close to the shore, nice breakfast

centre of this town ,free parking spaces around the hotel , our room was nice and clean with mini bar and comfortable mattress and pillows,huge bathroom

big comfy bed, great bathroom, bath robes, enormous flat screen tv, minifridge/bar, delicious breakfast with lots of choice, restaurant also great for snacks & meals

free breakfast was delicious

breakfast was good, hotel was very clean

room service food while we quarantined waiting for test result

nice big rooms, good room service and lovely staff

reception helpful and good room service

no additional fee mentioned for room service but were told it was €10, this should say additional fee on booking

no room service (probably because they normally don't rent this apartment so they forgot to check)

d that is pretty much everything).

big parking area in 3 minutes walking distance

small supermarket and bar on the ground floor

wifi should run 24 hours and should not be switched off during the evening/night

though availible in other parts of the place)

dinner and breakfast buffet was ok too

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can refresh yourself

the breakfast was standard, but good ( though we had fresh fruits for breakfast, i would suggest to add

plenty of parking

the breakfast was excellent

very clean and comfy rooms, everyday room service, nice breakfast, kind and helpful stuff

tricky parking down a stip hill.

there is ample parking

parking very tight

private parking is available - that is rare in madeira

they have a really good restaurant but no room service

the parking situation was sometimes complex, but the team also provided help and a solution.

pool was very cold as unheated but we appreciated the fact it was more environmentally friendly so

we loved the cozy spot by the window to read but also enjoyed lying by the pool

it's a really great experience

om service floor 7), graciano at reception, norberto in the restaurant and finally but no means

the property is stunning, the facilities are incredible and special mention to the room service menu which is really stunning travelling with a 4-month old baby, we couldn t

my wife and i would like to say a special thanks to ana

check in and check out was quick and easy, room service great, good menu

24h room service, breakfast was great and buffet also

pool area is nice, heated inside pool is good with the kids, outside pool was little bit chilly

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the sauna

the buffet for breakfast lunch and dinner had a wide variety and was always delicious and topped up regularly

very good pool and spa

place front the beach, beautiful ocean view, good food, helpful stuff, nice clean pool

the spa and the pools are great

spa are a little run down a small remake will do

inside and outside pools, jacuzzi, spa facilities

spa facilities are old and tired

spa and outdoor pool

cosy family run bed and breakfast, amazing local food in the restaurant

breakfast is bare minimum

town in madeira, great to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast included parking free on the street, there is enough

breakfast without fruits

comfy rooms with ocean view, quiet area, easy parking, near a beach

the room service was impeccable

really apprecciated the helpfulness off all the staff (reception,kitchen,room service

with closed windows and with the a/c on - while the reception staff was very helpful and the room service really great, the waiting staff in the restaurant was

and room service is the biggest advantage

positive surprises: - the rooms are really big, 20+m2 - nice, hard mattresses - super attentive room service, paying attention to detail - large selection of food for breakfast for a hotel at

the place was also very clean, well stocked with soap and shampoo, the room service was great as well, no complaints at all

the room service was perfect

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity pool and view from the hot tub was to die for

the continental breakfast could be also taken outside and included scrambled, fried or boiled eggs as well as fruit

pool bar could open a little later into the evening,,,showers a little dated..

pool & breakfast

very good breakfast.

parking is very convenient, there are parking spaces directly outside and also in the underground

breakfast and service was outstanding

daily room service

breakfast was really amazing

i loved that the staff allowed us to use the gym showers after we checked out as we went hiking the day of our flight

nice swimming pool right next to the beach

the access to the pool and beach were super nice and easy accessible

offer massage at spa area

pool area very nice

outside pool and bar was so much fun and great options for drinks

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

by the pool they had nice snacks and drinks

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

special praise goes to norberto, who is responsible for the bar and restaurant

great breakfast

parking is available

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short taxi away

swimming pool was a little too cool for me.

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

complimentary shuttle into central funchal several times daily

excellent service staff so friendly and helpful large rooms lovely gardens/pool excellent breakfast and dinner on site was

excellent breakfast, good pool and bar facilities for casual eating.

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

limited room service menu

the restaurant serves delicious food and the room service menu is also excellent

they went out of their way to be helpful - even opening up the gym at 7am for me so i could do an hour before my swim, and still leave time for a

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

hotel is clean, room service is doing a great daily job to keep the room tidy

-) daily room service

room service food on first night was poor quality

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

apart hotel didn t had room service but we were able to order at the bar and take it to the room

the hotel had no room service for food, or for lunch or dinner

the spa, bar jacuzzi and room service was not available

has all the facilities one expects with a 5-star hotel: gym, swimming pools, room service, bath etc

customer service, poor room service, no minibar, broken phone, non-working safe, poor shower, ice cold indoor and outdoor

my mum was ill and they were fantastic bringing room service and allowing us to stay in our

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

love the buffet breakfast at the hardin ajuda hotel

rich and delicious breakfast

great breakfast great facilities swimming pool & sauna great helpful staff

the breakfast is excellent continental style with a la carte menu.

e hotel also offered us rent a car), there was a parking with enough

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

spa was very pleasant and relaxing

there is also a gym with a few equipments

enjoyed our stay very much , great breakfast and super dinner

few parking slots.

this is an excellent base to explore madeira and we appreciated the ease of car parking and the fact that it was convenient to access the main highways from the hotel

the hotel provides a shuttle service from monday to saturday to take you to the city center of funchal

wonderful staff, breakfast was amazing, great location. the shuttle downtown was perfect

pool bar available with food lunchtime selections

you can get room service as well

room service was top notch , each day there were leaving extra snacks/fruits in my room, they were

acks etc each

room service menu was very

cute touches every day with a snack left in the room together with room service

room service and food in general wasn't great, but there are tons of restaurants nearby.

use people stay at hotels to wash dishes) we were told we would get a gift every

was buffet only and cost 25 euros which was too much, it shouldn't be cheaper to order steak over room service than a buffet

was amazing, be it service, staff, facilities, room service

washing dishes apparently is not part of room service

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

breakfast, fantastic see view from the terras and our room

staff, location, bed, breakfast, view, pool

is very small, and always english breakfast is very poor, i realize that in this context of a gym it is difficult, but it could be a little

great breakfast, views and location

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to satisfy

room service was very limited and was only able to order a toasted sandwich with cheese and that

the room service was good but just note they charge 5,50 for room service each time so i ordered a

cept salad) -everything as

wnhill) -room service: cesar salad is with fish

they charged us 3 for room service without even notifying us

the food was a winner for us, there was a poolside bar/cafe that you could order room service from or eat outside in the sun for some incredibly reasonable prices especially for

excellent room service

comfortable beds, minifridge, parking (7€/day), breakfast was ok

staff is very friendly, the breakfast is very good, the room is comfortable, the pools are great

we loved eating room service

we ordered some room service and the food was delicious and not expensive

om service, bar)

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

asonable prices and extensive menu) on our room balcony and the restaurant was

the breakfast was absolutely fabulous.

the new facilities with indoor pool, gym, sauna and steam bath

would have liked gym to be open at 7am

but the breakfast was horrible and 2 many rules for an adults-only hotel

the new facilities with indoor pool, gym, sauna and steam bath

in isolation for the first night til our test results came in and they provided a jug of milk and room service meal

nice room with kitchen with seaview, the swimming pool. the buffet for breakfast and dinners.

i was happy with my room on the 10th floor it was very spacious and had a little kitchen

entertainment or bar daily

the staff was very nice and polite,the room was very clean,the food was amazing and the pool was lovely

room service is also good

excellent room service, very good breakfast selection

the location and view are great. room service is surprisingly affordable.

room was large, as was the bathroom and all very clean, room service was good

room service - amazing food

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal of sea bass & bottle of red listening to entertainment with a climate of (-) room service is available as an option and is delivered well, but the selections are limited and (+) room service was brilliant (victor) (+) due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza, great (-) the room service menu had a very little (-)quality of food provided by room service (food was great at the restaurants). (-)room service closes at 10pm, which leaves families a little hungry when flights are delayed and (+) room service staff very friendly (-)staff not particularly friendly, suggest swapping them with room service staff, they were much better (-)room service not open on day time. no restaurant (only pool bar)open on day time. (-) basic food (room service, bars) have room for improvement

from the number of pools, to the facilities that you can use

is amazing, lunch at the pool bar is delicious, the italian restaurant was lovely

the resort has multiple facilities and we really enjoyed playing mini golf

1 night and i loved the hotel, the room is spacious also the balcony, where i was able to see the pool, garden and a bit of the sea

room service

) for breakfeast include only cheap juice and crossans, if you want to eat what is

room service clean every day

room service can be better rather than charging 3 euros to bring a bottle of water

the room service was everyday which was very nice

maria from the room service was very kind and she made a good job

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

wifi was poor and weak. the room need a little renewal.

working throughout our stay, the water in the jacuzzi was merky, no supervision of the pool with kids jumping in amking it impossible to

view, cooking facilites, spa, jacuzzi, sauna, indoor & outdoor pools, hotel restaurants, shop, late check out for 15 euros available

the gym lacked essential things like mats, and the treadmill was not functioning, leaving only weights

nice swimming pools with bar & towel services

happy hour at the bar from 8 until 9pm

though

hotel is very well located in lido, the guest facilities

daily room service and cleaning

think that the free wifi in the room have to be improved

the bar area and lounge were wonderful

great facilities, amazing breakfast, fantastic garden

), and the bathroom a good size, the kitchenette was useful to make the odd cup of tea/coffee

buffet breakfast was very busy. we preferred room service.

room service menu for those of us that like to explore through the day then kick back and relax on

this place was extaordinary thr staff were so attentive fatima the room service on floor 11 went above and

5-star hotel that must be modernized and above all to provide better room service

quality of food in room service and in-room breakfast is very average

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

location right on the seafront, with good swimming pool

t over priced) plenty of scattered sun beds

really good value for money and the bar with its ocean view is the perfect place for sipping cocktails

comfortable room with amazing view . the breakfast and christmas dinner dinner were delicious

ze, equipment, great terrace with an amazing view), great service

room service was slow, something forgetting to clean dirty glasses

from the concierge team, to room service and house keeping, to the staff at the restaurants and pool area, they are all very

the food in the hotel is lovely we ate in one of the restaurants and got room service

so 1 coffee/tea each before calling room service for more

in the room, although it is lovely to order a pot of tea in one of the many reception areas

room service), nothing beats being able to quickly make oneself

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

room service menu could be better paralleled with food throughout the rest of the property

housekeeping & room service were outstanding

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

wifi worked very well

wifi worked fine

pool fantastic and views

and a laundry room 4 mins away

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

served+ pick up table breakfast

everything! especially the pool!

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

the menu of the main restaurant. breakfast was good, but the evening menu is not so good

good location good room service decent value

the room service food was later than promised and cold on delivery

room service a bit hit and miss with replenishing tea and coffee

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

free water dispenser, comfortable bed, great breakfast, helpful staff

room service while we were isolating

my only problem

in one of the rooms the wifi was poor, however in the other two worked well

good breakfast

the room, breakfast choices and location were to our satisfaction.

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel like this one, although when i

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

i faced ac and wifi problem

ich is a shame considering most people come to madeira for hiking) and i

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

clean bathroom, rooms are big enough for two people,with international channels and good wifi

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

e to doing some work) they called in the evening to offer room service and housekeeping, nice touch

out sofa in the junior suite was uncomfortable and room service comes later in the afternoon

room service was

ich came back within 7 hours)

disturb' on the door the whole day

the breakfast was excellent as was everything about hotel madeira,

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

fast wifi, big and clean room, good selection of tv channels, air condition

wifi

wifi worked fine

gain access to room service without using the phone

management needs to scrap the room service surcharge of 10 on every order even for a cup of tea

plates, pots and cutlery include good quality cable flat tv, sofa, chairs, comfortable beds and room service, hairdryer, bath, powerful shower and plenty of piping hot water

would be good to have more food options for room service.

thing i could possibly say - maybe more complimentary coffee/tea/milk and a wider selection of room service

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was sent

kettle or coffee making facilities in room had to use room service at 8 + items free parking only for 5 cars you had to pay 15 per

50 plus tip for one with room service

well every day, we could tell that some days it was not hoovered, tissues weren t refilled, room service dishes weren t taken away

were traveling with a toddler)

great room service

only downside was the room service

cruise in front of the room service in the bar in the evening was slow

i like girls from room service - they were nice

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

parking is a bit further away and the parking spaces are a bit small

the host had breakfast ready for us earlier due to our early flight. extremely accommodating.

parking is limited, there was no availability

was a little bit difficult to find the parking place, because there are no signs on the building

e book) was a bonus but a little far away to be trundling cases along the cobbles

very clean rooms and remarkable everyday room service with

the breakfast spread was amazing and varied day by day

the spa area, only has a small pool, nothing else

beautiful bar terrace with evening live performances and nice little indoor swimming pool

breakfast was really nice with lots of