we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

comfortable room and really pleased to get room service meal after 10pm.

great pool feels like you are on holidays perfect for short stay

aware of room service, it should be called thiefs service

thought we could have dinner in the restaurant but apparently, it was closed but room service was available as an alternative

arrived late and the room service dinner was really good

the room service meal in a jar. not good value for money. it was edible but not great

our needs for overnight cheap comfortable stay near airport with free parking and not requiring quick/convenient access to city

bonus free wifi

staff is helpful the outside seating area, the pool and the restaurant

very helpful and friendly staff. close to the airport, secure parking, comfortable beds

some loose tiles around the pool could become a major issue if someone tripped..

nothing it s perfectly located, plenty of parking & spacious

bedroom furniture lacking. only one chair. nowhere to sit for room service.

that food was only available by room service on sundays

used room service

good selection at breakfast

that offered all the essential amenities, super clean, good breakfast and easy and plentiful parking

serves till 10pm bar which is a real plus for french chain hotel

were given early check in which was wonderful as had been up since 4

was spacious and clean, it was a short 3 minute drive to the bordeaux airport with adequate parking

the wifi was ok, for my wife, but i was dropped from the service several times

procedure for wifi access could be improved.

closer to the airport. easy parking. fridge and microwave in the room. good size room.

is not professional, the bed is little and it's not a large double bed like the description, wifi it's horrible, it was impossible to work, when we ask for support from the reception team,

free wifi very limited, often dropping out

close to the airport and the pool

free car parking a bonus

no apology for the room service and was informed that she had no access to milk so go to the restaurant

room service un available when we arrived

we had room service in evening which was truly superb and breakfast was yummy too

hugely taken with the vibe in the hotel - there were abandoned carts, assumably from previous room service requests, in the communal areas and a function room had an air of desolation

with very friendly staff, very nice breakfast, connecting rooms

it would be nice to have a printout with these instructions and also for the wifi password

free parking

onsite parking

room, comfortable mattress, very quiet location even though next to airport, on site and free parking is a major plus, did not need ac but glad it was available

wifi useless in the evenings when everyone was online

free secure parking

good parking

easy early check in, complete information desk.

it was clean and quiet and affordable with free parking

breakfast was poorcompared to other ibis hotels coffee awful

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

staff and atmosphere quiet neighborhood not to far from the city center with nice garden and pool

expected more from the spa and the pool was a little smaller than expected but it was still nice

the outdoor pool was magical, and ideal for hot days

beautiful furnishings and lovely staff. swimming pool great

no complimentary water no working mini bar or kettle in room charged 3

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

located 5 mins from the lovely bar outside the church at saint seurin

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

the room service was very quick and the staff were kind and accommodating

we order room service

restaurant very formal . room service very limited

food quality room service

very clean, had parking, breakfast menu, nice room service. comfortable bed.

very good room service

breakfast was amazing, & most enjoyable

good wifi service

helpfulness of staff, parking option, great breakfast and room

breakfast was continental style, although there were bacon and scrambled eggs to select if you

the rooms were nice, bed was extremely comfortable and room service and turn down service was

room service menu was limited.

room service menu was a bit small but the hotel team was very accommodating to our wishes

room service bill wasn't logged, extra time at check out

slippers room service got it wrong every time

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

we were able to check into our room early and our bags were stored with an option for late check out

staff uniform to desk to bar and restaurant designs are all very casual in a nice way

soft drinks are for kids :) in room has no slippers

so towards kids) and had great menu offers for kids, e

i was told i could not get food at the restaurant but could get room service but no food for children

1- no room service 2- small rooms 3- overpriced

we were offered room service but it is v limited and expensive

on-site restaurant with room service

room service started early, even when you were staying a few days

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

wifi connection was extremely weak and kept disconnecting, i ended up just using data

great location, good breakfast, helpful and kind staff

special thanks are to timothe)..

lue for money) the availability of well designed places in the lobby to work a bar with a roof top which is excellent as i am eco friendly, was given free drinks for this the

wifi not working

also, wifi was rather

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

friendly staff

ank you chloe) relaxing spa delecious breakfast in bed confortable and clean

the breakfast was fantastic, the spa incredible and the location right in the heart of town

pre arrival communication, an early check in, friendly, professional owners who went above and beyond to ensure we had a relaxing

very high speed wifi network (included with the rate) (-)wifi was very weak in the rooms (-)wifi needs some upgrading. safe deposit boxes should be supplied. (-) tv kept cutting off when watching a programme,wifi cutting out

wifi, breakfast but specially the staff

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

ough you have to go to reception to ask for mineral water which is then

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

also the wifi was good

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

the room was impeccable and the room service and breakfast marvellous

were woken by knocking on the door with breakfast when we didn t order room service

room service was in name only many of the few dishes advertised were not available

into the city or catch a tram -lovely shaded area to relax or take a dip in a small but welcome pool

no wifi in room as advertised, needed for boarding passes etc

late check out helpful

wifi was very poor and they we not very helpful in trying to remedy the problem

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

wifi didn't work

room service schedule was a bit off

no real amenities like a restaurant or bar or room service

good room size and best room service

intermittent wifi and a lift not working on

i loved all. great rooms, superb breakfast and very well located.

no breakfast room - they have room service breakfast but we don t like eating in the room.

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

room service

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service breakfast - almost ran us

us 2 or 3 other couples waiting) late for flight

great location, clean, room service was very good, saved us from starving upon late arrival.

i did not like when i called the hotel room service, i was told that there was not a menu and that the menu listed on the tv was no longer

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was

spacious room and spa facilities, i would like to stay again

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i couldn't deal with anywhere with an underground car

pool and facilities were not available to guests who had not pre-booked an hour slot this was not

room service options good be wider

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

room service available, but i didn't use it

be advised that because it is not a full service hotel there is no bar or restaurant or room service

location. it was very clean. staff was friendly and they smiled! loved the room service option.

room service

room service was limited and quality of food was below average for this type of hotel

was great, we only ate it once

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional and i enjoyed the food on the

om service); great bakery down the street as well

the bar was appreciated and served very good croque monsieurs with the beer

wifi was weak

free wifi, easy check in and

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when we asked for the hoover so we could at least sort out the dust

the bar closed early on sunday evening which was

rooms are simple and clean, with comfy bed and everyday room service

poor wifi, small room with no air conditioning

you have to constantly log in to the wifi

wifi was not good.

staff closed bar very early

the room service selection was very limited.

room service was convenient for an evening where i had to work late, and it looked nice and tasted

whilst we did not use the room service meal menu, should we have wished to there was a very good choice with

comfortable and clean room, location, room service and friendly staff.

is room service but there is nothing suitable for vegans on the hotel room service menu

room, bed, bathroom, daily room service are really high quality

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room service

ke taking conference

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on the weekend

again, the room service meal i ordered arrived in my room on the wrong side of cool

tried to order room service

room service impeccable

we could order through room service, wasn't what we wanted as we would have liked that break from driving and as being

ordered a club sandwich from room service and it was abysmal

helpful staff, allowed early check in and storage for bike

perhaps a few more snacks items on the room service menu.

to pay)there s no information in the rooms about services provided, their website states room service 24/7, which they don t provide

the first night i ordered room service, after over an hour i went to check where it was and they had clearly missed the order

we were offered room service which we agreed to and we received one coffee, one tea and a single croissant

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and one croissant

no food by room service after 10 pm

emed that some people don't

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a few nice options

people on the staff were not professional

ry long delay and i had to call twice for the room service) and the lady from the spa took the infusion very early