maybe not quite enough sun beds around the pool

the bar and the outside areas have comfy sofas and chairs for both day and night time

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

good location and plenty of choice for breakfast

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

room service or half board available if you want it for around 15 euro a day from its modern sister

wifi access works only in lobby at reception.

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

t

station and ocean promenade), - cleaned everyday, - balcony with nive view, - safe area, - good wifi, - polite hotel staff

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

the location,and the gym

everything was perfect breakfast stuff ud83dudc4d

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let

but fix it only on another day - bad cocktails in bar - very loud

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

immaculate comfortable pool areas

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

good buffet breakfast

breakfast was very good with plenty of choice

concierge not very helpful. bar staff very good

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

were a lot of noise outside from the bar next to the hotel

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

lots of restaurants and bars/cafes are a stone throw away

also, the room service wasn't perfect

room service was during siesta time

also one day the room service didn t leave any towels in the room, when we called and asked for them we were asked

firstly, i have nothing to say about cleanliness, everything was sparkling clean with daily room service

outside bar staff very slow. wifi iffy at times.

the room service was perfect

staff were very pleasant and the daily room service was good

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

disadvantage of the spacious room, is that the wifi is not build for it

you have to pay for wifi.

the location, the breakfast, the pool on the rooftop, the staff were all perfect.

gym open from 10 am to 6 pm only outside pool was very small, impossible to swim there inside pool

everything was simply great, the spa was a great treat on the stormy days.

need for intensive use of air freshener spray on the 5th floor

the gym could ve been a bit bigger.

breakfast and dinner were excellent

very nice pool area

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

facilities are extremely clean, and pool and bars really taken care of

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

one uk channel on tv for nighttime but not a big deal pool slightly small

bar snacks available at a good price

breakfast is reach however the same every day

i liked the person at the bar but i never got his name

tter wi-fi, safe, pool towels,

breakfast buffet has a wide selection

clean as a whistle and breakfast was excellent

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

pool area was also good, and the location excellent, right on the sea front in the centre of the

perfect location and nice breakfast. the view from the room was perfect

n restaurant and pool bar

the breakfast buffet has everything you can ask for

noise from bar below was unexpected but stopped at 11pm so bearable

the view was amazing, the breakfast was very nice and it had many options.

breakfast was huge

we never found more than one or 2 people in each food and service in the 3 restaurants was good room service was excellent food and on time we stayed last week of march when weekends get busier

room service and staff are exceptional and very kind

room service was exzellent as well

poor service, food was dire, room service ceased at 11pm

everything was perfect- staff, decoration, room service, breakfast, spa, pool, animation,...

ie where is the spa, the prices, whether or not they do room service,

ception, room service, spa reception

is aditionnally charged, the spa

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day that we waited for the ice

eur for 1 h), drinks, the room service

dered by room

the sea view was a bonus and first class room service

son's burger was raw

the room service food options were very less

tea making facilities in room, no room service, only one pool bar for drinks main bar in lobby not open, 4 lifts but only two works,

nothing to dislike. lack of designated parking was the only issue.

really nothing. the parking turned out to be easier than expected.

please note that parking is a 10 minutes walk away

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although we found our own nearby

the swimming pool was great

kids said swimming pool could be warmer

plenty of parking

pool, bbq, and cats made it perfect for us

there are a lot of parking

even get to try her home-grown bananas

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with fresh banana juice from the family owned plantage or very beautifully restored

the parking is a 3-5minute walk (free of charge) (+) also, free parking nearby is convenient (+) we still can t believe we paid so little when you consider the extensive breakfast and the parking in the village center was included (+) the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and (-) be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload (-)in the historical centre (which we wanted), parking is a few minutes walk uphill from el drago car park (free with the pass provided after (+) parking is very convenient (+) located center of the city, walking distance to many good restaurants and parking -which provided for free (+) free parking in the parking house nearby

breakfast was great as well

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

was reasonably clean and room service satisfactory

the room also had a tv, free wifi and was overall very cozy

restaurant, nice spacious room, good wifi

ter a slightly tricky arrival)

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

comfy beds, easy parking, centrally located on the island

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

comfortable clean room. great value. good location close to airport. free parking. all good.

hotel has parking spaces available

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

had a bad experience with the room service, we were very disappointed with what we got, to the level of uneatable

things, i suggest, should be looked at: room service food, like sandwiches, salads, etc

24h room service pizzas don t have tomato on them

room service was probably the poorest i have ever had

room service choice

breakfast was good and varied.

also had a nice small gym

the breakfast is excellent.

the breakfast wasn t fresh, all cooked meals felt precooked

breakfast was delicious and varied enough each day

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30+

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

kettle, no water

great location with free parking

room equipment

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

wifi was only available in reception, would be nice to have in the rooms

is only street parking, but it was never a problem to find a close spot

lovely to have jacuzzi and outdoor hot pool after a days trek up the mountains

everything.(without location) room service !!specially staff!! (-) secondly, when i ordered room service i was told that i hadn't opened credit so had to pay in cash (-) room service horrible

it had nice bar area to sit

wifi was good

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

one lady behind bar who was particularly friendly and helpful

tea/coffee making facilities in the room and not on room service list either

room with no view, uncomfortable bed and no room service when requested and no tea or coffee facility in room

we couldn't enjoy the rooftop terrace and the pool, which closed at 9:30 pm, nor the unavailable room service

they also have room service but we didn't use this on our visit the terrace has a gym and two jacuzzis as well as

we ordered room service the first night and the food was incredible

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a lovely view over the swimming pool and mountains must say

the hotel offers room service but the service was poor, it took 3 phone calls to order and the food, when it came

we arrived and didnt have the change to order from room service as it opened 8 pm

pleasant bar and reasonably priced room service

restaurant phone not answered when trying to order room service

free wifi and fridge available,

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

room - 405 was clean and comfortable with a little balcony and ok wifi

no wifi in the room, only in lounge on 1st floor

wifi was hit and miss,a spotty connection goggle called it !!

too small swimming pool, room service pizza that i ordered was tasted like uncooked flour.

room service pizza not fresh

like the location and the fact that there was room service

room service food

charged for ice breakfast isn t great room service doesn t have a good selection not a great

no coffee making facilities in room

room did not get cleaned the first it dr off day until i called room service

room service food wasn't great

mburger).

great quality of the facilities, perfect location, the management staff is polite and helpful, room service efficient and good even on a busy day

room service was very good and indeed all staff - reception, bar, restaurant - were very nice and

i always love to drink boil water and it s too hassle asking for room service on just boil water

room service and the standard of food was appalling

good location, nice swimming pool

very good food for breakfast and good food at the bar also

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

central location, free wifi.

internet wifi was really bad.

good free wifi

wifi set up a bit strange, make sure you book their paid parking well in advance