nice staff, good breakfast, room service, cleaning every day

room service and cleanliness and very nice staff. ensuite bathroom very nice.

the customer serviced and the room service

good nice and clean rooms. room service every day. everything was perfect

great swimming pool with bar/ cafe outside. hotel was very clean and nice rooms.

- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the strip - 10 mins walk to the beach - most of

wifi now works very well. wonderful balcony in the room. the room is very large.

the hotel offers breakfast and includes swimming pool outside and big bar

the balcony, the view and always finding a parking spot

making bed and changing towels every day,enough soap and shower gels... big parking in front..

think i can think of anything negative about the hotel apart from maybe suggesting a broader room service menu

were so spoiled by one of the room service staff who came on our first day, that the one that followed was somewhat of a

get two glasses in the room for water but when the maid took them away and we called down to room service there was a 5 euro fee for getting some more

my partner and i got ice cream and had to pay room service for a spoon

room service

wifi was ok, we manged fine

was to die for, the day beds were the most comfortable things i ve ever laid on, and even the bar area was funky cool

we booked a last minute honeymoon and the hotel was amazing , adults only too which was perfection

hotel is gorgeous, if the wifi could be improved and maybe some light bites would be available

wifi was probably the worst wifi i ve ever experienced at a hotel

room service

there was no room service due to covid restrictions, despite it being advertised, and our bed was two single

others seemed apathetic and failed to deal adequately with a room service issue we had

room service happened to forget to refill the nespresso pills and the coffee at breakfast was not

it d be nice to have a guide in the room for room service and restaurant menus

the wifi was very good and the shower in the bathroom was very good.

staff were sooooooo lovey and accommodating, we availed of the activities of tennis and mini golf which was fun

were not as advertised, not very clean, no wifi in the rooms, no hairdryer, had to pay to use the safe and refrigerator

ld at times

great pool and view of the pool from the

room service did not change the towels and also bathroom exhaust switch needs to be added (kind of (+) we couldn t stop ordering room service cause the food and the sangria was exceptional (-) no room service (-)room service ie no bedmakeup no clean sheets towels during stay wrong hotel given wrong position to (-)no room service

private parking, a bar, and a swimming pool, they had everything you need

staff were very helpful and friendly, the pool side bar was great, with good snacks

you have kids the balcony bars could be dangerous for kids to climb

to house cleaners, at reception complementary cookies and flavoured water, to free breakfast and wifi

no iron board or room service

didn t have any onsite restaurants, room service was patchy

and room service wasn t great

staff on reception were very helpful and room service is good value for money

clean and spacious apartments, pool area was very nice, there was even kids room with some books and toys

room service worked quite well with a nice breakfast

car parking is available directly in front of your villa

the pool is great, breakfast & dinner is top notch also

only thing we wished the hotel had was a pool side bar with snacks, ice creams, sun creams, and other pool essentials

bar at the pool

charge on safety deposit was unbelievable. room service closes early

buses that can get you to the city centre / beach for free several times a day stuff is friendly room service is

to ask for ice we needed to pay 5 just for that room service

i thought the 6 euros room service was a bit high. the little shop was very expensive.

special mention to augusto who take really good care of my boys in kids club

only thing i really disliked is that dish washing is not offered by room service

no room service no double beds

clean hotel throughout, room service daily, kitchen well equipped

mention that even though we are in difficult times the information book in the room says there is room service until 12:00midnight

comfortable room, lovely view from the balcony the staff were friendly and helpful, including the room service staff i would like to repeat the

did say on the site there was a pool bar but it wasn't set up

definitely would have given a 10 if restaurant and bar open, however we did know in advance and it was our choice to still stay there

really nice swimming pool, no deeper than 1

great location near the beach. good parking options.

lovely pool area and room was a great size

great buffet breakfast. room service was very fast. staff pleasant.

room service kept coming at the end of the day, except on the day i had to leave, they kept

dbb and could only sit in buffet area charged full price for breakfast on room service for breakfast even though

woken from an afternoon nap by room service delivering us 3 pears with compliments from manager

to highlight as a downside to our stay, was the surprise charge we received at checkout for the room service breakfast we had on the morning of my birthday

if there was an option for room service

00 was offered room service

the staff were friendly and the cleaning room service was great

and had a few problems with the hotel booking flannel where not given when ask , glasses after room service where not replaced after requested , water was not available coffee machine given only

room with the view of ocean,buffet being surprisingly good,well organised place,room

need updating and the evening meal wasn t as good as last time i went and the meal ordered from room service was

no food served in the restaurants in the evenings from 3pm to 7pm only drinks so had to call room

beach towels ,it was none left in the room when i stated that to the reception they called the room service to make sure there was none left at our room i was offended they acted such a way as

the view is amaizing. nice room service, great selection.

room service , in need of a face lift , and modernising

our suggestion is kindly start the room service and open the restaurant and bar

no room service

they don't have room service.

nice staff, clean, speedy wifi, close to a nice beach, best location, rooms cleaned beds changed nearly everyday

bad wifi in the room

the spacious 2 bedroom apartment was fantastic, and the team's hospitality from reception to room service and breakfast was exceptional

great facilities

the gym is stuffy and a dated the way it s all cramped into one room, i d expect something more

size of the room, the golf view, the friendly staff, the beautiful garden, the beach, the indoor pool, the quietness, the shuttle service

indoor pool is very cold when being told it was heated

several time tried to call from the room for the concierge service, room service and etc - nobody answered

we had the grand sea view, frankly nothing special, but the room service was poor, leaving glasses, not replacing shampoo and such

), 5 eur per room service

of the room service was horrible

additionally, room service was extremely slow, with a minimum wait time of 1 hour

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

location, very private, beautiful pool and spa breakfast was lovely and all the staff were outstanding so welcoming and friendly the room was

breakfast and location

the breakfast alone was worth the cost of the hotel, it set the tone for the entire stay

from the hustle of albufeira, tucked away in the old town but within a 2-3 minute walk to all bars and restaurants, shops, the strip, and around a 5 minute walk to the beach

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

the spa was at another sister hotel on the day

wifi bit weak and not

free parking location is at the top of a hill but very close to the marine and town

the spa at the sister hotel was fantastic and i wish i had known about it sooner

having a fridge in the room perhaps having the pool heated as the water is still cold even when it s 29degrees

breakfast - juice, tea/coffee, yoghurt, fresh fruit, granola, cooked meats and cheese, pastries and

the kids felt at home in this small scale hotel, which had everything we needed

nice staff and an excellent breakfast/brunch

amazing herb garden, coming home to a wonderful dinner most nights, and lounging by the beautiful pool between adventures to surrounding towns or the local praia de tamates

room service daily, good breakfast

everything and the breakfast was great

is lots of free parking within the hotel grounds but be careful entering the car park as there is a slightly raised

very relaxing & peaceful to sit at the pool

two swimming pools and jacuzzi

hotel, very modern, spa was amazing, plenty to choose from at breakfast,we ordered room service every night they were very quick best cheeseburger i've even had seriously

was a bit annoyed that you had to pay for room service, we didn't use it but usually it's free, not 8 extra

but the quality of the choice wasn t necessarily up to a 5* hotel, same for the food on the room service menu

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

tried to order room service and i was told it was impossible

only thing i hated was the burger i ordered at room service, tasted like expired meat

room service was relatively slow!

was amazing, service excellent, room service fabulous

the room service was very quick and the check in was soo

avo to diana and marta) room service had a decent choice and is quite fast overall the staff is amicable and

service was very pleasant and room service was also practice

the breakfast has a great variety every days and the evening dinners are delicious

staff, pool, bar

the spa is in very poor condition

walking from the pool back to the room was very convenient

her swimming pool is not regulation olympic size. (sarcasm) (+) fabulous pool, good wifi (+) great outdoor space, with pool, terraces and gardens, and open (+) swimming pool is also great to cool down or do exercises in the morning (+) we loved the gardens and the pool area (+) we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful (+) the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden (+)kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool (+) from the pool you have a stunning view towards the sea

fabulous pool, good wifi

ordered room service ( burger and cheesecake) which was all delicious and arrived quickly

breakfast was varied and also very fresh

spa relaxation room isn t good

moreover, the hotel's pool was both expansive and inviting, providing a refreshing oasis for guests to cool off and

good breakfast, gym, staff and rooms. great massage

even the swimming pool area, the cleaning staff all are great to details and helpful

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

small heated pool

remote location. maintenance around pool.

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a few typical portuguese restaurants 5' away -

the food, whether it was breakfast, room service, snacks by the pool or dinner was of excellent quality

got room service first night and there was blood running out of my burger - never seen that before and

the room service didn't replace the coffee pods

we also ordered room service one night, which was fast and freshly prepared

restaurants limited and limited room service

30pm and ordered room service

cleaning as room service was ok and need some enhancements room need to be supplied with coffee machine, water

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

bar was small and basic

kids entertainment

if you are order room service the same high food standard is present

service at the pool

property and facilities too small for them and disrupted pool side relaxing and dinner at 2 michelin star resturant

beautiful outlook and grounds that lead straight down to beach with amazing pool area

spending a day in the garden by the pool is really relaxing

the spa facilities were perfect, relaxing and treatments reasonably priced for the value given

were given a room at the ground floor with a very nice balcony facing a beautiful large swimming pool

the spa was very well kept and included a large jacuzzi pool, a sauna and turkish bath

the pool and spa feels secluded and a treat

the seagulls that have taken up residence around the pool.

it was cheaper ordering room service for our family

almost every day we needed to call room service to bring the items up or get toilet paper from cleaning crews on the floor

room service - even in the night

we ordered room service and ice which came very quickly

the staff was excellent and so was the room. loved the little chocolates left by room service.

first night in room service

room service quite slow

wanted room service no answer so after 5 mins decided to call reception still no answer

proper hair dryer in the room service at the pool bar was so slow i'd say at peak season you'd never get a

it is not a luxury hotel but the rooms are clean and tidy and room service comes everyday

very new hotel. friendly staff and good room service

slow room service, we waited 1,5 h

these are not restocked by room service, you have to pay for the coffee pods - i think this is an area for improvement because

complaints but o add improvement to an excellent hotel the room service menu was limited in choice but ok

* slow room service * rooms not well prepared * reception rarely answers the

bar and room service good

room service a little slow

i ordered room service the first evening and i paid in cash, however the balance was then showing on my

we weren t informed about the room service details or timings of breakfast

there was no dedicated queue for check out so i queued for 30 minutes to pay a room service bill of 12 euro

another bottle of water from room service would have been nice when they cleaned the room.

the room was very comfortable and the room service was great

customer service is horrible - room service is advertised but they don t pick up the phone - noise at 3am, people fighting by

and accommodating staff spacious and clean rooms great hot breakfast parking on site was great and free internet speed was

30 pm instead of 12), but the staff didn't make a minimum effort to satisfy our

check in eventually they changed the rooms after seeking out the manager the app did not work for room service and when we tried phoning no reply so we got macdonald s from uber the kids club

room service was expensive and very average taste, buffet breakfast had limited hot choices if you

room service wouldn t answer phone. unable to order from reception. room had funny smell.

the room service , lamb cutlets were exceptional

had no information books or details on what to do, no mini bar, room service not great

the room service and cleaning staff were very friendly and accommodating

room service sucks to be honest

rude staff horrible room service, there were garbage on the floor afterwards out dated and old interior design and

we also ordered room service- it was over an hour late

ring menu compared to that of the restaurant downstairs)

room service costs 8

room service was great, we found the staff very helpful and nice

quality of room service food good

i’ll actually miss you guys :) best breakfast i’ve ever had, the choices are endless

had an experience while our son and our friends daughters, were playing in the kids pool

uneven with the rest, room service was surprisingly awful - called at around 10pm to ask for a drink and the person

room service breakfast was very nice, and staff were incredibly friendly

the morning of check out room service was at the door at 9am, yet we dont check out till 12 so why so early

a meal through room service

bed very comfy, clean bright room . excellent daily room service.

the gym

pool area, nice pools, in general a very luxurious facility

changes or additions never seemed like a hassle area was quiet and closeness to beach was perfect gym facilities were amazing - top quality equipment and spacious for many guests to use at once

fabulous pool areas

nice staff nice swimming pool comfortable bed spacious junior suite spacious gym open 24/7

unavailability of restaurants or something to eat at 9pm apart from room service's snacks

room service too slow

room service food almost never available more than 20% of the menu

hotel grounds and scenery where beautiful and the view from the gardens was excellent, room service was good also

room service was late and did not replace used water bottles, nescafe, etc

everyday the room service was great

the room was pristine and the room service was perfect

there were no tea or coffee making facilities in the room and no room service when the kitchen was closed

clean rooms. room service - great job. thank you. swimming pool. filters could work better.

the rooms were cleaned everyday and the room service did everytime a good job

could have provided room service and fridge in room

room service

the bedroom size is very good, and the room service makes sure to clean the room every single day

hot breakfast would just be the icing on the cake!

kindly allowed us to early check in and leave luggage in our room while we went to the market

the location, the staff, the swimming pool; the breakfast, the atmosphere, all is marvelous

when we opened the door to our room, we were greeted with a stunning view of the gardens and the pool

the pool and gardens are simply amazing - tranquil and relaxing

the pool was also super big and nice for a swim

the pool was always clean, we always had a spot on comfy lounge chairs in the shade and could enjoy

the food is great and we loved the pool

pool was wonderful, clean and plenty of space

hotel was clean, staff was so kind and helpful, swimming pool was also perfect

breakfast, cool swimming pool, great location to visit region, view from the room to oranges

staff, a lovely pool and huge bed