pool bar could open a little later into the evening,,,showers a little dated..

very good breakfast.

staff was super helpful and lovely, and the parking amenities were great

t covered) at the entrance

breakfast and service was outstanding

daily room service

amazing swimming pool

sandy beach just as you exit the pool

breathtaking views of the ocean both from the rooms and from the swimming pool

the access to the pool and beach were super nice and easy accessible

the spa area is serene

the spa can be improved

staff variety of food available snackbar spa and indoor pool

outside pool and bar was so much fun and great options for drinks

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach towels were told to come back in half an hour then given white towels for

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

room service food on first night was poor quality

hotel is clean, room service is doing a great daily job to keep the room tidy

-) daily room service

apart hotel didn t had room service but we were able to order at the bar and take it to the room

breakfast is excellent and the garden are beautiful

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

the breakfast is excellent continental style with a la carte menu.

love the buffet breakfast at the hardin ajuda hotel

great breakfast great facilities swimming pool & sauna great helpful staff

excellent service staff so friendly and helpful large rooms lovely gardens/pool excellent breakfast and dinner on site was

pool side bar was really nice - great views and great food

the food at the pool bar was really only snack menu and over priced

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

- a glass of madeira wine on arrival and sweets/fruits/cookies that we got every day with the room service

room service was top notch , each day there were leaving extra snacks/fruits in my room, they were

room service menu was very

you can get room service as well

acks etc each

the pools were small and gym equipment basic and tired. however there was a great steam room

staff, location, bed, breakfast, view, pool

cept pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

our bed was huge and comfortable; the breakfast was brilliant - lots of choice, and a great outside dining area

was amazing, be it service, staff, facilities, room service

washing dishes apparently is not part of room service

was buffet only and cost 25 euros which was too much, it shouldn't be cheaper to order steak over room service than a buffet

room service and food in general wasn't great, but there are tons of restaurants nearby.

were open and we were melting inside the room until early hours of the morning when we called room service

breakfast choice good. gym excellent

oh, my god, the breakfast

en out), squas, tennis, sauna, gym etc

should add a little bit more equipment to the gym, it does not need several bicycles or treadmills - just some cable machine or heavier dumbbell

very good and rich breakfast , nice, frendly staff, very clean rooms

room service - amazing food

about it is top class, from location, views, super professional staff to amazing food, great room service and spa

excellent room service, very good breakfast selection

the location and view are great. room service is surprisingly affordable.

room service and cleaning staff did a superb job

in isolation for the first night til our test results came in and they provided a jug of milk and room service meal

i made hot chocolate for my kids from the machine, and the cup was literally full of ants

staff are lovely, the pool is always really clean and refreshing, it is very well cared for as we see the pool man

would have been nice to have a bar area and lounge

the same breakfast every day.bad coffee.very uncomfortable beds for kids

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal of sea bass & bottle of red listening to entertainment with a climate of (-) room service is available as an option and is delivered well, but the selections are limited and (+) room service was brilliant (victor) (+) due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza, great (-) the room service menu had a very little (-)quality of food provided by room service (food was great at the restaurants). (-)room service closes at 10pm, which leaves families a little hungry when flights are delayed and (+) room service staff very friendly (-)staff not particularly friendly, suggest swapping them with room service staff, they were much better (-)room service not open on day time. no restaurant (only pool bar)open on day time. (-) basic food (room service, bars) have room for improvement

the children loved the pools and the kids club

the hotel has great pools, buffet breakfast and also spa facilities

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools (+ 1 for kids) with lots of sun beds, 1 indoor pool, 3 restaurants, spa center

beautiful pools

the food was a winner for us, there was a poolside bar/cafe that you could order room service from or eat outside in the sun for some incredibly reasonable prices especially for

excellent room service

they charged us 3 for room service without even notifying us

small gym and great buffets made it excellent for my healthy lifestyle

: the main reason i chose this hotel was the advertised spa area with a sauna and indoor pool

room service

room service can be better rather than charging 3 euros to bring a bottle of water

) for breakfeast include only cheap juice and crossans, if you want to eat what is

the room service was everyday which was very nice

room service clean every day

the place was also very clean, well stocked with soap and shampoo, the room service was great as well, no complaints at all

the room service was perfect

surroundings, rooms, facilities, breakfast, pool

delicious breakfast and very comfortable room with a beautiful view

view, very welcoming host, clean, good breakfast, very nice cat that kept us company, amazing garden

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

maria from the room service was very kind and she made a good job

free wifi

decent location, cheap, clean, good wifi, friendly staff

view, cooking facilites, spa, jacuzzi, sauna, indoor & outdoor pools, hotel restaurants, shop, late check out for 15 euros available

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

is not adults only, the name of the hotel is incorrect, and the photos shown are not of the hotel - apart

pool, peaceful, clean

great with a heated pool and also a small sauna that guests

spacious room with ocean view, king size bed with a topper

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

breakfast buffet was really good, very good drinks at the bar right at the entrance

maybe the bar should open downstairs for sun downers. waste of a space in the evening

the food was superb

breakfast was superb, huge choice and beautiful views over the ocean

wifi in the evening and evening hours was slow

and corridors was a bit outdated, when compared to the very modern style of the back building pool for instance

very bad wifi connection in the room. smell in the room.

got a great room with a sea view, the hotel grounds are beautiful, the pool was warm

pool area, lovely for children and adults alike

the spa, bar jacuzzi and room service was not available

my mum was ill and they were fantastic bringing room service and allowing us to stay in our

would not recommend room service in the late evening

has all the facilities one expects with a 5-star hotel: gym, swimming pools, room service, bath etc

customer service, poor room service, no minibar, broken phone, non-working safe, poor shower, ice cold indoor and outdoor

daily room service and cleaning

good pools, but a very dated gym

there is a reasonably priced bar with a daily happy hour - great cocktails

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

comfortable the room needs updating, the kitchen area in particular, and provision of device charging points

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

served+ pick up table breakfast

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

d worth the higher price tag)

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

room service menu could be better paralleled with food throughout the rest of the property

in the room, although it is lovely to order a pot of tea in one of the many reception areas

personal like an english country house superb spacious suite overlooking sea really excellent room service

housekeeping & room service were outstanding

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

we ordered some room service and the food was delicious and not expensive

we loved eating room service

om service, bar)

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

asonable prices and extensive menu) on our room balcony and the restaurant was

the restaurant serves delicious food and the room service menu is also excellent

limited room service menu

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

7-10 each way) into town

they went out of their way to be helpful - even opening up the gym at 7am for me so i could do an hour before my swim, and still leave time for a

room service menu for those of us that like to explore through the day then kick back and relax on

nner) food quality was terrible

this place was extaordinary thr staff were so attentive fatima the room service on floor 11 went above and

buffet breakfast was very busy. we preferred room service.

quality of food in room service and in-room breakfast is very average

breakfasts, additionally, great idea when you can decide when room service need to replace your towels, and when you skip day, money will come back to you, free

cept salad) -everything as

we wanted to order room service food at 9pm

but to get to the major restaurants / bars or the market it s at least a 30min walk

) -the view

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel like this one, although when i

also the spa facilities

was extrordinary

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening was a lovely touch

room service coming to tidy up the room twice a day were highly appreciated

room service was slow, something forgetting to clean dirty glasses

so 1 coffee/tea each before calling room service for more

gain access to room service without using the phone

the hotel has an app that can be used as a key to access your room or order room service, dinner at your balcony, which actually we did

we enjoyed the food at the restaurant, room service is great, the bar and the pool area is high quality and well maintained but what made

didn't love that in order to get room service you get charged a 15 fee

more extensive room service menu and menu in

room service while we were isolating

staff were very friendly both in the hotel and joes bar where many of the guests met up in the evening

room view quality restaurant bar ,all top class.

limited parking.

very fine atmosphere in all hotel buildings we visited, including restaurants, bar and garden to old villa are accessible for all guests

no one took the room service away and didn t take the rubbish from the room

room service was friendly and flexible

kettle or coffee making facilities in room had to use room service at 8 + items free parking only for 5 cars you had to pay 15 per

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was sent

no room service menu in room, among many other minor annoyances

only downside was the room service

i like girls from room service - they were nice

great room service

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

cruise in front of the room service in the bar in the evening was slow

the room service food was later than promised and cold on delivery

room service a bit hit and miss with replenishing tea and coffee

good location good room service decent value

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

breakfast and gym

the staff was really helpful and really good. the breakfast was soooo good

breakfast was top rate. better than expected

even had a pool and seating on the roof

wifi

the breakfast was excellent as was everything about hotel madeira,

room service was

we were made to feel welcome and comfortable by the staff, who provided us with room service while we waited for covid test results

shower drain was clogged and room service didn't take care of that

limited room service menu.

disturb' on the door the whole day

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the view from the terrace is nice, but the bar never seemed to be open

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

the wifi was very very slow

and a laundry room 4 mins away

parking is limited, there was no availability

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

location, friendly staff, great breakfast and clean room

and used the parking as

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

very clean rooms and remarkable everyday room service with

extremely helpful staff. great location. interesting decor . delicious breakfast lovely terrace.

only thing i would add is swimingpool was very small and perhaps was missing something like a steam room or jacuzzi

we had a chance to visit also the pool, which is beautiful and we received the champagne for free

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

wifi, loud cleaning, lack of personal space

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also charged extra for

for example, the hostel does not offer laundry service anymore

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

e hotel also offered us rent a car), there was a parking with enough

wifi good

outstanding breakfast, very kind staff, beautiful view. has free parking.

gym/pool/spa were great

the bed was good. the wifi too.

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

free parking on hotel site

in front of the gardens, bedroom is spacious with large bathroom, panoramic balcony, nice breakfast, vintage interesting elegant building, restaurant is charming

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

the gym was unventilated

we then went for breakfast which i would describe as basic but completely perfect to set you up for the day with a

plenty of parking

breakfast was excellent so ignore previous poor reviews

dinner and breakfast buffet was ok too

breakfast coffee - not good ud83dudc4e

a swimming pool at the top of the hotel, and a small garden, with a scenic view and some tables to seat and

breakfast for 7 day stay is tasty

the hotel has a perfect pool on the roof and plenty of spa possibilities which we didn't made use of, as life is too short

the pool is great

no shuttle bus on sunday or in evening no tea-making facilities in the

and room service is the biggest advantage

really apprecciated the helpfulness off all the staff (reception,kitchen,room service

positive surprises: - the rooms are really big, 20+m2 - nice, hard mattresses - super attentive room service, paying attention to detail - large selection of food for breakfast for a hotel at

with closed windows and with the a/c on - while the reception staff was very helpful and the room service really great, the waiting staff in the restaurant was

was no room service and there was nobody to help with our luggage

good room service, friendly staff , all spoke english but little french, lovely gardens and

nice surroundings, wonderful breakfast and food, great service

the estate was generally delightful and the golf was amazing

food excellent both dinner and breakfast

loved the room, breakfast, gardens, staff, clubhouse, buildings, spa

easy check in and parking

no washing machine, but laundry service offered by the host

our cottage had a single bedroom and a fully equipped kitchen, incl

we cooked and found the kitchen well equipped

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

clean and comfortable cottage with well equipped kitchen, central heating and wifi

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

lovely cottage with a wonderful garden. good location. the kitchen is very well equipped.

lovely villa with well-equipped kitchen, a short walk from a good grocery store

rtensias) with 2 bedrooms and one open space for kitchen/dinner/living room

nice view, friendly service, sufficient breakfast, good location, clean, comfortable bed, 3 swimming pools, good price, thank

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

indoor pool was pretty cold and had no things to make it warmer

uld be heated, though)

3 swimming pools. nice area and really amazing stuff.

the grounds are beautiful, with plenty of cozy spots to relax, and the pool was always clean and never crowded

the decor & spending time in the garden

very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

pool is cold - so not ideal when the weather is cool like now

very friendly and helpful staff + green and spacious territory + private parking + location is close to airport, funchal and hiking/beach spots + breakfast every morning

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in case you need it), bus station

great restaurant in the evening and plentiful breakfast

wifi in the unit

breakfast was good and a large selection to eat