the hotel

it has a massive swimming pool and very good spa facilities

free parking

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the room was beautiful, i loved the spa and the pool

waiting time for check in and out and the spa was not included in the price.

lack of information provided on check in about facilities and when asked at spa reception

the food choice was very good. the rooms are huge. the spa was excellent

our club room (with spa upgrade) was fabulous

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

the spa was wonderful

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

the room, a good size, spa bath and an exceptionally comfortable huge bed

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

the spa (very small, in the close by hotel) wasn't free as i thought

if the spa area was bigger

the location, the room, the pool and the spa (i got a massage and it was super)

very nice spa for massage and facials etc which was a surprise

the pool, the spa was great

i used the spa once for a happymum massage and it was very relaxing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the wifi didn't work in our room, my wife said the massage at the onsite spa was

wifi a bit hit n miss in pool area, that's all.

great breakfast

for a holiday with kids

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

spa option was super, had a fantastic facial, best yet

the spa was absolutely

the receptionist explained everything we needed to know about the hotel for our stay, including pool towels

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so

also we tried the room service (thru the webapp available on the premises) and it was top notch

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

we could not get into the spa because there was no one there and we were looking for an employee for a long

a huge inconvenience as the rooftop bar is lovely but adults only so would be a pain if you had kids with you

breakfast, pool and massage seats.

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

view from the parking and the balcony is wonderful

great breakfast

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

lots of ants inside the living and kitchen areas

pool is nice and clean and it was very nice you have the opportunity to work out in the gym at the resort which

the wifi was so annoying, we needed to ask the staff to come and check it like 5 times.

didn t have any wifi the 3 of the 5 days that we were there

spa looked amazing

the cost of the spa was not related when checking in or booking

the spa is excellent

staff, deluxe lounge, food, everything. the spa was lovely too

the spa the location

really nice spa too and we both enjoyed the massage on offer

the spa was incredible, i got an amazing massage and the thermal suite was divine

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

s was almost perfect except quality of spa services

spa and massages

borderline hostility from spa receptionist

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

the view was amazing and so was the pool and the hot tub

breakfast was incredible especially with the view and everyday a pastry chef would make something

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the spa facilities also have an additional charge

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

spa closed due to covid

issues post renovation which weren t yet complete, some toilets not working and spa not

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

the biggest bonus for me was the room size which was so spacious

naturist pool, no spa included in room price

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

the spa facilities were on point as were the staff in that area

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

enjoyed the family private spa hour for 60 enjoyed immensely

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

thoroughly enjoyed the massage i had in the spa too

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

excellent service from spanish david in public relations who is a credit to the hotel

entering spa disabled access non existent

had the gold level room with a spa wirlpool in the huge patio

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

could improve spa (very small)

the spa was amazing and very reasonably priced- we had three treatments each

spa and persian restaurant

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatment was amazing

helpful friendly staff, great facilities spa gym

spa treatments very expensive

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

with the spa area

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

we also enjoyed the spa and tennis court

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

the spa was also stunning

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

great spa facilities with huge variety of treatments

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

spa experience when checking in for our treatments was not user friendly.

the indoor pool and spa was closed and that was the main reason for booking that hotel.

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa area pleasant

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

spa still closed ( covid ) but offering massages one of the best massages i have had

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path

the spa is overpriced and did not match expectations

spa and pool area and closeness to la caleta.

the spa was closed

the complementary chocolates and spa access were a nice touch

was surprised that sauna and spa area pools were not included in already high price of the room

prices for the spa treatments were affordable

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

spa area very small

spacious bedroom, with a comfortable bed and a large bathroom

room was comfortable, spa was relaxing and breakfast was lovely

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the spa was also great and showed a wonderful view of the coast

the spa area is a bit dated.

it also have a spa which unfortunately we did not have time to enjoy

the trash bins are hard to find and not enough in the spacious room like this one

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we had a relaxing afternoon in the spa and wellness centre

everything. the spa and pool are my favourite

i also wish that someone would have told me in advance the spa was closed and maresia too

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

really lovely staff, pools , spa and treatments were very high quality.

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

i highly recommend to visit spa and to get deep tissue massage from carmin

fantastic restaurants, pools, spa and gym

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

spa facilities are amazing and the massages are to die

villa with spacious rooms and beautiful terrace with private pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

the staff were really nice, the gym was awesome, and we had an amazing stay overall

cute spa facilities that were available after reservation

spa treatments were exceptional

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

spa was really amazing and clean

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there is also a relaxation spa with is a great addition

spa use is not included

lovely hotel with open air pool and beautiful gardens, really good breakfasts

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

only thing is there s no spa specifically in the hotel.

the wifi was temperamental

only beer available after 11 o'clock in the snack bar at the square

wifi was slow so you need to pay extra for premium wifi

the spa treatments were top notch

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the gyms weights were too light , no machine for chest work out and the spa is not included

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

there is the gym and spa facilities

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

rooms were spacious and beds super comfy

room was spacious and stylish with great views

only little complaint was about the spa

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

view, sweets, spa and swimming pool area

spa complex, delicious food, great attitude

hotel with spa and infinity pool

spa was a wonderful experience

spa massage was not very good.

laundry on site

the gym was great

however, we spent 2 partial days at the pool with kids and friends and is amazing

no wifi

the gym was good but no instructions on the equipment in english on how to use them

facilities and especially the spacious suite and value for money

spa was far, it is outside the hotel

confusion regarding the spa facilities

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

spa is not worth visiting

the spa treatments are also incredible and cynthia was amazing

laura at the gym and the pool was wery ceerful and professional

complex story of a system of vouchers and bar redemption, but when you get to the bar not possible to use if

but it was another place there which was a bit nicer to have breakfast and dinner

sometimes front desk staff and gym staff were a bit unfriendly.

reservations for the spa need to be made in advance.

the spa is great, with a sauna and a jacuzzi

make sure you book the spa ahead

the spa was fantastic

fantastic food & spa facilities which was great after a long day hiking

i had to critique a little i found the spa to be noisey

lot of space near pools

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

spa, 10 each just for privacy, for an overheated pool, and spa treatments that they hurt more

the location is quite windy the spa was not open due to staff shortages

had a massage in spa with denise it was exceptional

the spa and sauna was not well maintained and could be much better if it was cleaned

big bathroom with spa bathub, excellent water pressure

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa staff never actually seemed to be there so nobody to talk to about services etc

unfortunately the wellness/spa service was poor

spa bath is nice

s hard to say as liked it all but it would be nice if gym was updated and the metal fencing updated around

the spa and gym are part of the package and are a very nice treat

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

beautiful and calm place, relaxing spa area, very friendly staff

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

the spa was stunning and the beautician who did my facial was excellent

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

gym and spa are great and the food can't be faulted

it was busy so everything had to be pre planned and booked. spa and restaurants

they said wifi works only near lobby,

excellent breakfast

location is absolutely exceptional. great food, lovely breakfast fantastic stuff.

parking is limited

hotel had a lovely pool, with plenty of sunbeds

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

great breakfast too with beautiful views

breakfast included in the price was exceptional

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

there's a mexican/cocktail bar, the bar staff will make you any cocktail you want