room service would be great if they offers it

the staff was friendly, room service did a great job, and i had a window facing the ocean

no valet, no bellman, bad food, no room service, uncleanly, outdated, smell in room, needs renovation, too expensive for bad service

no 24 hour room service.

pool could've been warmer and spa was toooooo hot to go

i liked the parking right outside my room

small kitchenette is handy and had much of what we needed

let us stay a little late, room had a private parking spot!

though we had a kitchen, there was no coffee in it

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the room service was great. the cleanliness and the view amazing.

s told it had a mini kitchen)

room included a kitchen w/utensils and coffee, sans oven

it was a two bedroom suite with a living room, kitchen and breakfast area

the full kitchen was so nice it included pots and pans, plates, cups, and utensils

we were not notified at check in that if we needed any room service we needed to request it

i could understand no free breakfast and no room service at all; but, parking and internet are basics

room service was quick and the the bartender made a mean piizza and was very

main thing lacking was not having full restaurant/room service options

there was also no room service for dinner

room service was great

enjoyed hotel room service, hotel restaurant outdoor dining with harbor views, and quick breakfast carry-out

room service prices

food delicious, room service prompt, staff friendly

i needed to exchange my meal and had great service from the restaurant and room service

the opulence, customer service (from the valet and wait staff to room service and beyond). (+) room service was fast and efficient (+)staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from resturant that you don t have credit and we are (-) no room service after 10pm

the view is amazing the location the gym

just wish the gym and the shops were open

helpful, from the valet attendants, reception, staff encountered randomly in the hallway and to room service

was overpriced for being a mile away from the beach- a room service burger was $27, kids sliders at the pool were $19- we stay at many luxury properties

2 hours for room service one night

room service wasn't all that tasty, considering the price you pay for it, and you're better off

the menu in room service is quite poor. it could have been more varied and interesting.

we love having dinner and room service through the restaurant onsite, harvest

exhausted from a long day of travel from the midwest, my wrist was killing me, and it was past room service time and had to go to local grocery store t get food

room service was extremely fast and food

excellent food both in dining room and room service; fresh fruits and veggies

ridiculous that you can order room service for eggs benedict, but not locks & bagels

loved our room service attendant and the room service breakfast is the best we've ever had in any hotel

the chairs in the balcony were dirty when i checked in, i asked the room service to change the cushion on the chair they said they will but instead they just flipped

gorgeous views and beaches, elegant rooms with comfortable beds, great restaurants, excellent room service, wonderful pool and great pool service

we ordered room service which for anyone adhering to a plant-based diet is severely lacking

everyone from the valets to the room service personnel to the bar servers were so friendly and welcoming

b/c of covid, no room service unless requested, and staff responded promptly to all of our needs for resupply of the

easy parking, pool hours are reasonably great, breakfast was greatly appreciated

free car parking. gym

comfortable bed, strong shower, inviting spa, 24-hour business center and tasty breakfast.

allowed us an early check in

and lastly the room service menu has very few items

the phone in my room did not work, so to order room service i had to walk to the front desk

beach is a bit hit and miss but the staff were so friendly and professional - the included free room service breakfast was delicious and a really lovely touch

i think the only reason it is not listed as 5 star is because there is not 24 hour room service

good bed. nice staff. good room service.

service from the valet to the room service

excellent room service and extremely friendly staff

we utilized the pool, beach, bar and room service for breakfast

amazing resturant staff top qualify food in restaurant top quality staff for room service etc super kind and

the bed was very comfortable, the room service was delicious and the staff were incredibly friendly

room service could be earlier at 8:00 like coffee

there s room service as well but we didn t do that

restaurant too busy for room service. room could be more clean.

the restaurant didn't answer for room service or return messages

room service food took almost 2 hours

room service was great food was excellent didn't even have to leave

restaurant there with breakfast and lunch that you can order for room service is my favorite of any hotel i've been to before

dishes and other room service remnants stayed in the hall ways for incredibly long periods of time

the smell in the hallways and no room service

ordered room service for our breakfast, both days

there wasn't any food available from room service

and since the tv was constantly breaking down, we called room service twice but the result was the same

helpful room service staff

everyone at the hotel were in exceptional good moods, and filled with happiness. the gym

the bar and restaurant were very nice and we had a great getaway

room service was wonderful, there are bunches of little places to sit around the property to enjoy

breakfast was in one's room only by charge for room service

adding room service would make this place just fabulous.

tasty breakfast sandwiches and fresh squeezed juices, speedy room service

did not change out towels or do room service and the phone was not working to call for service, it just kept going busy

my husband and i were awaken by a room service at 8am

isn't any sign in the room to let you know what number to dial for the front desk of the hotel or room service

daily room service or you choose when room and linen changed

this place does room service at 9am, much earlier than what we are used to

even had room service barge in 30 mins after check in

everything was great. i loved breakfast and the rooms.

the breakfast is good

good room, good breakfast.

breakfast was just ok. but it was nice that there was a warm food option.

the breakfast is so so

room service but they don't have a kitchen there or anything but room service would have many

no room service, no body wash, no working phone in the room and nothing you ask for will be provided

haven't room service for the time i stayed, i have to go to the front desk to ask for it, and i didn't have

tv not working, ceiling leaking orange/brown stuff, dogs too noisy, hair in the shower, no room service the entire

because i don t want her to loose her job she is terrible ud83dude1e i even didn t request room service i just asked clean towels & shampoo she gave me unfriendly stare i am not a complainer

very loud party in other rooms. no room service i was there for four nights!

room service wasn t in service.

from checking in, room service, desk service, cleanliness, the beautiful view into the courtyard and free breakfast,

too bad that some of cleaning/room service staff did not speak any english and were unable to understand

breakfast was minimal and room service can be improved

when i asked for extra towels

room service due to covid), i was told

hotels breakfast and daily room service with a restaraunt and spa on site.

room service food from adjacent restaurant was good

free parking and free breakfast, plus the room is good size

the room service delivers with our any plates which made it inconvenient to enjoy the tasty breakfast

room service was in a to- go box

we ordered room service and our cheeseburgers were amazing.

the roof bar with an excellent view of the city

liked the pool and rooftop restaurant was so cool. room was clean and comfortable.

no room service for a 4night stay

no room service or free breakfast

not told about no room service for 5days, i stayed 4 nights day 3 asked for clean towels which never came

room service & breakfast is not included

i wish holiday inn kept their room service because they have very good food.

friends and for the price compared to other hotels you can t complain i wasn t bothered by room service every hour the gentleman working the desk was very friendly and informative i thought

sticky floors and room 110 in front of room service closet so there was a lot of noise

room service was great, the room was really nice for the price i paid.

the wifi didn t work

better wifi signal it kept going in and out.