was at walking distance: grocery shopping, the city center with loads of restaurants, the public pool and even

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local

wifi connection in our room (117) was weak - we were distant from reception.

we didn't use the gym, but it had good equipment and was large

secondly, when i ordered room service i was told that i hadn't opened credit so had to pay in cash

we had free access to the spa which included sauna, jacuzzi and gym

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

room spacious and silent, equipped with all you need

a kilometre walk into town centre. spa area towels not always there

facilities the location the spa and jacuzzi and sauna and the staff

room very spacious and huge comfy bed

the swimming pool must be the best hotel pool in the city

bar closed at 10:30, it would have been better if it stayed open later as we played board games

small outdoor pool is not heated, no gym facilities.

the room was nice, quite big, with a balcony. also we spent some time in the pool.

highlights include the fantastic gym (rarely seen such a large gym in a hotel), and also the spa area looked

spa and food

didn t like that you had to pay for padel, the extra spa costs and that there were often no seats in the sun

spa and a full gym

weekend time gym and spa have stupid program form 10-18

wifi didn't work

location, fast wifi

the staff was very helpful regarding my queries on the wifi

wifi barely worked inside the room

was no wifi in my room as the signal simply didn't reach the 4th floor

the room is spacious with cooking facilities if you wish to cook

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

they have a good spa area and a little baby gym where u can use some stuff

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

not a spa hotel and no swimming pool but great for shopping and siteseeing

the spa was great

is missing a gym and pool, which would be expected from an nh in the downtown

the free wifi could be better.

is not run by the hotel but mojito at the bar was not good

sometimes problems with wifi

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

only no sugar lemon in infinity pool would like in all bars for people with diabetes

poor wifi connection

great selection of meals including breakfast

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

great sauna/spa area, they heated it up for me after closing time, gracias!

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

plenty of free street parking, coin laundry

pool is perfect and so is the breakfast included

natural swimming pool and the white light house are just on walking

so they advertice with spa, but the spa was not possible to use brcause of the cold

we couldn t manage to enjoy pool because of bad weather

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the

amazing room, amazing pool, tasty breakfast

kitchen was very dirty on the floor and the door always open

cellphone signal on the place, wifi good just quite slow, but usable

great kitchen and bed

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

good to know there is no reception (but there is wifi

perfect for our family with small kids, very safe since all fenced

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

parking was free, ample and easy (after a slightly tricky arrival)

there is a parking in front of the house, and areas in the garden to sit and chill

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking

car parking was adequate for the number of rooms although this didn't concern me personally

the breakfast was excellent

the location was great for walking around the historical area and parking was fairly easy

please note that parking is a 10 minutes walk away

the staff we encountered were very helpful and the breakfast was excellent, cooked freshly and plenty of it

pleasant, wonderful building with a great breakfast

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

spa could be better but we still had a nice time there

large part of the spa didn't working due to water problems and the lady there spoke just spanish

spa and the gym should slightly improve, just because it looks a bit outdated

we also had a relaxing massage at the spa by eric which was great

30am spa - one of the best i have been in

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

we paid the 15 each for the spa, and pretty much had it to ourselves

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

the spa and treatments are

great spa facilities for relaxing and quieter swimming pool by the spa

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

everything was great ! people make this place amazing. the garden and spa make it unique.

the staff are really great..the spa facilities were excellent.

also the entertainment guy did a great job, my kids loved the kids disco in the evening

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

perfect like always new owners but still the best. the breakfast try the omlett

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper

both pools were a nice tempreture, was easy to be in and around the pool

spa was nothing special in our opinion, just inside pool with a few showers

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

the spa was

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

who likes massages, i can recommend the aroma spa nearby

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

very good location. tasteful dinners, average breakfast. wifi access. room size.

breakfast was amazing, to many options to choose

size of the beds and choice at breakfast

the rooftop bar which was open till 11pm is lovely

the pool could have been heated more spoiled the stay

of you have kids and would like a bit of entertainment this place isn't for you

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

lovely breakfast with huge choice of hot and cold food

i liked the person at the bar but i never got his name

there are snacks around the pool too in the day

pool was rather small.

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

size room with sea view, large hydro spa bath in room

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

use email and had to go to the paris restaurant to get a coffee and use their much better wifi

fantastic location, pool area was beautiful

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

there is a spa and even a ping pong table

perfect location and nice breakfast. the view from the room was perfect

great location, nice pool area. bar area nice.

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the

choice of preferred seating (loungers or wicker cushioned chairs) we really liked the well equipt gym, although

the gym and the spa are completely underground so the air is a bit claustrophobic.

rooms very spacious and clean

the only thing i would say is that the area where the rocks are in the spa needs cleaning

loved how good the spa was

great location & very modern, the spa is excellent

the spa treatments were also exceptional would recommend you try

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

manuel in the lobby bar always has

the staff are the best so friendly and helpful. the breakfast was lovely so much variety

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

sauna and spa were both good and enjoyable

spa & jacuzzi at no extra cost

great breakfast, pool and spa pool

sauna and spa area

the hotel was pet friendly, it was not ideal when the people next door ( 202) left their two dogs in the room

loved everything about this hotel location perfect loved the rooftop pool

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley,

the wifi was a bit iffy

location, price, room pool half bourd option

breakfast was ample but could be improved upon

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

great breakfast, nice terrace with sea view, swimming pools.

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook

breakfast was very good with plenty of choice

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

the hotel is doing activities for kids every night and shows for adults every night as well

enough space for parking

wifi signal could improve, and the parking lot was always full, if you arrive after 6 pm, you may

wifi doesn't work in all the rooms.

the pool is wonderful, clean and has beautiful view

was excellent, the views from our room were lovely, the room very comfortable, the pool most attractive and a

great choice for breakfast

the hotel garden was beautiful and fascinating, pool area tidy and cozy, and the food at breakfast as well as

spa is broken

the large pool has warm water and is suitable for kids

kids area in need of an update as was crazy golf

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

large enough for all four of us with a balcony and perfect view on el teide, several pools that kids enjoyed

the hotel has a spa and two rooftop pools

small spa in the hotel was a nice extra: they always have some offers for massages

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

of reasons i booked my stay in the hotel was gym and it turned out that, the only one machine in the gym is

no one actually made eye contact or explained layout of hotel and when i enquired about sauna and gym location

no bar to buy a drink tea or coffee during the day.

bar wasn t open so couldn t just get a quick glass of water or ice

are many nice rooftop lounge areas and a pool

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

wifi was working only partially

not very friendly toward kids guests

little bit more hot food at breakfast

flawless wifi, excellent gym

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

sauna not working and a spa area would have enhanced the hotel

the food, the pool, the activities organized at the premisses.

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

great swimming pool

the wifi could be better and no option to change the tv language

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

the spa is no included ,and they dont tell u until after making the

-spa isn t included in the price you have to pay extra to use the indoor pool

spa and indoor pool was not included in all-inclusive

am not satisfied with the opening hours of the gym&spa

there is wifi in the room but on half from corridor side only

lots of thanks to them for helping me through my travelling alone with 3 kids

was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

no wifi in rooms. food is just okay, not good and not bad.

would be better with more fun for kids

it has a giant balcony and my kids has a lot of fun to play on

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

parking spaces but easy to find some spots but away from hotel ( not an issue

breakfast was nice

the breakfast as well as dinner was better than expected. the staff were more than friendly.

parking on the first night due to a football match, but after that it was easy, loads of spaces

the healthy breakfast options

also loved the late check out

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette,

wifi quality in the room could be improved

the spa was disappointing as the water was cool and the saunas were only male or female

the location of their spa is rather strange - one has to go outside to reach it

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

spa was nice but really just sauna and changing facilities basic and very small

private parking available

the spa was excellent value and facilities especially the couples private package.

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

spa & pool are fabulous, water in pool is warm

the spa was limited due to covid

various places like pool bars and spa and other things to hang out and try

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

its only a small village but it has a good vibe and the kids will love the

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

breakfast included in the price was exceptional

lovely room overlooking the sea, great breakfast so much choice

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

location and great restaurant above the pool at hitos with fabulous views

hotel had a lovely pool, with plenty of sunbeds

the swimming pool area has been renewed and it is great