happy room service is back, it's close to the freeway, comfy beds, and the

the smell in the hallways and no room service

restaurant there with breakfast and lunch that you can order for room service is my favorite of any hotel i've been to before

room service was great food was excellent didn't even have to leave

ordered room service for our breakfast, both days

b/c of covid, no room service unless requested, and staff responded promptly to all of our needs for resupply of the

ally quick), rooms, beds, bathroom & pool

gisela at the reception desk was wonderful and arranged a late check out so our teen basketball player could shower after the tournament

i also liked that i had the pool view from my room so i can keep an eye on my teenagers

easy parking, pool hours are reasonably great, breakfast was greatly appreciated

breakfast was good simple because of pandemic ud83eudd26ud83cudffb staff where efficient &

the breakfast is good

the breakfast is so so

breakfast was just ok. but it was nice that there was a warm food option.

the staff was friendly and helpful, the location was perfect and breakfast was a bonus.

hotel great service great food great location great staff, from front counter to kitchen and room service all 5 stars; very polite and helpful people with smiles

daily room service or you choose when room and linen changed

my husband and i were awaken by a room service at 8am

even had room service barge in 30 mins after check in

isn't any sign in the room to let you know what number to dial for the front desk of the hotel or room service

room service but they don't have a kitchen there or anything but room service would have many

haven't room service for the time i stayed, i have to go to the front desk to ask for it, and i didn't have

tv not working, ceiling leaking orange/brown stuff, dogs too noisy, hair in the shower, no room service the entire

no room service to change the towels !

no room service, no body wash, no working phone in the room and nothing you ask for will be provided

and since the tv was constantly breaking down, we called room service twice but the result was the same

there wasn't any food available from room service

helpful room service staff

property, pool and kids pool area, brunch and staff!!

pool was amazing

room service food from adjacent restaurant was good

hotels breakfast and daily room service with a restaraunt and spa on site.

room service due to covid), i was told

when i asked for extra towels

we were able to sample the ayres hotel this time having stayed in the ayres hotel and spa across the parking lot

breakfast was minimal and room service can be improved

from checking in, room service, desk service, cleanliness, the beautiful view into the courtyard and free breakfast,

room service wasn t in service.

very loud party in other rooms. no room service i was there for four nights!

too bad that some of cleaning/room service staff did not speak any english and were unable to understand

we ordered room service and our cheeseburgers were amazing.

room service was in a to- go box

the room service delivers with our any plates which made it inconvenient to enjoy the tasty breakfast

the pool was beautiful with lots of lounge chairs and umbrellas

top bar was super chill with good music

room service was delicious and affordable.

room service could be earlier at 8:00 like coffee

the restaurant didn't answer for room service or return messages

loved the room and the room service.

room service for breakfast starts at 9 am... not a

and also i think the room service hours could be increased

exhausted from a long day of travel from the midwest, my wrist was killing me, and it was past room service time and had to go to local grocery store t get food

we love having dinner and room service through the restaurant onsite, harvest

ridiculous that you can order room service for eggs benedict, but not locks & bagels

room service was extremely fast and food

i ordered room service twice and it was exceptional and breakfast delivered every morning was extremely tasty

beach is a bit hit and miss but the staff were so friendly and professional - the included free room service breakfast was delicious and a really lovely touch

good bed. nice staff. good room service.

and lastly the room service menu has very few items

i think the only reason it is not listed as 5 star is because there is not 24 hour room service

amazing resturant staff top qualify food in restaurant top quality staff for room service etc super kind and

excellent room service and extremely friendly staff

room service could have been available a little later into the evening/night.

service from the valet to the room service

no room service for cleaning service

tasty breakfast sandwiches and fresh squeezed juices, speedy room service

room service was wonderful, there are bunches of little places to sit around the property to enjoy

did not change out towels or do room service and the phone was not working to call for service, it just kept going busy

breakfast was in one's room only by charge for room service

adding room service would make this place just fabulous.

everyone from the valets to the room service personnel to the bar servers were so friendly and welcoming

gorgeous views and beaches, elegant rooms with comfortable beds, great restaurants, excellent room service, wonderful pool and great pool service

the chairs in the balcony were dirty when i checked in, i asked the room service to change the cushion on the chair they said they will but instead they just flipped

loved our room service attendant and the room service breakfast is the best we've ever had in any hotel

we ordered room service which for anyone adhering to a plant-based diet is severely lacking

room service didn t call me back to take my order for an hour

was overpriced for being a mile away from the beach- a room service burger was $27, kids sliders at the pool were $19- we stay at many luxury properties

restaurants & room service were highly over priced. so was the parking.

only place to eat for dinner was ordering room service

2 hours for room service one night

the opulence, customer service (from the valet and wait staff to room service and beyond). (+) room service was fast and efficient (+)staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from resturant that you don t have credit and we are (-) no room service after 10pm

just wish the gym and the shops were open

the view is amazing the location the gym

weren t offering any in room service, the restaurant and pool were closed due to coronavirus but they still charged $30 per

there was also no room service for dinner

i could understand no free breakfast and no room service at all; but, parking and internet are basics

we were not notified at check in that if we needed any room service we needed to request it

main thing lacking was not having full restaurant/room service options

food delicious, room service prompt, staff friendly

here with friends, location was simply amazing, 24 hour room service was a surprise

pool staff was great, room service food was very good, kids club attendent very nice,

room service immediate

room service prices

wifi was a hassle and was never able to log on even after reaching the front desk

pool shallow and cold breakfast is way too expensive and is not good with a very long wait for food

free shuttle to and from airport

alarm kept going off in the pool equipment room in the middle of the night waking me up as this was right around the corner

balconies. free wifi. free parking. yay.

room service staff was courteous

clean rooms, wonderful room service, very helpful staff especially the front desk, and my favorite part was even though

mobil room service is not up to par.

starbucks on site. shower was nice. room service was good. very close to john wayne airport.

i liked the place but the problem was the room service

the room service agents don't reply so i had to call from my cell phone

the advertising says free cooked to order breakfast but no restaurants where open not even for room service

no room service available and staff in helpful. check in parking a mess.

sucks i didn t really get to enjoy their breakfast but i did do room service from their restaurant and it was amazing

a guest was able to order room service when i was already gone and forge my signature

breakfast buffet was very good , we also ordered room service both were delicious

to morning room service by eduardo

breakfast was great and so was our room service

place everything was good, beds were super comfortable and the food was great from room service

i wish it were closer to the beach, but it isn't. room service food is fair.

room service for breakfast had sour milk and couldn't eat; ordered another order of

there was no room service and parking was expensive

room service was extremely slow

minutes)

too many room service trays in hallways that had not been picked up for 24 hours

loved how clean it was and it always smells fresh after room service

room service was poor--received one call apologizing for the delay and then it was still delayed

room service menu in my room, phone in room didn t work, restaurant service was deplorable and my

i liked the room service and all the amenities

clean, friendly staff, the room service, comfortable bed and pillows

no room service after a certain hour

a restaurant with room service was awesome

the staff is great the food is good and so is the room service they actually know me by name lol i especially enjoy the berry smoothie and i always

the room service was fast

i called room service for saltine crackers and they did not have any but they had no problem providing me

the room service was really good

comfy bed, ample self parking, friendly staff, very quick room service

great room service and quick

i had to call house keeping, font desk, and room service

room service happened once during this pandemic