only bar food available or room service

couldn t eat in the restaurant on the weekend as it was closed, no other restaurants nearby and room service selection very limited

room service appaulling - nothing left at 12

tried to order room service

we could order through room service, wasn't what we wanted as we would have liked that break from driving and as being

perhaps a few more snacks items on the room service menu.

so i went to bed without dinner since room service wasn't available neither

room service

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and one croissant

to pay)there s no information in the rooms about services provided, their website states room service 24/7, which they don t provide

no bar just taps that beer came out off

restaurant closed and no bar service

the wifi could be a little bit faster. but it wasnt really a problem

hand soap available was just a small bar despite both rooms were occupied by 2 people

no real bar area to have a pre dinner drink

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

staff and atmosphere quiet neighborhood not to far from the city center with nice garden and pool

the attention to details, the kindness of solicitude of the staff, the spa and garden are fantastic

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared with your car to navigate the little busy streets

- really cosy and luxurious - but they re nothing compared to the restaurant and terrace/pool area

real bonuses are the off road parking and the place being pet friendly

pool and facilities were not available to guests who had not pre-booked an hour slot this was not

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was

spacious room and spa facilities, i would like to stay again

it's a 25-minute journey and you don't have to worry about car parking

breakfast was only fair, the room service food was awful and the air conditioning totally inadequate

) , when i asked i was told, they are sorting out timetables,but, we could phone for room service, unfortunately, the room phone to contact room service did not work, so we could not

room service . no food after 10.30 pm. very limited after this time

room service and restaurant- not good

room service not flexible or helpful at all

very good room service

breakfast was continental style, although there were bacon and scrambled eggs to select if you

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

breakfast was very good, staff were very helpful, and they have a secure, bookable car park space 2

good wifi service

room service menu was limited.

as a single traveler, had room service two evenings and food was excellent

room service menu was a bit small but the hotel team was very accommodating to our wishes

slippers room service got it wrong every time

we had room service from the garden restaurant which was delicious, as was breakfast the next morning

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

no coffee/ tea in room, min bar fridge not working, shower head broken.

located 5 mins from the lovely bar outside the church at saint seurin

no complimentary water no working mini bar or kettle in room charged 3

dn't

good wifi

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

wifi, breakfast but specially the staff

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

he was the receptionist, cook, server, room service delivery, etc

was a room service menu of pastas and salads which was tasty but no official meals outside breakfast

we were looked after when asking for a taxi and room service

nature, beautiful interior and even though they did not have a restaurant, the room service food was really fresh and tasted great

only the room service quality of food

the room service was fantastic and room was cleaned in the best way possible

us 2 or 3 other couples waiting) late for flight

room service

spa was a real treat, lovely friendly prompt room service nothing was too much

great location, clean, room service was very good, saved us from starving upon late arrival.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the wifi was not working well

wifi is good

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

room service was in name only many of the few dishes advertised were not available

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

the room was impeccable and the room service and breakfast marvellous

were woken by knocking on the door with breakfast when we didn t order room service

staff very helpful and wine bar was great

no real amenities like a restaurant or bar or room service

good room size and best room service

room service schedule was a bit off

excellent breakfast too

breakfast but expensive - for kids could have been lower cost good location great idea of wine for no housekeeping

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

it's a pitty not having a bar but the cafe right next door it's handy for that end

the bar closed early on sunday evening which was

- very central location - very good quality price ratio - comfortable room - wifi

good location, lovely big room with a window that opens. coin laundry facilities

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room, bed, bathroom, daily room service are really high quality

room service

room was a bit on the small side. wifi didn't always work.

slow wifi

rooms are simple and clean, with comfy bed and everyday room service

wifi in the room

you have to constantly log in to the wifi

no kettle or bar fridge if you have food you want to keep cool

in a different building without a/c it could get hot in the height of summer - wifi was a little

room service options good be wider

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

room service available, but i didn't use it

no room service despite that being advertised unless you want a microwave meal

be advised that because it is not a full service hotel there is no bar or restaurant or room service

room service was limited and quality of food was below average for this type of hotel

was great, we only ate it once

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional and i enjoyed the food on the

om service); great bakery down the street as well

the staff for room service were quite rude

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

late check out helpful

wifi didn't work

no wifi in room as advertised, needed for boarding passes etc

wifi was very poor and they we not very helpful in trying to remedy the problem

level of service, food, room service, clean and safe commercial center nearby

the room service was very quick and the staff were kind and accommodating

small detail but i would prefer to pick a phone and press button for room service or front desk

very clean, had parking, breakfast menu, nice room service. comfortable bed.

food quality room service

the rooms are beautiful and the spa is absolutely gorgeous

friendly staff

i didn t have time to use the spa but so nice to have the services in this boutique hotel

the spa was amazing and so beautiful

rooms, amazing breakfast and the spa was amazing and it was their first day

even though there is no restaurant associated with the hotel there was still a room service option

location, great room, spacious, coffee and tea making facilities, restaurant and room service

whilst we did not use the room service meal menu, should we have wished to there was a very good choice with

the room service selection was very limited.

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

breakfast is excellent with a wide variety of food choices and you can even order to cook eggs the

the reception bar is very attractive with many comfortable nooks to sit in for a coffee or a drink

nice bar / restaurant area

so towards kids) and had great menu offers for kids, e

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

no breakfast room - they have room service breakfast but we don t like eating in the room.

room service started early, even when you were staying a few days

we were offered room service but it is v limited and expensive

i was told i could not get food at the restaurant but could get room service but no food for children

on-site restaurant with room service

1- no room service 2- small rooms 3- overpriced

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

require your room to be made up in the morning, you re given a token for a free drink at the bar - a nice touch

minor issue trying to get wifi but i was too tired anyway so didn't contact reception.

wifi was terrible when i was there too

and adjacent to trams a and b and no 1 bus route to airport will definitely stay again ps good breakfast reasonably

helpful staff, allowed early check in and storage for bike

arrived late and the room service dinner was really good

thought we could have dinner in the restaurant but apparently, it was closed but room service was available as an alternative

the room service meal in a jar. not good value for money. it was edible but not great

aware of room service, it should be called thiefs service

beds, spacious and very clean rooms and bathrooms, great wifi and good soundproofing close to the airport, staffed 24/7 with helpful and friendly staff,

secure parking

check in staff were good. friendly and professional. wifi was good.

location. vending machine and use of microwave in reception. good wifi

easy checking, secure free car parking

the hotel was clean and modern. and the bed was comfortable. plenty of parking.

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

comfortable room and really pleased to get room service meal after 10pm.

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

pool was good breakfast was continental with limited hot offering

ry long delay and i had to call twice for the room service) and the lady from the spa took the infusion very early

people on the staff were not professional

had a very busy day outside, traveled a lot and couldn t find time

no food by room service after 10 pm

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a few nice options

ich we didn t use) there was a hairdryer and a steamer to iron our clothes

somebody is waiting in the bar area during the day the staff carried on talking rather than serve

roof top restaurant and bar

the room was a lovely size with a coffee machine and mini bar

the roof top bar and restaurant were a great bonus

the air conditioning is good and good room service too

location is great, right next to the train station. good room service

location is very good. comfortable beds. good wifi. staff was helpful.

everything was as expected, quiet room, strong wifi, very good value to money ratio

breakfast was adequate