included breakfast is a bit basic but i was happy with it

morning breakfast is amazing

didn t eat breakfast there

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in case you need it), bus station

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the

a big thumbs-up goes to the hotel for fantastic room service, very helpful and friendly staff (reception and any kind housekeepers) and their great (-)room service had a tiny menu and... they charged 10 euros to deliver it (-)room service, offered a white ham & cheese sandwich (paid for

the rooms are super comfortable, wifi works perfectly and the staff is very friendly, even for high madeira standards

restaurant terrace overlooking the ocean and cliffs, sauna, gym classes

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

breakfast is good and atlantis and capoeira bar are also awesome

hours in hotel room until results of covid test at airport came through but had mini bar and free room service plus sea view from balcony

we also just wanted to stay in the hotel one evening for food but there was no vegan option on room service and the restaurant buffet was limited so we ended up getting a food delivery to the

great room service

wifi connection was always

amazing stay! the room was great! breakfast was simply wonderful! staff attentive.

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

the kitchens are decent

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

small kitchen which is big enough to prepare breakfast and a small dinner

breakfast, room.

no wifi in the room

table tennis kept my kids entertained and so did the volleyball pitch

it would have been fine to have wifi also in the rooms.

the breakfast options were good

d only

room service was poor, paid water in a room

of food, the room service price was good, every day there was a program for children and evening

didn't try the buffet dinner but had room service, and that was fine

well equipped room with an amazing view of the sea, room service was great and breakfast had great variety - especially liked the omelette station

good room service, friendly staff , all spoke english but little french, lovely gardens and

staff, beautiful garden and golf course and great food

the spa and pool area, both indoor and outdoor, made our stay even more relaxing and memorable

we hired a car but you could also use the shuttle bus or local bus in and out of funchal

pool was really nice and the overall atmosphere in this country estate is very relaxing and quiet

the free shuttle ride to the town was very much appreciated but we also caught the bus to and from funchal

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

great view, good restaurant, good breakfast, good and kind representatives, nearby golf course

the food ridiculous breakfast bread and fruit no hotel meal for 4 star hotel strange

beautiful gardens and swimming pool

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

quiet, great for light sleepers :) the cottage itself is authentic, with cosy furniture and the kitchen is super well equipped, anything you could think of is there

it is a parking lot for yourself

clean and comfortable cottage with well equipped kitchen, central heating and wifi

would prefer a real oven over a microwave and a washing machine but there was an option of having laundry done for a fee

very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

bed and pillows everyday cleaning amazing interiors and very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

pool with fabulous

very friendly and helpful staff + green and spacious territory + private parking + location is close to airport, funchal and hiking/beach spots + breakfast every morning

nice cosy living room, big kitchen, big comfortable beds with amazing pillows

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

there was therefore a big temperature difference between the kitchen, where there was no radiator, and the living room, where there was a radiator

little cottage with modern kitchen and bathroom

friendly peacocks greet you in the mornings :) the kitchen/living area is well equipped

for example, the hostel does not offer laundry service anymore

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also charged extra for

ich is a shame considering most people come to madeira for hiking) and i

o folding) which was helpful and i used it twice

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

very clean rooms and remarkable everyday room service with

the rooftop bar was nice place for sunset

rooftop bar was fun

great buffet breakfast with hot and cold food available and healthy options

beautiful rooftop bar overlooking funchal

nice addition is that all facilities like gym or spa are included

very good gym and spa facilities and the food was excellent

the hotel is in the hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a swimming pool

breakfast was lovely each day with both hotel and cold buffet available

food was really well prepared and bar team were really helpful

free parking very useful if you have a rental car, streets are narrow and no free parking at all

was a little bit difficult to find the parking place, because there are no signs on the building

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

free parking was provided near the hotel

and used the parking as

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

wifi very quick, good speed

the wifi was very very slow

we were made to feel welcome and comfortable by the staff, who provided us with room service while we waited for covid test results

room service was

shower drain was clogged and room service didn't take care of that

out sofa in the junior suite was uncomfortable and room service comes later in the afternoon

breakfast, very comfortable bed, very helpful room service & reception , great pool & bar on the roof terasse, perfekt location in the middle of

can t think of anything unless the gym maybe which hasn t that much to offer.

the hot tub next to the pool was broken. the gym is poor.

staff was nice, breakfast is delicious

the welcome glass of champagne at the bar was a lovely detail

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

was amazing, breakfast really good and bar snacks excellent

luis and the bartender were very nice

we used the pool and it was very nice as well

wifi

wifi was not working

room service a bit hit and miss with replenishing tea and coffee

the room service food was later than promised and cold on delivery

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

good location good room service decent value

pool area with a really amazing view and exceptionally good cocktails

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

great room service

i like girls from room service - they were nice

only downside was the room service

cruise in front of the room service in the bar in the evening was slow

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

excelent room service, very wide choice for breakfast, good location

no one took the room service away and didn t take the rubbish from the room

room service was friendly and flexible

well every day, we could tell that some days it was not hoovered, tissues weren t refilled, room service dishes weren t taken away

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening was a lovely touch

was extrordinary

hotel is super clean and very family friendly with lots of lovely restaurants and wonderful room service options too

ze, equipment, great terrace with an amazing view), great service

so 1 coffee/tea each before calling room service for more

room service while we were isolating

wifi is not working - i was not able to work from the hotel

close to town, the beautiful park (which has a great playground for kids) view of the sea and the gardens are done beautifully (+) however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility (+) kids went to bed, pulled doors shut and we sat on the terrace with drinks from joe's bar (-) we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing in the pool but it was not being heated at the time we were there, (+)liked that they had a pool for kids and that the pools were with salted water from the ocean

the wifi in the room was quite weak, but fine everywhere else in the complex

very good on-site parking facilities

limited room service menu

the restaurant serves delicious food and the room service menu is also excellent

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

beautiful gardens, super pool

they cater for an older demographic so it's not the place for kids

we wanted to order room service food at 9pm

the view was great and the breakfast was fab. we ordered room service which was also good.

) -the view

we also ordered room service and the food was amazing and well-priced

is until 9) because we went for the sunset which is at 8:30, but we

we enjoyed the food at the restaurant, room service is great, the bar and the pool area is high quality and well maintained but what made

the hotel has an app that can be used as a key to access your room or order room service, dinner at your balcony, which actually we did

gain access to room service without using the phone

more extensive room service menu and menu in

would be good to have more food options for room service.

need to wait for your airport test on arrival covid results because they don’t charge extra for room service and you can lay in the sunshine as long as you stay away from others

) very convenient breakfast, shuttle at any time to the airport

super efficient shuttle service to and from the airport

privet big parking and goon wifi connection

they have a free airport shuttle – just call them and they’ll be there in 2 minutes

om service, bar)

we ordered some room service and the food was delicious and not expensive

asonable prices and extensive menu) on our room balcony and the restaurant was

we loved eating room service

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel like this one, although when i

everything (apart from gym) is on the top level (-)the only thing i did not like is shabby gym. (+) excellent facilities including library, panel court, gym, indoor swimming pool and the staff were unfailing courteous, pleasant and made a fabulous (-) gym limited (-) gym equipment should be in a museum (-)one thing that needs major upgrade is the gym. all equipment are run down and in bad shape (+)plenty of amenities around to keep you entertained - 2 outdoor pools and 1 indoor pool + small gym

quality of food in room service and in-room breakfast is very average

the slowness of service in the restaurant,room service was the way forward but not ideal

pay 5 euros for ordering cutlery) and to provide coffee, tea, mini bar in the room

nner) food quality was terrible

room service menu for those of us that like to explore through the day then kick back and relax on

the spa, bar jacuzzi and room service was not available

has all the facilities one expects with a 5-star hotel: gym, swimming pools, room service, bath etc

would not recommend room service in the late evening

my mum was ill and they were fantastic bringing room service and allowing us to stay in our

customer service, poor room service, no minibar, broken phone, non-working safe, poor shower, ice cold indoor and outdoor

the room is cleaned every morning in addition the room service pass by late in the afternoon

in the room, although it is lovely to order a pot of tea in one of the many reception areas

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

room service), nothing beats being able to quickly make oneself

personal like an english country house superb spacious suite overlooking sea really excellent room service

daily room service and cleaning

think that the free wifi in the room have to be improved

the very large pool was on the colder side and did not seem to be heated but the pool area was beautiful and it

pool, breakfast

large and yummy breakfast buffet and very friendly

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

seaview, amazing infinity pool and excellent and affable service

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

we spent hours at the infinity pool and jacuzzi

hotel, big pool, kind staff, delicious breakfakt and also rooftop hot tub with exceptional view

facility with nice, large pool and pool area

there is also gym, indoor pool and sauna

really good breakfast with plenty of options

staff was just fine, great facilities swimming pool and jacuzzi excellent

happy hour at the bar from 8 until 9pm

nice swimming pools with bar & towel services

lovely pool & garden area and outside bar

the gym was in bad repair so would have liked that to have been better

pool was fantastic, and kids really loved it

maria from the room service was very kind and she made a good job

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

there is both an outdoor pool and an indoor one in the spa area

the parking: very tight parking especially the underground garage.

there are 2 outdoor and one indoor pool, jacuzzi-hot tub, gym and the sauna for free, location is not bad, 30 min walk to funchal and nearby is a bus station

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

location with fabulous access to the ocean for swimming and a lovely pool and sun terrace

bar and restaurant provided great breakfast and happy hour

location right on the seafront, with good swimming pool

breakfast was exceptional

the food was a winner for us, there was a poolside bar/cafe that you could order room service from or eat outside in the sun for some incredibly reasonable prices especially for

they charged us 3 for room service without even notifying us

excellent room service

we really enjoyed the breakfast, good variety

the pool and territory of the hotel are incredible

the complimentary shuttle connecting with the centre of funchal is very convenient

breakfast buffet with amazing views, nice facilities and available services, the staff was very

the breakfast was really nice and with lots of options

staff, great view, beautiful and clean facilities, nice entertainment, good food and wine, free parking and rides to the city centre

spa centre was very poor and treatments average at best

room service or any food/beverages available after 9pm, and there is almost nothing around in the

they were extremely helpful and accommodating in room service and in helping us plan day trips

cd player), mini bar was empty and room service is very limited

advertised as being in the room are not available

pool, parking, super friendly stuff room in a ground floor had a seating outside in the green superior

room service can be better rather than charging 3 euros to bring a bottle of water

room service clean every day

) for breakfeast include only cheap juice and crossans, if you want to eat what is

the room service was everyday which was very nice

room service

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal of sea bass & bottle of red listening to entertainment with a climate of (-) room service is available as an option and is delivered well, but the selections are limited and (+) room service was brilliant (victor) (+) due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza, great (-) the room service menu had a very little (-)quality of food provided by room service (food was great at the restaurants). (-)room service closes at 10pm, which leaves families a little hungry when flights are delayed and (+) room service staff very friendly (-)staff not particularly friendly, suggest swapping them with room service staff, they were much better (-)room service not open on day time. no restaurant (only pool bar)open on day time. (-) basic food (room service, bars) have room for improvement

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

rooms are also very clean and had everything in them including your towel for the pool

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained when we had downtime at the hotel

kids being loud

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch out for the peacocks haha

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch out for the peacocks haha

we liked everything, from the varied breakfast, welcoming staff to the great facilities such as the pool, the sauna and the turkish bath

it s great that there is an opportunity to use the pool when it rains and also the gym

the spa could've been a little bit warmer

in isolation for the first night til our test results came in and they provided a jug of milk and room service meal

prime location, easy check in and out and the swimming pool.

loved the pool and bar area

the same breakfast every day.bad coffee.very uncomfortable beds for kids

apartment we stayed in was enormous- we had two balconies looking over the pool towards the sea

room was large, as was the bathroom and all very clean, room service was good

about it is top class, from location, views, super professional staff to amazing food, great room service and spa

room service and cleaning staff did a superb job

room service is also good

room service - amazing food

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast

gym equipment was very old and the multi gym somewhat dangerous

the pillows weren t the most comfortable, and breakfast could offer a bit more variety

gym needs modernised, equipment needs

place to stay - lovely quiet pool surrounded by beautiful gardens - breakfast very good - service outstanding from the reception to all the staff - room was very

washing dishes apparently is not part of room service

use people stay at hotels to wash dishes) we were told we would get a gift every

were open and we were melting inside the room until early hours of the morning when we called room service

was buffet only and cost 25 euros which was too much, it shouldn't be cheaper to order steak over room service than a buffet

room service and food in general wasn't great, but there are tons of restaurants nearby.

you can get room service as well

room service menu was very

cute touches every day with a snack left in the room together with room service

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like the welcome drink idea

room service was top notch , each day there were leaving extra snacks/fruits in my room, they were

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

view from the balcony and the breakfast terrace were breathtaking

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

stunning sea views. adults only

gym was outdated.

breakfast omelettes are made to order & scrumptious

love the buffet breakfast at the hardin ajuda hotel

really solid hotel for what you have to pay. especially great breakfast.

the breakfast is excellent continental style with a la carte menu.

rich and delicious breakfast

hotel is clean, room service is doing a great daily job to keep the room tidy

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

-) daily room service

room service food on first night was poor quality

apart hotel didn t had room service but we were able to order at the bar and take it to the room

- poor room service (only snacks or

the room service was excellent

the air con barely worked and all the numbers of the telephone for reception and room service etc were all wrong

hotel location, big waves in the bay, music in the bar every night, parking around hotel, room service

the room service non existent, as we had to go to the piano bar and order and wait for it

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

staff at the pool bar where really not very friendly, especially the 'sandwich lady' made the food ordering quite

staff variety of food available snackbar spa and indoor pool

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

wooden floor, simple furniture but functional, including a desk, a spacious wardrobe, good wifi, fridge, telephone

super nice and spacious room very clean very bright and had a desk to work and wifi.

excellent wifi

wifi is weak and spotted

kind & helpful staff, room was furnished with traditional furniture, very comfortable bed, good wifi