room service late

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

a suggestion: a list of breakfast items in the room

room in the restaraunt- bar snacks and room service don t cater for vegans nor pescatarians - cheeseboard was very poor a hard stale

om service purposes) to tick off and maybe hand to reception or to be collected

good breakfast, efficient and friendly staff. excellent manager. would visit again.

accommodated early check in & use of other room to change in as had wedding to attend

early check in , nice room and lovely breakfast

great

location for oulton park race circuit lots of free off-road parking, which would be no issue with big trailers great breakfast

we had room service in the evening and it was excellent as well

very good room service

room service arrived but had to ask for cutlery

nice touch with card, champagne and chocolate in room as stay was post-wedding friendly staff room service that we preordered was punctual delicious

food and drinks in the bar were excellent, as was room service

room service good

room service meal was cold.

ordered room service, which was

friendly staff nice decor offered room service great heating

could have been more information within room regarding breakfast times, check out and room

their was a party noise until 12 pm and my kids couldn’t sleep

convenient location, cheap, breakfast offered, apattment facilities for young kids

it was nice to have a kitchen and lounge

clean and very friendly hotel staff. nice breakfast car parking in front of the hotel

good wifi

from room service was gorgeous

no room service

40am, the breakfast room service

friendly staff alot of choice with the breakfast

breakfast was very good and great selection on the evening menu too

the food, we wanted an early night so got room service for dinner and food was bland

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

pleasant staff, central location, the soup and room service

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

room service was a nice touch

they charge for room service on top of the food.

room service tried to unlock the door whilst me and my partner were in bed, which was such an

a shame there is no option for room service being brought to your room

had a pizza late on the sunday night from the room service menu was lovely

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

no response from reception for room service or assistance

an early breakfast and thought we'd have to order continental room service on top

otherwise, one may end up having to do with room service once the restaurant closes at 9

the food from room service was cold when it arrived.

the room service and staff

staff on reception, a comfy bed and fantastic room service which was speedy and delicious

comfy bed, plenty of hot water. nice temperature in rooms. room service food great.

ordered room service and waited 2 hours for a pizza then asked for some chips which never arrived

very friendly helpful staff even allowed me to order non room service items to the room

accidently opened door to room service while my wife just had t shirt and knickers on lol

bar food was fresh and homemade

was disappointed with the wifi

would liked to have had wifi in the rooms rather than having to go into the pub

peaceful,venue had lots of character! safe parking.

nice inside space with the bar and restaurant and great outside

room service was a cold by the time we got evening meal

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

nice and warm. room service food was lovely

room service food wasnt very good

a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site cafe

breakfast good.

good room service - delicious food at a reasonable price

no hot room service

room service was excellent breakfast was very well presented

in-house hotel pages didn't work on the tv so couldn't access room service menus

very good room and room service

only thing that lets the hotel down is there is no room service available

ordering room service wasn t allowed until paid over phone

room service food was awful, we did explain our dilemma and they very kindly took it all off the

- i ordered room service

the lady at reception was brilliant and arranged for late night room service with a sandwich

no menus, bar & restaurant hours, checkout time, room service, pet restrictions, nothing

room service food was quite poor

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

we had room service breakfast for an additional 5 per room tray charge and it was lovely and hot with

and was great room service 10/10 through & through

service was great, suite was very spacious and clean and the breakfast and room service was very good

spa, room service, comfortable bed, lovely biscuits and tea in bedroom

i had room service which suited me perfectly

managed to request them) room service took nearly an hour, the lamp shades were all dusty and the living room section had a

anytime requested room service request was sorted very quickly no problem when asking for assistance, all staff very

the food was delicious & the staff were very accommodating re: room service & dietary requirements

th room service for towels etc

you got a choice of room service

the rooms, interior and the room service was amazing

i would have preferred breakfast as room service being a solo traveller

they also have room service

the expansive spotlighted bar has an excellent menu, and there is a 24/7 room service available, and free pizza delivery

room service & staff really nice & helpful

room was very clean and spacious, bed very comfortable, nice hot shower, good room service, breakfast was excellent, staff very pleasant and helpful, lovely garden, good

it was helpful that room service was available as we resorted to using it for breakfast

the bed was fab, room service very professional and polite

no condiments with excellent room service breakfast. salt,pepper etc

room service was fantastic, wasn't too far away from the centre aswell recommend to

we opted for room service which came promptly and was hot and tasty

a one off i think, arriving late ordered room service , which took 1 hour 20 mins and then the order was cold and incorrect all other

did order room service which unfortunately wasn t amazing

not much choice on the room service menu

room service took 45mins for 2 sandwiches and there was a 5 tray charge as we couldn't order

limited menu for room service

room service was quick and did extra than was on the menu when

food is amazing, room service is fast, staff are nice

the bed was ok room service food was fine

comfy bed :-) the app to order room service was great!

room service was only available from 5-11pm

very comfy and room service very prompt

i can’t comment on the food as only a limited room service menu was on offer due to lockdown, but the available options via deliveroo were

weren’t told upon arrival that there was a wedding taking place so room service was suspended for the night but the staff were lovely and soon solves this problem for

room service was slow and never turned up once for water and ive to the room .

we also qualified for a free drink from the bar as we didn't need our room service an one day

room service, great choice of breakfast

lovely hotel, the room service was amazing. by far the best i have had.

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was excellent

but the pork pie off the room service menu - the pastry was undercooked - not a traditional pork pie you would expect

rooms service location mini bar included breakfast in bed available aswel of room

room service via the onsite restaurant ended at 9

t unable to find two

room service was daily

excellent and helpful staff. nice hotel with parking.nice breakfast excellent room service.

location room service

no room service

very tasty with option to have room service

very comfortable, lovely room service and great breakfast.

lack on info in room, room service, wifi etc

phone in the room didn't work had to go down to reception to ask them for room service

there was no menu for room service.

and should you wish you would never have to leave your room as the hotel provides full 24 hour room service menu

especially loved the room service breakfast

wonderful reception staff who led us to our room, we had room service too & again staff were fantastic & the food was fabulous

room service breakfast

hotel feels very special and elegant, enjoyed the stay and the free room service was

room service was not good at all

room service ended up being a game of guess what s on the menu played with the kitchen staff

told in advance that room service needed to be asked for so surprised when not done after the first night

also the room service was misleading as one leaflet said 24/7 availability and another said shuts at 9:30pm

the bar did not have any lemonade or wine glasses, we were told they had all been used for room service

and good location but the noise from the bar areas, lack or residents bar, poor service and no room service, or so we were told , more than offset these

room service was totally hassle free & easy

room service breakfast in bed should be an option.

also didn t see a menus for room service and when staying in a suite you want to enjoy your room but there was no menus or we

a concert we didn't fancy joining the throng and with a lack of residents bar so rang down for room service

kewarm, sandwich done in a

as my shoes were on the radiator i ordered room service toasted sandwiches and chips and it was pretty poor

room service was charged per person although it was one delivery

i ordered room service for my evening meal and although very tasty, the portions were extremely small for the

i would have liked the wifi to be secure.

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

bar service was first class all through our stay and great prices too

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

very central in chester. the bar has a great band on a saturday night.

no room service

only thing was we requested a bottle of prosecco to our room and it was a hour until i called room service to see where it was and the girl said do you want it now, wasn't happy with that

had no complimentary tea or milk in room so had to pay for them with room service meals

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

was perfect, the staff, room service, room, location and the cocktails were wonderful

room service was excellent as was the food

room service

didn't order room service but we did see a member of staff delivering it, the silver trays really did give a

evening meals are excellent and room service is very quick

room service food was excellent