tv did not work no matter how much we tried to get it working, wifi barely working in our room

palace lodge hotel, is a good place for family kitchen items are available

that day)was very helpful and friendly esp regarding parking of the car great service, free wifi, breakfast and parking for that price is pretty good

parking can be an issue at times

kitchen area with everything you would need

as well as room service through the night

from reception service to room service, my guest experiences were completely flawless at the hilton croydon

bottles of water but no water available and no explanation on how to get it and also the room service menu

the room was unbelievable, ordered room service quite late, the food was great and staff very accommodating with our drinks orders

did not to have breakfast but had a evening meal room service was lovelyud83dude42.

no room service

were very welcoming and polite and the rooms were clean well decorated and comfortable we had room service and the food was amazing and brilliantly priced

the room service were all nice and professional too

no room service for breakfast

to the hotel for the quality of services offered, no queuing, very clean rooms and with excellent room service

is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

staff were brilliant and room service food and breakfast were really good. thank you.

i didn't use the qr code, for room service

room service didn t remove my tray from outside of my door, so bought it down myself the next

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

very handy m&s if you want to grab some food rather than use room service

late check out and late availability of breakfast

the room service was not great

room service was a bonus as

my 3 night stay at the greyhound, lovely helpful staff, clean rooms, comfy bed, room service ud83dude4cud83cudffb, amazing breakfast

the food let the place down - i had fish and chips as room service - clearly frozen food cooked through

decorated, close to pub and food, great room service, quiet rooms, excellent in room snacks, tea and coffee facilities, helpful friendly

easy check and great shower, clean and late check out too- 11am, which was much appreciated

right on the common room service for drinks from bar front of house pleasant and helpful breakfast room light and

room service breakfast cold

couldn't not find anything on the room service menu resembling breakfast so i ate out

the food was stunning, the room service was very quick, the bedroom was clean and comfortable, lots of little extras were

i do not eat breakfast location parking room service was good

terrible room service option and food wasn t great

phone for room service was broken

no bath plug and no hot food available from room service in the evening.

and we ordered room service that never turned

friendly staff 24hr room service and great breakfast with

room service took very very long to come or didn t come at all, when they did they get walked

there s no restaurant

room service only suggested uber/deliveroo

que no ofrecieran room service

provide room service although not a huge range to choice from

the staff were wonderful, the food and room service was perfect and in all, it made our stay feel like a relaxing mini holiday rather than

great staff .. great room service .. great facilities

breakfast was good. restaurant and room service were on point. indoor pool. reception was warm.

rooms were clean and room service was very efficient

room service was efficient and food tasted nice

when room service tried to clean our room they left the bathroom completely

very nice staff, open 24h/7, room service very cool

room service just dropped of new towels no cleaning or empty the bin bag in the room

the breakfast included with my stay was fantastic; it's so generous of them to offer such a wonderful

clean good wifi good breakfast plenty of

there was room service every day also if you wanted it

additionally, there was no 24-hour room service, no staff available at reception to address complaints, and no breakfast was served

room service came did not return to each day so did not have new beddings or towels for the 3nights

prompt communication back from hotel and on site parking great bonus .

comfortable nights sleep and free parking

i went to the bar and the lady there said i'd be able to order room service via the app

staff kindly brought us room service breakfast in bed after we had been out and had quite a few drinks the night before

lovely minibar selection and room service menu

room service was lovely polite and helpful, so was reception staff

room service was bad.

we ordered room service which was delicious (all done via the super cool young's on tap app) plus we enjoyed (+)room was not only beautiful, comfy and a nice size but the perks of room service and the mini bar facilities were excellent (+) flexible room service (+) we had room service which was easy to order via the app (-)room service, no fresh milk in morning, breakfast was bad cheap streaky bacon swimming in fat ,

the tea and coffee was complimentary at first - glad i didn't drink it as it was part of the mini bar and would

also the wifi was very poor and kept cutting out

easy parking right behind the hotel (in the residential area), good access to public transportation (+)needed somewhere in this area with parking and were lucky to find the brewers inn (+) free parking (+) parking was extremely useful (+) there only a few parking spots on site but the adjacent street also has free parking (+)value for money, given the location, huge room & secure parking (-)drove and didn t realise you had to book a car parking space (+)location, price and the bonus of private (paid for) parking on site made our decision (+)friendly staff, good breakfast, onsite - secure parking, good comfortable, clean, quiet room (+) the parking place is really a big advance

extremely friendly bar staff

we ordered room service when we arrived we was quick to arrive and tasty

was no pen in the room to complete the card for room service

odd was how difficult it was to organise for the breakfast i had paid for to be delivered by room service

the other food i ordered during my stay via room service was nice however

choice and freshly cooked breakfast, good room service

only wish there was room service

ordering room service via the app was really convenient

least on a sunday)

no room service - kitchen closes too early

recommend the alma, train stop at the front door, lovely room, most comfortable bedding, room service fantastic, food enjoyable and staff very accommodating

also the room service was really

and they had room service

room service: one order of fish and chips, no drink: 25 pounds

coffee machine and snacks llittle blue guide book was a great help for explanations, facilities, room service, etc rooms are good a size and clean, and beds are comfortable

wifi did not work at all.

room service was a little tardy but everything was hi-tech so took a little while to get our heads

no comfort food on the late night room service.

roof pool could ve been a little warmer at night & the room service could ve had some more options at night too

i was a bit confused by room service as i used the qr code on the menu but it didn't have all options on there - i used it

ordering room service was so easy

the restaurant had finished serving but they were very helpful in informing us that room service was available and also notified us that many local restaurants all deliver to the

everything was excellent, the staff, the quality of the room & room service was excellent

i ordered room service

easy room service, easy checkout, easy check

no room service after 11

and room service was spot on

hotel, sadly when we were staying the kitchen was closed due to a private event so room service was out, but good overall

room service was fantastic

the room service is too expensive

nice room, good food from room service, staff were friendly, good weekend

room service was quick, tasty and still hot, which stands out a lot

super comfy beds and excellent room service

i had room service when i arrived and food and staff were brilliant

stay - although there were a few amenities not available

we had a great time here- loved the location, the steam room and the room service was great

room service for food

were told room service was 24hrs and checked with the duty manager

ordered room service and it was lovely

the room service meals were very nice

no room service for food after 10pm but fully understand there are national staffing issues.

room service seemed to be working throughout the whole day

there is no room service.

a sign in the room said room service ended at 10pm, but it shut at 9

room service menu was a little random but overall a good stay

we liked the hot drinks tray, tv, en suite bathroom, room service

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

the bed was comfortable and the room service food was good.

meant no room service so by the end of the week the room looked pretty tired

no room service however i could collect my food and take it up to my room

the superior room was big and clean. the room service tapas dishes were good.

room service , location , cleanlines

room service was great

best part was room service

room service on day 2 was very late

room service with food and drinks would be nice so would be drinks in the mini bar but these are

reception efficient and welcoming. room comfortable. room service available and prompt

you for the hardwork especially from reception to the kitchen people and most specially to the room service people

room service was very prompt

very clean. good room service. very nice and friendly staff!!!

room service for food doesn t respond to calls.