my husband and i were awaken by a room service at 8am

even had room service barge in 30 mins after check in

daily room service or you choose when room and linen changed

isn't any sign in the room to let you know what number to dial for the front desk of the hotel or room service

no room service

breakfast was good simple because of pandemic ud83eudd26ud83cudffb staff where efficient &

everything was great. i loved breakfast and the rooms.

hot breakfast was good and rooms were updated.

breakfast was just ok. but it was nice that there was a warm food option.

the breakfast is so so

haven't room service for the time i stayed, i have to go to the front desk to ask for it, and i didn't have

tv not working, ceiling leaking orange/brown stuff, dogs too noisy, hair in the shower, no room service the entire

no room service, no body wash, no working phone in the room and nothing you ask for will be provided

because i don t want her to loose her job she is terrible ud83dude1e i even didn t request room service i just asked clean towels & shampoo she gave me unfriendly stare i am not a complainer

no room service to change the towels !

there wasn't any food available from room service

and since the tv was constantly breaking down, we called room service twice but the result was the same

helpful room service staff

the pool was amazing, and very clean as well

i loved their bar and pool areas

dishes and other room service remnants stayed in the hall ways for incredibly long periods of time

room service was great food was excellent didn't even have to leave

restaurant there with breakfast and lunch that you can order for room service is my favorite of any hotel i've been to before

the smell in the hallways and no room service

happy room service is back, it's close to the freeway, comfy beds, and the

the room service delivers with our any plates which made it inconvenient to enjoy the tasty breakfast

we ordered room service and our cheeseburgers were amazing.

room service was in a to- go box

i couldn’t use the pool or jacuzzi with kids all around. it was a big negative

so we were left with no choice but to put our kids traveling with us elsewhere

b/c of covid, no room service unless requested, and staff responded promptly to all of our needs for resupply of the

clean, great price, nice breakfast...perfect stay.

many amenities

nice clean rooms nice staff and good breakfast

from hearing the traffic on the freeway which was not actually disturbing, from our room with a pool view, we could hear the people talking

did not change out towels or do room service and the phone was not working to call for service, it just kept going busy

adding room service would make this place just fabulous.

breakfast was in one's room only by charge for room service

room service was wonderful, there are bunches of little places to sit around the property to enjoy

tasty breakfast sandwiches and fresh squeezed juices, speedy room service

room service could be earlier at 8:00 like coffee

there s room service as well but we didn t do that

restaurant too busy for room service. room could be more clean.

we ordered room service one evening just in time for sunset and that worked out well

room service food took almost 2 hours

to the sand very accommodating to my 5 year old sending up s mores and a tent to the room room service food was very delicious we ordered

the only down side was that we had to call room service for our coffee and robes but besides that everything was excellent

we utilized the pool, beach, bar and room service for breakfast

the bed was very comfortable, the room service was delicious and the staff were incredibly friendly

no room service for cleaning service

good bed. nice staff. good room service.

i ordered room service twice and it was exceptional and breakfast delivered every morning was extremely tasty

the phone in my room did not work, so to order room service i had to walk to the front desk

beach is a bit hit and miss but the staff were so friendly and professional - the included free room service breakfast was delicious and a really lovely touch

and lastly the room service menu has very few items

room service food from adjacent restaurant was good

hotels breakfast and daily room service with a restaraunt and spa on site.

room service due to covid), i was told

when i asked for extra towels

from the free parking, internet, and breakfast, to the proximity to restaurants and places to grab coffee, it

breakfast was minimal and room service can be improved

room service wasn t in service.

from checking in, room service, desk service, cleanliness, the beautiful view into the courtyard and free breakfast,

too bad that some of cleaning/room service staff did not speak any english and were unable to understand

very loud party in other rooms. no room service i was there for four nights!

also room service fees were more than they should have

ridiculous that you can order room service for eggs benedict, but not locks & bagels

exhausted from a long day of travel from the midwest, my wrist was killing me, and it was past room service time and had to go to local grocery store t get food

and also i think the room service hours could be increased

we love having dinner and room service through the restaurant onsite, harvest

everyone from the valets to the room service personnel to the bar servers were so friendly and welcoming

gorgeous views and beaches, elegant rooms with comfortable beds, great restaurants, excellent room service, wonderful pool and great pool service

the chairs in the balcony were dirty when i checked in, i asked the room service to change the cushion on the chair they said they will but instead they just flipped

loved our room service attendant and the room service breakfast is the best we've ever had in any hotel

we ordered room service which for anyone adhering to a plant-based diet is severely lacking

nice lounge area by the pool

they have a great whirlpool and regular pool

glass of pinot noir at the hotel bar was $15 dollars

had to go to another hotel nearby in the morning, the staff was nice enough to have their airport shuttle to drop me off so i didn't have to walk or take uber

they also have a very tiny gym, but its great

plus they do not do room service fpr daily cleaning at th excuse of upon request that they did not even mention n the

not having daily room service

the alarm clock was set for 5 am and a knock on the door at 7am with a room service order for another room in error

room service staff was courteous

starbucks on site. shower was nice. room service was good. very close to john wayne airport.

the room service agents don't reply so i had to call from my cell phone

the advertising says free cooked to order breakfast but no restaurants where open not even for room service

no room service available and staff in helpful. check in parking a mess.

a guest was able to order room service when i was already gone and forge my signature

we appreciated the towel and trashcan refresh, even though we missed a full room service on our first day

i wish it were closer to the beach, but it isn't. room service food is fair.

to morning room service by eduardo

restaurant & room service were both awesome

00 charge for room service seems obscene to me

the beds were very comfortable and room service was awesome!

room service didn t call me back to take my order for an hour

restaurants & room service were highly over priced. so was the parking.

was overpriced for being a mile away from the beach- a room service burger was $27, kids sliders at the pool were $19- we stay at many luxury properties

the bar on 3rd floor has the same menu as the room service

2 hours for room service one night

too many room service trays in hallways that had not been picked up for 24 hours

to call room service and there was no answer

room service for breakfast had sour milk and couldn't eat; ordered another order of

amazing views, top notch room service.

room service was extremely slow

lack of options for room service predictably over priced but offer choices awful wine options

one in house keeping or room service picks up the phone at all

the staff is great the food is good and so is the room service they actually know me by name lol i especially enjoy the berry smoothie and i always

i called room service for saltine crackers and they did not have any but they had no problem providing me

called room service for blankets, they never were brought up

room service menu in my room, phone in room didn t work, restaurant service was deplorable and my

loved how clean it was and it always smells fresh after room service

the room service staff was

room service was poor--received one call apologizing for the delay and then it was still delayed

no breakfast room service even available

the opulence, customer service (from the valet and wait staff to room service and beyond). (+) room service was fast and efficient (+)staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from resturant that you don t have credit and we are (-) no room service after 10pm

just wish the gym and the shops were open

the view is amazing the location the gym

room service several times

great room service and quick

even during covid the room service delivery was great

room service happened once during this pandemic

room service cleaning was not what typically is to be expected we had to ask for a double cleaning

the cafe was open, but there was no menu inside the room or mention of room service anywhere

room service staff was kind and prepared.

room service was delicious l

room service is slow

ordered room service for breakfast and they were so fast

first of all our hot breakfast was not available social hour not available daily room service not available and when calling for towels and other supplies the people bringing the

room service food was disappointing

room service poke nachos were the bomb that was the highlight of the entire trip was poke nachos

no 24 hr room service

were not told about every other day room service, had to ask for fresh

no room service for food

there were no instructions on how to use the phone like what to dial out or how to get a hold of room service if there was room service or how do you even get a hold of the front desk

room service from the italian restaurant was fantastic and fast

there is a small warm pool on a deck overlooking the ocean and a tiny hot tub, both clean and very nice to visit

feet were black from walking barefoot in our room

had room service

no experience with room service since it was an overnight stay

location, room was quiet, breakfast was good, room service was great.

didn't get room service to clean or make up the room for the 4 days, and had to beg for extra sheets for the

room service was not so great, they rushed and didnt do their job right also disliked the shower