wifi was unreliable in the room. it worked properly in the public areas only.

pleasant, wonderful building with a great breakfast

t not guaranteed) directly in front of the property

really nothing. the parking turned out to be easier than expected.

very nice staff. the location is great and the breakfast has all you need.

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

there is no club room bar with premium wine/spirits/snacks

value for money. breakfast.

heated pool comfort good service

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning to dj and dancing late at night

great breakfast, nice terrace with sea view, swimming pools.

breakfast was very good with plenty of choice

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

immaculate comfortable pool areas

good buffet breakfast

room service and staff are exceptional and very kind

otherwise very comfy and luxurious hotel, excellent room service and overall perfection

body answers the phone ever) and the service at the restaurants and bar was awful

was very high level, bedroom, room service, spa, breakfast, bar, very professional and friendly staff

not prepared for room service

room service or half board available if you want it for around 15 euro a day from its modern sister

free wifi which worked ok

there was a bathtub with enough hot water to fill it, relaxed atmosphere, quiet area, good wifi

station and ocean promenade), - cleaned everyday, - balcony with nive view, - safe area, - good wifi, - polite hotel staff

t

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up and down the

2 pool areas, both very clean

breakfast was lovely plenty of choice.

wifi was terrible

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

were a lot of noise outside from the bar next to the hotel

concierge not very helpful. bar staff very good

seems the place is more like a cafe bar with rooms

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

the hotel had all the facilities we needed including a decent pool

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let

loved the hotel gym, it's large, well equipped and air conditioned

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

staff were very pleasant and the daily room service was good

the room service was perfect

small pool

adults only, location, staff very helpful particularly reception

concerning the breakfast room

the bar was excellent and the choice of wine really out of the

very clean, good food and a good swimming pool

however, they put up signs everywhere trying to charge extra for services

the pool outside with the bar were nice

also one day the room service didn t leave any towels in the room, when we called and asked for them we were asked

room service was during siesta time

firstly, i have nothing to say about cleanliness, everything was sparkling clean with daily room service

also, the room service wasn't perfect

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

pool facilities exemplary

gym open from 10 am to 6 pm only outside pool was very small, impossible to swim there inside pool

the location, the breakfast, the pool on the rooftop, the staff were all perfect.

unfortunately we didn't have time to try the spa service, the pool or the gym

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely terrace to sit outside of the room and have a drink- hotel also offers live music

the gym was small but well equipt

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

pool needs a little bit of talc as it is looking a little neglected and they need to be firmer with

ie where is the spa, the prices, whether or not they do room service,

ception, room service, spa reception

is aditionnally charged, the spa

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day that we waited for the ice

eur for 1 h), drinks, the room service

dered by room

the sea view was a bonus and first class room service

son's burger was raw

the room service food options were very less

tea making facilities in room, no room service, only one pool bar for drinks main bar in lobby not open, 4 lifts but only two works,

the wonderful staff, the breakfast, cleanliness of the room

the view was amazing, the breakfast was very nice and it had many options.

and the beautifully prepared food ,both at breakfast and dinner was mostly cold

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

was reasonably clean and room service satisfactory

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

ter a slightly tricky arrival)

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

some facilities for kids

pool cold in decemeber

there is laundry facility available at a charge which is great for longer travels like ours

kids said swimming pool could be warmer

pool was cold but still great for a dip on a hot day

nice pool and plenty of outdoor space for bbq, dining etc

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

we got our breakfast, which was delicious and plently

r family owns a banana plantation) in the smoothies for breakfast

breakfast was great as well

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

comfy beds, easy parking, centrally located on the island

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

comfortable clean room. great value. good location close to airport. free parking. all good.

hotel has parking spaces available

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

there is also a big parking lot

great location with free parking

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

restaurant and bar weren't working so we had to search for other options in the village

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

in the garden there is small pool and a little friendly kitty to play with

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at 03:30 to climb teide and the lovely staff made me a

the spa is great, with a sauna and a jacuzzi

parking is free, in front of the hotel

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

room service only available from 8pm onwards and food very average. pool not heated.

room service choice

room service was probably the poorest i have ever had

had a bad experience with the room service, we were very disappointed with what we got, to the level of uneatable

room service later! we went to a concert & wanted to eat but room service only till 11

perfect location for exploring teide. breakfast is superb

breakfast was delicious and varied enough each day

the breakfast wasn t fresh, all cooked meals felt precooked

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

tasty breakfast

everything.(without location) room service !!specially staff!! (-) secondly, when i ordered room service i was told that i hadn't opened credit so had to pay in cash (-) room service horrible

it had nice bar area to sit

wifi was good

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

one lady behind bar who was particularly friendly and helpful

tea/coffee making facilities in the room and not on room service list either

room with no view, uncomfortable bed and no room service when requested and no tea or coffee facility in room

we couldn't enjoy the rooftop terrace and the pool, which closed at 9:30 pm, nor the unavailable room service

they also have room service but we didn't use this on our visit the terrace has a gym and two jacuzzis as well as

we ordered room service the first night and the food was incredible

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a lovely view over the swimming pool and mountains must say

the hotel offers room service but the service was poor, it took 3 phone calls to order and the food, when it came

we arrived and didnt have the change to order from room service as it opened 8 pm

pleasant bar and reasonably priced room service

restaurant phone not answered when trying to order room service

free wifi and fridge available,

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

room - 405 was clean and comfortable with a little balcony and ok wifi

no wifi in the room, only in lounge on 1st floor

wifi was hit and miss,a spotty connection goggle called it !!

too small swimming pool, room service pizza that i ordered was tasted like uncooked flour.

room service pizza not fresh

like the location and the fact that there was room service

room service food

charged for ice breakfast isn t great room service doesn t have a good selection not a great

no coffee making facilities in room

room did not get cleaned the first it dr off day until i called room service

room service food wasn't great

mburger).

great quality of the facilities, perfect location, the management staff is polite and helpful, room service efficient and good even on a busy day

wifi is bad, slow and frequently disconnects

very friendly employees! very central! very fast internet via wifi. nice balcony.

wifi set up a bit strange, make sure you book their paid parking well in advance

good free wifi

wifi very unreliable. we had to sign in every ten minutes.

i always love to drink boil water and it s too hassle asking for room service on just boil water

room service and the standard of food was appalling

room service was very good and indeed all staff - reception, bar, restaurant - were very nice and

the pool the staff the gigantic bed and shower

good location, nice swimming pool