pool was a disappointment

the breakfast was really good, entire facility was spotless and staff was very friendly

breakfast didn t offer items for someone with gluten allergies as they have in the past.

breakfast was good, there was a variety of food and they had plenty

the room itself had a full kitchen, but the hotel is located in a shopping center with different restaurants

because we were gone majority of the day and we asked for no room service

no room service provided

ask for room service

clean room- they have a pool!

very full, there were several very loud bouts of noise, once from someone blasting music in the parking lot, and a couple of times yelling or screaming from people outside the rooms

sticky floors and room 110 in front of room service closet so there was a lot of noise

room service was great, the room was really nice for the price i paid.

friends and for the price compared to other hotels you can t complain i wasn t bothered by room service every hour the gentleman working the desk was very friendly and informative i thought

worst wifi ever. no plug for bath so shower only. no shuttle, no breakfast.

the location was amazing. free wifi and cable channels were awesome.

not told about no room service for 5days, i stayed 4 nights day 3 asked for clean towels which never came

i wish holiday inn kept their room service because they have very good food.

we didn t like not having available room service. food was good but would like it delivered.

room service was delicious and fast

room service & breakfast is not included

i liked the rooms had a kitchen

it was designed like a suite, with a living room, kitchenette and bedroom/bath

the breakfast was great! my kids enjoyed the waffle maker.

staff was tremendous and so good to me and my family and kids

beautiful breakfast, full kitchen, gym with treadmill, free parking,

bed, quiet room, casual dining and very reasonably priced breakfast

cluding room

room service was bad

surcharge to have already room service priced items brought by room

room service did not answer until 8 attempts

room service food was horrible

also, there was no hairdryer in the bathroom and i had to call room service to get one

the twenty/20 restaurant way understaffed but staff was nice doing their best and our call for room service for the restaurant went straight to voice mail every time

room service also want available but restaurants, bars market coffee shop were all open- so was

their room service costs are very high. they automatically tack on 24% on to any orders.

layout, room service got the room number wrong, would be nice if the provide additional free water bottles

great location, very clean, bartender and room service personnel were exceptional.

room service was not available

fantastic room service chicken wings.

great front desk staff member on sunday and solid room service staff sunday night!

it took 30 minutes to get through to room services

room service ending at 830pm felt early

cut off of room service at 9

room service also randomly tried to enter our room but luckily we had the lock on they did not even

room service closed way too early

staff and accodations were fine. wish they had room service.

lack of daily room service/cleaning due to staff shortage

room service was knocking at the door around 8:30 am on the day we planned to leave

hotel was understaffed, which meant long waits for food, room service, etc

no room service. location was far from our daily destination.

location is great and close by karl strauss brewery who also delivers room service is a big bonus

rooms are spacious, fully-equipped kitchenette and offers room service

front desk staff and room service was not open after 7pm

room service options could have been better

great location, friendly staff, good room service, and kids amenities

hallways were dirty. room service dishes in the hal for 2 days

very expensive room service

we ordered breakfast for room service. the fruit was bad and we both ended up sick.

we called repeatedly for room service and no one answered

we ended up staying up late so i didn't call down to room service to complain

size of the pool and pool area is way to small for this resort

pool is too small. expensive!

tiny pool overpriced

great pool and restaurants

great drinks at the pool and friendly staff

room service charged $30 for the small pot of coffee ridiculous

room service was delivered quickly and was delicious

the room service breakfast was on time and the food was hot like it just came off the stove

the room service breakfast we got, for $80, was so bad we couldn t finish it

the restaurant and room service was very good

room service is very good and most of the staff is helpful. cheapest in town. clean.

room service came by and cleaned the room we stayed in.

and room service came in

rooms have been remodeled and the hotel now has vending machines along with ice machines and laundry

also, a big rig truck was parked in parking