lovely view from the balcony facing the pool and sea, lovely pool area and poolside bar.

spa was lovely

breakfast buffet with everything that you could want

the breakfast & dinner buffet.

work as a trainer in a gym so i have high

view and room service clean sheets etc

room service

quality adults only hotel, easy walking distance to lots of restaurants

not enough beds round the pool

book a treatment at the spa after trying a few times so i just left it in the end

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good selection pools are fantastic an very

water in the heated pools and jacuzzi can be warmer when the weather is not great room service food was not the best but they sent another plate to rectify the coffees that i took

staff was professional helpful and friendly, the hotel was spotless clean, room service - excellent

recommend a massage), good food

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

location was excellent and the staff was so helpful. room service was top notch

we had items stolen from the room by room service, and when we spoke to the staff they told us that it wouldn't have happened

room service in fact everything

great service throughout hotel from reception desk and room service to restaurants and bars.

had room service for tea due to a tummy upset the water was warm, i didn't report it until the next day

cheap room service was very convenient, and all the staff were friendly and

presently kept telling myself was some good exercise - having room service available is customer choice

location so clean, breakfast was lovely the staff were so helpful 24 hour room service was delicious

location, comfortable beds , cleanliness, room service, brilliant breakfasts staff , especially the help we received from inma , she is

see above , room service poor - not all persons can use and scan menus in rooms - found same difficult to use

room service was very good and the 3 elevators were quick.

the room service came in while i slept but i assume thats not their fold.

when we called the reception for water they said there's no room service, that we were welcome to buy it downstairs or even buy it in a supermarket

should provide free wifi in rooms not just the foyer

stated adults only hotel ,this was not the case as 13 year old were staying with parents

room service ladies did great

wore amazing rooms spotless pool amazing location perfect migual the barman amazing sound and carlos on reception who checked

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

also the gym has all you need to make your stay that little bit more active and burn all the calories

we had some roadworks throughout the day so the staff immediately upgraded us to a pool view room

we got a little food poisoning from the room service breakfast

kettle to make tea in the room bar and room service closed 11 pm pay if you required ice to the room no waiter service at the sun beds on

room service could have a more spanish food specialities.

of food for room service was bad

room service was always clean and neat

b'fast and lunch choice selection,helpfulness of reception and room service staff.

the daily room service was impeccable, and the housekeeping staff were absolutely perfect - kind, helpful,

room service was ok

like some other reviews the rooms and bathrooms were cleaned very well by room service who deserve credit for their hard work, however the bathrooms could do with a makeover

we like the central location. not too busy or noisy. good pool and safe for kids. no complaints.

no room service

no option for room service

room service excellent. front desk excellent.

a bit later than 10am during the week, a bit more hotel information in hotel the room, maybe some room service

day our room service was skipped, but we could have used a change of two of the towels

the room service was really good. rooms are clean, and the view is great.

wifi worked fine really enjoyed the spa paid extra 15 euro for 1 hour was worth it

anamacion team were brilliant with lots going on for both kids and adults

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

the wifi is not so good. the cleaning quality need to improve

clean room. daily room service. indoor heated pool, sauna and steam room.

room was clean, room service daily

extra cost for indoor swimming pool and jacuzzi.

hotel with great facilities, perfect for young people as there wasn’t a massive emphasis on kids (which i liked)

food wasn't very tasty to me, but not bad (my kids thought they were very tasty)

room service staff

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

location, gym, pools, buffet restaurant

allowed at breakfast and lunch but not at dinner, slightly inconvenient sometimes but not a deal

all inclusive hotel: very good restaurants, gym, swimming pools, day and night entertainment

get wifi in my room i had sit either in the bathroom or by the door to the hallway, as it was too weak

there is parking available behind and in front of the building

staff were great and very accommodating also had parking for the vehicle excellent

easy access from tenerife south airport

room service food was also very good

room service should be less invasive. cleaning should also be more precise and less forgetful.

we were very impressed with the cleaning staff and room

the room service selection was poor

they are always ready to meet your needs, from room service to fixing small issues that we had

great room service

they are from a pumping machine - description on booking mentions room service, when we called the reception there was none

location, room, pool, daily room service.

we are beach goers so didn't use pool that much, pool in family area is heated

only area is much more confortable than family area, so if you visit hotel with kids you can not use

the room and the room service was excellent. th breakfast buffet was also excellent.

also we tried the room service

ru the webapp available on the premises) and it was top notch

and room service was not up to 4* standart

spa option was super, had a fantastic facial, best yet

terrible room service

rooms, excellent room service

rrors never cleaned

great entertainment/ super staff/ great food /excellent room service

poor wifi

dinner, pool complex, room service

- the room service menu was not available in the room, and the app did not work

room service options were limited and the quality was not great

also the room service people would knock on the door 4-5 times during the day starting from 8

room service was quick, good and surprisingly inexpensive

the room service was great and friendly

the cleaning team provided high standard room service and were extremely professional

pool area was gorgeous

don't) this might be a place for you, it is surrounded with golf courses and they are meant

the christmas dinner was not kids and vegetarian friendly

i found the pool side food really excellent but the room service food seemed to more emphasize quantity over culinary finesse; i though the pool side

we used room service twice and we were disappointed with the food we were served

valet parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi - this hotel is doing the right thing for their guests and i would return here

room service failed two times to bring water and coffee first time it came when i asked for it at

we ordered a dinner on evening by the room service but they missheard the room number and the dinner didn't come until i called them

avoid room service, although the service was prompt, the food was inedible

room service was very hit and miss. constantly failed to replenish tea and milk.

massive rooms and bathrooms, plenty of facilities, great room service and cleanliness and lovely staff

could be described in its best scenario as a big, old-style, 4 stars hotel with minimum room service and no sufficient middle-age entertainment options

room service

we also ordered room service one night from la trattoria (the italian restaurant in the hotel) and the pizza was (+)go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent (+)room service 24/24 was fantastic. (+) we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully arranged and quite good (-) sadly no alchoholic mini bar in the room, but room service could be ordered 24/7 (+)room service was excellent / good food and excellent staff (+) food in decent we had room service a few times and tried 2 of the hotels restaurants (-)pools only one heated the rest were freezing , quality of food room service and restaurants very poor mcdonald s is better

more kids activities didn’t like the no inflatable rule in the pools

pools were exceptional - staff were fantastic- breakfast was comprehensive, served in a great location - a wide variety of dining locations gives

really beautiful garden with lakes and all the fauna… our daughter as well as the other kids loved feeding the ducks :) the service was outstanding, really kind and helpful

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to transport you round the resort

room service menu is vague and gives no details what the dishes are

opening hours of the restaurants or room service could be extended given that there aren t any restaurants in a walking distance

separate beds room service poor didn t feel room finish was to standard for the rating room wasn t clean

gym, swim, food, late check out and room service all so

room service was always very prompt and very friendly

food was provided on a room service basis

room service food was ok but would have expected slightly better quality for the prices and to

room service could be more efficient

maybe wish there was better food on room service menu

quality of the accommodation, the staff were lovely, room service was excellent and very quick and the food was lovely

room service in the morning. the rooms were always very clean.

poor food selection, small gym, inflexible pool opening time

safety, the kids could just walk around so i was able to enjoy my free time the food was amazing the staff were

a very nice bar and a couple of nice restaurants too

wifi in rooms was intermittent, considering it's not free, i thought it would be better.

location, the room and it s view and concierge cynthia was very nice as well as the bar, room service, part of the reception staff

the room service was very good

room service food is also unexpectedly tasty and value for money

was friendly, wanted to help and solved problems immediately, we even had our room service seeing that my partner had a cold, arrange for a mint and chamomile tea on the house

reception, room service, service in every single restaurant the hospitality was 10 out of 10

i was not feeling well one evening, there was no one to provide room service someone was to call in half hour to help, but call came much

room service is cheap but for a reason, it is terrible

very good breakfast & room service meal was very good

a call to room service was totally ignored

the lobby was impressive, the rooms and room service system was old and outdated, safe would not lock, clunky phone with no option to dial

whilst rooms were a little functional,

- lovely kitchen, dining area and terrace with an excellent view

well equipped commounal kitchen with several tables

access to kitchen

take a walk and day by the pool

pool to be warmer

the parking available, the quiet

wifi was sketchy in our room

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

wonderful view and amazing building, nothing like other hotels. warm owners, tasty breakfast

i wish the room service menu had been a little more robust

location was great, the room had a fantastic view of the ocean, the room service was prompt, the cleanliness of the room and the modern furnishings were spot on

room service was difficult to order

room service food was terrible, not allot of options and no taste and the bread was burnt !

i ordered a bottle of wine through room service in the app and it was never acknowledged

no room service after 10 or tea/ coffee in room.

room service breakfast was a bit poor, just toasted breads, ham, cheese, coffee and tea, no yoghurt

could do with 24hr room service

good room service if you need or a generous buffet breakfast

the information on welcome pdf had incorrect times on room service and said room service menu didn't have any info on drinks either

room service food (except for the caesar salad) could have been better (+) biggest pro is the gastronomy, from the room service to the rooftop cocktails to el rincon, san ho, il boccacino and the royal breakfast - (-)room service team, never picked-up the phone when they are called (-)the only thing that would be great is a better room service menu but its a very minor thing. (-) but whenever we asked for that, they never brought it, and we had to order from the room service, and they charged us for it (-) food outside of fine dining on this side of the hotel - we were offered only room service (-)were told room service is 24 hrs and the day of check in we din get any room service at 12 in the morning (-)things in the car she sent the bellboy to make sure we don t leave without paying our outstanding room service amounts (-) we got room service on the 29th, 6pm (+) staff were attentive and the 24hour room service was great, building is very 'instagrammable' and has everything you need for a (-) i also dropped a bottle of vodka given to my by the room service that i paid 70 euros for and then cleaned it up myself

we spent the majority of the days sunbathing on the roof terrace pool, super comfy sun loungers with a beautiful infinity pool

also i like sport classes for adults

we went to the spa and was amazing as well

i highly recommend to visit spa and to get deep tissue massage from carmin

room service a little slow on the first evening but they gave us a complimentary bottle of bubbly

room service was very nice and had really good food with good selections

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt

fault if i had to find one is room service should be all night

not a huge thing but it would be great to have more local food options at the restaurants / room service - the parking exit doesn't have a great visibility of the oncoming traffic so would be

the room service charged 3 for ice cubes

room service was exquisite

the best menu was the room service menu but that ment having to eat in your room

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

only thing i can think of, is the minimum spending of 15 euros for room service dining or breakfast

room service was excellent , room was excellent , pool was excellent . food was excellent

a drink after dinner in the evening which is sad as the restaurant and food is excellent and the room service isn t quite good enough as its cool when it arrives but is served very

excellent breakfast and room service

excellent quality breakfast and room service food

staurant

the breakfast was only okay.

the spa was also great and showed a wonderful view of the coast

it also have a spa which unfortunately we did not have time to enjoy

spa area was also decent but could have been opened a bit longer in the evening

room was comfortable, spa was relaxing and breakfast was lovely

easy to get a parking spot at the street

parking was also easy on the road outside the hotel, we could always find a space

a free parking is available very close

they're no parking on site at the hotel, but plenty of free parking just down the road near the casino

the owner went out of his way to create a parking space for our motorcycles close to the hotel

here again but for less money as the food wasn't that great either and not much variety on the room service menu

the room service menu and food could be improved

the hotel is spotless clean, with daily room service, we always have our breakfast in the canteen with fantastic sea view and breeze all

no room service in between, so if you are not hungry during the lunch and dinner hours - there is no

no wine glasses or cava glasses in the swim up room when rang for room service at 21:40 we were explained there was no more room service and that we would have to go

room service was suggested

room service took about 45 minutes

and also bad room service

however, we were really dissatisfied with room service food

cleanliness and room service was superb

we checked the tv in the room daily for information on events or even ordered room service

room service staff were extremely accommodating as were all

room service for breakfast was expensive and food not upto standard toast was like rock and beans

i also enjoyed the food from the splash bar and of course room service

arantxa they were make us feeling like getting home due to her kindness and lovely behavior - the room service, food, interior, location, etc

good selection at breakfast

has small parking space, take rental car anyway parking is manageable outside on street

the breakfast was great; reception very friendly

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

parking and breakfast buffet

parking is free, in front of the hotel

clean- no concerns at all - breakfast was really good and filling - very generous portions - parking was really easy on the road just outside the hotel - we went in december and they had made

wifi was only available in reception, would be nice to have in the rooms

table although the room was large) wifi very patchy breakfast disappointing

parking on street.

kettle, no water

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

great location with free parking

there was reserved parking available right out front

room service can be much faster and more frequent

or lack of a better

poor breakfast; terrible dining room service; very bare looking hotel; very few plants and just looked sad

no slippers? too late breakfast, average cleaning room service.

we love this hotel as it is adults only, usually quiet and the staff make you feel very welcome