room service was expensive and very average taste, buffet breakfast had limited hot choices if you

had no information books or details on what to do, no mini bar, room service not great

the room service , lamb cutlets were exceptional

breakfast poor bar experience room service dont do it

check in eventually they changed the rooms after seeking out the manager the app did not work for room service and when we tried phoning no reply so we got macdonald s from uber the kids club

the room was very comfortable and the room service was great

another bottle of water from room service would have been nice when they cleaned the room.

customer service is horrible - room service is advertised but they don t pick up the phone - noise at 3am, people fighting by

great location pool on sight excellent services transport to marina daily(every hour)

the pool area is great, room was great, staff were all lovely

ordered breakfast to the room and checked how much was room service

them about my surgery and i asked if there was the possibility to have dinner and breakfast room service

room service quite slow

it is not a luxury hotel but the rooms are clean and tidy and room service comes everyday

proper hair dryer in the room service at the pool bar was so slow i'd say at peak season you'd never get a

the room service and cleaning staff were very friendly and accommodating

had to call and find our food)

room service sucks to be honest

ring menu compared to that of the restaurant downstairs)

great room service

bed very comfy, clean bright room . excellent daily room service.

uneven with the rest, room service was surprisingly awful - called at around 10pm to ask for a drink and the person

t room service coffee that's on top of mini bar - assumed might have been

a meal through room service

plenty of room service choice if you don't want to go out and loads of films to watch on at a small extra

got room service first night and there was blood running out of my burger - never seen that before and

the room service didn't replace the coffee pods

food was lovely travelled with kids when they tired more than happy to deliver room service to your room even though we were halfway through a meal it would not be a problem for

restaurants limited and limited room service

we also ordered room service one night, which was fast and freshly prepared

had room service and again the quality of food and level of service was

featured a lot of amenities and was big; coffee, towels etc were replaced several times a day and room service personnel was exceedingly charming

the staff was excellent and so was the room. loved the little chocolates left by room service.

it was cheaper ordering room service for our family

i also really liked the food i ordered from room service, in the evening when i was too lazy to go out

there was no dedicated queue for check out so i queued for 30 minutes to pay a room service bill of 12 euro

i m also sorry because room service lunch/dinner options were very limited and uninteresting for kids so i had to order

i ordered room service the first evening and i paid in cash, however the balance was then showing on my

bar and room service good

room service a little slow

clean rooms. room service - great job. thank you. swimming pool. filters could work better.

the rooms were cleaned everyday and the room service did everytime a good job

everyday the room service was great

the room was pristine and the room service was perfect

there were no tea or coffee making facilities in the room and no room service when the kitchen was closed

access never an issue, the waterpark so close, kids activities ( mine didn't partake, but they looked fun) was calm but even when busy the staff

great family hotel, staff very friendly. loved the indoor water park, especially spa area.

the hotels pools, spa and gym are excellent

went to this hotel for the aquashow indoor pools which we went to once only as we were shocked at how full it was too many people far too

bar food menu was great and nice friendly atmosphere in the hotel

the bedroom size is very good, and the room service makes sure to clean the room every single day

could have provided room service and fridge in room

room service

- the wifi in the room was a little too weak to hold a voice call

breakfast only but plenty of food

beautiful property but dont order room service mango sticky rice, its horrible

was amazing, service excellent, room service fabulous

the room service was very quick and the check in was soo

expensive and difficult/slow to get from room service

avo to diana and marta) room service had a decent choice and is quite fast overall the staff is amicable and

her swimming pool is not regulation olympic size. (sarcasm) (+) fabulous pool, good wifi (+) great outdoor space, with pool, terraces and gardens, and open (+) swimming pool is also great to cool down or do exercises in the morning (+) we loved the gardens and the pool area (+) we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful (+) the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden (+)kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool (+) from the pool you have a stunning view towards the sea

fabulous pool, good wifi

room clean ,,,,very secure and parking and pool good

friendly staff, clean facilities and a breakfast that exceeded expectations

the kitchen was a little small.

resturante next door, big pool and loverly grass area out the back, great for qigong, yoga, kids to play etc

staff very courteous and pleasant. pool was great. kids enjoyed. breakfast was great.

location and premier room excellent- room service always prompt breakfast relaxed and good

room service took 20 minutes for an ice bucket

hotel dining facilities and options were very poor and menu choices for room service or by the pool were severely limited

room service food the same

very helpful staff. room service sandwich was delicious nice size bed & room

peaceful, beautiful swimming pool , excellent breakfast

staff was super friendly, location amazing and breakfast was definitely for champions

breakfast was perfect

nice staff and an excellent breakfast/brunch

beautiful setting and wonderful breakfast to

several time tried to call from the room for the concierge service, room service and etc - nobody answered

we had the grand sea view, frankly nothing special, but the room service was poor, leaving glasses, not replacing shampoo and such

), 5 eur per room service

the room service food was below the standard i would expect

of the room service was horrible

the spacious 2 bedroom apartment was fantastic, and the team's hospitality from reception to room service and breakfast was exceptional

location, range of restaurants, swimming pools, golf, tennis & padel

we particularly like staying in s4 as it s overlooking the pool and close to everything we need

a great deal for the kids to do in the evenings

the gym is stuffy and a dated the way it s all cramped into one room, i d expect something more

we were there when only breakfast was on offer then a car was an essential to go to eat out as there was nothing in the

the only improvement we could think of would be to offer bar snacks in evening, or some sort of limited menu

parking included

relaxed chilled atmosphere, staff were discreet yet present, the pool area was attractive and not overcrowded, the room was spacious, the bed so comfortable and the

really lovely tranquil hotel with fantastic staff and a beautiful pool.

the view is amaizing. nice room service, great selection.

room service , in need of a face lift , and modernising

we enjoyed room service and eating on our balcony with a view of the pool and the ocean

beach towels ,it was none left in the room when i stated that to the reception they called the room service to make sure there was none left at our room i was offended they acted such a way as

very expensive for the service and facilities/overall quality of the offer - room service / minibar / amenities, etc

00 was offered room service

if there was an option for room service

room with the view of ocean,buffet being surprisingly good,well organised place,room

the staff were friendly and the cleaning room service was great

and had a few problems with the hotel booking flannel where not given when ask , glasses after room service where not replaced after requested , water was not available coffee machine given only

good room service

room service was very good and very fast

room service had to be constantly prompted about drinking water and milk in the room

delicious room service too

hotel which is in a wonderful location and spectacular views, great breakfast each morning and room service

fast wifi, big screen tv

really nice swimming pool, no deeper than 1

did say on the site there was a pool bar but it wasn't set up

did say on the site there was a pool bar but it wasn't set up

lovely pool area and room was a great size

by the pool took forever to bring drinks and room service aways said it was at least half an hour for an order - even when it was just for a

room service drinks took over 45 mins so we had to cancel them. main bar lacked atmosphere.

staff, facilities, restaurants, room service...

room service took far too long.

room service breakfast is fabulous

to reception didn't work but no issue as the was another one in the bathroom so could call for room service etc

food and room service was excellent

1pm), the phone did not work so we could not order room service, the fridge was empty except 3 small bottles of water

staff were 10/10, room service options was great, shuttle service to the beach was quick and efficient

food was very good too in restaurant and room service

room service worked quite well with a nice breakfast

love the pool

convenient on-site parking

dinner at the restaurant and breakfast was delicious and enjoyed the jovial banter with paulo and all the staff

the breakfast was fantastic overlooking the pool area which was constantly kept clean

room service did not change the towels and also bathroom exhaust switch needs to be added (kind of (+) we couldn t stop ordering room service cause the food and the sangria was exceptional (-) no room service (-)room service ie no bedmakeup no clean sheets towels during stay wrong hotel given wrong position to (-)no room service

great place and the best thing no kids around

the pool beds are right beside the pool which is not shown in the photos so if kids/adults are in the pool and make the slightest splash other customers are wet

location was good, great parking space, breakfast was great, staff really friendly, and the bar has an amazing selection of drinks and tapas

excelente service, very clean, private car parking , excelent breakfast

free parking and possible to put our bikes inside the hotel

great sized room and location was perfect with plenty of parking

2) the pool and pool bar was fantastic too

good facilities,pool,bars,nice reception area,plenty of parking

wifi now works very well. wonderful balcony in the room. the room is very large.

-complimentary water -great breakfast buffet

room service was available if we needed and the staff was beyond helpful and fast to answering or

were so spoiled by one of the room service staff who came on our first day, that the one that followed was somewhat of a

the room service menu is quite limited.

room service

room service and cleanliness and very nice staff. ensuite bathroom very nice.

good nice and clean rooms. room service every day. everything was perfect

the customer serviced and the room service

nice staff, good breakfast, room service, cleaning every day

friendly staff, clean, great buffet breakfast, nice pool, lots of parking

exceptional care and support to manage our requests (tee time booking, room service etc). (+)only stayed one night, but the suite was clean, lots of room, room service food was great, and so was breakfast (-)the room service. the meal i had was not great club sandwich (-) i did not eat in any other restaurant the room service was also poor value for money (-)room service was raw and had to be reordered - food at the oasis bar was ok but not great (-) in hindsight we should just have got room service (-) the room service menu only added one or two different dishes like spagetti bolognese (+) when ordering room service it came very quickly too and we found staff to be very friendly and accommodated late (-) the room service was extremely slow, having to wait an hour for breakfast to arrive is a bit much

only thing not to our liking was a slightly off odour from one of the kitchen taps - not an issue for us though as we didn't need to use the particular tap given our

very comfortable, spacious suite and also came with a well equipped kitchen which is great for those with young kids

this meant that the whole of the grand wyndham was without power, no lights, no fridge, no wifi, nothing

great location for golf in the heart of quinta do lago.

it felt tired and the offering from room service food was dire

room service was not to the same high quality - quite slow with limited choice

in the restaurant along with all the staff who were always so friendly - also the cleaners and room service

the food was deeply uninspiring - dry room service burger and a pool-side bruschetta with a couple of slabs of slimy pickled sardines on

35 so had to have room service at an extra charge of 20 euros although we had breakfast included in our package

the rooftop bar wasn t open despite saying until 6pm at 445pm one

small and adults only

cer than oura)

friendly, clean, rooftop pool was amazing g

the wifi reception is unacceptable

despite having a menu in our rooms stating there was 24hr room service we were advised when we attempted to order a midnight snack, that it was a mistake and

style , room service quality and cost

room service

room service happened to forget to refill the nespresso pills and the coffee at breakfast was not

others seemed apathetic and failed to deal adequately with a room service issue we had

great pool and view of the pool from the

staff were sooooooo lovey and accommodating, we availed of the activities of tennis and mini golf which was fun

the wifi was intermittent, but other than that it was a great place to stay.

fresh and clean every day my only negative was the pool was freezing and abit dirty

were not as advertised, not very clean, no wifi in the rooms, no hairdryer, had to pay to use the safe and refrigerator

didn t have any onsite restaurants, room service was patchy

staff on reception were very helpful and room service is good value for money

no iron board or room service

and room service wasn t great

playroom is huge also and very suited to kids

only thing i really disliked is that dish washing is not offered by room service

were unfriendly, the hotel stole my bracelet and the breakfast was poor , couldn t even get room service too which i find extremely

would have been better if there was also a room service & free water and if they could clean the apartment but they barely throughout our stay

daily room service can be a bit disruptive, but you can hang a do not disturb sign

clean hotel throughout, room service daily, kitchen well equipped

charge on safety deposit was unbelievable. room service closes early

buses that can get you to the city centre / beach for free several times a day stuff is friendly room service is

to ask for ice we needed to pay 5 just for that room service

i thought the 6 euros room service was a bit high. the little shop was very expensive.

balcony was abit small and can t collect pool towels or go the gym before 9

very good room service

room service kept coming at the end of the day, except on the day i had to leave, they kept

issues with room service and housekeeping left our door open after servicing.

to highlight as a downside to our stay, was the surprise charge we received at checkout for the room service breakfast we had on the morning of my birthday

dbb and could only sit in buffet area charged full price for breakfast on room service for breakfast even though

our suggestion is kindly start the room service and open the restaurant and bar

no room service

they don't have room service.

not very convenient to go to a laundry room to iron clothes, should have an iron in the

bad wifi in the room

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

the breakfast was also phenomenal; serving coffee, water, and mimosas every morning and a spread of

we also had massages at the spa - and the masseuse was lovely and did an impeccable job

the spa they placed a noisy hyperbaric chamber that drowned out the gentle massage music and made it

the spa was a very good addition and i enjoyed 2 different massages

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

with balcony and with a view to the pool and sea, comfortable bed, entrance to the hotel and the parking lot that was just next to the entrance, swimming pool, jacuzzy , outdoor patio, breakfast

is very good, pet friendly, parking available

the spa was at another sister hotel on the day

in the evening a fire was on in the self-service bar where we could also make coffee