there is free parking out front, and check in is easy, even after hours

our room is on the ground floor with windows overlooking the parking.

we were easily park their parking lot

lovely exterior and good parking

free parking is an added point

the location is quiet but convenient with parking close by

t there are several nearby) and parking is on the street

a bit of a walk to find places to eat. street parking a bit of a lottery.

liked the easy access and free parking outside the hotel

access to the town centre , free adjacent parking , a warm welcome from our hosts , clean comfortable room and an excellent breakfast

the bar and restaurant staff were lovely, and the food was

was spot on in the citadelle, staff very helpful, restaurant great, room overlooking the pool

liked the parking on site

lovely pool

free parking spots close to the

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i couldn't deal with anywhere with an underground car

it is a perfect place to stop off on my way from north of france to south of spain

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

very good parking

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

we were looked after when asking for a taxi and room service

nature, beautiful interior and even though they did not have a restaurant, the room service food was really fresh and tasted great

he was the receptionist, cook, server, room service delivery, etc

the hotel states they have room service, but that is a cheese plate

no restaurant room service is available though

swimming pool

lovely pool and garden to sit in and have dinner

use the pool twice, all lovely and clean

pool was just a bonus

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel excellent wine

perhaps a few more snacks items on the room service menu.

to pay)there s no information in the rooms about services provided, their website states room service 24/7, which they don t provide

so i went to bed without dinner since room service wasn't available neither

nor could we have room service

share between two people

frills but very comfortable, room has tea and coffee making facilities, a/c and free parking

there were everthing i need , a good desk, working wifi, a shower and hairdryer, and tea and coffee maker, a comnfortable bed and the room is clean ,

the wifi could be a little bit faster. but it wasnt really a problem

free parking

hand soap available was just a small bar despite both rooms were occupied by 2 people

we didn't take up the room service offer but the offer looked good

the very limited room service food which you could order at weekends was not

room service impeccable

again, the room service meal i ordered arrived in my room on the wrong side of cool

ordered a club sandwich from room service and it was abysmal

very good hotel, clean! the perfect breakfast. thanks

comfortable beds, really good breakfast

clean room, breakfast

breakfast, this is not worth the 10 euros paid, worst breakfast i have had in a ibis hotel

very very clean. very good breakfast. staff helpful

thought we could have dinner in the restaurant but apparently, it was closed but room service was available as an alternative

the room service meal in a jar. not good value for money. it was edible but not great

arrived late and the room service dinner was really good

aware of room service, it should be called thiefs service

easy, secure parking

comfortable room and really pleased to get room service meal after 10pm.

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

d of one of bordeaux tramlines)

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

and i would not hesitate to recommend it to anyone looking for a relaxing break

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly and

spa and restaurant on site great coffee a lovely area to sit around the pool

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared with your car to navigate the little busy streets

used room service

that food was only available by room service on sundays

bedroom furniture lacking. only one chair. nowhere to sit for room service.

loved the euro style bedding and plush towels. the pool area is tiny but clean. bar area lovely.

breakfast

bathroom very small but adequate wifi poor and intermittent. continuously dropped out

check in staff were good. friendly and professional. wifi was good.

the area and hotel parking lot didn't feel safe, there was a man in the parking lot that was trying to constantly

location. vending machine and use of microwave in reception. good wifi

free parking is great

breakfast was only fair, the room service food was awful and the air conditioning totally inadequate

room service and restaurant- not good

room service . no food after 10.30 pm. very limited after this time

when checking-out as well, she charged and debited for a room service fee that i didn t ordered, so she said she ll reimburse the amount of room service

restaurants and bar closed at 9.30! no place to get food or room service.

ppy hour 5-7pm) and swimming pool were just what we looked forward to after a day out in the heat

added bonus a nice pool

very helpful and friendly staff. close to the airport, secure parking, comfortable beds

super family friendly with nice pool and beautiful garden with trampoline, hammock and table tennis

some loose tiles around the pool could become a major issue if someone tripped..

restaurant and bar is hopeless

they even have a heated pool and fitness center

3) great breakfast with very good quality of food

pool area also great

beautiful property, facilities modern and clean, excellent gym & pool

very good room service

good wifi service

price was the biggest issue here with the facilities on offer no evening bar to have a night

a very good breakfast. wifi speeds were not very good unfortunately. secure underground parking.

breakfast was continental style, although there were bacon and scrambled eggs to select if you

as a single traveler, had room service two evenings and food was excellent

limited lunch time and room service menu. would have liked more vegetarian options at breakfast.

room service bill wasn't logged, extra time at check out

we had room service from the garden restaurant which was delicious, as was breakfast the next morning

slippers room service got it wrong every time

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

dn't

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

no complimentary water no working mini bar or kettle in room charged 3

were given early check in which was wonderful as had been up since 4

beer and foodc a bit expensive salad bar looked a bit tired mainly the salad

i did not like wifi, it was very slow and could not support my uses

bar good

the wifi was ok, with some minor problems

for toothbrushes and no cup for tea although there was a water boiler the opening hours for the pool

wifi was secure rather than open

free wifi very limited, often dropping out

free car parking a bonus

nice pool and near tram stop

hugely taken with the vibe in the hotel - there were abandoned carts, assumably from previous room service requests, in the communal areas and a function room had an air of desolation

room service un available when we arrived

we had room service in evening which was truly superb and breakfast was yummy too

no apology for the room service and was informed that she had no access to milk so go to the restaurant

lovely bar man running the bar

the wifi was the fastest i have ever encountered

good wifi

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

the wifi didn't work.

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

wasn t offered wifi code

to find, plenty of parking, fairly quiet, good room, very good breakfast, plenty of restaurants nearby as choices to

no wifi which isn t ideal!

no kettle for drinks in room, wifi not working in our floor,level 1

free parking

room service

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service breakfast - almost ran us

one evening wanted room service however called twice reception and nobody answered

told that you could only get bar food if you ordered room service and the night desk staff person was not very accommodating

us 2 or 3 other couples waiting) late for flight

staff were all great and breakfast was pretty good

it was perfect for our early flight. the lady on the desk was very helpful. loads of parking.

no wifi in the room, air con filter blocked so no air flow in the room.

the breakfast was excellent: a wide selection, beautifully prepared, in a lovely and cozy setting

vegan breakfast options

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi not working

also, wifi was rather

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

room service was in name only many of the few dishes advertised were not available

were woken by knocking on the door with breakfast when we didn t order room service

the room was impeccable and the room service and breakfast marvellous

kitchenette, coffee machine, lounge area with tv

room service schedule was a bit off

good room size and best room service

no real amenities like a restaurant or bar or room service

breakfast was simple, fresh and plentiful

location is excellent, very courteous front of the house staff, who helped us with an early check in and a late check out

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when we asked for the hoover so we could at least sort out the dust

the bar closed early on sunday evening which was

wifi was weak

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

room service

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room, bed, bathroom, daily room service are really high quality

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

slow wifi

rooms are simple and clean, with comfy bed and everyday room service

everything especially the cafe bar the breakfast was excellent

there was free wifi and it worked perfectly well

no kettle or bar fridge if you have food you want to keep cool

a bit of noise in the night from outside - maybe the all night snack bar below our window!

room service available, but i didn't use it

room service options good be wider

no room service despite that being advertised unless you want a microwave meal

location. it was very clean. staff was friendly and they smiled! loved the room service option.

be advised that because it is not a full service hotel there is no bar or restaurant or room service

nespresso machine was not switched on so had to call room service

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional and i enjoyed the food on the

room service

the service at the orangerie could be slightly improved but the in room service was amazing

was great, we only ate it once

wifi was very poor and they we not very helpful in trying to remedy the problem

wifi didn't work

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

late check out helpful

no wifi in room as advertised, needed for boarding passes etc

restaurant very formal . room service very limited

food quality room service

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and bar suits us very well

we order room service

level of service, food, room service, clean and safe commercial center nearby

convenient location close to the motorway. on sight restaurant and bar. secure parking.

during night time, parking lot is accessible only with a code

everything. the location, the facilities and secure parking.

good parking with fast ev charging facility.

spotlessly clean throughout, nice room layout, comfortable bed, very smart restaurant, free parking, coffee making facilities, pleasant areas around the typical motel block of rooms