adding room service would make this place just fabulous.

room service was wonderful, there are bunches of little places to sit around the property to enjoy

tasty breakfast sandwiches and fresh squeezed juices, speedy room service

breakfast was in one's room only by charge for room service

did not change out towels or do room service and the phone was not working to call for service, it just kept going busy

room service was delicious and affordable.

restaurant too busy for room service. room could be more clean.

we ordered room service one evening just in time for sunset and that worked out well

no room service ..called several times and never received a response

loved the room and the room service.

room service could have been available a little later into the evening/night.

amazing resturant staff top qualify food in restaurant top quality staff for room service etc super kind and

the bed was very comfortable, the room service was delicious and the staff were incredibly friendly

to the sand very accommodating to my 5 year old sending up s mores and a tent to the room room service food was very delicious we ordered

excellent room service and extremely friendly staff

the phone in my room did not work, so to order room service i had to walk to the front desk

and lastly the room service menu has very few items

good bed. nice staff. good room service.

beach is a bit hit and miss but the staff were so friendly and professional - the included free room service breakfast was delicious and a really lovely touch

i think the only reason it is not listed as 5 star is because there is not 24 hour room service

everyone from the valets to the room service personnel to the bar servers were so friendly and welcoming

loved our room service attendant and the room service breakfast is the best we've ever had in any hotel

gorgeous views and beaches, elegant rooms with comfortable beds, great restaurants, excellent room service, wonderful pool and great pool service

we ordered room service which for anyone adhering to a plant-based diet is severely lacking

the chairs in the balcony were dirty when i checked in, i asked the room service to change the cushion on the chair they said they will but instead they just flipped

excellent food both in dining room and room service; fresh fruits and veggies

and also i think the room service hours could be increased

room service was extremely fast and food

ridiculous that you can order room service for eggs benedict, but not locks & bagels

exhausted from a long day of travel from the midwest, my wrist was killing me, and it was past room service time and had to go to local grocery store t get food

helpful room service staff

there wasn't any food available from room service

and since the tv was constantly breaking down, we called room service twice but the result was the same

gym,spa and basketball court

the spa services are excellent.

daily room service or you choose when room and linen changed

even had room service barge in 30 mins after check in

hotel great service great food great location great staff, from front counter to kitchen and room service all 5 stars; very polite and helpful people with smiles

no room service

isn't any sign in the room to let you know what number to dial for the front desk of the hotel or room service

only place to eat for dinner was ordering room service

the bar on 3rd floor has the same menu as the room service

was overpriced for being a mile away from the beach- a room service burger was $27, kids sliders at the pool were $19- we stay at many luxury properties

helpful, from the valet attendants, reception, staff encountered randomly in the hallway and to room service

the menu in room service is quite poor. it could have been more varied and interesting.

the opulence, customer service (from the valet and wait staff to room service and beyond). (+) room service was fast and efficient (+)staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from resturant that you don t have credit and we are (-) no room service after 10pm

the view is amazing the location the gym

just wish the gym and the shops were open

b/c of covid, no room service unless requested, and staff responded promptly to all of our needs for resupply of the

gisela at the reception desk was wonderful and arranged a late check out so our teen basketball player could shower after the tournament

the pool area was nice but the pool itself needs a deep clean

i was concerned with the wifi. did not get a feeling it was secure.

frienly staff, bteakfast was very good and convenient. pool and hottub were nice.

the staff was friendly and helpful, the location was perfect and breakfast was a bonus.

everything was great. i loved breakfast and the rooms.

breakfast was good simple because of pandemic ud83eudd26ud83cudffb staff where efficient &

hot breakfast was good and rooms were updated.

good room, good breakfast.

haven't room service for the time i stayed, i have to go to the front desk to ask for it, and i didn't have

room service but they don't have a kitchen there or anything but room service would have many

tv not working, ceiling leaking orange/brown stuff, dogs too noisy, hair in the shower, no room service the entire

no room service, no body wash, no working phone in the room and nothing you ask for will be provided

because i don t want her to loose her job she is terrible ud83dude1e i even didn t request room service i just asked clean towels & shampoo she gave me unfriendly stare i am not a complainer

ordered room service for our breakfast, both days

happy room service is back, it's close to the freeway, comfy beds, and the

dishes and other room service remnants stayed in the hall ways for incredibly long periods of time

restaurant there with breakfast and lunch that you can order for room service is my favorite of any hotel i've been to before

the smell in the hallways and no room service

room service prices

here with friends, location was simply amazing, 24 hour room service was a surprise

room service staff came knocking on our door at 8 am

room service was great

enjoyed hotel room service, hotel restaurant outdoor dining with harbor views, and quick breakfast carry-out

the food was amazing. we had room service and ate at the resturant, the bar was fin too!

wonderful room service

room service was extremely slow

there was no room service and parking was expensive

minutes)

no room service for food

room service from the italian restaurant was fantastic and fast

there were no instructions on how to use the phone like what to dial out or how to get a hold of room service if there was room service or how do you even get a hold of the front desk

loved the jacuzzi pool

pool/jacuzzi was a little

aste + time )

room service several times

calls) to finally get the bottle opener but the staff was very courteous and

room service cleaning was not what typically is to be expected we had to ask for a double cleaning

we ordered room service the entire stay

weren t offering any in room service, the restaurant and pool were closed due to coronavirus but they still charged $30 per

no room service or food options. when checking in no cookies or water was given.

though out the hotel there was alot of room service plates outside of rooms

room service was quick and the the bartender made a mean piizza and was very

we were not notified at check in that if we needed any room service we needed to request it

room service was in a to- go box

the room service delivers with our any plates which made it inconvenient to enjoy the tasty breakfast

we ordered room service and our cheeseburgers were amazing.

too many kids lol

we stood in line for an hour for the pool and it was all worth it, nikki mitchell was extremely helpful and spoke very caring to us and

i brought caviar to my room for new years eve and room service brought me all of the condiments ( chopped onion, egg whites and yolks, etc (+)from the valet to the front desk, concierge to room service, the staff was exceptional. (+) it has room service and the pool and jacuzzi are open (*) eating out on the patio or having room services was delicious (*) my sons said room service was awesome (-) two out of the three room service meals i had went straight into the (+)did not like that you have no food room service late hours (+)room service breakfast was delicious and waited only 30 minutes each time (-)the room service menu could use an update!! hardly any options. (-)breakfast room service was extortionate at $80 for 2 people! and it wasn't even that great.

rooms with large balcony overlooking large resort style pool area

the eating arrangements

the pool deck was wonderful but best of all, the staff was superb

new pool, not crowded. remodeled about 1 year ago.

to the bayshore is like staying at your favorite aunt and uncles beach house and they have no kids but could have managed a dozen of the

hotel had to offer: free parking, post cards, roof top, elevator, chocolate cookie, water bottle, wifi, and breakfast

free wifi

wifi did not work well for me but did not affect my rating

was close to the beach, right next to a little playground for kids, the rooftop deck was nice, the room was cute, breakfast was okay, lots of options (though all

breakfast was nice and easy.

clean with friendly staff. great breakfast

i requested to have a room close to the pool area and they did their best to fulfill my request

pool and gym are small but do the trick

the pool and the breakfast. easy access to the beach. the breakfast had a great selection

breakfast was great and so was our room service

00 charge for room service seems obscene to me

breakfast buffet was very good , we also ordered room service both were delicious

the beds were very comfortable and room service was awesome!

i wish it were closer to the beach, but it isn't. room service food is fair.

the room service was fast

lack of options for room service predictably over priced but offer choices awful wine options

the staff is great the food is good and so is the room service they actually know me by name lol i especially enjoy the berry smoothie and i always

a nice hotel but just in the short hall i was on there was always a room service tray or trays on the floor for an extended period of time- nobody was to see that

called room service for blankets, they never were brought up

they also have a very tiny gym, but its great

bar should open earlier, we are on eastern time-3 hours ahead so wanted drinks earlier that bar

nice outdoor patio and pool

like that the person who answered the phone when i confirmed our reservation i asked there was a shuttle, and they stated no

nice lounge area by the pool

plus they do not do room service fpr daily cleaning at th excuse of upon request that they did not even mention n the

mobil room service is not up to par.

starbucks on site. shower was nice. room service was good. very close to john wayne airport.

room service staff was courteous

clean rooms, wonderful room service, very helpful staff especially the front desk, and my favorite part was even though

clean, friendly staff, the room service, comfortable bed and pillows

no breakfast room service even available

room service menu in my room, phone in room didn t work, restaurant service was deplorable and my

the room service staff was

walked to el torito for takeout since no room service

the cafe was open, but there was no menu inside the room or mention of room service anywhere

ordered room service for breakfast and they were so fast

i also didn't like the high fees included if you get room service from the restaurant in the hotel

room service is slow

room service was efficient, safe and prompt

did have available is their lunch/dinner menu in the room as well in case you want to use their room service after breakfast hours

a little bit with a rude tone wish there was a better coffee machine mosthotels now have keurig room service food wasn

pool and spa. restaurant. room service. clean room

they even offer room service with a little restaurant downstairs

we didnt use the room service or breakfast option but it was handy to have as an option

also the room service is always available, even daily before 1pm

wifi goes in and out. shower was luke-warm my whole stay. (3 nights) (-)wifi was non existent in unit 19 hot water took full five minutes to reach us (+) i also loved having the use of a microwave, fridge, and wifi (+) best amenity: surprisingly fast wifi (-)hot water at all and poor wifi (-)wifi was often down , making communication or access to the internet impossible. (-)hair dryer, no coffee maker, no slippers, no wifi, no drinking water (-)wifi is extremely terrible, terrible, terrible, terrible (-)no light bulb in bathroom, no wifi, horrible mattress, no blanket on bed, very dirty

sucks i didn t really get to enjoy their breakfast but i did do room service from their restaurant and it was amazing

the advertising says free cooked to order breakfast but no restaurants where open not even for room service

no room service

three days in hotel no room service

no room service available and staff in helpful. check in parking a mess.