lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

had a lot of facilities, shops, swimming pools, bars, spa and others

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

food, plants (inside and around the hotel), spa and location.

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet

spa was lovely

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

spa area was not something to write home about

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

one of the best adults-only hotels i ve been to

we had massages in the spa and that were great and the pool bar was also quite nice

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

cold pool

swimming pool bar close at 6pm

i really liked pool area and gym facilities

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

s very modern and has a great spa feel to it

the hotel at the evening has no food service or some evening vibe, to chill out by the pool

wifi was incredibly strong and stable the entire time, even during the brief thunderstorm

whilst no dedicated hotel parking, we did manage to park outside hotel every day without any issues at all

the small spa area/jacuzzi didn't appear to be open

fridge could have been more powerful, as well as the wifi

gym was closed throughout our visit even though there was a letter under our door telling us it was

excellent service in all departments comfy beds and great location great swimming pool

wifi was patchy sometimes, tv channels are all in german except sky news

spa and we could have more towels available.

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

good games room and spa treatments

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

first, the spa is extremely small

gym and spa hours should be longer

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

prices at the spa felt a touch heavy

gym/spa didn't open until 10am and closed for lunch

the spa was lovely and claudia was excellent

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

kids spa for nails and massage

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food

hotel was lovely and clean, pool was nice and warm and spa was amazing.

helpful staff lovely pools spa gym etc

spa and the food

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

i enjoyed the spa and the 2 pools outside.

friendly staff - spotless property with nice pool breakfast bar - highly recommend

pool area was lovely sun all day until early evening

room was big and well equipped kitchen

place staff were brilliant especially tom in the pool bar lovely friendly helpful guy food was amazing and so

the kids were not aloud anything in the pool no balls or floats which made it very boring for them

wifi in the room is not free and needs to be

this hotel is not adults only

the pool parties on the terrace

booked adults only but children/babies were booked in the hotel breakfast was repetitive and restrictive

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

rooms are clean & comfortable and all staff in restaurant & bar work really hard

staff friendly and wifi very

also the pool bar could have served food for a longer time period

a bit later than 10am during the week, a bit more hotel information in hotel the room, maybe some room service

the spa (very small, in the close by hotel) wasn't free as i thought

the spa is dated . some of the guests were chav.

the room, a good size, spa bath and an exceptionally comfortable huge bed

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

plus their day spa is heaven

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

a selection for breakfast, really gorgeous

the room was beautiful, i loved the spa and the pool

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

spa pool jets excellent for joints

waiting time for check in and out and the spa was not included in the price.

no spa facilities e.g. steam room etc

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa was excellent and so were the meals

new comfy sunbeds were great right next to the spa pool

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa and pool area were brilliant

really friendly staff. great facilities including the spa area

the spa and the cocktails at the pool bar

the spa was also closed on our trip and the towel system at the pool could be better

spa and gym

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

service was non existant in the spa and generally reception were stand offish

the bar staff at the pool were also excellent

the pool being out of action all week meaning you had to walk over to the other side next to the gym to go to

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

spa lots of things wasn't working

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

kids friendly, would definitely stay here

the breakfast is always excellent both for kids and adults

mini disco and entertainment for the kids and excellent choices for food

gymnasium very basic

breakfast is excellent, amazing choice of everything

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

the spa was wonderful

the food choice was very good. the rooms are huge. the spa was excellent

spa time! till 1800!

lack of information provided on check in about facilities and when asked at spa reception

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

the wifi was not that good in the room

great variety of food for breakfast . room cleaning high standard

the spa the location

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

staff, deluxe lounge, food, everything. the spa was lovely too

the cost of the spa was not related when checking in or booking

spa looked amazing

spa and massages

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

rooms were very spacious with balcony with street and sea view

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

borderline hostility from spa receptionist

how clean it is spa is good and also very close to oit you need

cleanliness. lovely spa and new infinity pool

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

the nail in spa was really expensive and poor quality

the spa was lovely too

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

location, gym, pools, buffet restaurant

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

the entertainment was amazing pool area very good and the food was good as well plenty choice

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

the spa experience was also great

spa experience could be much better

the spa is simply incredible, the massage is simply one of the best in life

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

games, gym and the spa - we spent an afternoon in the spa and sauna

i liked the location, the new spa and breakfast.

indoor thermal spa was fantastic, we used it during a rain shower

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

poor communication between spa and the front desk

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

spa is enjoyable and the food is good

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the spa was out of this world

very nice spa for massage and facials etc which was a surprise

i used the spa once for a happymum massage and it was very relaxing

the pool, the spa was great

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the food and drinks were amazing; the spa services made you feel heavenly

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

just a wire fence we laughed we were like animals in a zoo directly outside room was a pool table kids playing

the location was good a lot of swimming poles a gym (not recommended for weight lifters such as bodybuilders

good room size and amenities (silver apartment) kids pool and normal pool were good size with lifeguard and

all inclusive was a dream we had drinks buy the pool most days

spa option was super, had a fantastic facial, best yet

the spa was absolutely

hotel is one of the best adults only hotels we have stayed in

hotel, nice staff apart from one, who offered us late check out and then told us this isn't possible anymore

free in room safe and free wifi

the wifi didn't work in our room, my wife said the massage at the onsite spa was

pools great for kids

lots for kids to do

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

for a holiday with kids

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

spa was fantastic

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

the spa was incredible, i got an amazing massage and the thermal suite was divine

really nice spa too and we both enjoyed the massage on offer

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

loved both pools but preferred the family one as found the roof top bar a little too quiet and the pools are

gym is in serious need of an upgrade

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

i would suggest to improve the parking because i was always scared to ruin the rented car.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

the view was amazing and so was the pool and the hot tub

breakfast was incredible especially with the view and everyday a pastry chef would make something

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the spa facilities also have an additional charge

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

spa closed due to covid

issues post renovation which weren t yet complete, some toilets not working and spa not

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

the biggest bonus for me was the room size which was so spacious

naturist pool, no spa included in room price

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

the spa facilities were on point as were the staff in that area

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

enjoyed the family private spa hour for 60 enjoyed immensely

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

thoroughly enjoyed the massage i had in the spa too

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

excellent service from spanish david in public relations who is a credit to the hotel

entering spa disabled access non existent

had the gold level room with a spa wirlpool in the huge patio

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

could improve spa (very small)

the spa was amazing and very reasonably priced- we had three treatments each

spa and persian restaurant

we also enjoyed the spa and tennis court

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

didn't use the spa or any of the other facilities

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

spa treatment was amazing

helpful friendly staff, great facilities spa gym

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatments very expensive

great spa facilities with huge variety of treatments

the spa was closed due to refurbishment, but nothing to complain about.

we also enjoyed the spa a lot

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool, spa and bar to watch the sunset

the spa is also incredible

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

i liked that there was little kids pool for small children and that all of the rooms on the ground floor

no bar available inside as advertised (not so good in the evening)

style cleanliness quality of facilities - gym, pool, restaurant, rooms friendliness of staff

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

the gym was so well equipped and clean

i wanted to use the spa but it was closed because of covid restrictions.

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

the indoor pool and spa was closed and that was the main reason for booking that hotel.

the spa was closed on a sunday

spa still closed ( covid ) but offering massages one of the best massages i have had

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

the gym was very small and poorly equipped. no entertainment like ping-pong, petanque or smth.

confusion regarding the spa facilities

spa was closed!

spa is not worth visiting

facilities and especially the spacious suite and value for money

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

was surprised that sauna and spa area pools were not included in already high price of the room

the spa was closed

the complementary chocolates and spa access were a nice touch

spa and pool area and closeness to la caleta.

in the spa people using sauna etc naked

the spa treatments are also incredible and cynthia was amazing

it is located in a beautiful area close to beach and golf courses. it is kept very clean

the staff at the kids club was great!

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

kids loved it and so did we, we will be

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spacious bedroom, with a comfortable bed and a large bathroom

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

spa area very small

prices for the spa treatments were affordable

it also have a spa which unfortunately we did not have time to enjoy

the spa area is a bit dated.

spa area was also decent but could have been opened a bit longer in the evening

the spa is in another building so you need to cross a small road to reach it

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

we had a relaxing afternoon in the spa and wellness centre

everything. the spa and pool are my favourite

i also wish that someone would have told me in advance the spa was closed and maresia too

we book a massage through the app and when we got to the spa they said they had no record of it

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the spa was exceptional as were the treatments

spa treatments were excellent

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

really lovely staff, pools , spa and treatments were very high quality.

i highly recommend to visit spa and to get deep tissue massage from carmin

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

there is also a relaxation spa with is a great addition

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

our room was clean & very comfortable & the spa was wonderful

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

there is a lovely private spa , for who loves massages

had a massage in spa with denise it was exceptional

the spa and sauna was not well maintained and could be much better if it was cleaned

spa, 10 each just for privacy, for an overheated pool, and spa treatments that they hurt more

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

lot of space near pools

we great, hotel was lovely and relaxing - especially by the adult only pool by the spa (and the spa itself-i

spa was not available many activities were not available the beds were on wheels(like the hospital

unfortunately the wellness/spa service was poor

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

spa staff never actually seemed to be there so nobody to talk to about services etc

spa bath is nice

had half-board at the royal level and both the breakfast and dinner were outstanding

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

spa facilities are amazing and the massages are to die

the lady at the spa was lovely and extremely helpful and accommodating

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

while it does have a kids club and a small kids pool within that area, i wouldn t recommend it for

the bar was a bit over expensive

breakfast was exceptional with everything you could wish for

the best menu was the room service menu but that ment having to eat in your room

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

cute spa facilities that were available after reservation

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

spa was really amazing and clean

only thing is there s no spa specifically in the hotel.

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

kids loved the entertainment and claudia & gary were so good getting them involved

kids club and staff great

wifi was slow so you need to pay extra for premium wifi

the gyms weights were too light , no machine for chest work out and the spa is not included

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spa is phenomenal, the heated pools and amazing thermal showers are a must

room was spacious and stylish with great views

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

only little complaint was about the spa

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa was a wonderful experience

we were also given free 1 hour spa vouchers, which we didn't expect

hotel with spa and infinity pool

spa complex, delicious food, great attitude

the spa was fantastic

reservations for the spa need to be made in advance.

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

fantastic food & spa facilities which was great after a long day hiking

enjoyed the relaxing spa facilities

the spa and gym are part of the package and are a very nice treat

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

beautiful and calm place, relaxing spa area, very friendly staff

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

reviews, but i must say the hotel was very nice, modern and in excellent location with on-site parking

wifi in the room and pool area strong and good enough for calls, streaming und all the other stuff

location is absolutely exceptional. great food, lovely breakfast fantastic stuff.

the pool area and bar are great

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

the bar service on the deck was excellent and the view was lovely

all staff are mostly friendly from house keepers receptionists and bar staff

00 can't use balcony on night room basic no entertainment nowt for kids

wifi was poor. food could of been hotter