reasonable value for money. pretty garden and easy safe parking

nice owners, really helpful and cozy rooms. breakfast was delicious!

the staff were very friendly, the complementary breakfast was delicious!

amazing place very cozy, friendly staff, great views. breakfast was delicious

the gardens are luscious and the included breakfast is amazing

the stay comes with daily free breakfast included and it was great

we enjoyed the food both at breakfast and dinner

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be closed off often from prior reviews and was closed

their iconic infinity pool is currently closed for refurbishments but they don't offer guests any discount because of

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

if it's fully booked then residents of the hotel are not able to use its facilities

breakfast was free but they did not tell us which meals were and which were not free so we

breakfast was fantastic and the chef amazing

hotel s decor is amazing, and the breakfast was delicious

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us a gift when we left

our room came with breakfast and the breakfast was really good

location and view and restaurant staff and small pool. night lights. room service.

lovely pool and hot spring pool right at the lakefront

friendly staff, great and quit location, nice and comfortable rooms, good breakfast/food, nice pool

pool and spa great. comfy bed. generous breakfast.

i did not like the wifi, the signal was extremely poor in our room, i recommend wifi extender.

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

good location, nice quiet inside room. small deck upstairs to dry laundry.

their laundry was slightly expensive compared to full-fledged laundries

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

good laundry service

wifi. very slow. even personal data is slow. i got at&t

breakfast was included and very good

the room we booked comes with breakfast for two and drinks

noisy in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is very

the breakfast is good, and the beds are

the pool helped rejuvenate us and we loved the view from our porch

the pool was heated, courtyard beautifully landscaped perfect place for coffee or a gallo

pool also, but small enough that i'm not sure you can actually swim in it

pool very small

pool to cold

breakfast was good the location was excellent the staff welcoming and helpful

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

it’s a lovely, comfortable bed and breakfast

the rooms are comfortable and well equipped, the staff are warm and friendly, and the daily breakfast was delicious

my husband and i love the breakfast this hotel serves

wifi is decent if you want to work and there is a restaurant at the front of the property which

the staff was really nice and also the free breakfast was really good :) thanks

breakfast was good, very quiet hotel.

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

like a text whether we want the room cleaned, providing an extra blanket, and the freshly made breakfast

rge supermarket) and a very nice fresh breakfast!

the daily room service is a nice touch

good stable wifi

cleanliness and comfortable bed staff are welcoming and accommodating they let me have a slightly late check out which was appreciated

the wifi works great

good wifi pretty bedroom comfy bed helpful staff - readily available

breakfast is prepared fresh to order and her omelettes and the homemade marmalade is fantastic

the breakfast was great

breakfast was quite good and once again staff were extremely accomodating

it is an awesome property, with kind and helpful staff, beautiful rooms, excellent breakfast

the breakfast was delicious as well

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

good breakfast

good wifi and lovely

the showers has no warm water and no free wifi :

of their way to help us - we had lost a bag and they retrieved it for us, they took care of our laundry while we were away for a night, changed the booking on short notice, had the best

wifi worked well and i enjoyed breakfasts in the morning

location is good, breakfast is great. employees friendly.

the wifi wasn t very strong in my room.

the wifi didn't reach my room.

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

location, rooms were clean, you could do laundry at very good price

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

there was only a very limited meal service except for breakfast

breakfast was awesome, and the staff was super nice and helpful and the bed and sheets were super

beautiful garden, roof terrace. good breakfast.

breakfast was entirely adequate. building was very attractive and there was ample free parking.

breakfast was fair

hotel, really lovely pool and well kept rooms and general areas

pool very nice and heated so swim in early hours when i could not leave was the best thing about

lovely swimming pool and antigua is delightful

location, has a nice parking spot and very good room service.

location, comfortable premises and parking availability.

didn't use the pool but would loved to

it s a very nice typical hotel with good breakfast

wifi was not working in the room, only in the

the bad wifi.

we had wifi as well

2) there's no working wifi

wifi could ve had stronger connection.

decent enough wifi, water never got too hot but didn t really bother us

strong wifi and just a short walk from the centre

quiet, super clean, nice design, garden, good wifi and amazingly helpful staff

decent wifi clean helpful staff

used the laundry service and the clothes came back a bit wet

our kids really liked the playing area and the garden

the bar is very noisy from 8 to 9pm

wifi in the back where we stayed did not work for 2 days

there was loud music from a nearby bar until 12

our kids really liked the playing area and the garden

room service failed to bring hot water for tea 1 night when i wasn't feeling well

restaurant/ room service menu not very good or varied

walk from central park which is fine during the day but didn t look great at night so i ordered room service from the menu in the room and they charged me 50% more than the menu said

thank you room service team for being so courteous and kind for our requests for extra bottled water

and the breakfast included was just the buffet at the restaurant it didn't include room service, which wasn't specified

wifi speed is really slow :-

laundry service and the beautiful garden and seating area

wifi is very good, there is a fan in a room, breakfast is exceptional and the hotel is very

the wifi is kinda slow.

specially in the room we had almost no connection

the breakfast in the morning was delightful

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

perfect location, quiet, friendly staff and super fantastic breakfast

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

breakfast was included in the price and a variety of options were included

the second one didn t have a good wifi connection and i found two roaches on the room

even the wifi signal is low

wifi. variable. dropped al 3 of my devices frequently.

wifi worked quite well :)

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

no wifi connection in the room

reception

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

t working in room 204)

location was superb, and all the staff where outstanding from the guys at the parking spot, the front desk and the restaurant

wifi worked well in our room next the the kitchen

laundry service was reasonable price

cheap laundry, it was actually cheaper than nearby laundry places

it had wonderful kitchen and laundry facilities

speedy laundry service

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

they have a own laundry and they wash everything after a customers visit - even the blankets

she even offers delicious breakfast for low cost

they do laundry on site too for a very reasonable price which is very handy

friendly and very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

room service finished at 9:00 pm, maybe until 10:pm will be perfect.

the room size was perfect, the room service very good, we enjoyed our stay

but you can pay additionally for a great buffet in the restaurant or ask for room service

nice rooms, extremely comfortable beds, secure and spacious indoor parking at the property.

a bit on the pricey side with no breakfast

the breakfast is amazing and you are greeted every morning with a smile from the very friendly

clean, beautiful atmosphere, good breakfast, quiet, friendly staff, good cable tv, good internet

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and available for over 3 hrs

good location, price, and breakfast

laundry service just around the corner as well

had to take a shower i had to call to turn on the hot water, no bar, no restaurant after 4pm, no room

is served till 9am and there is no room service

is served till 9am and there is no room service

very good breakfast

the gardens, the kids loved the pool, the area outside each room was lovely to sit in

breakfast and great room service

we arrived very early morning and they let us have early check in

the wifi, u have to fix it & to make it better, some time not work

the staff, the breakfast the great customer service

wifi was terrible if there was any signal at all

setting and breakfasts, very quiet and spacious rooms, very centrally located, off-street parking available

the room was huge, the breakfast was awesome and all the staff exelent

beautiful, impeccable, nice staff, amazing breakfast

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

the breakfast was unbelievable

interior patio/jacuzzi, comfortable bed, nice staff, good location, on site parking, room service, restaurant

i asked for room service at 805pm and they said the restaurant was closed for the evening

the room service excellent, the food quality 10/10, the service from hola to ciao was 11/10

bed was comfy, room service tasty and they gave us

good service and everything was well maintained and super clean, beautiful courtyard, good room service

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

good wifi

was a bar at the below

there is a bar close by, music till 1 am

wifi didn t work from my room. i had to go the lobby.

awesome customer service. requested early check in and within minutes received an answer.

the breakfast is also quite nice

location was great. breakfast was too basic. very friendly and attentive staff.

oh, and their traditional breakfast is delicious

breakfast was tipico - and delicious: eggs to order

beautiful & breakfast was fantastic

cheap laundry prices

less noise in the main part of the hotel with the kitchen facilities being on the roof top compared to two years ago when they were in the court area

the wifi worked really well

location, staff, a/c, wifi, breathtaking views from the terrace, free delicious breakfast to start your day, safe

wifi was free of

if you call them, they even provide room service

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds, so clean,

well rated for kids

the included breakfast was super delicious, fresh, and had a variety of foods

the pool was clean and enjoyable