restaurants & room service were highly over priced. so was the parking.

room service wasn't all that tasty, considering the price you pay for it, and you're better off

the menu in room service is quite poor. it could have been more varied and interesting.

room service didn t call me back to take my order for an hour

was overpriced for being a mile away from the beach- a room service burger was $27, kids sliders at the pool were $19- we stay at many luxury properties

the opulence, customer service (from the valet and wait staff to room service and beyond). (+) room service was fast and efficient (+)staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from resturant that you don t have credit and we are (-) no room service after 10pm

just wish the gym and the shops were open

the view is amazing the location the gym

room service staff came knocking on our door at 8 am

here with friends, location was simply amazing, 24 hour room service was a surprise

but the bar, waitress, and room service staff were very attentive and pleasant

i needed to exchange my meal and had great service from the restaurant and room service

pool staff was great, room service food was very good, kids club attendent very nice,

we were not notified at check in that if we needed any room service we needed to request it

room service but we understand the new rules with covid.

weren t offering any in room service, the restaurant and pool were closed due to coronavirus but they still charged $30 per

i could understand no free breakfast and no room service at all; but, parking and internet are basics

room service was quick and the the bartender made a mean piizza and was very

room service was extremely fast and food

exhausted from a long day of travel from the midwest, my wrist was killing me, and it was past room service time and had to go to local grocery store t get food

we love having dinner and room service through the restaurant onsite, harvest

excellent food both in dining room and room service; fresh fruits and veggies

also room service fees were more than they should have

the chairs in the balcony were dirty when i checked in, i asked the room service to change the cushion on the chair they said they will but instead they just flipped

we ordered room service which for anyone adhering to a plant-based diet is severely lacking

gorgeous views and beaches, elegant rooms with comfortable beds, great restaurants, excellent room service, wonderful pool and great pool service

loved our room service attendant and the room service breakfast is the best we've ever had in any hotel

everyone from the valets to the room service personnel to the bar servers were so friendly and welcoming

i ordered room service twice and it was exceptional and breakfast delivered every morning was extremely tasty

the phone in my room did not work, so to order room service i had to walk to the front desk

i think the only reason it is not listed as 5 star is because there is not 24 hour room service

good bed. nice staff. good room service.

and lastly the room service menu has very few items

amazing resturant staff top qualify food in restaurant top quality staff for room service etc super kind and

the bed was very comfortable, the room service was delicious and the staff were incredibly friendly

no room service for cleaning service

to the sand very accommodating to my 5 year old sending up s mores and a tent to the room room service food was very delicious we ordered

the only down side was that we had to call room service for our coffee and robes but besides that everything was excellent

room service could be earlier at 8:00 like coffee

no room service ..called several times and never received a response

loved the room and the room service.

the restaurant didn't answer for room service or return messages

room service was delicious and affordable.

tasty breakfast sandwiches and fresh squeezed juices, speedy room service

adding room service would make this place just fabulous.

breakfast was in one's room only by charge for room service

did not change out towels or do room service and the phone was not working to call for service, it just kept going busy

room service was wonderful, there are bunches of little places to sit around the property to enjoy

there wasn't any food available from room service

and since the tv was constantly breaking down, we called room service twice but the result was the same

helpful room service staff

have loved to take more advantage of the sauna and steam room but could not bacuse of having my kids

the bar and restaurant were very nice and we had a great getaway

b/c of covid, no room service unless requested, and staff responded promptly to all of our needs for resupply of the

the gym was set up nicely and had decent equipment

allowed us an early check in

room was not bad for $199 cad has pool and gym free breakfast front desk staff was friendly and

gisela at the reception desk was wonderful and arranged a late check out so our teen basketball player could shower after the tournament

the room service was great. the cleanliness and the view amazing.

the full kitchen was so nice it included pots and pans, plates, cups, and utensils

i was welcomed with my dog and the pet fee is very very reasonable

the only thing i can think of is a few more items in the kitchen for cooking.

i loved the kitchen with microwave, full fridge, coffee maker, dishes, etc

no 24 hour room service.

the staff was friendly, room service did a great job, and i had a window facing the ocean

room service would be great if they offers it

no valet, no bellman, bad food, no room service, uncleanly, outdated, smell in room, needs renovation, too expensive for bad service

no restaurant, pool or bar.

suite was spacious, private, clean, and even offered a private patio with fire pit and private parking spot

we had the suite, which offered a private patio with table, guaranteed parking space, a fire pit and grill

place was very nice, with a kitchenette and a patio w/ a bbq

small parking lot of

though we had a kitchen, there was no coffee in it

room service was great food was excellent didn't even have to leave

restaurant there with breakfast and lunch that you can order for room service is my favorite of any hotel i've been to before

happy room service is back, it's close to the freeway, comfy beds, and the

cheap and speedy room service although the menu was fairly limited

the smell in the hallways and no room service

my husband and i were awaken by a room service at 8am

isn't any sign in the room to let you know what number to dial for the front desk of the hotel or room service

daily room service or you choose when room and linen changed

this place does room service at 9am, much earlier than what we are used to

even had room service barge in 30 mins after check in

everything was great. i loved breakfast and the rooms.

the breakfast is good

good room, good breakfast.

breakfast was just ok. but it was nice that there was a warm food option.

the breakfast is so so

room service but they don't have a kitchen there or anything but room service would have many

no room service, no body wash, no working phone in the room and nothing you ask for will be provided

haven't room service for the time i stayed, i have to go to the front desk to ask for it, and i didn't have

tv not working, ceiling leaking orange/brown stuff, dogs too noisy, hair in the shower, no room service the entire

because i don t want her to loose her job she is terrible ud83dude1e i even didn t request room service i just asked clean towels & shampoo she gave me unfriendly stare i am not a complainer

we ordered room service and our cheeseburgers were amazing.

room service was in a to- go box

the room service delivers with our any plates which made it inconvenient to enjoy the tasty breakfast

rooms, pool, lobby, restaurant, location, liked it all

so we were left with no choice but to put our kids traveling with us elsewhere

when i asked for extra towels

room service due to covid), i was told

hotels breakfast and daily room service with a restaraunt and spa on site.

room service food from adjacent restaurant was good

would be great if the hotel could offer coffee in the lobby at other than breakfast hours

very loud party in other rooms. no room service i was there for four nights!

from checking in, room service, desk service, cleanliness, the beautiful view into the courtyard and free breakfast,

too bad that some of cleaning/room service staff did not speak any english and were unable to understand

breakfast was minimal and room service can be improved

room service wasn t in service.

room service breakfast fantastic spa - use of steam, sauna, jacuzzi, salt water pool all

minutes)

amazing views, top notch room service.

wonderful room service

room service for breakfast had sour milk and couldn't eat; ordered another order of

room service from the italian restaurant was fantastic and fast

no room service for food

there were no instructions on how to use the phone like what to dial out or how to get a hold of room service if there was room service or how do you even get a hold of the front desk

after a drive from texas 24 hours and had our family reunion when we got there and asked for an early check in and not getting the room i was promised i gave up on even mentioning the headache of

charged a resort fee which doesn t seem right since they don t even have a swimming pool

great room service and quick

calls) to finally get the bottle opener but the staff was very courteous and

room service several times

we ordered room service the entire stay

room service cleaning was not what typically is to be expected we had to ask for a double cleaning

i brought caviar to my room for new years eve and room service brought me all of the condiments ( chopped onion, egg whites and yolks, etc (+)from the valet to the front desk, concierge to room service, the staff was exceptional. (+) it has room service and the pool and jacuzzi are open (*) eating out on the patio or having room services was delicious (*) my sons said room service was awesome (-) two out of the three room service meals i had went straight into the (+)did not like that you have no food room service late hours (+)room service breakfast was delicious and waited only 30 minutes each time (-)the room service menu could use an update!! hardly any options. (-)breakfast room service was extortionate at $80 for 2 people! and it wasn't even that great.

pool area and jacuzzi was very clean and accessible

as a country, the staff here made our stay as comfortable as possible & we were able to enjoy the pool as well as food & drinks to go

utside on the water or by the pool) are fun and convenient

service at the pool

wifi was fast!!! super cozy and totally close to the beach, great staff!!

free wifi

to the bayshore is like staying at your favorite aunt and uncles beach house and they have no kids but could have managed a dozen of the

to the bayshore is like staying at your favorite aunt and uncles beach house and they have no kids but could have managed a dozen of the

was close to the beach, right next to a little playground for kids, the rooftop deck was nice, the room was cute, breakfast was okay, lots of options