had a very good experience, the room was in the renovated building with free access to the pool and gym

but in general food and kitchen service is not too bad - there are enough good options

there is no wifi in the appartements.

if you are with kids,loro parque is 10 minutes driving

parking in nearby streets shouldn't be a problem

breakfast and dinner was delicious, we received wide range of local and continental food as well

the parking was small, and the wifi wasn't the best

the room was large, with a comfortable kitchen annex and a big balcony

clean, spacious apartment kitchen was fully equipped close to the sea calm and a peaceful place close to

there is a good pool, that is fun for kids

the kids loved the minigolf

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

the kids loved the minigolf

the hotel were dominated with german grandpa and grandma and also lot's of kids

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

good looking swimming pool area with a nice bar

for breakfast there was a great variety

additional amenities such as spa and parking were very over

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

could only access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

-spa isn t included in the price you have to pay extra to use the indoor pool

the spa is no included ,and they dont tell u until after making the

sauna not working and a spa area would have enhanced the hotel

quality of food lack of entertainment opening hours of bar lack of heating in room

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying

frozen then defrosted and still full of water (horrible) to ne honest, i booked an all inclusive adults hotel

heated pool comfort good service

spa is broken

would like to see a bit more veg options in food (breakfast and dinner)

would ve loved if the hot tub was open later at night as well and the gym free for all guests

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

bar and dinning staff were very polite and helpful - we were provided with everything we needed

a bit from the center but very quiet and the hotel restaurant and bar is very nice

airless breakfast room

the pool is wonderful, clean and has beautiful view

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

little bit more hot food at breakfast

staff and a great gym

the balcony had zero privacy and wifi was awful.

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

nice breakfast included, very polite and helpful staff

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

great breakfast overlooking the pool

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

cleaners bar reception and waiters

small spa in the hotel was a nice extra: they always have some offers for massages

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

the hotel has a spa and two rooftop pools

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably

gym could do with some better weights (and if they had this i'd stay here every

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

internet speed (hotel wifi connection )was awful, i mean really disappointing

coffee and juices at breakfast are not great ... toast and eggs lovely ...

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

the views are fantastic and the pools, pool area and grounds are spectacular

breakfast had many options

great breakfast, nice terrace with sea view, swimming pools.

breakfast was very good with plenty of choice

size of the beds and choice at breakfast

pool quite deep in most part of it

the rooftop bar which was open till 11pm is lovely

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

a lovely place with great staff, great breakfast

the only minus is the wifi, only in the lobby, the rest was great

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

hotel did have a small roof top swiming pool which we did not use, no bar up on rooftop

sauna and spa area

great breakfast, pool and spa pool

sauna and spa were both good and enjoyable

spa & jacuzzi at no extra cost

also the wifi would not work in our room on any of our 4 devices so payed to get better wifi, but that

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

everything was simply great, the spa was a great treat on the stormy days.

rooms very spacious and clean

beautiful room, great food and the spa was fabulous

great location & very modern, the spa is excellent

the only thing i would say is that the area where the rocks are in the spa needs cleaning

kids running in the room above me between 1-2 a

pleasant, wonderful building with a great breakfast

wifi connection poor

helpful attitude of the staff when we checked in, for parking our car

breakfast at the hotel was generous and varied

wifi in the room

- the wifi connection barely worked

spent 3 nights here for bed and breakfast

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper

breakfast is reach however the same every day

pool was rather small.

pool area

bar snacks available at a good price

small but very convenient gym

everything was great ! people make this place amazing. the garden and spa make it unique.

free spa access zone is quiet and cost

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

great spa facilities for relaxing and quieter swimming pool by the spa

the staff are really great..the spa facilities were excellent.

there is a spa and even a ping pong table

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the

nice bar area

clean as a whistle and breakfast was excellent

internet wifi

size room with sea view, large hydro spa bath in room

lovely hotel staff friendly and helpful. location great. excellent breakfast

noise from bar below was unexpected but stopped at 11pm so bearable

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

loved the spa and the fact it was included in my room price

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

the spa was

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

who likes massages, i can recommend the aroma spa nearby

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

room service

breakfast buffet and restaurant with a view at the sea

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

experience with alantic mirage suites & spa was a very pleasant one

we paid the 15 each for the spa, and pretty much had it to ourselves

the spa is top notch, the breakfast/dinner quality as well

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

spa facilities not great and small and very dated

large part of the spa didn't working due to water problems and the lady there spoke just spanish

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

spa and the gym should slightly improve, just because it looks a bit outdated

spa could be better but we still had a nice time there

great kitchen and bed

secure site with electronic gate, car parking and beautiful barbecue and lounging area

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

perfect for our family with small kids, very safe since all fenced

the cabin was large and cozy, with a nice kitchen and good wifi

parking was free, ample and easy (after a slightly tricky arrival)

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

sufficient parking space

location, super kitchen, nice and friendly hosts

some facilities for kids

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

private parking on the spot

room with 3 beds are friendly for family with kids

very helpful paid 10 for parking which was right outside facilities were very good pool area had lots of

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

for us it was better to stay just for breakfast and rent a car to see the

wifi was very good

the breakfast is excellent.

the breakfast wasn t fresh, all cooked meals felt precooked

breakfast was delicious and varied enough each day

tasty breakfast

breakfast was good and varied.

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

the spa and gym are part of the package and are a very nice treat

great place with spa wellness and delicieux restaurant

great spa food catered well for vegetarians staff were really nice good breakfasts

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

make sure you book the spa ahead

fantastic food & spa facilities which was great after a long day hiking

the spa was fantastic

the hotel has an enjoyable spa and a great restaurant

so they advertice with spa, but the spa was not possible to use brcause of the cold

they have room services (burger, ceaser salad and sandwich which you can buy at a surcharge

is apart from hotel, so breakfast is poor, you have some options and that is it, most of them quite

amazing room, amazing pool, tasty breakfast

the bar was entertaining and the cafe latte fabulous

additional charge to use the spa facilities

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

offered the use of the spa on the last day to shower before heading to airport

spa and gym also a great

evening activities, food options, pool activities and the spa massages

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

spa and wellness is special and spacious with sea water (

there were no hooks in the bathroom for towels or our spa robe

the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

i went to the spa for a sport massage after a half marathon and it was great too

only criticism is that we wanted to use the spa on the last day before coming home

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

bonus free visit to the spa 5

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

the spa was in another building/hotel (which is not specified on the website) and was out of service

great staff, great location, phenomenally superb wifi, great room

it has a gym, spa and evening shows

pools were nice along with tennis court and spa was very nice

and the massage i had in the spa was the best i’ve ever had

breakfast, great pool areas for kids, comfortable beds and everything was great

it is very visible how management is constantly checking restaurant / pool / bars

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

spa was closed because of covid

the gym and spa were also great

they put on a good entertainment schedule and the spa is good too

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

gym and spa are great and the food can't be faulted

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

it was busy so everything had to be pre planned and booked. spa and restaurants

a number of pools to use, excellent spa and gym

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

massage for a spa hotel not possible to book

many germans as very german oriented, hotel and spa is working with mayer health centre

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

great sauna/spa area, they heated it up for me after closing time, gracias!

pool was clean, big enough and heaten up by the sun in june

pool is perfect and so is the breakfast included

indoor pool was great we had it to ourselves when we were there

only thing is that the pool was not open on such a warm day

secondly, when i ordered room service i was told that i hadn't opened credit so had to pay in cash

wifi connection in our room (117) was weak - we were distant from reception.

wifi was a bit slow

one lady behind bar who was particularly friendly and helpful (unf did not get her name - dark curly hair and

wonderful spa and training facilities

room spacious and silent, equipped with all you need

facilities the location the spa and jacuzzi and sauna and the staff

we had free access to the spa which included sauna, jacuzzi and gym

spa with whirlpool and sauna

room very spacious and huge comfy bed

spacious room with nice view to the pool and close mountain, location excellent, everything accessible by foot

the room was very spacious and comfortable. the location is exelent and the pool area nice.

pleasant bar and reasonably priced room service

restaurant phone not answered when trying to order room service