room service was expensive and very average taste, buffet breakfast had limited hot choices if you

had no information books or details on what to do, no mini bar, room service not great

the room service , lamb cutlets were exceptional

breakfast poor bar experience room service dont do it

check in eventually they changed the rooms after seeking out the manager the app did not work for room service and when we tried phoning no reply so we got macdonald s from uber the kids club

the room was very comfortable and the room service was great

another bottle of water from room service would have been nice when they cleaned the room.

customer service is horrible - room service is advertised but they don t pick up the phone - noise at 3am, people fighting by

great location pool on sight excellent services transport to marina daily(every hour)

the pool area is great, room was great, staff were all lovely

they are so nice with the kids and make them feel special

bar food menu was great and nice friendly atmosphere in the hotel

great staff. everyone of them. good cocktails and great bar staff.

and even we didn´t go with kids, it is a great familyfriend

access never an issue, the waterpark so close, kids activities ( mine didn't partake, but they looked fun) was calm but even when busy the staff

had to call and find our food)

we also ordered room service- it was over an hour late

great room service

the room service and cleaning staff were very friendly and accommodating

ring menu compared to that of the restaurant downstairs)

ordered breakfast to the room and checked how much was room service

proper hair dryer in the room service at the pool bar was so slow i'd say at peak season you'd never get a

first night in room service

room service quite slow

very good and room service excellent

a meal through room service

service was excellent except for room service

very comfortable beds. good breakfast selection very good room service.

room service breakfast was very nice, and staff were incredibly friendly

the morning of check out room service was at the door at 9am, yet we dont check out till 12 so why so early

the staff was excellent and so was the room. loved the little chocolates left by room service.

i also really liked the food i ordered from room service, in the evening when i was too lazy to go out

no iron in the room but room service were very quick sending an iron to the room

had room service and again the quality of food and level of service was

room service - even in the night

room service was not good

not particularly liking pasta too much, we decided to arrange room service, which was excellent

there was no dedicated queue for check out so i queued for 30 minutes to pay a room service bill of 12 euro

bar and room service good

i m also sorry because room service lunch/dinner options were very limited and uninteresting for kids so i had to order

the rooms were cleaned everyday and the room service did everytime a good job

everyday the room service was great

the room was pristine and the room service was perfect

clean rooms. room service - great job. thank you. swimming pool. filters could work better.

there were no tea or coffee making facilities in the room and no room service when the kitchen was closed

could have provided room service and fridge in room

room service

the bedroom size is very good, and the room service makes sure to clean the room every single day

the chap behind the bar was very amused by my poor attempt to order two beers in portuguese but took time to teach me

cleanliness was amazing, everywhere was so clean, pool was spotless, room was so clean could not fault anything, will definitely be back , staff were

we also ordered room service one night, which was fast and freshly prepared

restaurants limited and limited room service

the room service didn't replace the coffee pods

ordered room service didn t come on several occasions

the food, whether it was breakfast, room service, snacks by the pool or dinner was of excellent quality

beautiful property but dont order room service mango sticky rice, its horrible

was amazing, service excellent, room service fabulous

the room service was very quick and the check in was soo

expensive and difficult/slow to get from room service

avo to diana and marta) room service had a decent choice and is quite fast overall the staff is amicable and

room clean ,,,,very secure and parking and pool good

friendly staff, clean facilities and a breakfast that exceeded expectations

the kitchen was a little small.

resturante next door, big pool and loverly grass area out the back, great for qigong, yoga, kids to play etc

staff very courteous and pleasant. pool was great. kids enjoyed. breakfast was great.

her swimming pool is not regulation olympic size. (sarcasm) (+) fabulous pool, good wifi (+) great outdoor space, with pool, terraces and gardens, and open (+) swimming pool is also great to cool down or do exercises in the morning (+) we loved the gardens and the pool area (+) we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful (+) the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden (+)kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool (+) from the pool you have a stunning view towards the sea

fabulous pool, good wifi

location and premier room excellent- room service always prompt breakfast relaxed and good

room service took 20 minutes for an ice bucket

hotel dining facilities and options were very poor and menu choices for room service or by the pool were severely limited

room service food the same

very helpful staff. room service sandwich was delicious nice size bed & room

relaxed chilled atmosphere, staff were discreet yet present, the pool area was attractive and not overcrowded, the room was spacious, the bed so comfortable and the

within a few minutes of everything you want down here whether it s restaurants, beaches or golf

there was rarely anyone working on the bar and when we asked for a mojito we were told we had to wait for someone that knew how to do them

bedroom lovely. breakfast very good,perfect location for us.

the private parking inside the hotel was a great advantage

peaceful, beautiful swimming pool , excellent breakfast

there concept is mostly consistent, for example they have no breakfast buffet and this makes it so much better because all the fruits, coffee and eggs are like

the kids felt at home in this small scale hotel, which had everything we needed

staff was super friendly, location amazing and breakfast was definitely for champions

breakfast was perfect

room service breakfast is fabulous

room service took far too long.

room service drinks took over 45 mins so we had to cancel them. main bar lacked atmosphere.

staff, facilities, restaurants, room service...

room service excellent and very clean

no extra charge for room service

we ordered water via room service and were charged

delicious room service too

sumptuous bed and linen attentive room service kind staff incredible buffet breakfast!

liked everything, reception area, the room, the view, the facilities, room service, pool bar, lounge bar

ur spoon felt down, need new

additionally, room service was extremely slow, with a minimum wait time of 1 hour

the room service food was below the standard i would expect

several time tried to call from the room for the concierge service, room service and etc - nobody answered

you had to call room service to get mini bar refills

the spacious 2 bedroom apartment was fantastic, and the team's hospitality from reception to room service and breakfast was exceptional

gorgeous location steps to the beach. lovely amenities with an excellent gym and indoor pool.

pecially the spacious balcony overlooking the golf course), the luxury spa, the champagne bar, the swimming pools and the beach

clean comfortable and very well maintained..pool & beach areas are really lovely..

spa was great as well and the indoor pool ideal for children

to reception didn't work but no issue as the was another one in the bathroom so could call for room service etc

staff were 10/10, room service options was great, shuttle service to the beach was quick and efficient

food and room service was excellent

breakfast, great pool, great room service, great hotel

not in the room and took an hour to arrive

no food served in the restaurants in the evenings from 3pm to 7pm only drinks so had to call room

the view is amaizing. nice room service, great selection.

room service , in need of a face lift , and modernising

we enjoyed room service and eating on our balcony with a view of the pool and the ocean

big breakfast when ordering room service. good value for the location and amenities.

the staff were friendly and the cleaning room service was great

room with the view of ocean,buffet being surprisingly good,well organised place,room

if there was an option for room service

and had a few problems with the hotel booking flannel where not given when ask , glasses after room service where not replaced after requested , water was not available coffee machine given only

00 was offered room service

some things like breakfast and a bar were not offered, but that was no big deal for us

did say on the site there was a pool bar but it wasn't set up

great location near the beach. good parking options.

definitely would have given a 10 if restaurant and bar open, however we did know in advance and it was our choice to still stay there

did say on the site there was a pool bar but it wasn't set up

room service worked quite well with a nice breakfast

love the pool

convenient on-site parking

dinner at the restaurant and breakfast was delicious and enjoyed the jovial banter with paulo and all the staff

the breakfast was fantastic overlooking the pool area which was constantly kept clean

room service did not change the towels and also bathroom exhaust switch needs to be added (kind of (+) we couldn t stop ordering room service cause the food and the sangria was exceptional (-) no room service (-)room service ie no bedmakeup no clean sheets towels during stay wrong hotel given wrong position to (-)no room service

great place and the best thing no kids around

the pool beds are right beside the pool which is not shown in the photos so if kids/adults are in the pool and make the slightest splash other customers are wet

location was good, great parking space, breakfast was great, staff really friendly, and the bar has an amazing selection of drinks and tapas

excelente service, very clean, private car parking , excelent breakfast

exceptional care and support to manage our requests (tee time booking, room service etc). (+)only stayed one night, but the suite was clean, lots of room, room service food was great, and so was breakfast (-)the room service. the meal i had was not great club sandwich (-) i did not eat in any other restaurant the room service was also poor value for money (-)room service was raw and had to be reordered - food at the oasis bar was ok but not great (-) in hindsight we should just have got room service (-) the room service menu only added one or two different dishes like spagetti bolognese (+) when ordering room service it came very quickly too and we found staff to be very friendly and accommodated late (-) the room service was extremely slow, having to wait an hour for breakfast to arrive is a bit much

wifi not brilliant

parking underground is horrible

we used the spa & gym facilities which were of a very good standard

the kitchen could have a bit more accessories such as chopping board and a frying pan.

room service was not to the same high quality - quite slow with limited choice

the food was deeply uninspiring - dry room service burger and a pool-side bruschetta with a couple of slabs of slimy pickled sardines on

it felt tired and the offering from room service food was dire

35 so had to have room service at an extra charge of 20 euros although we had breakfast included in our package

in the restaurant along with all the staff who were always so friendly - also the cleaners and room service

was fantastic from the staff to the rooms antonio is the main man at the pool bar fantastic guy want to go back

good facilities,pool,bars,nice reception area,plenty of parking

only one day we went to the pool and it had lots of leaves and stuff in it. that s all

- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the strip - 10 mins walk to the beach - most of

no indoor pool, not great dining in options

my partner and i got ice cream and had to pay room service for a spoon

think i can think of anything negative about the hotel apart from maybe suggesting a broader room service menu

the gym needs a bit if tlc and food options and room service charges could be little less

-complimentary water -great breakfast buffet

room service was available if we needed and the staff was beyond helpful and fast to answering or

room service and cleanliness and very nice staff. ensuite bathroom very nice.

good nice and clean rooms. room service every day. everything was perfect

the customer serviced and the room service

nice staff, good breakfast, room service, cleaning every day

this might be a case where asking for a room overlooking the parking lot

the rooftop bar wasn t open despite saying until 6pm at 445pm one

small and adults only

cer than oura)

friendly, clean, rooftop pool was amazing g

the wifi reception is unacceptable

despite having a menu in our rooms stating there was 24hr room service we were advised when we attempted to order a midnight snack, that it was a mistake and

style , room service quality and cost

room service

room service happened to forget to refill the nespresso pills and the coffee at breakfast was not

others seemed apathetic and failed to deal adequately with a room service issue we had

great pool and view of the pool from the

staff were sooooooo lovey and accommodating, we availed of the activities of tennis and mini golf which was fun

the wifi was intermittent, but other than that it was a great place to stay.

fresh and clean every day my only negative was the pool was freezing and abit dirty

were not as advertised, not very clean, no wifi in the rooms, no hairdryer, had to pay to use the safe and refrigerator

didn t have any onsite restaurants, room service was patchy

staff on reception were very helpful and room service is good value for money

no iron board or room service

and room service wasn t great

playroom is huge also and very suited to kids

only thing i really disliked is that dish washing is not offered by room service

were unfriendly, the hotel stole my bracelet and the breakfast was poor , couldn t even get room service too which i find extremely

would have been better if there was also a room service & free water and if they could clean the apartment but they barely throughout our stay

daily room service can be a bit disruptive, but you can hang a do not disturb sign

clean hotel throughout, room service daily, kitchen well equipped

charge on safety deposit was unbelievable. room service closes early

buses that can get you to the city centre / beach for free several times a day stuff is friendly room service is

to ask for ice we needed to pay 5 just for that room service

i thought the 6 euros room service was a bit high. the little shop was very expensive.

balcony was abit small and can t collect pool towels or go the gym before 9

very good room service

room service kept coming at the end of the day, except on the day i had to leave, they kept

issues with room service and housekeeping left our door open after servicing.

to highlight as a downside to our stay, was the surprise charge we received at checkout for the room service breakfast we had on the morning of my birthday

dbb and could only sit in buffet area charged full price for breakfast on room service for breakfast even though

the food was fantastic, everything was spotless thanks to daily room service, and the game room in the basement was a big bonus

the swimming pool is ok for cooling down and playing with family/kids

the swimming pool is ok for cooling down and playing with family/kids

the pool is a good size and there is plenty of room on the lawn for sunbathing and relaxing

the pool is quite shallow – it might not be very exciting for adults, but it’s perfect for kids

no room service

they don't have room service.

our suggestion is kindly start the room service and open the restaurant and bar

the service and food at breakfast were exceptional

the breakfast was excellent & the host at breakfast restaurant was a polite lady who received us with

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

everything....every need was looked after breakfast

staff was fabulous the rooms and the finish work and the decor were amazing breakfast was phenomenal and we had a bit of lunch

the spa they placed a noisy hyperbaric chamber that drowned out the gentle massage music and made it

we also had massages at the spa - and the masseuse was lovely and did an impeccable job

we arrived late, around midnight so the restaurant was closed and so was room service

had to order from the bar and take up to my room, otherwise extra charge for room service

very clean, brilliant location ,excellent room service and good breakfast.

great location for driving straight from the airport - parking right by the door

the room had everything we needed for a short stay, including wifi, good ac, clean bathroom the usual amenities