we enjoyed a walk into the town but returning to relax around the hotel pool

there concept is mostly consistent, for example they have no breakfast buffet and this makes it so much better because all the fruits, coffee and eggs are like

we loved breakfast overlooking the amazing herb garden, coming home to a wonderful dinner most nights, and

then breakfast was very generous, tasty and with the freshest ingredients

peaceful, beautiful swimming pool , excellent breakfast

the spacious 2 bedroom apartment was fantastic, and the team's hospitality from reception to room service and breakfast was exceptional

size of the room, the golf view, the friendly staff, the beautiful garden, the beach, the indoor pool, the quietness, the shuttle service

vast amounts of pools, restaurants, kids playing

a tiny thing but it would have been useful to have little bags in the indoor pool area for wet hats and costumes

and she said that we need to complain to management - so,guys, we are complaining sort of :) - kids club we found very expensive for 70€ a day, with 4 kids it’s too much and also not

the view is amaizing. nice room service, great selection.

no food served in the restaurants in the evenings from 3pm to 7pm only drinks so had to call room

very expensive for the service and facilities/overall quality of the offer - room service / minibar / amenities, etc

phone in our room was not working so every time we called reception or room service they couldn t hear us

beach towels ,it was none left in the room when i stated that to the reception they called the room service to make sure there was none left at our room i was offended they acted such a way as

room service did not change the towels and also bathroom exhaust switch needs to be added (kind of (+) we couldn t stop ordering room service cause the food and the sangria was exceptional (-) no room service (-)room service ie no bedmakeup no clean sheets towels during stay wrong hotel given wrong position to (-)no room service

pool was lovely to still at however still to cold to us

breakfast was

did not get to see or use), pool table

ambience, staff, breakfast, lounge, room, facilities

), 5 eur per room service

several time tried to call from the room for the concierge service, room service and etc - nobody answered

ur spoon felt down, need new

the room service food was below the standard i would expect

good pizzas at corda cafe, room service staff was excellent and also the chicken wing and cheesecake

room with the view of ocean,buffet being surprisingly good,well organised place,room

the staff were friendly and the cleaning room service was great

00 was offered room service

and had a few problems with the hotel booking flannel where not given when ask , glasses after room service where not replaced after requested , water was not available coffee machine given only

if there was an option for room service

pool are fab very comfortable bed and great linen

did say on the site there was a pool bar but it wasn't set up

did say on the site there was a pool bar but it wasn't set up

great location near the beach. good parking options.

really nice swimming pool, no deeper than 1

room service worked quite well with a nice breakfast

nice pool

the breakfast was honestly one of the best in europe, and the whole experience felt personal and

pool area is very relaxing breakfast was

finish, quiet even when fully booked around the pool, service impeccable

the hotel offers breakfast and includes swimming pool outside and big bar

was fantastic from the staff to the rooms antonio is the main man at the pool bar fantastic guy want to go back

good facilities,pool,bars,nice reception area,plenty of parking

spacious, free parking.

the balcony, the view and always finding a parking spot

good nice and clean rooms. room service every day. everything was perfect

nice staff, good breakfast, room service, cleaning every day

the customer serviced and the room service

room service and cleanliness and very nice staff. ensuite bathroom very nice.

breakfast was great and the room was clean

room service was available if we needed and the staff was beyond helpful and fast to answering or

get two glasses in the room for water but when the maid took them away and we called down to room service there was a 5 euro fee for getting some more

room service

-complimentary water -great breakfast buffet

so breakfast views outside) -quick, efficient room service -safe and secure hotel -2 minute walk to the beach from our room -pools in 3 different

the room service was very quick and the check in was soo

heated pool, with a dedicated one for kids the kid's club is great

expensive and difficult/slow to get from room service

very tasty breakfast, awesome pool, room and the room service was top notch.

room service meal was exceptional

from reception staff to bar staff

pools views are beautiful

we booked a last minute honeymoon and the hotel was amazing , adults only too which was perfection

rooms, bed was comfortable, lovely staff, nice swimming pool on roof top with view of the sea & a bar for few drinks, perfect location 5min walk to the strip, 10 min drive to old town, lots of bars

perfect as it was adults only

despite having a menu in our rooms stating there was 24hr room service we were advised when we attempted to order a midnight snack, that it was a mistake and

also, last more food options on the menu for room service would be perfect

it d be nice to have a guide in the room for room service and restaurant menus

others seemed apathetic and failed to deal adequately with a room service issue we had

room service

her swimming pool is not regulation olympic size. (sarcasm) (+) fabulous pool, good wifi (+) great outdoor space, with pool, terraces and gardens, and open (+) swimming pool is also great to cool down or do exercises in the morning (+) we loved the gardens and the pool area (+) we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful (+) the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden (+)kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool (+) from the pool you have a stunning view towards the sea

fabulous pool, good wifi

staff at the pool bar were not the happiest and the selection of food and drinks was a bare minimum and some times

ld at times

great pool and view of the pool from the

fresh and clean every day my only negative was the pool was freezing and abit dirty

right on the strip lovely pool great room very clean staff very friendly sell priced

and room service wasn t great

no iron board or room service

didn t have any onsite restaurants, room service was patchy

staff on reception were very helpful and room service is good value for money

the wifi didn't work near the pool

to ask for ice we needed to pay 5 just for that room service

i thought the 6 euros room service was a bit high. the little shop was very expensive.

buses that can get you to the city centre / beach for free several times a day stuff is friendly room service is

charge on safety deposit was unbelievable. room service closes early

balcony was abit small and can t collect pool towels or go the gym before 9

daily room service can be a bit disruptive, but you can hang a do not disturb sign

would have been better if there was also a room service & free water and if they could clean the apartment but they barely throughout our stay

mention that even though we are in difficult times the information book in the room says there is room service until 12:00midnight

comfortable room, lovely view from the balcony the staff were friendly and helpful, including the room service staff i would like to repeat the

only thing i really disliked is that dish washing is not offered by room service

dbb and could only sit in buffet area charged full price for breakfast on room service for breakfast even though

breakfast included does not mean you can have breakfast as room service

room service and night porter was so friendly and helpful

to highlight as a downside to our stay, was the surprise charge we received at checkout for the room service breakfast we had on the morning of my birthday

very good room service

they don't have room service.

no room service

our suggestion is kindly start the room service and open the restaurant and bar

fast and free wifi

were great nice pool bar very relaxing have been 5 times there and already looking forward to booking

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

the breakfast and pool are unmatched to any 5 star property i have ever visited

it was the perfect hotel for chilling out by the lovely pool area with views over the

specially paulo) and wonderful fresh breakfast

we were allowed an early check in and late check out which worked perfectly with our flight (i assume it depends on availability)

we also ordered room service one night, which was fast and freshly prepared

the room service didn't replace the coffee pods

the food, whether it was breakfast, room service, snacks by the pool or dinner was of excellent quality

got room service first night and there was blood running out of my burger - never seen that before and

food was lovely travelled with kids when they tired more than happy to deliver room service to your room even though we were halfway through a meal it would not be a problem for

customer service is horrible - room service is advertised but they don t pick up the phone - noise at 3am, people fighting by

another bottle of water from room service would have been nice when they cleaned the room.

the room was very comfortable and the room service was great

staff was super helpful, spoke great english and loved kids

liked the location due to being golfer whilst my daughter enjoyed access to gym and reduced rate for use of spa

breakfast poor bar experience room service dont do it

a member of room service hung up on us when we were giving some details on our food order.

room service was prompt, food was fine, waiter at pool may 20th, late thursday afternoon, was

room service wouldn t answer phone. unable to order from reception. room had funny smell.

room service was expensive and very average taste, buffet breakfast had limited hot choices if you

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

was good, breakfast was great, pool was clean, big rooms and free wifi

friendly staff, beautiful garden & spa area

is a little bit old and the swimming pool is not warmed we need to input the wifi identification all the time

pets allowed, parking, breakfast

i also really liked the food i ordered from room service, in the evening when i was too lazy to go out

almost every day we needed to call room service to bring the items up or get toilet paper from cleaning crews on the floor

featured a lot of amenities and was big; coffee, towels etc were replaced several times a day and room service personnel was exceedingly charming

had room service and again the quality of food and level of service was

room service - even in the night

room service quite slow

wanted room service no answer so after 5 mins decided to call reception still no answer

very good and room service excellent

them about my surgery and i asked if there was the possibility to have dinner and breakfast room service

ordered breakfast to the room and checked how much was room service

room service a little slow

not particularly liking pasta too much, we decided to arrange room service, which was excellent

room service was not good

room service was excellent and prompt and staff were very polite and helpful, especially in the

we weren t informed about the room service details or timings of breakfast

had to call and find our food)

room service sucks to be honest

we also ordered room service- it was over an hour late

great room service

ring menu compared to that of the restaurant downstairs)

the morning of check out room service was at the door at 9am, yet we dont check out till 12 so why so early

service was excellent except for room service

t room service coffee that's on top of mini bar - assumed might have been

a meal through room service

uneven with the rest, room service was surprisingly awful - called at around 10pm to ask for a drink and the person

room service daily, good breakfast

clean bathroom, fantastic view from the balcony, many facilities like outside and indoor pool, bar pool, restaurant,

excellent breakfast

breakfast loverly lots to choose from evening meals loverly staff great nothing to much trouble

there are covered parking spots

things such as the bar and room service were slightly over priced but we enjoyed ourselves so overall worth

hotel, very modern, spa was amazing, plenty to choose from at breakfast,we ordered room service every night they were very quick best cheeseburger i've even had seriously

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

room service is fast and

was a bit annoyed that you had to pay for room service, we didn't use it but usually it's free, not 8 extra

clean rooms. room service - great job. thank you. swimming pool. filters could work better.

the room was pristine and the room service was perfect

everyday the room service was great

there were no tea or coffee making facilities in the room and no room service when the kitchen was closed

the rooms were cleaned everyday and the room service did everytime a good job

service was very pleasant and room service was also practice

the wifi was poor.

food could be a little better, the pool bar food during the day was excellent, and some of the bar food in the evening was very nice, but

unable to use the pool or spa as they opened at 10am and closed at 7pm

nice hotel, clean room, very good shower, strong wifi signal, beautiful music by a singer every night in the piano bar

could have provided room service and fridge in room

room service

the bedroom size is very good, and the room service makes sure to clean the room every single day

the breakfast and bar was nice for 3 star hotel

breakfast was traditionally european, the facilities were excellent, especially the pool

truly great hotel made so by the access to the water park, the pools but most importantly the staff

breakfast was great

nice spacious rooms delicious buffet for dinner and breakfast warm water in the pool children did not leave the pool))) underground parking - 15 percent discount on

the gym left alot to be desired if you like to get a work out whilst on holiday.

the hotel boasts two huge outdoor play areas, mini golf, huge outdoor pool, huge indoor pool, indoor play area and a bar right by the play areas so

remote location. maintenance around pool.

small heated pool

even the swimming pool area, the cleaning staff all are great to details and helpful

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a few typical portuguese restaurants 5' away -

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

ordered room service ( burger and cheesecake) which was all delicious and arrived quickly

fully recommend visiting the spa

super hotel room and balcony! fabulous spa the best

reception staff are lost and so are the pool bar staff and the breakfast attendants

the pool side was shut

cleaning as room service was ok and need some enhancements room need to be supplied with coffee machine, water

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

30pm and ordered room service

the pool was a bit cold but nothing too awful!

room was beautiful and big with a nice balcony overlooking the pool

* slow room service * rooms not well prepared * reception rarely answers the

these are not restocked by room service, you have to pay for the coffee pods - i think this is an area for improvement because

complaints but o add improvement to an excellent hotel the room service menu was limited in choice but ok

room service needs cloches when serving hot food

slow room service, we waited 1,5 h

if you are order room service the same high food standard is present

the spa staff were insufficient - could not show us the

spending a day in the garden by the pool is really relaxing

the amazing panoramic views looking out onto the exquisite gardens, the pool area, and onto the private beach below are simply breathtaking

ols and spa and food all superb.

the spa includes free access to jacuzzi, sauna and steam room and i would highly recommend getting a

pool clean and big, very close to the beach, the rooms clean and spatious, free access to gym, sauna and jacuzzi

gym was a little small and under equipped, there could have been better use of the library/pool table area and the pictures of the yoga stance people on the wall in the restaurant seemed out

quiet and relaxing, not for kids

nice pool area, plenty of space around pool, easy to relax, great spa, fantastic staff, very good breakfast buffet, no screaming

quality of room service food good

room service costs 8

room service was great, we found the staff very helpful and nice

had an experience while our son and our friends daughters, were playing in the kids pool

we could enjoy the pool area without any disturbance

room service food almost never available more than 20% of the menu

unavailability of restaurants or something to eat at 9pm apart from room service's snacks

half board, receptionist advised if i want to have my meal in the room i will have to pay for room service only

room service was late and did not replace used water bottles, nescafe, etc

room service was late and did not replace used water bottles, nescafe, etc

breakfast was great.

restaurant near the pool is closed for dinner and it closes really early at 18h00

amazing breakfast with so much choice

of the pool bar/restaurant did not match the level of the environment

breakfast was terrible

fantastic and kind staff, beautiful stay, great breakfast and a great pool area

the food is great and we loved the pool

pool was wonderful, clean and plenty of space

just that we missed pool towels.

hotel was clean, staff was so kind and helpful, swimming pool was also perfect