we enjoyed the beautiful garden, swimming pool, and a sauna

for the rest of the days we used either the hotel shuttle , or the regular buses

view onto the ocean and funchal - good restaurant always open with friendly staff as well - free parking

view from the hotel, close to the airport, very good breakfast.

maybe a little more selection for breakfast, but what was there was great!!

good room service, friendly staff , all spoke english but little french, lovely gardens and

the hotel are very good and provide a shuttle service twice in the morning and return service twice in the afternoon

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

was first class good selection and served in a lovely room, the pool was very good as was the spa we both had an excellent massage

no wifi in the room

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

no wifi in the rooms

the breakfast options were good

did not spend any time in the outside pool - it was too cold but inside pool was ok

clean bathroom, rooms are big enough for two people,with international channels and good wifi

great that they have washing and drying laundry service

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

we stayed with our kids and rented two houses — everything was just perfect

the kitchen has everything you need for cooking meals

little cottage with modern kitchen and bathroom

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

nice cosy living room, big kitchen, big comfortable beds with amazing pillows

they are suitable for long stays as well, whether you are a group of friends or a family with kids

car space small for parking and very uneven track to get to it

the bed was exceptionally comfortable, kitchen facilities generous and water pressure/heat excellent

clean and comfortable cottage with well equipped kitchen, central heating and wifi

great high quality cottage, nice farm garden, free parking, very friendly host

very nice property! clean spacious rooms. breakfast was excellent.

there is also a gym with a few equipments

outstanding breakfast, very kind staff, beautiful view. has free parking.

the staff was very helpful and kind, also from the breakfast area

parking is easy to get to and the pool facilities were amazing

very clean rooms and remarkable everyday room service with

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

rooftop bar was fun

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

the roof top bar was great with nice views of funchal and the harbour

close to the town center, beautiful room, friendly staff, great breakfast

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

great variety for breakfast ! someone s always at the desk 24/7. very spacious room.

the view from the terrace is nice, but the bar never seemed to be open

nice room, great location og good breakfast. nice staff, good wifi - all you need

wifi worked fine

the wifi was very very slow

pool fantastic and views

e to doing some work) they called in the evening to offer room service and housekeeping, nice touch

breakfast, very comfortable bed, very helpful room service & reception , great pool & bar on the roof terasse, perfekt location in the middle of

shower drain was clogged and room service didn't take care of that

room service was

disturb' on the door the whole day

at the breakfast buffet the hot selection was barely warm.

the breakfast is so rich that i couldnt try everything in four days

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

rooms are comfortable and breakfast was delicious

the welcome glass of champagne at the bar was a lovely detail

you can have coffee or food there and swim in the pool if you want

great breakfast lovely pool area amazing view from roof top bar

the breakfast had a lot of variety, but i'd appreciate if there were more local fruits

wifi was not working

breakfast was just all you needed, a reasonable selection.

good location good room service decent value

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

room service a bit hit and miss with replenishing tea and coffee

the room service food was later than promised and cold on delivery

the breakfast was fantastic offering, cereal, fresh fruit, eggs, bacon, coffees and my favourite

rch 2025)

we absolutely loved the breakfast by berta and pool!

the parking is great too

they have parking for which you don t need to pay on top

the grounds are beautiful, with plenty of cozy spots to relax, and the pool was always clean and never crowded

only downside was the room service

cruise in front of the room service in the bar in the evening was slow

great room service

i like girls from room service - they were nice

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

the restaurant serves delicious food and the room service menu is also excellent

limited room service menu

the breakfast & dinner staff remembered our preferences & we took full advantage of the wonderful shuttle service

they went out of their way to be helpful - even opening up the gym at 7am for me so i could do an hour before my swim, and still leave time for a

room service was friendly and flexible

were traveling with a toddler)

no one took the room service away and didn t take the rubbish from the room

50 plus tip for one with room service

excelent room service, very wide choice for breakfast, good location

) -the view

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to satisfy

we also ordered room service and the food was amazing and well-priced

were in a superior room) -room service: very easy over the hotel qr code, good food

15 euros for room service is a bit too much

didn t eat breakfast there

breakfast was good and a large selection to eat

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in case you need it), bus station

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the

great restaurant in the evening and plentiful breakfast

room service coming to tidy up the room twice a day were highly appreciated

room service was slow, something forgetting to clean dirty glasses

hotel is super clean and very family friendly with lots of lovely restaurants and wonderful room service options too

so 1 coffee/tea each before calling room service for more

ze, equipment, great terrace with an amazing view), great service

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

om service, bar)

we loved eating room service

we ordered some room service and the food was delicious and not expensive

asonable prices and extensive menu) on our room balcony and the restaurant was

room service while we were isolating

perhaps the breakfast could have more variety, day to day.

free parking, walking distance to main attractions

close to town, the beautiful park (which has a great playground for kids) view of the sea and the gardens are done beautifully (+) however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility (+) kids went to bed, pulled doors shut and we sat on the terrace with drinks from joe's bar (-) we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing in the pool but it was not being heated at the time we were there, (+)liked that they had a pool for kids and that the pools were with salted water from the ocean

wifi is not working - i was not able to work from the hotel

gain access to room service without using the phone

would be good to have more food options for room service.

more extensive room service menu and menu in

the hotel has an app that can be used as a key to access your room or order room service, dinner at your balcony, which actually we did

plates, pots and cutlery include good quality cable flat tv, sofa, chairs, comfortable beds and room service, hairdryer, bath, powerful shower and plenty of piping hot water

a big thumbs-up goes to the hotel for fantastic room service, very helpful and friendly staff (reception and any kind housekeepers) and their great (-)room service had a tiny menu and... they charged 10 euros to deliver it (-)room service, offered a white ham & cheese sandwich (paid for

gym was in a sister hotel across the road, would've been ideal if it were in that same building

not a lot of parking

very clean, very friendly, awesome location, great access to the sea, great pool.

only street parking and had to use meter during weekdays

great room service

hours in hotel room until results of covid test at airport came through but had mini bar and free room service plus sea view from balcony

we also just wanted to stay in the hotel one evening for food but there was no vegan option on room service and the restaurant buffet was limited so we ended up getting a food delivery to the

wifi in the room was not working well

on breakfast you could have whatever you desire

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel like this one, although when i

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

food on beach bar is good and not pricy for this category of hotel

would not recommend room service in the late evening

the spa, bar jacuzzi and room service was not available

the hotel had no room service for food, or for lunch or dinner

my mum was ill and they were fantastic bringing room service and allowing us to stay in our

has all the facilities one expects with a 5-star hotel: gym, swimming pools, room service, bath etc

the kitchens are decent

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

breakfast is just ok

small kitchen which is big enough to prepare breakfast and a small dinner

small kitchen which is big enough to prepare breakfast and a small dinner

nner) food quality was terrible

quality of food in room service and in-room breakfast is very average

room service

the slowness of service in the restaurant,room service was the way forward but not ideal

pay 5 euros for ordering cutlery) and to provide coffee, tea, mini bar in the room

personal like an english country house superb spacious suite overlooking sea really excellent room service

excellent room service

room service), nothing beats being able to quickly make oneself

in the room, although it is lovely to order a pot of tea in one of the many reception areas

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

well equipped room with an amazing view of the sea, room service was great and breakfast had great variety - especially liked the omelette station

room service was poor, paid water in a room

of food, the room service price was good, every day there was a program for children and evening

polite staff, always smiling; the woman who cooked room service dinner for us was the delight of my day

didn't try the buffet dinner but had room service, and that was fine

daily room service and cleaning

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

doesn't feel crowded, plenty of space round the pool with shade

great breakfast

comfortable the room needs updating, the kitchen area in particular, and provision of device charging points

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

the view from the suite, infinity pool and dining areas is absolutely incredible

infinity pool with loungers and bar never busy

we very much enjoyed the infinity pool and played some tennis on a well maintained court

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

the new facilities with indoor pool, gym, sauna and steam bath

breakfast is excellent

highlight, roof terrace with jacuzzi, bar and sultans

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

hotel, big pool, kind staff, delicious breakfakt and also rooftop hot tub with exceptional view

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

maria from the room service was very kind and she made a good job

breakfast and wifi not great

we thought the terrace bar was a rooftop bar with a view

the hotel has free parking inside and it's 15 minutes away from the center by bus

hotel is very well located in lido, the guest facilities

spa, room, balcony, view, public areas, pool

the gym was in bad repair so would have liked that to have been better

the lunch and dinner buffets were also pretty good if you have kids and don't fancy venturing out some days

got a great room with a sea view, the hotel grounds are beautiful, the pool was warm

the outdoor pool area loses the sun after 4pm. not really their fault!

the complimentary shuttle connecting with the centre of funchal is very convenient

car parking available

the breakfast is excellent

the hotel has a lot of activities

excellent room service

they charged us 3 for room service without even notifying us

the food was a winner for us, there was a poolside bar/cafe that you could order room service from or eat outside in the sun for some incredibly reasonable prices especially for

the breakfast was 1000/10, so many options of everything and all delicious

the pool and territory of the hotel are incredible

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

breakfast was superb, huge choice and beautiful views over the ocean

comfortable room with amazing view . the breakfast and christmas dinner dinner were delicious

the view from our room was amazing, as were the pool facilities and access to the ocean for a swim

facility right by the ocean and a large swimming pool by the ocean

the room service was everyday which was very nice

room service clean every day

room service can be better rather than charging 3 euros to bring a bottle of water

) for breakfeast include only cheap juice and crossans, if you want to eat what is

room service

pool side bar was really nice - great views and great food

gym equipment was very old and the multi gym somewhat dangerous

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast

not a playground, jungle gym or water slide in sight

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take you into funchal

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal of sea bass & bottle of red listening to entertainment with a climate of (-) room service is available as an option and is delivered well, but the selections are limited and (+) room service was brilliant (victor) (+) due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza, great (-) the room service menu had a very little (-)quality of food provided by room service (food was great at the restaurants). (-)room service closes at 10pm, which leaves families a little hungry when flights are delayed and (+) room service staff very friendly (-)staff not particularly friendly, suggest swapping them with room service staff, they were much better (-)room service not open on day time. no restaurant (only pool bar)open on day time. (-) basic food (room service, bars) have room for improvement

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

but some parents refused to abide by the sign and let their kids scream, yell, play, dive in, etc

the children loved the pools and the kids club

sparkling wine which was a great start of the day :) hotel has several pools (indoor/outdoor), gym (-)the gym needs more weights and more equipment and the inside pool needs better heating. (+) gym and pools are working, you can visit sauna upon reservation (+)great facilities- multiple restaurants, bars and pools (indoor and outdoor), spa and gym (+) beautiful swimming pools, well-equipped gym (+) beautiful gardens, great gym, excellent spa with great therapists (+)gardens, bread, breakfast, restaurants, pool, gym, entertainment. (+) happy hour at hotel is an extremely cool feature, greatly appreciated :) gym is very big with a panoramic view (+) the view from the swimming pool is beautiful, the gym was nice, the breakfast was very good (+) spa was lovely and gym well equipped

in isolation for the first night til our test results came in and they provided a jug of milk and room service meal

apartment we stayed in was enormous- we had two balconies looking over the pool towards the sea

lack of staff at the bar of the 4th floor

wifi was a bit slow sometimes

loved the pool and very friendly staff

room service is also good

about it is top class, from location, views, super professional staff to amazing food, great room service and spa

excellent room service, very good breakfast selection

room was large, as was the bathroom and all very clean, room service was good

room service and cleaning staff did a superb job

was amazing, be it service, staff, facilities, room service

room service and food in general wasn't great, but there are tons of restaurants nearby.

were open and we were melting inside the room until early hours of the morning when we called room service

was buffet only and cost 25 euros which was too much, it shouldn't be cheaper to order steak over room service than a buffet

use people stay at hotels to wash dishes) we were told we would get a gift every

acks etc each

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like the welcome drink idea

- a glass of madeira wine on arrival and sweets/fruits/cookies that we got every day with the room service

cute touches every day with a snack left in the room together with room service

room service was top notch , each day there were leaving extra snacks/fruits in my room, they were

that it is small, staff very friendly, good location, adults only.

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

great breakfast, views and location

loved it being adults only. lovely ambiance and nice friendly staff

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

rich and delicious breakfast

breakfast omelettes are made to order & scrumptious

breakfast is excellent and the garden are beautiful

love the buffet breakfast at the hardin ajuda hotel

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

-) daily room service

apart hotel didn t had room service but we were able to order at the bar and take it to the room

room service food on first night was poor quality

hotel is clean, room service is doing a great daily job to keep the room tidy

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

pool area very nice

staff at the pool bar where really not very friendly, especially the 'sandwich lady' made the food ordering quite

friendly staff and really great pool facitilities

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

daily room service

hotel is quiet with relaxing sounds of breaking waves :) breakfast was very tasty, with nice selection especially liked their bread and also fruits were

ooth black sand), lovely sea view, clean and relatively modern room

free wifi and parasols around the pool

amazing swimming pool

they were extremely helpful and accommodating in room service and in helping us plan day trips

cd player), mini bar was empty and room service is very limited

advertised as being in the room are not available

room service or any food/beverages available after 9pm, and there is almost nothing around in the

despite being close to a golf course it wasn t full of golfers we took a premier and regular room

good breakfast variety, evening buffet equally good

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch out for the peacocks haha

and those evenings at the swimming pool and sauna were excellent

liked everything, from the varied breakfast, welcoming staff to the great facilities such as the pool, the sauna and the turkish bath

great evening 4 course buffet, really good salad.fabulous breakfast buffet.

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was very attentive and responsive

t covered) at the entrance

swimming pool, sauna available for guests

really liked the rooms because i was able to access my kids

pool bar could open a little later into the evening,,,showers a little dated..

need to wait for your airport test on arrival covid results because they don’t charge extra for room service and you can lay in the sunshine as long as you stay away from others

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have to reserve tables for lunch and dinner outside as there is limited

great massage in the onsite spa and plenty of activities around, like golf or horse riding

very little to dislike, the evening food and bar could be better

early june the pool and the sea are very cold